Hyundai Santa Fe Complaints (2014)

493 consumer complaints on file.

#10992874June 2, 2017
ENGINE
THERE IS A RECALL ON THE ENGINE FOR 2014 SANTA FE RECALL # 162.. I WAS INFORMED BY HYUNDAI MFG THAT MY CAR NEEDS TO BE INSPECTED RIGHT AWAY. MY ENGINE IS VIBRATING AND THE ENGINE LIGHT CAME ON THREE TIMES. I AM AT RISK AND VERY CONCERNED. THE DEALER DID ABSOLUTELY NOTHING AND ADVISED THAT THERES NO REMEDY. THE MFG HOWEVER IS SAYING THERE''S A REMEDY TO REPLACE THE ENGINE BLOCK. VERY FRUSTRATING DEALING WITH THE DEALER BUT GAVE CAR BACK TO ME. I WOULD LIKE TO GET TO THE BOTTOM OF THIS ENGINE RECALL AND WHAT EXACTLY IS GOING TO BE DONE ABOUT IT. I PRAY THAT I WILL BE SAFE AND MY KIDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992380May 31, 2017
ENGINE
I WAS MADE AWARE OF A SAFETY RECALL FOR MY 2014 SANTA FE SPORT. I AM SHOCKED AND CONCERNED THAT THIS RECALL HAS REMAINED UNRESOLVED FOR AS LONG AS IT HAS. I AM ALSO EXTREMELY CONCERNED FOR MY SAFETY. I DRIVE FOR BUSINESS AND HYUNDAI IS PLAYING THE LOTTERY WITH MY LIFE AND OTHERS WHO HAVE NO CHOICE BUT TO DRIVE THESE UNSAFE VEHICLES. WHERE IS HYUNDAI ON A FIX?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992502May 31, 2017
ENGINE
I JUST WANT TO COMPLAIN ABOUT THE DELAY ON THE REMEDY FOR THE RECALL OF THE ENGINE BLOCK. THEY SAID IT WAS GOING TO BE READY IN MAY, IT IS NOW MAY 31ST AND NOTHING HAS HAPPENED. I AM TRUSTING THIS VEHICLE TO DRIVE ME TO WORK THERE AND BACK OVER 60 MILES. I AM ALSO TRUSTING THIS AS A SAFE CAR TO DRIVE MY FAMILY AND FRIENDS IN. THIS ISSUE NEEDS TO BE ADDRESSED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991655May 25, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING), BUT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT RECEIVED A RECALL NOTICE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED THAT THE VEHICLE WAS INCLUDED IN THE RECALL, BUT THE PARTS WERE NOT AVAILABLE. AN UNKNOWN LOCAL DEALER WAS CONTACTED AND STATED THAT THE PARTS FOR THE RECALL WERE NOT YET AVAILABLE. THE CONTACT WAS CONCERNED FOR HIS SAFETY DUE TO HIM DRIVING DAILY FOR HOURS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991530May 24, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990939May 22, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 75 MPH, THE CONTACT NOTED A STRONG VIBRATION THROUGHOUT THE VEHICLE. THE VEHICLE ALSO BEGAN INDEPENDENTLY PULLING TO THE SIDE. THE DEALER STATED THAT THE TIRES WERE PROPERLY ALIGNED AND THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991024May 22, 2017
ENGINE
I PURCHASED THE CAR IN AUG. 2014 MANUFACTURED IN GA JULY 2014. THE CAR WILL UNPREDICTABLY UPON STARTING UP LACKS POWER IT HAS BEEN IN AND OUT OF THE SHOP WITH NO FIX. IT WILL HARDLY GO UNTIL YOU STOP TURN THE ENGINE OFF THEN RESTART IT AT WHICH POINT IT RESETS AND REGAINS ITS POWER AS BEFORE. I AM CONCERNED THIS IS VERY SIMILAR TO THE RECALLS THAT ARE OCCURRING CURRENTLY WITH THIS CAR BUT THEY STOP RECALLS FOR THE PROBLEM WITH THOSE MADE 2012- MAY 2014, THIS CAR WAS MADE 2 MONTHS LATER AND IS HAVING THE SAME ISSUE AS THOSE DESCRIBED IN THE RECALL FOR BEARING DAMAGE. PLEASE LOOK INTO THIS AS THE PROBLEM DID NOT STOP WITH THE CARS IN MAY 2014. THE DEALERSHIP HAS NO RESOLVE FOR THE ISSUE AND I AM CERTAIN IT IS THE BEARING ISSUE AFTER HAVING REVIEWED THE PROBLEM/RECALL WITH THE CARS MANUFACTURED JUST MONTHS PRIOR AT THE GA FACILITY. IT HAS EXHIBITED THIS PROBLEM MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991080May 22, 2017
STRUCTURE:BODY
VEHICLE HAS PANORAMIC SUNROOF. ON 5/22/17 MY WIFE WAS TRAVELING ON THE INTERSTATE AT APPROXIMATELY 6:30 AM AND THE SUNROOF GLASS SHATTERED AND BLEW OUT. THERE WERE NO FOREIGN OBJECTS INVOLVED. THIS IS ALREADY A KNOWN PROBLEM ON HYUNDAI VELOSTER. AND ALSO TO MY KNOWLEDGE THERE IS A PENDING CLASS ACTION LAWSUIT REGARDING THIS TYPE OF FAILURE. FORTUNATELY MY WIFE WAS ABLE TO PULL OFF OF THE FREEWAY QUICKLY AND NO ONE WAS INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990735May 20, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL VERY LOW QUALITY OF MATERIAL USED FOR THE RUBBER HOSE THAT CONNECTS THE COOLANT . MY SANTA FE'S RUBBER HOSE DETERIORATED WHICH CAUSED A LEAK. WITHOUT ANY WARNINGS OR CHANGES IN THE TEMP GAUGE, I DROVE THE CAR NORMALLY UNTIL ONE MORNING I WAS ON THE PARKWAY AND EACH TIME I WOULD ACCELERATE THE ENGINE WOULD HAVE A HARD TIME, IT FELT LIKE I AM DRAGGING. FINALLY GOT TO MY DESTINATION HALF AN HR LATER AND THE ENGINE OVERHEATED. DROVE IT NEXT BLOCK OVER TO A GAS STATION POPPED THE TRUNK OPEN AND THE COOLANT WAS COMPLETELY EMPTY EVEN THOUGH I JUST TOPPED IT OFF FEW DAYS AGO. TURNED OFF MY CAR TO RUN IN AND GET A BOTTLE OF COOLANT. TRIED STARTING THE CAR AND IT STALLED. I WAITED ABOUT AN HR AND A HALF AT THE PARKING LOT SITTING AND WAITING AND IT FINALLY STARTED BACK UP. ELECTRICAL ISSUE: A COUPLE OF DAYS AGO, I WAS DRIVING IN MY 2014 SANTA FE SPORT AND THE RADIO SUDDENLY SHUT OFF THINKING I PRESSED A BUTTON BY ACCIDENT. AFTER A COUPLE OF MINUTES IT TURNED BACK ON. IT WAS RANDOMLY DOING IT UNTIL TWO DAYS AGO IT FINALLY STOPPED WORKING. I MADE AN APPOINTMENT WITH A HYUNDAI SERVICE AGENT. VEHICLE AT 40,000 MILES APPRARENTLY IT IS NOT UNDER WARRANTY (36,000MI) OFCOURSE, FOR THEM TO DIAGNOSE THE PROBLEM THEY CHARGE YOU ABOUT $140 AFTER TAX JUST TO DIAGNOSE IT. HOW MUCH TO FIX THE RADIO? AGENT SAID, "IT WILL BE ABOUT $1700 BUT SINCE THE LEASE IS UP I CAN PUT YOU IN A BRAND NEW TUCSON AND I WILL FIX THE RADIO FREE OF CHARGE AND CREDIT YOU BACK FOR THE DIAGNOSTICS CHARGE". I WALKED OUT OF THE DEALERSHIP. AND AIRBAG LIGHT KEEPS COMING ON PAS SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990477May 18, 2017
ENGINE
RECALL FOR 2014 HYUNDAI SANTA RE ENGINE STALLING. I CHECKED TO SEE IF MY CAR WAS PART OF THIS RECALL AND IT IS. THE MANUFACTURER DOES NOT HAVE A FIX FOR THE RECALL, WHICH CAN INCREASE THE CHANCE OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984546May 9, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 40 MPH, THE EMISSION CONTROL SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST ACCELERATION. A CONSIDERABLE AMOUNT OF SMOKE STARTED EMERGING FROM THE EXHAUST PIPE. THE CONTACT CONTINUED DRIVING TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE PRESENTED A TIMING DEFAULT FAILURE AND IT WAS USING FOUR CYLINDERS INSTEAD OF SIX. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED IN MARCH OF 2017. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GASKET WAS FAULTY ON TOP OF THE ENGINE, CAUSING THE LOSS OF ENGINE OIL AND ACCELERATION. THE VEHICLE WAS REPAIRED BY REPLACING THE GASKET AND CHANGING THE OIL FILTER; HOWEVER, THE FAILURE STILL OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 06/23/ 17 *BF *AS THE CONSUMER STATED THE MANUFACTURER FAILED TO PROMPTLY REPAIR THE VEHICLE UNDER RECALL. THE CONSUMER REQUEST TO REIMBURSED FOR THE PURCHASE OF THE VEHICLE. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10983925May 7, 2017
FUEL/PROPULSION SYSTEM
CAR CEASES TO ACCELERATE AS YOU TURN A CORNER; ALSO SOMETIMES AS YOU ACCELERATE FROM A STOP EVEN THOUGH THE GAS PEDAL IS IN THE SAME POSITION AS WHEN YOU STARTED. IT WILL THEN JUMP AS THOUGH YOU HAD FLOORED THE PEDAL. THE LACK OF ACCELERATION NEARLY CAUSED AN ACCIDENT RECENTLY WHEN MAKING A LEFT TURN; THE CAR FOLLOWING ME NEARLY REAR-ENDED ME AFTER I FIRST STARTED TO ACCELERATE AND THEN MY CAR SLOWED WHEN THE ACCELERATION STOPPED. WHEN IT ALL OF A SUDDEN "KICKED IN", I NEARLY REA-RENDED THE CAR IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980143April 24, 2017
STRUCTURE:BODY
PAINT CHIPPING HOOD AND PASSENGER DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972201April 13, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) HAD EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DEALER ADVISED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 14,000. VIN TOOL CONFIRMS RECALL INCOMPLETE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971940April 11, 2017
AIR BAGS, STRUCTURE:BODY, ENGINE
DRIVING IN THE FAR LEFT LANE ON THE INTERSTATE AT ROUGHLY 55 MPH I ATTEMPTED TO AVOID A DRIFTING CAR AS I CORRECTED THE STEERING WHEEL AND ACCELERATOR FAILED TO RESPOND. AS A RESULT I STRUCK A VEHICLE STOPPED ON THE SHOULDER OF THE INTERSTATE. THE AIRBAGS IN THE OTHER VEHICLE DEPLOYED. THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. THE FRONT END COLLISION WAS BAD ENOUGH THAT THE SUV WAS DECLARED A TOTAL LOSS. THE ADJUSTER ALSO FOUND THAT THE FIREWALL HAD SPLIT AND APPEARED TO BE FAULTY. DUE TO THE AIRBAGS NOT DEPLOYING DURING THE COLLISION I SUFFERED A CONCUSSION AND VARIOUS OTHER INJURIES AS WELL AS LOSS OF HOURS AT WORK, LOSS OF PAY, MEDICAL BILLS AND EXPENSES IN ADDITION TO OWNING MONEY ON MY CAR LOAN AS THE INSURANCE DID NOT COVER THE COST OF THE LOAN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10971762April 10, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
EXACTLY 2,000 MILES AFTER MY 60,000 MILE WARRANTY EXPIRED, MY CAR EXPERIENCED A FAILURE OF THE AIR BAG CONTROL MODULE WHICH ALSO IMPACTED STEERING, YAW/STABILITY AND OTHER VEHICLE SAFETY FEATURES. THE WARNING LIGHTS CAME ON WHILE I WAS STARTING THE VEHICLE BUT I ENCOUNTERED NO ISSUES WHEN DRIVING IT 25 MINUTES TO A DEALERSHIP TO HAVE IT CHECKED OUT (FORTUNATELY). IT TOOK FROM 2 PM APRIL 4 TO 4 PM APRIL 6 TO GET THE NECESSARY REPAIRS DONE (THE PART HAD TO BE SPECIAL ORDERED). IT WAS NOT COVERED BY EITHER THE EXPIRED 60,000 MILE WARRANTY OR THE EXTRA ($1,500) 100,000 MILE WARRANTY (I WAS TOLD THAT THAT WARRANTY DID NOT COVER SAFETY ISSUES).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971045April 7, 2017
EXTERIOR LIGHTING
FOG LIGHTS COMING LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970865April 6, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
DRIVING AND POWER STEERING WENT OUT, DASH PANEL LIGHTS WENT HAYWIRE. I COULD BARELY TURN THE STEERING WHEEL TO GET THE CAR OFF OF THE ROAD. I AM NOT AT ALL SURE MY WIFE COULD HAVE TURNED THE WHEEL. ATTEMPTED TO JUMP-START THE CAR - NOT WORK. FIRST TIME DRIVING AT 35 MPH IN A SUBDIVISION IN AL. PULLED OVER, WOULD NOT START, TOWED TO DEALER WHO RECHARGED BATTERY AND ENTIRE ELECTRICAL SYSTEM CHECKED ' SAID IT WAS 'FIXED'. TRIED TO JUMP-START THE CAR AND THIS DID NOT WORK. FEW WEEKS LATER EXACT SAME THING HAPPENED IN KY. I WAS DOING 63 MPH ON HIGHWAY WITH 50 CUBIC YARD COAL TRUCKS COMING BY. IF HAPPENED TO MY WIFE I AM VERY CONCERNED AS TO A RATHER BAD ACCIDENT. AUTO TRANSMISSION LOCKED UP AND COULD NOT GET IT OUT OF GEAR. TOW PEOPLE 'JIMMIED' THE SHIFT TO LOAD ON THE TOW TRUCK. VEHICLE TOWED TO ANOTHER DEALER WHERE BATTERY REPLACED AND ENTIRE ELECTRICAL SYSTEM CHECKED ' SAID IT WAS 'FIXED'. WE BOUGHT THE CAR NEW AND HAVE HAD THREE BATTERIES IN 2 YEARS AND 4 MONTHS. I DO NOT LET MY WIFE DRIVE THE CAR EXCEPT AROUND TOWN. I FEEL THIS IS TRULY AN ACCIDENT WAITING TO HAPPEN. DO NOT KNOW WHAT CAUSED THE ISSUE AND APPARENTLY HYUNDAI DOES NOT KNOW EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958587March 4, 2017
STEERING
WHEN DRIVING, THE WHEEL STICKS INTO WHAT IT THINKS IS CENTER .WE MUST USE TWO HANDS TO DRIVE THE CAR AT ALL TIMES AND CLUTCHING THE STEERING WHEEL IS A MUST. WHEN THE WHEEL IS IN THE CENTER POSITION YOU HAVE TO LIGHTLY JERK BACK AND FORTH TO KEEP IT STRAIGHT, EVEN WHEN CHANGING LANES ON THE INTERSTATE. THE VEHICLE DRIVES A LOT LIKE A SUV WITH A REALLY BAD ALIGNMENT, HOWEVER IT DOESN'T NEED ONE ACCORDING TO CARMAX. WE ARE NEWLY WRAPPED IN A 30,000.00 CAR LOAN FINANCED BY CAPITAL ONE AND WE ARE GETTING MORE FEARFUL OF THIS VEHICLE THE MORE WE DRIVE IT. WE DON'T HAVE AS MUCH OF A PROBLEM WITHIN THE CITY LIMITS AT 30 OR BELOW IN SPEED, HOWEVER ANYTHING ABOVE THAT IS GOING TO FEEL VERY NOTICEABLE. I HAVE 29,000 MILES ON THE VEHICLE AND HAVE HAD THE VEHICLE SINCE 2/23/2017. THE VEHICLE WAS PURCHASED FROM CARMAX, A REPUTABLE COMPANY IN BIRMINGHAM, ALABAMA. THE CAR IS BEING FINANCED THROUGH CAPITAL ONE CREDIT. THE 2014 SANTA FE IS WHITE, GLS, 3RD ROW, DRIVE ASSIST. WE SUSPECT THAT WHILE THE CAR HAS DRIVE ASSIST ABILITY (ESPECIALLY IN TURNS) THAT THE VEHICLE ISN'T AWARE WE AREN'T TURNING AS WE PULL THE STEERING WHEEL TO KEEP IT CENTERED IN THE LANE. THUS WE ARE PUSHING THE WHEEL LEFT TO RIGHT TO BALANCE OUT THE WHEEL TO KEEP THE VEHICLE STRAIGHT CONSTANTLY. EXAMPLE: DRIVING ON INTERSTATE 20 HEADING TO THE DOCTORS OFFICE AT UAB KIRKLIN CLINIC AT 8:00 RUSH HOUR TRAFFIC. TRYING TO MAINTAIN THE CENTER POSITION OF THE WHEEL WHILE PULLING THE WHEEL LEFT TO RIGHT TO KEEP IT STRAIGHT. THE WHEEL SEEMS TO PULL TO ONE SIDE OR THE OTHER AND WHILE CHECKING MIRRORS AND FOR OTHER CARS BEFORE GETTING OVER IN ANOTHER LANE, I COULD BE IN ANOTHER LANE WITHOUT EVEN REALIZING IT. I AM AFRAID A POLICEMAN WILL SEE ME AND THINK I AM A DRUNK DRIVER. I HAVE DRIVEN OFF ONTO THE SHOULDER OF THE ROAD A FEW TIMES BY ACCIDENT AFTER LOOKING FOR A SECOND TO CHECK MY SPEED OR CHECK MY GAS GAUGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956079February 21, 2017
ELECTRONIC STABILITY CONTROL (ESC)
WHEN MAKING A RIGHT OR LEFT TURN FROM A STOP INTO TRAFFIC AND THE SUV HITS A SMALL PATCH OF SNOW, POTHOLE OR BUMP IN THE STREET, THE STABILITY CONTROL WILL CURTAIL THE VEHICLE ACCELERATION FOR A FEW SECONDS. THIS HAS CAUSED A NEAR MISS REAREND COLLISION INTO MY VEHICLE ON THREE OCCASIONS. THERE IS A BUTTON TO SHUT THE ACCELERATION CONTROL FEATURE OFF BUT IT MUST BE PUSHED EACH TIME YOU START THE VEHICLE. MY OPINION IS THAT THE STABILITY CONTROL SENSOR IS FAR TOO SENSITIVE AND / OR THE COMPUTER SOFTWARE NEEDS TO BE REVISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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