Hyundai Santa Fe Complaints (2015)

255 consumer complaints on file.

#11606012August 2, 2024
FUEL/PROPULSION SYSTEM
Misfire code P0302 Injector failed open, flooded cylinder with fuel. Gas in the oil Possible cylinder failure Lack of compression
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605981August 1, 2024
ENGINE, POWER TRAIN
The 3.3 liter V6 GDI engine failed while driving at approximately 136000 miles. Heard a ticking noise start shortly after leaving home, and had hesitation and shaking upon acceleration from a stop sign, but saw no warning lamps. Went around the block back home to find out the ticking noise was under the hood. Motor oil was almost 3 quarts low, but only 2/3's of the way through the service interval. Checked for leaking, saw none dripping, but did see oil on the under of the rear differential. I then let the car run for minute or so in the garage and looked for leaks. I saw no active leaking and ticking was quieter, so I drove to a close gas station to get a little gas and test drive, still no warning lights. On the way back, about a mile from home, the engine light came on, despite the ticking sound being gone. Within a quarter mile, at the next stop sign, I let off the brake to accelerate and the car started rolling backwards, causing the vehicle approaching from behind to swerve into the turn lane. The vehicle was no longer running, and wouldn't restart. Towed to local mechanic and was told 2 days ago the engine was seized, and replacement was needed. I have not contacted any dealership or the manufacturer, as I the second owner and do not have a warranty. However I have spent the last 2 days reading seemingly 1000s of articles and forum posts related to this engine, whether it be in a Hyundai or a Kia. Several of the articles I have read about this 3.3 liter GDI Lambda -II engine and it's horror stories, referenced this nhtsa site as a place where complaints can be made, so here I am. Many articles describe the same problem.. hesitation... ticking.. sudden mysterious oil loss... little, if any warning... complete failure while driving, putting safety at risk. With the problem with engine so blatantly rampant, it is my fear that after I scrap this vehicle, there will be a recall. Over the phone quotes, and online pricing have ranged from $7500-20000 for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604173July 24, 2024
ENGINE
My 2015 Hyundai Santa Fe GLS 3.3L engine started ticking sound while driving in residential are with the speed below 25miles. Within seconds, Engine started screaming and dropped power in the middle of the road. It is a huge security and life threatening risk. I was lucky that I was driving in residential area with very slow speed, and just imagine if it happens in the middle of the freeway cruising at 65MPH. It is at 107k miles and not sure what to do at this time. Hyundai better recall there 3.3L V6 engines and help us our here. My vehicle is now dead and I have nowhere to go to get help because it a huge cost to get it fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595085June 18, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Engine has goes on out at 99000 miles has seized up .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594753June 17, 2024
ENGINE, POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
We were on our way home from the children's hospital in Philadelphia for my daughter (4 hours away from home) and my 2015 Santa Fe with the 3.3L motor began to knock. My dad (who is very mechanically inclined) pulled over at a gas station and checked oil and other fluids. It was low, even though I just had oil changed 900 miles before and it was checked before our trip to the hospital. We bought oil and put it in. Knocking was still there but was not as loud. We got back on interstate. Few miles up the road it completely lost power, extreme knocking, no lights on in the dash or any gauges out of normal range. He checked oil and it was completely empty but there was no oil trail or anything. We coasted into a crossover and that's when he saw the connecting rod under the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594813June 17, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The engine is continually knocking. It has caused the powertrain system to start to fail. The interior portion of the car with electrical is malfunctioning and causing the car to lag. Many attempts have been taken to get the vehicle fixed to no avail. $1,000 just to take out the engine to diagnose the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592719June 5, 2024
ENGINE
While I was driving on the highway in the left lane, smoke came from the engine, then it started coming from underneath the car. The car turned off. I was forced to stop on the left lane of the highway and exit the vehicle and walk as far away as possible. I called 911, then I noticed fire coming from the engine. This was unsafe for myself as well as other riders on the highway. Firefighters came and put out the fire. Once they left, I was left by myself waiting for the tow truck to arrive. No police officers helped to keep myself safe while waiting on the left shoulder once the highway re-opened. When asked if I needed a police report, the police officer said no because it wasn't a crash. The vehicle was inspected by my insurance company and it was deemed a total loss. There were no warning signs or messages or symptoms prior to the failure at all.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11590910May 27, 2024
ENGINE, POWER TRAIN
During routine vehicle operation when entering an interstate highway, , the vehicle developed a loud knocking sound from engine bay along with high RPM abnormal shifting. Vehicle was stopped as soon as possible in the safety lane when it stalled and shut off. No warning lights were present during the time of failure. Vehicle was towed to home of residence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588817May 15, 2024
UNKNOWN OR OTHER
While driving, there was a very loud pop, following by the sound of glass shattering. I was unable to tell which window was broken since it was dark outside (early morning before sunrise), but I could hear wind coming into the car. I pulled over and inspected my car, and that is when I noticed that the middle portion of the panoramic sunroof was completely shattered. Fortunately, the inside cover was closed, otherwise the glass would have fallen on top of my head & covered me in broken glass from the sunroof, as well as the front and rear seat passengers. I am grateful that my children were not in the car with me when this occurred. My safety was at risk 1), due to the loud pop/explosion sound which startled me & caused me to swerve while driving. 2) the shattered glass falling from the sunroof onto my head and the rest of my person, as well as any passengers, could have caused serious injury especially if glass had fallen into the eye of anyone inside of the vehicle, especially the driver. This could have endangered others by causing me to collide with another motorist on the roadway. Prior to the shattered sunroof, there were no warning signs to indicate anything like this would happen. No warning lamps, no visible defects, issues, or other symptoms of failure were present before this occurred. The issue of exploding sunroofs has been a well-known issue with Hyundai vehicles with panoramic sunroofs and resulted in a recall for some models of Hyundai. I contacted a local dealership after my incident, and he was aware of the unexpected shattering of the sunroofs, but advised that my vehicle was out of warranty, and that my model year was not included in the recall group, and therefore it was not covered for the incident. There are many online forums that discuss this issue for various Hyundai vehicles in the USA & Canada, including class action lawsuits regarding the issue. Photos taken of the damage for insurance claim. Stress marks seen in photos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586605May 2, 2024
ENGINE
I own a 2015 Hyundai Santa Fe Limited Ultimate and without any warnings or incidents experienced engine failure. The Hyundai dealer told me I need a new engine at the cost of $23,000.00. I know you have received complaints and are investigating these engines. I was driving the car at the time and lost power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579512March 26, 2024
POWER TRAIN, ENGINE
engine replacement can be avoided you should use fuel injector cleaner every 3000 miles, sediment clogs injectors, and pistons which fuel leaks into oil pan, causing oil/fuel mixture to burn, creating overheating, which leads to oil burning, and eventually engine seizing. If you use fuel injector cleaner every 3000 miles this will prevent needing to replace motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579628March 26, 2024
ENGINE
My wife was driving the vehicle on Monday afternoon and everything was fine and today she started the vehicle and the engine started to sound weirdly, she called me over the phone and she popped up the hood like I told her and she put her phone near the engine gave a little gas and I heard like there was no oil in it, she turned the vehicle off like I told her to do, waited like 5 minutes For the oil to settle and the oil level was half. I'm waiting for tomorrow Wednesday the 27th of March to call any Hyundai dealer near me to see what they say about this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579373March 25, 2024
ENGINE
Out of the blue, the engine started knocking badly. Immediately pulled over and checked engine oil which was extremely low. (This was odd since I regularly check oil levels and keep up with oil changes.) I happened to be very close to an oil change shop, drove over and they did an oil change. They found silver and gold metal shavings in the old oil and topped off with new oil. The knocking was muted but came back by the time I got home. I have not driven the car since. Seems to have the same fate as many other Hyundai vehicles in the current recall, but this has the 3.3l engine. I've also found there is a petition to add the 3.3l engine to the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579416March 25, 2024
ENGINE
Engine with rod bearing failure occurred at 108k miles. No check engine light warning came on to notify with engine knock sound as the only indicator that there was a mechanical issue. Regular oil changes have been done on the vehicle however oil levels were low when checked on the day of engine failure (no low oil light came on). 3.3 L V6 engine is not covered under Hyundai’s KSDS Software Update (Campaign 966) and extended warranty however issue is the same as other covered models and years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578785March 21, 2024
SERVICE BRAKES
The contact owns a 2015 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was notified and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578412March 20, 2024
ENGINE
While driving down the highway the engine stopped. Towed it to a mechanic. They told me the engine seized up and that this was happening alot with Hyundai vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577076March 13, 2024
ENGINE
I have a Hyundai Santa Fé XL 3.3L 2015. I had a real danger situation with my family some months ago, when I had to pull over on a Highway after engine failure. I have this car for 11 months and all my maintenance records. Car died while I was driving putting me and my family in a danger situation. Not alerts or warnings signs. The car just died. I towed the car to a Hyundai Dealer, and after 3 weeks they reached out to me telling my engine is gone and there is no coverage/warranty/recall for that. After some research on-line I found thousands of people describing exactly the same issue. Major engine failure without any warning even with all schedule maintenance on date. I pretty confident that I am being victim of this knowing Hyundai issue and they don't care to keep people life in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576910March 12, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, he observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed flames originating near the firewall. The contact was able to extinguish the flames himself with a fire extinguisher. No warning lights were illuminated. A fire report was filed. A police report was not filed, and no injuries were reported. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic), and the VIN was included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 126,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11575636March 5, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the panoramic moonroof suddenly shattered, raining shards of glass down on the vehicle’s occupants. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575030March 2, 2024
ENGINE
Oil consumtion issue. Same issue on their 4 cylinder motor. No indicator to tell you there is low oil. Engine fails. In addition, they do not manufacture the engine for replacement. I was instructed, by law they have to manufacture parts for 10 years. It is within 10 years and they haven't made parts for this motor for some time now. I request that this be investigated, as from searching the internet there are many people that have similar issues with the 3.3 liter engine. Hyundai should be force to recall them, just like they did for the 4 cylinder. In addition, their ingition system is flawed and can be easily stolen. Yet another reason why they should be forced to recall the vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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