Hyundai Santa Fe Complaints (2010)

260 consumer complaints on file.

#11526548June 12, 2023
POWER TRAIN, ENGINE
The contact owns a 2010 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the vehicle was jerking. The vehicle was taken to an independent mechanic, where the timing chain, the gaskets, and spark plugs were replaced; however, the failure recurred. The vehicle failed to start. The vehicle was taken to a different independent mechanic, who informed the contact that the timing chain and the bearings needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 108,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522411May 17, 2023
POWER TRAIN
The contact owns a 2010 Hyundai Santa Fe. The contact stated that there was a winding noise coming from the front end of the vehicle underneath the hood. The contact took the vehicle to the dealer who diagnosed that the knock sensor needed to be replaced. The knock sensor was replaced; however, the failure persisted and had gotten worse. The contact returned the vehicle to the dealer who determined that the failure had caused the transmission to fail, and the transmission needed to be replaced. The contact was unable to have the vehicle repaired free of charge due to the warranty mileage being exceeded. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The appropriate failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521906May 14, 2023
SERVICE BRAKES, STEERING, SUSPENSION
When im driving down the road and the slightest bump is on yhe side of the road, the truck feels like its not connected to the framing or the wheels or something because when i hit the bump it jerks the wheels to the right and that's the only side it does it on and it does it so abruptly at times it almost pushes me into another car or it jerks the steering wheel out of my hands. Im not sure if theres a recall thats causing this or not but my mom has a vehicle like mine but a 2011 model and hers does the same thing on the right side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519848May 1, 2023
STRUCTURE, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2010 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the contact self-inspected the vehicle and noticed and excessive amount of corrosion on the subframe. The TPMS warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490666October 24, 2022
POWER TRAIN
The contact's mother owns a 2010 Hyundai Santa Fe. The contact stated that upon a cold start, the vehicle would make an abnormal, clunking sounds while shifting gear. There was no warning light illuminated. The vehicle was taken to a dealer and the transmission was replaced. Recently, the contact stated that the failure had recurred, and the check engine warning light briefly appeared on the instrument panel. The vehicle was diagnosed and showed low pressure in the transmission sensor. The vehicle was taken back to the dealer, but the mechanic could not diagnose the failure. The dealer drained the transmission fluid and discovered metal shavings inside the transmission fluid. The contact was informed that the transmission needed to be replaced. The dealer also stated that the vehicle was no longer covered under warranty. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484808September 16, 2022
ENGINE
The contact owns a 2010 Hyundai Santa Fe. The contact stated that the vehicle was initially taken to the dealer to have a manufacturer recall performed for P966. The contact then stated that on multiple occasions after the recall was performed while driving approximately 20-30 MPH, she heard a loud knocking noise at the hood of the vehicle before the vehicle stalled. The contact stated that she was able to restart the vehicle however, the failure recurred. The check engine warning light was illuminated. The manufacture was notified of the failure and the contact was advised to take the vehicle to the dealer to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle remained at the dealer. The failure mileage was approximately 207,628
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475528July 24, 2022
ENGINE
My engine blew. No warning lights were on. The acceleration started sounding weird and so I slowed it down. It started running at high rpms and then it started clanking and parts flew out from behind my car from then engine while in interstate and now my engine is blown. There wasn't much warning and no warning lights at all except my tire light which is always on even though tires are filled and don't lose air
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464089May 10, 2022
STRUCTURE:BODY
The back driver side child safety lock is stuck between on and off and the door will not open. I am an Uber driver. If there was an accident a passenger might get trapped inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454510February 28, 2022
ENGINE
On April 22,2021 I took my Hyundai Santa Fe to McGrath Hyundai Serv Ctr for routine oil change. I paid for this oil chge and was given a MultiPoint Inspection rpt detailing my car was in good condition needing only routine maintenance updates. Mileage was documented 46,008 mi. My car was in excellent condition, regularly maintained at Hyundai service centers. 9 days later my engine failed without any warning. I had only driven about 30 mi after service.This is a safety issue as the failure could've occurred while I was driving. I towed the car back to the serv ctr where I was told I would need a new engine. There was no reason ever given for the sudden failure other than that this was a bad engine. I called Hyundai Corp Care to ask for help. I was told my 100,000/10yr warranty had expired 6 mos. earlier and there was NO recall. I later found this not to be true as NHTSA had done an investigation earlier causing Hyundai to recall 1000's of Santa Fe's for the EXACT reason that my engine failed. My VIN is not included in this recall but the problem was exactly the same. I read in the NHTSA report this recall applied to engines manufactured before 2011. After many phone calls/emails, Hyundai Corp agreed to a "good will" offer to replace the engine for 80%. I was told they would remove the bad engine and drop in a new one. However, there was faulty communication between Hyundai Corp and Hyundai service center. My hands were tied. 175 days later I was returned my car with a remanufactured short block. Approximately 2 mos later my oil light began to flicker. I returned to serv ctr where I was told I now need to manually check my oil regularly. The service engine light no longer works as it should. The warning light no longer works for other safety issues also. Hyundai was not truthful in owning up to the existence of the engine safety issue. They should have owned my problem and repaired as part of the recall. I no longer feel safe driving my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448867January 25, 2022
UNKNOWN OR OTHER
My paint is peeling on my SUV . The hood and side by my windshield along with the top by the sun roof
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429664August 18, 2021
EXTERIOR LIGHTING
The contact owns a 2010 Hyundai Santa Fe. The contact stated that while driving at various speeds and depressing the brake pedal, the driver’s side front wheel felt wobbling. The contact stated that the TPMS warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V113000 (Exterior Lighting) however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426632July 27, 2021
ENGINE
The contact owned a 2010 Hyundai Santa Fe. The contact was calling from an insurance company and stated that while the driver was driving at an undisclosed speed, the vehicle started to lose motive power and decelerated inadvertently. There was smoke coming from the air vents and flames were seen coming from the front wheel wells. After exiting the vehicle, flames engulfed the vehicle and the vehicle was destroyed. The fire department was called to the scene and a report was taken before the vehicle was towed away. No injuries were reported. The cause of the failure was not determined. Later the insurance company concluded that the fire was caused by a faulty engine. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11424359July 12, 2021
AIR BAGS
The contact owns a 2010 Hyundai Santa Fe. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420925June 14, 2021
UNKNOWN OR OTHER
The problem is that the vehicle sometimes hesitates to move forward, and then suddenly accelerates quickly and roughly. It happens when the vehicle is stopped as in traffic. It sometimes makes a clunking noice, it feels like someone hit me from behind. I have taken it to the dealership before a couple years ago, when this happened and they re-programmed it. It was fine for awhile then it happened again, so I took it to the dealership again, they did an inspection….they are saying now it needs a $1300 part, it will cost over $1600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419895June 7, 2021
POWER TRAIN
The contact owns a 2010 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle hesitated to accelerate. There was no warning light illuminated. Neither the dealer nor the manufacturer were notified of the failure. The contact mentioned NHTSA Campaign Number: 11V261000 (Power Train) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415953May 10, 2021
ENGINE
DRIVING THE VEHICLE WHEN IT JUST SHUT OFF. TOOK VEHICLE TO A SHOP AND THEY TOLD ME ENGINE HAD A HOLE IN THE BLOCK FROM A CONNECTING ROD. THAT CAME OFF THE CRANKSHAFT .VEHICLE ONLY HAS 104358 MILES ON IT AND HAS ALWAYS BEEN MAINTAINED WITH FREQUENT OIL CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415740May 9, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS CAR HAS STALLED AT LEAST SIX TIMES IN THE PAST SIX MONTHS, USUALLY AS WE ARE DEACCELERATING AND IN A DOWNHILL POSITION (IE: DRIVING SLOWLY DOWN A MOUNTAIN, COMING TO A STOPLIGHT GOING DOWN A HILL, ETC.). IT HAS A NEW ENGINE AS OF SUMMER 2020. WE TOOK IT TO A LOCAL HYUNDAI DEALERSHIP AND THEY RAN A GENERAL DIAGNOSTICS CHECK-UP WITH NO RESULTS. WE HAVE SEARCHED THIS PROBLEM ONLINE FOR A SOLUTION AND SEE MANY OTHERS REPORTING SIMILAR STALLING CONCERNS, BUT WHEN WE PUT OUR VIN INTO THE RECALL SYSTEM, THERE ARE NO RECALLS AFFILIATED WITH THIS CAR. THE CAR DRIVES GREAT OTHERWISE, BUT THE STALLING IS VERY CONCERNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414923May 3, 2021
VISIBILITY/WIPER
WAS JUST WASHING THE CAR IN MY DRIVEWAY AND AS I SPRAYED THE WINDSHIELD TO FIRST RINSE THE POLLEN OFF, THE WINDSHIELD CRACKED FROM BOTTOM TO TOP. NO EVIDENCE OF ANY CHIPS OR CRACKS PRIOR TO THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395959February 12, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE SUDDENLY WOULD NOT DRIVE FORWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394489February 3, 2021
UNKNOWN OR OTHER
THIS VEHICLE DOES NOT MEET WITH THE FOLLOWING US FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVSS) AND REGULATIONS [DOT] I NEED TO REGISTER AND TAG MY VEHICLE HERE IN ORLANDO FLORIDA I GOT HYUNDAI AUTO CANADA CERTIFIES THAT THE ABOVE NOTED VEHICLE, 2010 SANTA FE GT 2.4 LITRE DOHC, WAS MANUFACTURED FOR RETAIL SALE IN CANADA AND COMPLIED WITH ALL CANADIAN MOTOR VEHICLE SAFETY STANDARDS (CMVSS) AND CANADIAN EMISSIONS STANDARDS APPLICABLE AS OF THE DATE OF MANUFACTURE. THIS VEHICLE DOES NOT MEET WITH THE FOLLOWING US FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVSS) AND REGULATIONS: I HOPE YOU CAN HELP ON THIS OR RECOMMEND ME TO SOMEONE WHO CAN PLEASE, THANK YOU [XXX] MY EMAIL IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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