Hyundai Santa Fe Complaints (2011)

181 consumer complaints on file.

#11432097September 8, 2021
ELECTRICAL SYSTEM
While driving about 35mph a fast ticking sound came from the turn signal/steering column area then it started smoking so I turned on the turn signal and it stopped ticking I almost panicked. Incident has happened 2 more time's but I put on the turn signal quickly before it overheated and it did not smoke. The car has not been to a service center or dealer and there we no warning lights on or prior symptoms
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425441July 19, 2021
UNKNOWN OR OTHER
Unexplained battery drain has been an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404455March 23, 2021
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE CONTACT STATED SMOKE WAS COMING FROM THE STEERING COLUMN. THE CONTACT DROVE THE VEHICLE BACK TO THEIR RESIDENCE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LOCAL DEALER (HORNE HYUNDAI 1360 E AUTO CENTER DR, APACHE JUNCTION, AZ 85119 (480) 771-8213) WHERE IT WAS DIAGNOSED WITH NEEDING TURN SIGNALS TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11396695February 17, 2021
UNKNOWN OR OTHER
WHEN I AM DRIVING THE CAR SIMPLY STOPS ON THE ROAD. THE VEHICLE REDUCES THE VELOCITY TO 5MPH AND OTHER CARS COMING IN MY BACK HAVE TO STOP ALSO STOP OR MOVE TO THE OTHER LINE TO AVOID COLLITION. AT THIS MOMENT WE CAN'T BE IN THE ROAD SAFETY. I HAVE NOTICED THAT THIS PROBLEM IS A REASON FOR RECALL YET. MY CAR IS A 2012 MODEL WITH 64K MILES! ANOTHER PROBLEM IS THE CAR JERKED WHEN I WANT TO PARK SO THE CAR DOES NOT CHANGE FROM DRIVE TO PARK OR REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395159February 8, 2021
ELECTRICAL SYSTEM
WHEN TRYING TO START THE TRUCK USING THE REMOTE STARTER THE AREA WHERE THE TURNING SWITCH IS STARED TO SMOKE AND THE SMELL OF BURNING WIRE WAS SMELT AND THE SOUND LIKE MY HAZARD LIGHT WAS HEARD I TURNED THE TRUCK OFF THEN TURN IT BACK ON THE NOISE WAS GONE. THE TRUCK WAS STATIONARY( PARK) AND THE TURNING SWITCH WAS NOT BEING USED, AND THE HEADLIGHT WAS OFF . I WAS TRYING TO WARM THE TRUCK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388680January 18, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
NORMAL DRIVING TURN SIGNAL LEVER STARTED TICKING BEGAN SMOKING FROM THE BASE CONTINUES TO TICK INTERMITTENTLY AND SMOKES IN MOTION WHILE DRIVING ON HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385612December 30, 2020
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
AS I WAS DRIVING MY FAMILY HOME FROM A SOCCER MATCH IN DENVER TO OUR HOME IN BRECKENRIDGE MY CAR(HYUNDAI, SANTA FE 2011) LOST ALL POWER WITH OUT THE ENGINE DYING. WE WERE HEADING WEST AND IN THE TUNNEL. IT WAS EXTREMELY SCARY AND PUT MY FAMILY IN DANGER. NO WARNING LIGHTS HAVE EVER COME UP ON MY CAR BEFORE OR AFTER. THIS IS THE FIRST TIME OF MANY INCIDENTS THAT THIS HAS HAPPENED AND NOT ONLY WHEN I HAVE BEEN DRIVING BUT ALSO MY DAUGHTER, SHE HAS HER PERMIT! IT DOESN'T JUST HAPPEN ON THE INTERSTATE BUT ALSO AROUND OUR COMMUNITY WHILE DRIVING. I HAVE HAD IT CHECKED IT OUT WITH MY MECHANIC AND THEY COULDN'T FIND THE ISSUE AS THE DIAGNOSTIC CAME UP WITH NOTHING. THIS IS A SERIOUS SAFETY HAZARD NOT ONLY FOR MYSELF BUT MY FAMILY AND OTHERS ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374931November 16, 2020
ENGINE
CAR SMOKING FROM EXAHUST SINCE AROUND 42000 MILES OIL SMOKE STARTED IN 2017 . I HAVE TAKEN TO DEALERSHIP ABOUT 8 TIMES IN 3 YEARS NOW OIL ALL IN THE SPARKPLUGS USING OVER A QUART OF OIL EVERY 1000 MILES NOW HAS 56000 MILES AND UNABLE TO DRIVE IT. DEALSHIP TELLING ME THEY WILL HAVE CAR FOR ONE MONTH OR MORE WITH NO REPLACEMENT CAR GIVEN HAVE BEEN TOLD MAY NOT FIX REPLACE THE MOTOR I CALLED MAIN COMPANY EARLIER THIS YEAR. NOTHING WAS DONE.SMOKES AT START UP SMOKES OUT MY GARAGE . THEN CAR WAS SHIMMING WHEN DRIVING AND ENGINE LIGHT CAME ON .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372699November 2, 2020
STEERING
STEERING WHEEL LEFT SIDE DETERIORATING. HOLE ALREADY. CONCERNED IT MAY COME APART CAUSING AN ACCIDENT. I REPORTED TO BROWNS HYUNDAI WHERE I HAVE HAS SERVICE FOR 10 YEARS. MY EXTENDED WARRANTY WAS 10 YEARS AND 100,000 MILES. UNDER 10 YEARS BUT OVER MILEAGE. OTHERS SEEM TO HAVE EXPERIENCED :HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/OFFICIAL-STEERING-WHEEL-PEELING-THREAD.146456/; HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/STEERING-WHEEL-PEELING-AND-ITS-NOT-LEATHER.228945/. DEALER TRIED TO GET HYUNDAI TO ALLOW A GOODWILL ASSISTANCE BUT THEY REFUSED. CONCERNED THIS STEERING WHEEL WILL COME APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361299September 26, 2020
STEERING, SUSPENSION
NOTHING HAS HAPPENED SO FAR, MY COMPLAINT IS THAT EVERY 4-6 MONTHS, I NEED TO BUY PARTS FOR MY SANTA FE. IT STARTS WITH A KNOCK ON THE RIGHT FRONT END OF THE CAR. I NEED TO GET TO WORK, SO I TAKE MY TIME GETTING THERE. I ALSO WAS ABOUT TO GET ON THE HIGHWAY, AND THE SPRING BROKE ON THE ON RAMP. I SEE ALL THE HORROR STORIES ABOUT THIS MODEL HYUNDAI WITH ISSUES WITH THE FRONT END . I CAN SEND YOU REPAIR BILLS OF WHAT PARTS HAVE BEEN REPLACED OVER THE LAST 5 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361175September 25, 2020
STRUCTURE:BODY
ON JUNE 14,2020, I BACKED OUT OF A PARKING SPOT IN A LOT OUTSIDE A GROCERY STORE AND MY HYUNDAI SANTA FE SUDDENLY ACCELERATED BACK HITTING A BARRIER POLE. WHEN I PUT IT IN DRIVE, IT LEAPT FORWARD AND SPED BETWEEN A POKE AND A PARKED CAR, RACED DOWN A TEN-FOOT EMBANKMENT AND CRASHED INTO THE CORNER OF A BRICK BUILDING. I LATER LEARNED THAT THIS WAS CALLED SUDDEN UNINTENDED ACCELERATION AND THAT THE BRAKES DO NOT WORK WHEN SUA HAPPENS. IT WAS ALL OVER WITHIN SECONDS AND I HAD NO TIME TO ACT. MY CAR WAS COMPLETELY TOTALED AND I SUFFERED RIB CAGE AND STERNUM CONTUSIONS FROM THE SEAT BELT. THE AIR BAG DID NOT DEPLOY. MY CAR SCRAPED THE PARKED CAR AND MY INSURANCE COMPANY PAID FOR THAT DAMAGE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11361184September 25, 2020
SUSPENSION
PURCHASED USED VEHICLE SEP 2018 FROM USED CAR CHEVY DEALER. 3 DAYS INTO DRIVING THE RIGHT FRONT SPRING BROKE AND PUNCTURED THE TIRE FORCING ME TO PULL OVER TO THE SIDE QUICKLY, LUCKILY WITHOUT ACCIDENT. CAR TOWED & REPAIRED BY DEALER. HYUNDAI WOULD NOT RESPOND TO COMPLAINTS ABOUT THIS EVEN THOUGH HAVE SEEN OTHERS WITH SAME ISSUE. CAR SOUNDED HORRIBLE AND I HAVE HAD THE SUSPENSION STRUTS AND COILS REPLACED NOW TWICE WITH THIS VEHICLE IN THE LAST TWO YEARS DUE TO BAD WEAR, ABRASIONS AND SQUEAKING IN THE SUSPENSION. REPAIR AND REPLACEMENT WORK DONE AGAIN ON SEP. 2020. POOR QUALITY METAL AND PARTS WITH THIS VEHICLE BRAND AND DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353848September 8, 2020
SUSPENSION
FRONT RIGHT STRUT SPRING RELEASED FROM THE MOUNTING WITH A LOUD BANG AND WAS RUBBING AGAINST THE TIRE. THIS HAPPEN WHILE DRIVING AT 30 MPH. THE TIRE WAS DAMAGED. I HAVE REPLACED BOTH FRONT STRUTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341922July 28, 2020
ENGINE
CAR STARTED SMOKING BLUE SMOKE OUT OF THE EXHAUST AT 45,000 MILES WAS NEVER TREATED FOR AN OIL CONSUMPTION TEST. I DIDN'T KNOW THERE WAS SUCH A THING WAS NOT ADVISED AT THAT TIME NOW 3 YEARS LATER SUV ONLY HAS 56,000 IT USED 2 QUARTS OF OIL IN 1700 MILES. SINCE I DON'T DRIVE IT MUCH THEY ARE SAYING I HAVE TO START ALL OVER AGAIN SINCE I HAD NOT BEEN IN SINCE MAY 2020. IT IS NOW JULY DRIVEN IT 1300 MILE I WAS TOLD MUST START CONSUMPTION TEST FROM BEGINNING NOT WITH IN THE 1000 MILE RANGE . THEY NEVER FILED OUT ANY CONSUMPTION CHART TO START WITH . THIS CAR ONLY HAS ONE YEAR REMAINING ON WARRANTY AND THEY ARE TRYING TO RUN OUT THE WARRANTY WITHOUT FIXING IT. CAR SMOKES UP MY WHOLE GARAGE UPON STARTING , IT HAS COVERED PEOPLE UP WITH BLUE SMOKE IT THEY ARE BEHIND ME IN A PARKING LOT. I CAN NOT UPLOADED. A DOCUMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326818June 1, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER'S SIDE AND PASSENGER'S SIDE REAR BRAKE LIGHTS FAILED TO ILLUMINATE WHILE DEPRESSING THE BRAKE PEDAL. THE FAILURE WAS DUE TO MOISTURE INSIDE THE LIGHT FIXTURES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322428April 27, 2020
ENGINE
ENGINE BLOWN SHORTLY AFTER 'SERVICE ENGINE' LIGHT CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297907January 8, 2020
ELECTRICAL SYSTEM, ENGINE
THIS IS TO MAKE AWARE OF POTENTIAL/ POSSIBLE ENGINE FIRE CAUSE IN SOME HYUNDAI VEHICLES. I OWN A 2011 SANTA FE. AT LESS THAN 70K MILES THE OIL LIGHT BEGAN TO FLICKER AND LEAK OIL. DEALERSHIP INDICATED I RUINED ENGINE AND I WAS RESPONSIBLE FOR ALL REPAIR COSTS DUE TO BLA BLA BLA. I TOOK VEHICLE TO INDEPENDENT SHOP AND THEY FOUND AND REPLACED DEFECTIVE OIL PRESSURE SWITCH HYUNDAI #9475037000 WHICH LEAKED OIL ONTO TOP ENGINE, CREATED A LARGE POOL OF HOT OIL THAT SAT THERE HIDDEN UNDER OTHER COMPONENTS. ( FIRE HAZARD ). THEN- AT 130K MILES IT HAPPENED AGAIN. REPEAT REPLACEMENT OF GENUINE DEFECTIVE OIL PRESSURE SWITCH AND HOT OIL ON ENGINE (FIRE HAZARD) CONTACTED HYUNDAI TO EXPLAIN THE FIRE HAZARD DEFECTIVE OIL SWITCH ISSUE. ALL THEY COULD SAY WAS TAKE IT TO DEALERSHIP. WELL I DID JUST THAT THE FIRST TIME THIS HAPPENED SO WHY GO BACK AND GO THRU THE SAME BS. THE 2 SWITCHES FAILING AND HIDDEN OIL POOLS ON A HOT ENGINE SHOULD BE A RED FLAG AND MAYBE AN ANSWER TO ALL THE PAST CAR FIRES REPORTED HERE. INCLUDED IS PHOTO OF THE DEFECTIVE PARTS THAT WHERE REPLACED. NOTE- THE SWITCH LOCATION IS IN THE V CAVITY UNDER THE INTAKE MANIFOLD. IMPOSSIBLE TO SEE AND IF IT STARTS SPEWING HOT OIL OUT THERE'S NO WAY SEE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296943January 3, 2020
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE REAR CALIPERS SEIZED. ALSO, WHEN THE BRAKE PEDAL WAS APPLIED, THE PEDAL FELT SPONGY AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CALIPERS SEIZED AND THE MASTER CYLINDER AND BRAKE PADS NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 10V613000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 115,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281131November 19, 2019
AIR BAGS
PASSENGER OCCUPANT DETECTION SYSTEM IN 2011 HYUNDAI SANTA FE IS MALFUNCTIONING/ BROKEN. ONLY WAY TO REPLACE IS BY PURCHASING AN ENTIRELY NEW SEAT, $4000, IN ORDER FOR THE AIR BAGS TO WORK PROPERLY. VEHICLE HAS LESS THAN 50,000 MILES ON IT. WHEN I CONTACTED HYUNDAI ABOUT THE ISSUE THEY WERE UNHELPFUL AND TOLD ME I SHOULD HAVE PURCHASED AN EXTENDED WARRANTY. DON'T FEEL I SHOULD EVER HAVE TO PAY OUT OF POCKET FOR A FAULTY AIRBAG SENSOR EVEN IF IT IS OUT OF WARRANTY. NOT ONLY THAT, BUT THE FACT THAT THE ENTIRE SEAT HAS TO BE REPLACED BECAUSE THEY DON'T SELL THE SENSOR ANY OTHER WAY IS ROBBERY. AIRBAGS SHOULD NEVER HAVE TO BE MAINTAINED OR FIXED ON A VEHICLE WHEN THERE IS NO FAULT BY THE OWNER. ESPECIALLY ONLY AFTER 8 YEARS AND LESS THAN 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257992September 25, 2019
SUSPENSION
BROKEN COIL SPRING. COULD HAVE COLLAPSED ONTO TIRE WHILE MOVING. GARAGE FOUND THE PROBLEM AND HAD IT REPAIRED WITH NEW QUICK STRUTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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