Hyundai Santa Fe Complaints (2017)

972 consumer complaints on file.

#11559891December 13, 2023
ENGINE
Oct 31 the car was diagnosed with very low to no oil. Dealership added oil and all problem went away. 1 month/2000 miles later, the car began to have a knocking sound while driving on the highway. I pulled over and the oil was low so I added oil to get my home. Re-entered the highway and the engine just stopped. I was able to pull safely to the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559648December 12, 2023
STEERING
Steering wheel sticks and will not turn or adjust until forcefully manipulated , then snaps sharply causing a change in direction of the vehicle. Dangerous to our family while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559688December 12, 2023
ENGINE
after taking my Hyundai 2017 Santefe sport car to dealership and told them about engine being sluggish they replaced the sparkplugs and changed oil . Six week later the engine died as I was driving on a highway I was able to pullover but could have been worse. There was no warning lights it just died. Looking on line I seen that this company has had problems with engines failing and had a class action against them ( my vin was not part of that). Dealership never mentioned that this could happen to my car. I think the dealer was negligent in not informing me about potential problem. I now have no car to drive and I am still waiting for dealership to tell me what my options are.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559628December 11, 2023
ENGINE
My engine light has come on 5 times over last 6 months. Each time My car started hesitating as if it were going to just just stop in the the middle of the street. Each time I had it towed to dealership. The following were replaced: exhaust manifold, intake manifold, engine coil, head gasket. The oil consumption test could not be done because this occurred before it ever reached 1K. The engine is rapidly consuming oil. It is now at the dealership for the 5th time. Put 5 quarts of synthetic oil in car 3 days ago because dealership could not fit me in. Car began to suddenly decelerate again on MassPike . Fladhing engine light came on. Drove off ramp and had it towed. Waiting for a 5th diagnostic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559181December 8, 2023
STEERING
The car has a steering defect. The defect causes the car to wonder from lane to lane requiring the driver to constantly make corrections. This is especially dangerous when you are between two vehicles. The car has been back to the dealer numerous times and they state that there is no problem with the steering. Hyundai National claims claims that the defect does not exist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559203December 8, 2023
ENGINE
knocking noise. check engine light came on. took to my mechanic and its a total engine failure. ball bearings are loose and leaking oil and could have catastrophic damage at any moment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558259December 4, 2023
ENGINE
Driving on highway going about 75 mph and engine powered down and went into limp mode and that is when check engine light came on. Had my kids and myself in the car and had to switch over multiple lanes at slow and unsafe speeds on highway with other vehicles traveling 70-80 mph. Have had oil consumption issues (go through a quart a week) that no dealer would look into unless covered by Hyundai. Diagnosed that cylinder 2 is dead in engine and engine is no good anymore. Only 107,000 on vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558225December 3, 2023
STEERING
While driving the vehicle there is a noticeable “locking or sticking” in the the steering wheel while driving. This issue is most notable at a driving speed over 35 mph. Due to the vehicle not having a steering fluid reservoir, it is not possible to see if the power steering fluid is below the recommended levels.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558069December 2, 2023
ENGINE
The engine failed all of the sudden going down the freeway at 70 miles per hour. The engine has been maintained and there were no issues with it. The engine is available for inspection. My life was put at risk as I was on the freeway and the engine stopped working all of the sudden, I actually avoided an accident while driving because of this issue. The vechile has not been inspected by the manufacture since it got towed to my apartment and my insurance will not cover mechanical issues so they have not inspected it. No lights engine lights were on prior to this incident. Please help me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556910November 27, 2023
ENGINE
The engine head has cracked. It is very difficult to find a motor because it is such a common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555938November 19, 2023
ENGINE, ELECTRICAL SYSTEM
I was driving on the highway, and suddenly oil and battery light came on and engine stopped and I had to pull over. The only warning was the check engine light came on when I started it 10 minutes before the engine died.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555498November 16, 2023
ENGINE
The engine had oil consumption issues that were addressed with dealership. The engine then just seized up and stopped working one day while driving down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555030November 14, 2023
ENGINE
While I was stopped at a stoplight turn lane in my 2017 Hyundai Santa Fe sport, smoke started to come out of my engine. I removed myself from the turn lane and got my car into a parking lot, and within a minute, flames appeared from the engine. I do not recall a warning light alerting me, as I was focused on getting the car to a safe place. I called 911 and the fire dept put out the flames as it consumed the front of my car. The whole engine area is toast, so not sure of the cause, and insurance will be processing the claim as a 100% loss. I was up to date on my service/recalls and the car had just hit 90,000 miles. We had recently checked fluid levels, so that was fine, but I did notice when driving the day before and that morning on my way to my destination, that the engine/ car seemed to be a little off or running a little rough. That may have been the precursor to the engine fire I experienced.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11554963November 13, 2023
ENGINE
Without any warning the car stopped running was able to pull over. Called for tow to dealership who after 30 days said it was the engine. Less than 50,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554536November 10, 2023
ENGINE
Engine failure at 145,000 miles. Has been having extreme oil consumption and taken to the dealership a dozen times. Repeatedly told there is not an issue. Car shut off at 70 miles per hour on the highway with myself and three passengers inside. The check engine light came on mere seconds before cutting off. Dealership now states there are two holes in cylinder 2.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554548November 10, 2023
ENGINE
Engine seized while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554362November 9, 2023
ENGINE
My vehicles 3.3l engine suddenly seized while pulling out from a stop sign in the intersection. Thankfully a group of guys saw this and were able to assist me in moving the vehicle out of traffic. Prior to this occurring I had noticed that it had begun to burn a bit of oil but I routinely checked it. Sounds similar to issues that Hyundai has had with some of their other engines that are now being covered under an extended warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554222November 8, 2023
SERVICE BRAKES
When driving front right brake caliper locked up and would not release, after replacing brake pads, rotors and calipers on both front right brakes. I drove my car about a week and car brakes locked up again…I then had to have my car towed to the mechanics. Where they discovered that the ABS module was bad, this is the same part that is causing fires in many others Hyundai vehicles but somehow my car was exempt from the recall and after having issues with getting the part and having to rent a car and borrow a car for several weeks I finally got my car fixed almost $3000.00 later. Seems to me this part is a common problem for many people. Thankfully I was not in an accident due to the brake locking up, I will say I had a little fear when driving my car for several weeks after the 2 incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553970November 7, 2023
ENGINE
The engine oil drained out almost all at once. An independent mechanic found a hole in the valve cover. He said it would be expensive to take the entire engine apart but that something had clearly come apart and flown through the engine, causing a large crack. Oil had splashed all over the top of the engine. There was no fire, but there could have been. We stopped driving it right away. We have not yet brought it in to the manufacturer, but we have read that there are many failures of this engine (3.3 liter) around this mileage (124,000). The emission control warning light had come on a few days earlier, but not the engine oil warning light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553767November 6, 2023
ENGINE
The car has 77k miles on it and has received regular maintenance and oil changes at or around every 5k miles. It was brought to the dealership after the engine was making noises and a check engine light came on. This is where they diagnosed it with a timing chain issue and metal shards in all of the engine fluids. We are the second owners of the car and because it was out of Hyundai’s warranty they would not cover it, leaving us with a $15000 lemon. Without getting it repaired, the engine can stall or combust at any time. There is no reason why this engine should need to be replaced other than faulty parts produced by Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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