Hyundai Santa Fe Complaints (2014)

493 consumer complaints on file.

#11408003April 14, 2021
STEERING
WHEN TURNING THE WHEEL, IT MAKES A LOUD CLICKING NOISE AND MOVES TOO MUCH. THE STEERING WHEEL IS VERY LOOSE.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406623April 6, 2021
STEERING, SUSPENSION
WHILE DRIVING UP A STEEP WINDING ROAD MY CAR BEGAN MAKING A FLUTTERING NOISE LIKE A PADDLEBOAT. THERE WAS A LOT OF PLAY IN THE STEERING WHEEL WITH A SMALL SQUEAK TO ONLY THE LEFT, IN THE PLAY OF THE STEERING WHEEL. THE DEALERSHIP HAS LET ME KNOW I NEED TO REPLACE THE STEERING SHAFT. WHAT ACTUALLY MAKES THE STEERING SHAFT GO OUT, ISN'T THAT A COMPONENT THAT HAS A LONG LIFE? THE NOISE WAS MORE INTENSE DRIVING UP THE ROAD THAN GOING DOWN. AS REACHED A CITY LEVEL THE DRUMMING NOISE WAS STILL HAPPENING, BUT INCONSISTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406171April 3, 2021
ENGINE
ON TWO OCCASIONS OUR CAR STALLED ON A BUSY FREEWAY WHICH CAUSED US TO ONCE COAST OVER TO SIDE OF ROAD. ON SECOND OCCASION, CAR STALLED WHILE IN THE MIDDLE LANE OF HWY 36 IN STILLWATER MN. CAR EVENTUALLY STARTED AND CHECK ENGINE LIGHT STARTED FLASHING. CAR STARTED TO HESITATE AND A KNOCKING SOUND WAS HEARD. BROUGHT IT TO DEALER AND THEY SAID IT WAS A OIL MAINTENANCE ISSUE WHICH WAS NOT TRUE AS WE PERFORMED OIL CHANGES WHEN INSTRUCTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405909April 1, 2021
STEERING
SOMETHING INSIDE THE STEERING IS BROKEN , MAKES CLICKING SOUND WHEN TURNING THE WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405851March 31, 2021
ENGINE
EXCESSIVE OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405312March 29, 2021
ENGINE
WHILE DRIVING ALONG THE HIGHWAY ABOUT 70-75 MPH I STARTED TO HEAR A KNOCKING SOUND, I BEGAN TO SLOW DOWN AND THE NOISE CONTINUED EVERY TIME I ACCELERATED. THERE WERE NO DASH LIGHTS DISPLAYED THE ENTIRE TIME. ALL OF A SUDDEN I HEAR A BANG AND HAD COMPLETE ENGINE FAILURE. THE OIL WAS CHANGED WITHIN THE LAST THREE MONTHS AND IM PRETTY SURE THE ENGINE BLOCK IS CRACKED. THE DEALERSHIP IS INVESTIGATING AND TURNS OUT THAT MY CAR IS UNDER RECALL, SO HOPEFULLY THEY WILL REPLACE THE ENGINE AT MANUFACTURER COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404370March 22, 2021
ENGINE
DIED DRIVING HOME HAD IT TOWED TO HYUNDAI GOT A CALL TODAY AND A BEARING SCREWED UP AND CAUSED THE ENGINE TO LOCK UP ...CURIOUS TO KNOW IF IT'S JUST MY LUCK OR IF THERE WERE OTHER SANTA FAILS LIKE MINE...COME TO FIND OUT OPEN RECALLS ON 2014 SANTA FE SPORTS BUT NO SUCH LUCK WITH THE LIMITED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403858March 19, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE ENGINE STARTED KNOCKING LIKE A ROD MAYBE . IT WAS SITTING OVER NIGHT NO PREVIOUS ISSUES AND WHEN I STARTED IT THAT WAS THE NOISE IT WAS MAKING . JUST BOUGHT THE CAR IN JULY OF 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403694March 18, 2021
ENGINE
I PURCHASED THIS VEHICLE IN 2016 AND RECEIVED FREE OIL CHANGES THROUGH THE DEALERSHIP I PURCHASED IT FROM. I NOTICED THAT IN BETWEEN THE RECOMMENDED 7500 MILE OIL CHANGES THAT I HAD TO ADD OIL OR GET ANOTHER OIL CHANGE PRIOR TO THE RECOMMENDED TIME FRAME AS IT SEEMED TO BURN OIL. I TOOK IT TO A SHOP ABOUT 1 1/2 YEARS AGO BUT THEY COULDN'T FIND ANYTHING WRONG AND NO LIGHTS ON THE DASH WERE ON. JUST A FEW WEEKS AGO I NOTICED A BURNING SMELL AND CHECKED THE OIL AGAIN AND IT WAS LOW SO I ADDED 4 QUARTS. I THEN NOTICED A KNOCKING SOUND THE NEXT TIME I DROVE IT AND TOOK IT RIGHT TO A SHOP DOWN THE STREET. THEY SAID IF WAS A BAD BEARING AND THAT I NEEDED A NEW ENGINE! IT HAS 130,000 MILES AND THE ONLY PROBLEM I HAVE HAD IS THIS OIL/ENGINE ISSUE. I OWE $7000 AND AN ENGINE WILL COST $5000 PLUS LABOR. WHY ARE THE ENGINES FAILING ON THE 2014 SANTE FE'S??? I WOULD DEFINITELY LIKE ANSWERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403009March 15, 2021
SERVICE BRAKES
TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW RATE OF SPEED, HER BRAKES FAILED TO OPERATE AS NEEDED AND COLLIDED INTO ANOTHER VEHICLE. THE CONTACT WAS UNCERTAIN IF ANY WARNING LIGHTS HAD APPEARED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE CONTACT STATED THAT ALL AIRBAGS DEPLOYED UPON IMPACT. THE AUTHORITIES WERE CALLED TO THE SCENE AS A GRAYISH SMOKE BEGAN TO EMIT FROM HER VEHICLE. NO FIRE HAD IGNITED FROM THE SMOKE AND A POLICE REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE HER INSURANCE LATER DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT DID SEEK MEDICAL TREATMENT BY HER DOCTOR FOR INFLAMMATION TO SEVERAL AREAS OF HER BODY, AS WELL AS BRUISES TO HER RIGHT LEG, CHEST, AND LEFT ARM. NO OTHER INJURIES WERE REPORTED. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS 106,000. *DT*JB*DT*JB
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11399437March 5, 2021
ENGINE
I WAS DRIVING ALONG AND OUT OF NOWHER, HEARD A LOUD KNOCKING NOISE FROM THE ENGINE. NO ENGINE LIGHTS WERE DISPLAYED. I TOOK IT TO A MECHANIC AND HE SAID I NEEDED A NEW ENGINE. HE THOUGHT IT WAS STRANGE TO NEED A NEW ENGINE AT ONLY 53K MILES, SO HE SAID I SHOULD CHECK WITH THE DEALER FOR ANY DEFECTS. WE TOOK IT TO THE DEALER AND THEY CONFIRMED THE NOISE WAS CAUSED BY ROD BEARINGS BEING PREMATURELY WORN AND IT IN FACT NEEDED A NEW ENGINE. WE HAD ALWAYS TAKEN IT FOR REGULAR OIL CHANGES AND CONFIRMED THIS WITH RECEIPTS. THEY SAID THERE WAS A RECALL OF THIS ENGINE PROBLEM OF THE SAME YEAR AND MAKE BUT OUR SUV WAS A LIMITED AND ONLY THE SPORT MODEL WAS INCLUDED IN THE RECALL. THEY SAID THEY WOULD CHECK WITH HYUNDAI TO SEE IF THEY WOULD COVER IT CONSIDERING THE RECENT ISSUES WITH THIS MODEL AND YEAR OF CAR. THEY CAME BACK AND SAID THEY WOULD ONLY COVER A PORTION OF IT AND WANTED US TO PAY $3300. WE ARE NOW CHECKING WITH ANOTHER DEALER AND HAVE BEEN WITHOUT A CAR FOR OVER A WEEK. IT SEEMS CRAZY THAT WE WOULD HAVE TO PAY FOR A KNOWN MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399185March 4, 2021
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT SOME SMOKE COMING FROM THE ENGINE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LANGDALE HYUNDAI (4001 N VALDOSTA RD, VALDOSTA, GA 31602, (888)862-6192) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.*DT CONSUMER STATED ENGINE WORK WAS DONE ON MAY 2020 BUT STALLED ON FEB 2021.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398871March 3, 2021
STEERING
STEERING WHEEL IS CLICKING WHEN TURNING TO EITHER SIDE. FEELS AND SOUNDS LOOSE. IT IS NOTICEABLE WHEN CAR IN MOVING OR SITTING STILL. HAS BEEN DOING IT FOR QUITE SOME TIME BUT WAS NEVER DIAGNOSED BY HYUNDAI DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398625March 2, 2021
ENGINE
OIL LEVEL WAS CHECKED AND FINE IT IS CHECKED PERIODICALLY IT CHECKED GOOD.I WAS DRIVING HOME SATURDAY NOTICED A SLIGHT TICKING STOPPED CHECKED THE OIL NOT TOUCHING THE STICK SO I PUT 2AND A HALF QUARTS IN IT HEADED TOWARDS HOME ABOUT 45 MIN DOWN THE ROAD IT SEEMS TO HAVE SPUN A BEARING /BLOWN THE ENGINE IT'S A LOUD KNOCKING NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398670March 2, 2021
VEHICLE SPEED CONTROL, WHEELS, UNKNOWN OR OTHER
ABS, DOWNHILL, AND TRACTION CONTROL INDICATOR LIGHTS ILLUMINATE ON THE DASH. HYUNDAI DEALER SAYS A REAR WHEEL BEARING/WHEEL SPEED SENSOR IS FAILING AND NEEDS TO BE REPLACED. THEY SAID THEY'VE SEEN THIS MANY TIMES AND WHEN LOOKING ONLINE THESE SEEM DESTINED TO FAIL ON MY HYNDAI SANTA FE'S 3-6 YEARS INTO THE VEHICLE LIFE. THERE IS A TSB FOR THIS ISSUE THAT SAYS IT RELATES TO SEA WATER, BUT IT MAY JUST BE ANY WATER/WET CONDITIONS. I BELIEVE A RECALL IS NEEDED FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388883January 19, 2021
SERVICE BRAKES
TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD EXPERIENCED A FAILURE WHILE THE VEHICLE WAS IN THE DRIVEWAY OF HIS RESIDENCE WITHOUT WARNING AFTER EXITING HIS HOME TO WALK TO HIS VEHICLE. THE CONTACT NOTICED THE VEHICLE WAS ON FIRE INSIDE THE CARPORT WHICH WAS ATTACHED TO THE HOUSE. THE CONTACT RAN BACK IN THE HOUSE CONTACTED THE FIRE DEPARTMENT WITHIN MOMENTS THE VEHICLE AND RESIDENCE WENT UP IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED CAME OUT AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS MADE. MEDICAL ATTENTION WAS CONTACTED AND CAME OUT TO THE SEEN BUT WAS NOT NEEDED. THE FIRE DEPARTMENT DEEMED THE VEHICLE AND RESIDENCE A TOTALED. DORAL HYUNDAI 10285 N.W. 12TH STREET, DORAL, FL 33172 (305) 477-4005 CONTACTED THE CONTACT FOR A COURTESY CALL AND WAS INFORMED, FROM THE CONTACT THAT THE VEHICLE WENT UP IN FLAMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11388685January 18, 2021
ENGINE
MY CAR IS ROD KNOCKING. I TOOK IT UP TO HYUNDAI AND THEY COMFIRMED IT. RO 6034121. I HAD FOUND A RECALL RELATED TO THE 3.3 ENGINE STATEING THAT THERE COULD BE PREMATURER BEARING FALIURE. IT STATED AN ERROR IN MANFATURING UP UNTIL MAY 2014. MY CAR WAS MANAFATURED BY JANUARY 14 2014. I WAS DELIVERING PIZZA ON A SATURDAY NIGHT WHEN OUT OF NOWHERE I STARTED TO HEAR IT KNOCK. AFTER I HAD FINISHED THE DELIVERY I WENT BACK TO THE STOOR AND CALLED A MECHANIC TO LOOK AT IT AND COMFIRMED IT WAS KNOCKING.SERVICE HAVE ALL BEEN KEPT UP. I UNDERSTAND THAT MY VEHICLE IS NOT UNDER THE RECALLS BAD BATCH LIST BUT IT IS HAVEING ALL THE ISSUES RELATEDE TO THE RECALL. HYUNDAI HAS HAD MY CAR FOR OVER A MONTH AND I HAVE BEEN WAITING ON COMFERMATION AND ENDDED UP BEING DECLINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388709January 18, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER, BACK OVER PREVENTION: WARNINGS
RECENTLY BROUGHT UP A HYUNDAI SANTE FE 2.0T AND NOW SHORTLY AFTER PURCHASING THE REAR VIEW/BACK CAMERA NO LONGER WORKS. JUST A BLACK SCREEN WHEN PUT INTO REVERSE. I SEE IT'S A EXTREMELY COMMON PROBLEM POST ON FORUMS ALL OVER THE WEB. IT'S NOT A NECESSITY BUT COULD BE HAZARDOUS GIVEN THE MOMENT IT DECIDES TO QUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388516January 16, 2021
ENGINE
DURING MY SCHEDULED OIL CHANGE ON JANUARY 16,2021 I'VE LEARNED THAT CAR ENGINE BURNS OIL. ACCORDING TO TECHNICIAN, INSTEAD OF 5 QUARTS ONLY 1.5 WAS DRAINED PLUS HE SHOWED ME SOOT DEPOSITS ON EXHAUST PIPE, WHICH IS INDICATIVE OF OIL BURNING. HE MENTIONED THAT THIS CONDITION IS POTENTIALLY DANGEROUS, BECAUSE WHEN ENGINE IS OUT OF OIL DAMAGE AN OCCUR. CAR DOES NOT HAVE A LOT OF MILEAGE ON IT, SO IM WONDERING WHY GIVEN ISSUE EXISTS AND IF THERE ARE ANY RECALLS REGARDING IT. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385128December 27, 2020
ENGINE
WAS STOPPED AT A RED LIGHT, AND WHEN THE LIGHT TURNED GREEN AND STEPPED ON THE GAS, THE CAR MOVED INITIALLY AND THEN STOPPED ACCELERATING. IT SPUTTERED ALONG, SLOWLY ACCELERATING A LITTLE BIT AT A TIME. THIS HAPPENED FOR THE REST OF THE RIDE HOME. THE ENGINE LIGHT ALSO WAS FLASHING THIS ENTIRE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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