Hyundai Santa Fe Complaints (2013)

605 consumer complaints on file.

#11278151November 4, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ON SEPTEMBER 20TH 2018 AFTER HAVING THE CAR A WEEK, THE CAR MADE A NOISE WOULD NOT START ALL THE DASHBOARD LIGHTS WERE BLINKING ON AND OFF THEN NEVER CAME ON AGAIN. THE CAR WAS TAKEN TO THE DEALER FOR THEM TO SAY IT WAS A BATTERY, WHICH THEY NEVER GAVE A SERVICE RECEIPT FOR NO MATTER HOW MANY TIMES I ASKED. THEN AGAIN ON AUGUST 7 2019 MY ENGINE LIGHT CAME ON AND CAR STOP WHILE DRIVING ON THE EXPRESSWAY WITH MY KIDS IN THE CAR. THANKFULLY WE WERE ABLE TO GET OFF THE EXPRESSWAY WHICH WAS A VERY SCARY SITUATION. AFTER ABOUT 30 MIN THAT DID RESTART BUT WOULD NOT ACCELERATE OF 60 MPH. AS WE COASTED THE REMAINDER OF OUR TRIP. THEN AGAIN ON OCTOBER 7 THE LIGHT CAME ON AGAIN AFTER RECEIVING AN OIL CHANGE AND TUNE UP. THIS TIME SMOKING AND STALLING AND NEVER COMING BACK ON AGAIN. THE BRAKE WOULD BE PRESSED WHEN THE PUSH TO START BETTON NEVER WENT TO THE ON POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276866October 29, 2019
ENGINE
WE WERE DRIVING DOWN 231 WHEN SUDDENLY MY CAR STOPS AND WE TRY TO GET IN NON TRAFFIC...WHEN WE GO TO CRANK IT...IT SOUNDS LIKE THE ENGINE IS FALLING APART...WE HAVE REGULAR OIL CHANGES! NOW THEY SAY MY ENGINE IS BLOWN? WHAT IS GOING ON HERE? RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271699October 28, 2019
STEERING
WHEN I DRIVE MY CAR THERE IS A CLICKING SOUND FROM THE STEERING COLUMN WHILE I'M DRIVING, TURNING AND WHEN I HIT BUMPS. MY CAR WILL DRIFT LEFT OR RIGHT WHILE DRIVING. THIS IS MY ONLY MEANS OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269989October 21, 2019
UNKNOWN OR OTHER
THE VECHILE ONLY HAS 78000 MILES ON IT, AND THIS WAS FOUND IN THE PARKING LOT OF A GROCERY STORE AT THE TIME OF THE INCIDENT. APPEARS THAT INSULATION IN THE MUFFLER SYSTEM STARTS TO COME OUT. IT APPEARS THAT THERE IS A HAIR LIKE SUBSTANCE THAT COMES OUT OF THE MUFFLER, BUT IS IS FOUND TO BE THE INSULATION THAT LINES THE MUFFLER WHEN IT IS FAULTY/OR BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268780October 15, 2019
ENGINE
WHILE UNDER NORMAL DRIVING CONDITIONS, AFTER OPERATING FOR APPROX. 10 MINUTES, I WAS DRIVING ON A STATE ROUTE WITH TRAFFIC AND THE ENGINE COMPLETELY SHUT OFF. NO WARNING, NO DASH WARNING LIGHTS, NOT STALLING OF ENGINE, IT SIMPLY SHUT OFF. HAD TO PULL OFF SIDE OF ROAD, THRU TRAFFIC, AND LEAVE VEHICLE SITTING UNTIL IT COULD BE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268246October 14, 2019
ENGINE
2013 HYUNDAI SANTA FE SPORT - HAD ENGINE REPLACED DUE TO RECALL END OF JUNE 2019. OCTOBER 6TH CAR STARED BUCKING AND UNABLE TO GO MORE THAN 3-5 MPH WITH PEDAL TO FLOOR. CAR TOWED TO HYUNDAI WHO AFTER INSPECTION SAID IT WAS THROTTLE BODY. COST TO REPAIR WAS JUST ABOUT $900. HAD TO RENT CAR IN ORDER TO GET TO WORK. PICKED UP CAR ON MONDAY NIGHT. WEDNESDAY MORNING MADE IT ABOUT 2 MILES FROM HOUSE AND CAR DID EXACTLY THE SAME THING. HAD IT TOWED TO HYUNDAI AGAIN!!! THE PROVIDED A RENTAL CAR THIS TIME. THEY RESET CODE AND CHECKED THAT THROTTLE BODY WAS PROPERLY INSTALLED AND THAT ALL CONNECTIONS TIGHT. HYUNDAI SAID THEY DROVE CAR FOR 60 MILES AND COULD NOT REPLICATE PROBLEM. PRIOR TO PICK UP I INFORMED HYUNDAI SERVICE MANAGER THAT I WAS NOT CONFIDENT THAT THEY FIXED PROBLEM. PICKED UP CAR FRIDAY. IT IS NOW MONDAY MORNING (3 DAYS LATER) AND DIDN'T EVEN MAKE IT OUT OF MY DEVELOPMENT. SAME PROBLEM!!! SHAME ON HYUNDAI!!! I AM FEARFUL TO DRIVE THIS CAR EVEN IF THEY FIX THIS PROBLEM. DON'T TRUST THAT ENGINE REPLACEMENT WAS DONE CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267259October 9, 2019
ENGINE
AT LESS THAN 73,000 MILES, MY ENGINE STARTED "KNOCKING" ON MY 2013 HYUNDAI SANTA FE. BROUGHT IT IN TO TONY HYUNDAI WAPAIO FOR A DIAGNOSTIC. METAL SHAVINGS WERE FOUND IN THE OIL. OFFICIAL ASSESSMENT: PREMATURE BEARING WEAR WITHIN THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256145September 17, 2019
ENGINE
ENGINE FAILED ON HIGHWAY, HAD TO PULL OVER AND CAR NEVER STARTED BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256260September 17, 2019
ENGINE
I WAS DRIVING ON THE HIGHWAY AROUND 65MPH WITH MY WIFE AND 6 MONTH OLD WHEN I REALIZED THAT APPLYING THE GAS PEDAL WAS HAVING NO EFFECT. THE TACHOMETER SHOWED 0 RPM. I APPLIED THE BRAKES BUT THEY WERE VERY HARD TO PRESS. I WAS ABLE TO SAFELY PULL OVER. WE THEN NOTICED A BURNING SMELL AND A LITTLE SMOKE AND GOT OUT OF THE CAR. THE VEHICLE WOULD MAKE NO ATTEMPT TO START AND HAD TO BE TOWED. THE HYUNDAI DEALERSHIP HAS TOLD ME THE CRANKSHAFT SEIZED. THEY ARE SUBMITTING DOCUMENTATION TO HYUNDAI FOR WARRANTY AUTHORIZATION RELATED TO THE RECALLS INVOLVING ENGINE FIRES. THE VEHICLE GAVE NO WARNING THAT ANYTHING WAS WRONG UNTIL AFTER THE ENGINE STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255866September 16, 2019
STEERING
2013 HYUNDAI SANTE FE LIMITED (PURCHASED NEW) - 8/2/19 STEERING BEGAN TO EXPERIENCE A "HESITATION", "LAG", "PLAY" WHEN TURNING THE STEERING WHEEL EVEN SLIGHTLY IN EITHER DIRECTION. THE PROBLEM INCREASED IN THE "HESITATION", "LAG", "PLAY" EXPERIENCED. PERFORMED SEARCH ON THE INTERNET AND FOUND THAT HUNDREDS OF OWNERS OF HYUNDAI ACROSS MANY MODELS AND YEARS EXPERIENCING THE SAME PROBLEM. A NUMBER OWNERS EXPERIENCING EXTREME PROBLEMS, I.E., STEERING GOING OUT COMPLETELY OR LOCKING UP WHILE DRIVING. IT APPEARS ALL THESE PROBLEMS ARE ATTRIBUTABLE TO HYUNDAI'S ELECTION TO USE A CHEAP RUBBER COUPLER BETWEEN THE STEERING COLUMN AND STEERING LINKAGE. WHILE RESEARCHING I FOUND THAT, IN FACT, HYUNDAI HAS ISSUED SEVERAL TECHNICAL SERVICE BULLETINS. I HAVE BEEN THE ONLY OWNER OF MY VEHICLE. HOWEVER, I HAVE NEVER RECEIVED ANY NOTIFICATION OF THIS POTENTIAL VERY DANGEROUS PROBLEM WITH AN ESSENTIAL PART TO THE SAFE OPERATION OF THESE VEHICLES. THE REPLACEMENT PART IS $6.88. HYUNDAI DELEARSHIPS CHARGE $400-$500 TO REPLACE IT. NHTSA SHOULD HAVE LONG AGO ORDERED HYUNDAI TO EFFECTUATE A REPLACEMENT OF THIS PART WITH ONE MADE OF A MATERIAL THAT WILL NOT DEGRADE AS THIS PART DOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255718September 16, 2019
ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL. WE WERE DRIVING ON A STATE HWY AT 55MPH AND STARTING TO HEAR A KNOCK FROM THE ENGINE. IN THE YEAR AND A HALF OF OWNING THE VEHICLE THERE WERE NO ISSUES. NO INDICATOR OF ISSUES OR ANYTHING. WE EVEN HAD IT SERVICED 2 WEEKS PRIOR AND THERE WERE NO PROBLEMS. WITHIN A 2 MILE SPAN OF THE KNOCK STARTING THE VEHICLE ENGINE SEIZED AND SHUT DOWN. FORTUNATELY, NO ONE WAS BEHIND US BECAUSE THERE WAS NOWHERE SAFE TO PULL OVER TO FOR ABOUT 1/8MILE SO WE COASTED AND CREPT AT ABOUT 5MPH TO A DRIVEWAY WHERE WE THEN WERE TOWED TO A SAFER LOCATION. NO LIGHTS OR INDICATORS CAME ON UNTIL THE MOMENT THE VEHICLE SHUT DOWN. APPARENTLY, THIS IS COMMON WITH 2013 MODEL HYUNDAI SANTA FE SPORT ENGINES AFTER DISCUSSING IT WITH THEIR CUSTOMER SERVICE REPRESENTATIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254688September 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING 45 MPH, THE VEHICLE HESITATED AND SEIZED IN THE MIDDLE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT CONTINUED TO HESITATE WHILE DRIVING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BEARING NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED HYUNDAI OF CUMMING (LOCATED AT 750 PEACHTREE PKWY, CUMMING, GA 30041, (470) 281-9228) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254330September 10, 2019
ENGINE
MY ENGINE IS VERY LOUD AND IS KNOCKING. I HAVE A FEW FRIENDS WHO HAVE THE SAME VEHICLE AND THEIRS IS QUITE BARELY HEAR IT RUNNING. I SENT A LETTER TO THE HYUNDAI CORPORATE OFFICE TO COMPLAINT HEARD NOTHING BACK MY VEHICLE HAS A LITTLE OVER 64,000 MILES ONE OF MY FRIENDS HAS 93,000 MILES AND HER SANTA FE IS QUITE. I WOULD LIKE TO KNOW IF THERE IS SOMETHING GOING ON WITH MY VEHICLE,ALSO THE OILD STICK LOOKS BURNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254054September 9, 2019
ENGINE
HAD OIL CHANGED 1,100 MILES AGO. THREW A ROD, RUINED ENGINE. MECHANIC SAID MY DIPSTICK WAS 'BONE DRY'. IT WASN'T EVEN TOUCHING THE OIL. MY OIL WAS CHANGED AT THE DEALERSHIP. I'VE BEEN TOLD BY ENGINE PARTS SUPPLIER THAT THIS IS A KNOWN ISSUE WITH MY YEAR, MAKE, AND MODEL. HE DIDN'T KNOW THE DETAILS OF MY ISSUE AT ALL. YET DESCRIBED IT PERFECTLY . I WAS DRIVING ON A BUSY HIGHWAY WHEN ENGINE FAILED. I WAS TRAVELING 65 MPH WHICH WAS THE SPEED LIMIT. I WAS ABLE TO MAKE IT TO SIDE OF ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254075September 9, 2019
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS AND WHILE THE VEHICLE WAS STATIONARY, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252654September 1, 2019
STEERING
STEERING IS MALFUNCTIONING, CLICKING, LOOSE FEELING, CAR SWAYS WHILE DRIVING..NOT SAFE. HYUNDAI IGNORING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246446August 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING 30 MPH, THE VEHICLE EMITTED A LOUD SOUND COMING FROM THE ENGINE, THE VEHICLE SEIZED, AND WOULD NOT RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS PUSHED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS ENGINE FAILURE. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE), BUT NEVER HAD THE VEHICLE REPAIRED. THE VIN TOOL DID NOT SHOW AN OPEN RECALL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243903August 14, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY CAR HAS BEEN STALLING EVERY TIME I START IT . IT'S BEEN HAPPENING SINCE APRIL AND I JUST BOUGHT IT IN SEPTEMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243396August 12, 2019
POWER TRAIN
RECALL 112 FOR HYUNDAI SANTA FE SUV. MY CAR HAS HAD ITS FRONT AXEL POP OUT OF THE TRANSMISSION TWICE IN LESS THAN 2 YEARS AND THERE ARE ALSO METAL SHAVINGS IN THE TRANSMISSION. THE RECALL 112 WOULD ADDRESS THESE ISSUES, HOWEVER HYUNDAI HAS TAKEN THE POSITION THAT MY VIN IS NOT COVERED BY THE RECALL. THE AXEL POPPED OUT BOTH TIMES WHILE DRIVING WITH MY WIFE AND KIDS IN THE CAR LEAVING THEM STRANDED. THIS IS A HUGE SAFETY CONCERN AS WE ARE FORTUNATE THAT THEY HAVE NOT BEEN HURT DO TO THIS ISSUE YET. IF SAFETY IS A CONCERN FOR HYUNDAI THE NHTSA SHOULD LOOKING INTO EXPANDING THE RECALL TO ACCOUNT FOR ALL CARS THAT HAVE THIS DEFECT IN THE AXEL AND TRANSMISSION. I AM LOOKING FOR HELP OR COUNCIL TO KEEP HYUNDAI ACCOUNTABLE FOR MANUFACTURING DEFECTS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11242692August 8, 2019
ELECTRICAL SYSTEM, ENGINE
PURCHASING THE HYUNDAI SANTA FE 2013 WAS THE BIGGEST MISTAKE I MADE. SINCE PURCHASING THE VEHICLE I HAVE SPENT OVER 5K IN REPAIRS, TOWING, AND CAR RENTALS. FIRST I WAS MADE TO BELIEVE IF I CHANGE ALL THE OIL AND DID ALL UPDATES TO THE FILTERS MY CAR WOULD STOP STALLING AND SHUTTING DOWN ON ME THAT DIDN'T WORK. THEN MY CAR SHUT DOWN ON THE HIGHWAY WITH MY KIDS IN THE CAR ALMOST KILLING US ON THE HIGHWAY. I WAS TOLD IT WAS THE WASTEGATE NEEDED CHANGING. THEN IT SHUT DOWN ON MINUTES I EXIT MY HOME IN DELAWARE AND I WAS TOLD IT WAS THE ALTERNATOR AND THE BATTERY. I WAS TERRIFIED TO GET IN THAT VEHICLE AND SO WAS MY FAMILY I FILED SEVERAL CORPORATE COMPLAINTS OVER THE 2 YEARS I HAVE BEEN IGNORED AND NOT OFFERED HELP. I HAVE ASK HYUNDAI TO REPURCHASE THE VEHICLE BUT REFUSED SO I HAD NO CHOICE BUT TO TAKE THE VEHICLE BACK THAT WAS IN JUNE WITH THE PROMISE AND GUARANTEE THE CAR WAS FINALLY FIXED AND I WAS SAFE. IN THE END OF JULY I WAS DRIVING ON THE I 495 ABOUT 40 MILES PER HOUR ON THE HIGHWAY IN THE MIDDLE LANE ALL OF THE CAR JUST STOPS IN BUSY TRAFFIC A LARGE FREIGHT TRUCK WAS BEHIND ME HONKING TO MOVE HE ALMOST CRUSHED ME HE SWERVE TO SIDE BARELY MISSING I WAS BEYOND FRIGHTENED CARS WAS FLYING BY SHAKING THE CAR IT WAS ON THE HOTTEST DAY I HAD NO AC AND MY ASTHMA WAS FLARING UP. I BEG HYUNDAI TO PICK THERE VEHICLE UP I WAS DENIED I CALLED MY TRIPLE A AND THEY GOT THE CAR. NOW I'M BEING TOLD IT'S THE ENGINE IT'S DUE TO A RECALL THAT THEY SUPPOSEDLY ALREADY HAD REPAIRED. I AM TOLD IT WILL TAKE 2 MONTHS FOR THE REPAIRS AND I'M PAYING FOR MY OWN RENTAL. HYUNDAI CONSUMER AFFAIRS DENIED TAKING THERE CAR BACK. I CANNOT GET IN THIS VEHICLE AGAIN. THEY REFUSE TO GIVE ME PAPERWORK ON THE RECENT INCIDENT WHEN THE ENGINE FAIL. I FEAR FOR MY LIFE AND MY SAFETY I AM IN DESPERATE NEED OF HELP PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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