Hyundai Santa Fe Complaints (2009)

359 consumer complaints on file.

#10418142August 9, 2011
VEHICLE SPEED CONTROL
I GET ACCELERATION PROBLEM IN MY HYUNDAI SANTA FE 2009., WHENEVER MY CAR GETS SLOW IT SEE CAR IT GOING BY IT SELF EVEN THOU MY FOOT IN MY THE BREAK. IT ALSO GIVES MY FEELING THAT CAR IS STOPS AND GO SOMETHING LIKE CAR IS JERKING OFF. I EVEN SEE LOT OF OTHER PEOPLE HAVING THE SAME PROBLEM. IN MARCH 201, MY WIFE GOT IN TO THE ACCIDENT BECAUSE OF THE ACCELERATION PROBLEM. BUT, WE DID NOT REALIZE THAT AT THAT TIME. AND, MY WIFE TOLD ME THAT WAS THE PROBLEM BUT WE DID NOT BELIEVE IT AT THAT TIME. NOW, WE ARE FACING MORE PROBLEMS. DEALERS ARE NOT DOING ANYTHING. THEY JUST TOLD ME THAT THEY DON'T SEE THE PROBLEMS. CAN YOU GUYS REALLY DO SOMETHING ABOUT THIS, BEFORE SOMEBODY GETS KILLED OR GET IN TO THE ACCIDENTS. HOPE YOU CONSIDER OUR GENUINE COMPLAIN ABOUT ACCELERATION PROBLEM COMPLAIN FOR HYUNDAI SANTA FE 2009. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10407175June 16, 2011
FUEL SYSTEM, OTHER
ENGINE STALLED AT HIGHWAY SPEED. FUEL PUMP FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405925June 10, 2011
TIRES, TIRES:TREAD/BELT
I AM IN THE PROCESS OF FINANCING A 2009 HYUNDAI SANTA FE THAT HAS BRIDGESTONE DUELER HT TIRES ON IT. THIS CAR HAS 29176 MILES ON IT. I TOOK IT TO A WELL KNOWN PLACE TO HAVE MY OIL CHANGED AND TIRES ROTATED. THEY CHANGED THE OIL BUT INFORMED ME THAT NONE OF THE TIRES WERE GOING TO BE ABLE TO BE ROTATED BECAUSE OF UNEVEN TREAD WEAR AND THE EXISTING TIRE TREAD IS LESS THAN 2/32NDS OF AN INCH ON EACH TIRE. I PURCHASED THIS CAR WITH ONLY 7 MILES ON IT AND HAVE ONLY HAD IT FOR 1 1/2 YEARS SO THE TIRES SHOULD NOT HAVE TO BE REPLACED. I HAVE ALREADY HAD TO HAVE AN ALIGNMENT ON THIS CAR AND HAVE HAD THE TIRES ROTATED REGULARLY SO UNEVEN TREAD WEAR SHOULD NOT BE AN ISSUE AT THIS POINT. I HAVE ALSO READ REVIEWS ON THIS TIRE ONLINE AND ALL OF THE REVIEWS SAY THE SAME THING ABOUT THE UNEVEN TREAD WEAR, SOME EVEN SAY THAT THE TIRES HAVE EXPLODED. SUCH A COSTLY TIRE OF THIS CALIBER SHOULD NOT HAVE TO BE REPLACED AT SUCH FREQUENT INTERVALS. I WAS READING MY OWNER'S MANUAL AND IT RECOMMENDS THAT TIRES BE REPLACED EVERY 6 YEARS DEPENDING ON DRIVING HABITS. THESE TIRES SHOULD BE RECALLED IMMEDIATELY AND REPLACED AT NO COST TO THE CONSUMER. THEY ARE PUTTING INNOCENT PEOPLE IN DANGER EVERYDAY. (TREAD WEAR AS LISTED ON MY RECEIPT: DRIVER FRONT-2/32, DRIVER REAR 5/32, PASSENGER FRONT 3/32 AND PASSENGER REAR 5/32). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404570June 6, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT WAS BACKING INTO A PARKING SPACE WHEN SHE TRIED TO ACCELERATE SLIGHTLY, THE VEHICLE ACCELERATED UNEXPECTEDLY. THE CONTACT CRASHED INTO TWO PARKED VEHICLES BEFORE THEY WERE ABLE TO SHIFT INTO NEUTRAL GEAR AND STOP THE VEHICLE FROM ACCELERATING. THE CONTACT DIDN'T MENTION IF THERE WERE ANY INJURIES. THE VEHICLE WAS UNABLE TO BE DRIVEN BECAUSE OF THE WAY THE WHEEL WAS TURNED AND STUCK. THE VEHICLE WAS TOWED TO A DEALER AND THEN TO A BODY SHOP. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 22,000. UPDATED 07/21/11 *BF UPDATED 07/22/11
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10402726May 25, 2011
SEATS
TL*THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT NOTICED THE FRONT DRIVERS SEAT MANUAL HANDLE WAS TOUCHED BY MISTAKE WHENEVER THE CONTACT EXIT THE VEHICLE. IMMEDIATELY AFTER THE HANDLE WAS TOUCHED THE SEAT LEVEL WOULD BE LOWERED AND THE VIEW IN THE MIRRORS WOULD BE OBSTRUCTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 149.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402727May 25, 2011
SEATS
TL*THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT NOTICED THE FRONT DRIVERS SEAT MANUAL HANDLE WAS TOUCHED BY MISTAKE EVERY TIME THE CONTACT EXIT THE VEHICLE. IMMEDIATELY AFTER THE HANDLE WAS TOUCHED THE SEAT LEVEL WOULD BE LOWERED AND THE VIEW IN THE MIRRORS WOULD BE OBSTRUCTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 149. UPDATED 07/20/11*LJ UPDATED 3/1/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402092May 19, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTE FE. WHILE DRIVING 35 MPH, THE CONTACT STATED THAT HE APPLIED PRESSURE TO THE ACCELERATOR PEDAL AN THE PEDAL REMAINED STUCK IN THE OPEN THROTTLE POSITION. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE CURRENT AND FAILURE MILEAGES WAS APPROXIMATELY 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398893May 4, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 3 MPH AT A STOP LIGHT THERE WAS SUDDEN ACCELERATION UP TO 60 MPH. THE ACCELERATOR PEDAL EXTENDED TO THE FLOOR. THE BRAKE PEDAL AND THE EMERGENCY BRAKE WERE APPLIED AT THE SAME TIME AND THE VEHICLE SLOWED DOWN. AFTER FIFTEEN MINUTES THE VEHICLE WAS DRIVEN TO THE CONTACTS RESIDENCE AND THEN TOWED TO THE DEALER. THE VEHICLE WAS IN THE DEALERS POSSESSION WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390600March 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
ON MARCH 11, 2011 I PARKED MY 2009 HYUNDAI SANTA FE IN MY DRIVEWAY. AS I WAS GETTING OUT OF THE VEHICLE IT STARTED TO MOVE. IT DRAGGED ME DOWN MY DRIVEWAY AND AS I WAS TRYING TO GET BACK INTO THE VEHICLE I BANGED MY RIGHT KNEE ON THE STEERING WHEEL AND IT TURNED AND WENT DOWN A HILL AND HIT A TREE WITH ME STILL HANGING HALF OUT OF THE VEHICLE. I BROKE MY RIGHT TIBIA BONE. I ALSO HAVE NEVER HAD A TICKET OR AN ACCIDENT BEFORE IN LIFE. VERY SCARY. DID ANYONE ELSE HAVE A PROBLEM LIKE THIS?? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10386536March 5, 2011
VEHICLE SPEED CONTROL
I JUST HAD MY 2009 SANTA FE START ACCELERATING OUT OF CONTROL. I WAS GOING TOWARDS A LIGHT AND HIT THE GAS HARD. AFTER SPEEDING UP, I LET GO OF THE ACCELERATOR AND THE CAR CONTINUED TO ACCELERATE. I HAD TO HIT THE BRAKES TO SLOW BUT AS SOON AS I RELEASED THE BRAKE THE ACCELERATION CONTINUED. I WENT THREW THIS PROCESS 3 TIMES IN A MATTER OF SECONDS. SO, I POPPED INTO NEUTRAL AND THE ENGINE REVVED UP WILDLY. I THEN BRAKED AND PUT IT INTO DRIVE. IT RETURNED TO NORMAL OPERATION. I'M CONTACTED THE DEALER RIGHT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386558March 5, 2011
VEHICLE SPEED CONTROL
THIS MORNING ON MY WAY TO WORK, I ACCELERATED TO PASS A VEHICLE MAKING A LEFT TURN OFF THE HIGHWAY, AND WHEN I PASSED SAID VEHICLE AND TOOK MY FOOT OFF THE GAS, IT DID NOT SLOW DOWN. THE PEDAL REMAINED STUCK TO THE FLOOR AND I HAD TO FORCE THE BRAKES THROUGH THE FLOOR TO GET IT TO STOP. IT WAS STILL REVVING MADLY. I PUT THE CAR IN NEUTRAL AND IT SOUNDED LIKE IT WAS GOING TO EXPLODE IT WAS REVVING SO HARD. I STOMPED ON THE ACCELERATOR PEDAL WHILE IN NEUTRAL, HARD, 3 TIMES AND IT POPPED BACK UP AND BECAME UNSTUCK. I AM 4 MONTHS PREGNANT AND AM DEATHLY AFRAID OF DRIVING THIS VEHICLE. THIS IS THE FIRST TIME THIS HAS EVER HAPPENED TO ME IN THIS VEHICLE, BUT MORE TESTIMONY CAN BE FOUND @ HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1F4E72/79. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384876March 1, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 5 MPH AND ENTERING A PARKING SPACE, THERE WAS AN UNEXPECTED INCREASE IN ENGINE RPMS AS THE VEHICLE ABNORMALLY ACCELERATED RAPIDLY. THE CONTACT APPLIED THE BRAKES IMMEDIATELY TO AVOID CRASHING INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,225. UPDATED 3/21/11 *CN UPDATED 04/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380789February 4, 2011
SERVICE BRAKES, HYDRAULIC
IN COLD WEATHER (10-15 DEG.) BRAKES ARE VERY SOFT/SPONGY. NEED TO DEPRESS BRAKES NEARLY TO THE FLOOR BEFORE THE VEHICLE WILL STOP ON DRY PAVEMENT. AFTER DRIVING AND PUMPING THE BRAKES, THEY COME BACK BUT NOT TO NORMAL CONDITION. DEALER HAS HAD THE VEHICLE FOR 3 DAYS AND SAYS THERE IS NOTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372497December 27, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STOPPED ACCELERATING SUDDENLY. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS REPLACED THE ACCELERATOR COMPUTER MODULE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372736December 20, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
WHILE TURNING THE STEERING WHEEL OF MY SUV TO PULL INTO A PARKING SPACE IN A LARGE GROCERY STORE PARKING LOT, THE SUV INVOLUNTARILY ACCELERATED FORWARD AT A GREAT AMOUNT OF SPEED. I APPLIED THE BRAKE FIRMLY, BUT THE SUV CONTINUED TO SPEED FORWARD INTO THE PARKING SPACE. MY FEAR WAS THAT THERE WAS A CAR IMMEDIATELY IN FRONT OF ME THAT WAS PARKED FACING IN. I ASSUMED THAT THE ONLY WAY I WAS GOING TO STOP WAS IF I CRASHED HEAD ON WITH THE CAR OPPOSITE ME. FORTUNATELY, I HAD THE BRAKE ALMOST TO THE FLOOR OF THE SUV WHEN IT FINALLY LURCHED TO A STOP. I THEN CALLED THE DEALERSHIP WHO SENT A TOW TRUCK TO PICK UP THE VEHICLE. IT HAS BEEN AT THE DEALERSHIP SINCE APPROXIMATELY 4:30 P.M. ON FRIDAY, DECEMBER 17, 2010. THE DEALERSHIP SAID THEY WOULD LOOK AT IT TODAY, MONDAY, DECEMBER 20. I HAVE YET TO HEAR FROM THEM THIS MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367569November 20, 2010
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE GETTING ONTO THE HIGHWAY FROM THE ON RAMP THE CAR BEGAN TO ACCELERATE ON ITS OWN. THE GAS PEDAL BEGAN TO DEPRESS ITSELF WITHOUT ME DOING IT. THE CRUISE CONTROL WAS NOT ENGAGED AND THE FLOOR MATT WAS NOT THE CAUSE. BRAKING WAS DIFFICULT AND THE ENGINE CONTINUED TO REV. I PULLED OFF THE HIGHWAY AND STOPPED THE ENGINE. AFTER TELLING MY FAMILY ABOUT THE INCIDENT MY DAUGHTER TOLD ME THAT IT HAD OCCURRED TWICE BEFORE IN THE SAME MANNER ABOUT 2 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361069October 18, 2010
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
HAD A FLAT TIRE ON 2009 HYUNDAI SANTA FE. SET BRAKE AND JACKED THE CAR UP TO REMOVE FLAT TIRE. CAME BACK A COUPLE OF HOURS LATER TO FIND THAT THE JACK HAD TWISTED AND COLLAPSED. LUCKILY, NO ONE WAS INJURED. BUT IT WAS A PAIN TO HAVE TO OBTAIN A FLOOR JACK AS NOTHING ELSE WAS GOING TO WORK. SEEMS TO ME TO BE A DANGEROUS TYPE OF FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360640October 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2009 HYUNDAI SANTA FE ACCELERATED ON ITS OWN & COULD NOT BE STOPPED UNTIL I PUT IT IN NEUTRAL & SHUT OFF THE ENGINE. THIS HAPPENED TWICE IN TWO DAYS. THE FIRST TIME THIS HAPPENED ON THE TURNPIKE, THE CAR ACCELERATED TO OVER 100MPH BEFORE I PUT IT IN NEUTRAL BUT THE RPMS CONTINUED TO RISE UNTIL I SHUT DOWN THE ENGINE. APPLYING THE BRAKES DID NOT HELP BECAUSE THE CAR WAS ACCELERATING AT TOO HIGH A RATE OF SPEED. AFTER TURNING OFF THE ENGINE, THE CAR WAS DIFFICULT TO STEER & IT WAS DIFFICULT TO APPLY THE BRAKES BECAUSE OF THE LOSS OF POWER TO THOSE SYSTEMS CAUSING AN ADDITION HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357733September 26, 2010
AIR BAGS
THE PASSENGER AIRBAG OF A 2009 HYUNDAI SANTA FE DISENGAGES WHEN A PERSON WEIGHING 106 POUNDS PLACES THEIR ARMS ON THE ARM RESTS. THE PASSENGER AIRBAGS ALSO DISENGAGE WHEN THE PERSON SIT WITH THEIR FEET FLAT ON THE FLOOR BOARDS, BUT THEIR KNEES RISE ABOVE THE SEAT. THE PERSON HAS TO STRETCH THEIR LEGS OUT SO THAT THEY LAY ACROSS THE ENTIRE BOTTOM PORTION OF THE SEAT. WE REPORTED THIS PROBLEM NUMEROUS TIMES TO OUR LOCAL HYUNDAI DEALERSHIP (WHERE WE PURCHASED THE CAR NEW). THEY WERE UNAPOLOGETICALLY AND SAID THAT THIS WAS AN ENGINEERING FLAW THAT THEY COULD NOT FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356030September 16, 2010
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2009 HYUNDAI SANTA FE . WHILE DRIVING 40 MPH THE WINDSHIELD WAS VERY DIFFICULT TO SEE OUT OF DUE TO THE GLAZE COMING FROM THE SUN. THE DEALER WAS INFORMED ABOUT THE WINDSHIELD AND STATED THAT THEY WOULD POLISH THE WINDSHIELD IN ORDER TO CLEAN THE OUTSIDE. THE CONTACT ALSO STATED THAT IT WAS STILL DIFFICULT TO SEE OUT OF THE WINDOW WHILE DRIVING. THERE HAVE BEEN NO WINDSHIELD REPLACEMENTS. THE FAILURE MILEAGE WAS 3097 AND THE CURRENT MILEAGE WAS 10114.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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