Hyundai Santa Fe Complaints (2009)

359 consumer complaints on file.

#10669555January 2, 2015
FUEL SYSTEM, GASOLINE
AS WITH MANY OTHER OWNERS, WE SHARE THE FUEL SENDER SENSOR PROBLEM WITH OUR 2009 HYUNDAI SANTA FE . THE CODES ARE FOR BOTH THE LEFT AND RIGHT SIDES, MEANING BOTH WILL HAVE TO BE REPLACED. THE FUEL GAUGE EMPTY LIGHT IS ALWAYS ON, NO MATTER HOW MUCH GAS IS IN THE TANK, AND CHECK ENGINE LIGHT AS WELL. QUOTED FROM $350 TO $620 DOLLARS FROM LOCAL REPAIR SHOPS. WE FAILED NJ INSPECTION DUE TO ENGINE LIGHT, AND THIS IS A DANGEROUS AND COSTLY PROBLEM, AND WE RAN OUT OF GAS ON THE BUSY GARDEN STATE PARKWAY WITH OUR CHILDREN IN THE CAR, INCURRING TOWING CHARGES. IT IS CERTAINLY A SAFETY ISSUE THAT HYUNDAI IS AVOIDING. I HAVE ANOTHER 2009 HYUNDAI (ACCENT) WITH NO PROBLEMS, SO IT IS SAFE TO ASSUME ( WITH SO MANY COMPLAINTS ) THAT IT IS A SANTA FE PROBLEM. PLEASE HAVE HYUNDAI LOOK INTO THIS DANGEROUS PROBLEM . THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661970December 3, 2014
FUEL/PROPULSION SYSTEM, ENGINE
ENGINE LIGHT CAME ON AND THEN FUEL WARNING LIGHT CAME ON EVEN THOUGH I HAD A LEAST 1/2 TANK OF GAS. FILLED UP MY GAS TANK, ALL LIGHTS WERE OUT. WHEN I HAD APPROXIMATELY 1/2 TANK AGAIN, THE ENGINE AND FUEL LIGHTS CAME ON. I BROUGHT MY CAR TO MY MECHANIC AND WAS TOLD THE 2 FUEL SENSORS NEED TO BE REPLACED AT A COST OF OVER $350.00. UPON ONLINE RESEARCHING, I LEARNED THAT THERE ARE MANY OTHERS WHO ARE EXPERIENCING THE SAME PROBLEM. I FEEL THAT BECAUSE THIS IS HAPPENING TO OTHER HYUNDAI OWNERS, IT IS A PROBLEM THAT HYUNDAI NEEDS TO REPAIR AT NO COST TO THE OWNER OF THESE VEHICLES. IN MY CASE, I NEED TO BE REIMBURSE THE COST OF THE REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654257November 11, 2014
FUEL/PROPULSION SYSTEM
ENGINE AND FUEL WARNING LIGHTS COME ON AND OFF SPORADICALLY, AND THE GAS GAUGE SHOWS THE TANK IS EMPTY EVEN AFTER WE FILLED IT. THIS HAPPENS REGARDLESS OF THE AMOUNT OF FUEL IN THE GAS TANK, AND IT MAKES IT IMPOSSIBLE TO KNOW THE ACTUAL AMOUNT OF GASOLINE IN THE VEHICLE. WE BROUGHT IT TO THE DEALER TODAY AND WAS TOLD THE 2 FUEL SENSORS NEED TO BE REPLACED AT A COST OF $600. WHEN WE PURCHASED THE VEHICLE NEW WE ALSO PURCHASED A MAINTENANCE PROGRAM, BUT, OF COURSE, THE FUEL SENSORS ARE EXCLUDED FROM COVERAGE. UPON DOING ONLINE RESEARCH WE LEARNED THERE ARE MANY OTHERS WHO ARE EXPERIENCING THIS SAME PROBLEM. WE FEEL THAT BECAUSE THIS HAS HAPPENED TO OTHER HYUNDAI OWNERS IT MAY BE A PROBLEM THAT HYUNDAI NEEDS TO REPAIR AT NO COST TO THE OWNERS OF THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654178November 11, 2014
FUEL/PROPULSION SYSTEM
LOW FUEL INDICATOR LIGHT COMES ON AND GAS GAUGE READS EMPTY AFTER RECENT FILL UP, THEN IT SLOWLY RISES TO FULL, INDICATOR LIGHT THEN GOES OUT AND CHECK ENGINE LIGHT COMES ON, ABOUT 20 MILES LATER CHECK ENGINE LIGHT GOES OUT AND GAS GAUGE RESPONDS CORRECTLY. THIS HAS HAPPENED SEVERAL TIMES, CURRENTLY CHECK ENGINE LIGHT IS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654195November 11, 2014
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VEHICLE SLOWED WITHOUT WARNING ON FREEWAY AT FREEWAY SPEED, THEN WOULD NOT ACCELERATE. WENT TO IDLE MODE. BEFORE SLOWDOWN, HAD MILD SURGING AT SPEED. PROBLEM WAS DIAGNOSED AT TPS OR THROTTLE POSITION SENSOR. PROBLEM WITH SAME SENSOR REPORTED TO HYUNDAI DEALERSHIP PREVIOUS, DIAGNOSED AS LOOSE CONNECTION REPORTED FROM PERIODIC SURGING WHILE DRIVING. AFTER RECENT PROBLEM WITH ALTERNATOR, WHICH REQUIRED REPLACEMENT OF PART, WITHIN ONE WEEK, TPS PARTIALLY FAILED. FAILURE WAS NOT DIAGNOSED AS KIA DEALERSHIP (SISTER COMPANY TO HYUNDAI) WHEN UNDERWENT FIRST REPAIR. FAILURE REQUIRED HYUNDAI DEALERSHIP TO BE TOLD EXACT PROBLEM, WHEREBY THEY CONFIRMED DIAGNOSIS. PART REQUIRED REPLACEMENT WITH SOFTWARE UPDATES. PART PROBLEM LEADING TO FAILURE SHOULD HAVE BEEN ABLE TO BE DIAGNOSED UNDER FIRST ROUND OF TESTING, AND UNDER FIRST REPAIR A WEEK PRIOR. PARTS UNPREDICTABLE FAILURE IS BELIEVED TO PRESENT A SIGNIFICANT RISK WHILE VEHICLE IS OPERATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653742November 9, 2014
FUEL/PROPULSION SYSTEM
FUEL LIGHT WAS ON. FILLED GAS TANK. FUEL LIGHT REMAINED ON AND FUEL GAGE DID NOT RISE TO FULL. CHECK ENGINE LIGHT CAME ON. AFTER DRIVING 20+ MILES THE FUEL GAGE ROSE BUT DROPS RAPIDLY. THE FUEL LIGHT WILL GO ON AND THE CHECK ENGINE LIGHT GOES ON AND OFF. HYUNDAI DEALER SAYS THEY KNOW IT IS AN ISSUE BUT NO RECALL HAS BEEN ISSUED. THE DANGER ARISES IF I FAIL TO RESET THE MILEAGE AND SHOULD RUN OUT OF GAS WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653052November 6, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKES FAILED DUE TO CORROSION. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN EXPLAINED THAT DUE TO THE COLD WEATHER, THE CALIPERS AND BRACKETS CORRODED AND JAMMED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649956October 25, 2014
VEHICLE SPEED CONTROL
I ENTERED A LIMITED ACCESS HIGHWAY AND BEGAN TO ACCELERATE TO MERGE INTO TRAFFIC WHEN THE CAR BEGAN TO ACCELERATE WILDLY WITH NO CONTROL OVER SPEED. I TRIED TO BRAKE THE CAR BUT IT KEPT ACCELERATING. I PUT CAR IN NEUTRAL AND ENGINE WAS OVER-REVVING FRIGHTENINGLY SO I TURNED OFF THE IGNITION.I FELT THE ACCELERATOR PEDAL COME UP OFF THE FLOOR AND TAP THE SOLE OF MY RIGHT FOOT. AT THIS POINT I WAS ABLE TO GET TO THE SHOULDER AND PUT ON MY 4 WAY FLASHERS. I ESTIMATE MY TOP SPEED TO BE ABOUT 75 MPH DURING THIS INCIDENT. FORTUNATELY I DID NOT CONTACT ANY OTHER VEHICLES OR OBJECTS. MY WIFE WAS IN THE FRONT PASSENGER SEAT. AFTER A FEW MINUTES,I RESTARTED THE CAR AND IT BEHAVED NORMALLY. WHEN I REACHED HOME I CALLED THE DEALER AND SCHEDULED AN APPOINTMENT WITH THE SERVICE DEPARTMENT FOR THE NEXT BUSINESS DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640122September 30, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FUEL GAUGE READING FLUCTUATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SENDER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639640September 28, 2014
VEHICLE SPEED CONTROL
I WAS LEAVING TO GO TO WORK, MY HUSBAND WALKED ME OUT OF OUR HOUSE SAYING GOODBYE, I WAS IN MY DRIVEWAY, TURNED MY WHEEL TO GO AROUND OUR OTHER CAR, WHEN ALL OF A SUDDEN THE SANTA FE FORCEFULLY ACCELERATED (NOT BY ME HITTING THE GAS ON ACCIDENT) HITTING MY HUSBAND THROWING HIM TO GROUND (WHICH HE IS A STURDY GUY) AN THEN HITTING MY OTHER CAR, IT WOULD NOT STOP I HAD BRAKE PEDEL DOWN AND PUT ON EMERGENCY BRAKE ON PUT IN REVERSE AND YET NOTHING JUST GOING FULL FORCE IN THE BACK OF MY OTHER CAR. I EVEN TOOK MY FOOT OFF THE BRAKE TO MAKE SURE IT WAS NOT THE GAS PEDEL. IT WAS SO SCARY I DID NOT KNOW IF MY HUSBAND WAS BEENING CRUSHED BETWEEN CARS. I WAS SO SCARED THAT MY KIDS WOULD COME OUT AND GET RAN OVER TRYING TO HELP. I TURNED OFF THE CAR (WISH I WOULD HAVE THOUGHT OF THAT SOONER) AND FINALLY AFTER PUSHING MY OTHER CAR AT LEAST 5 FEET IT FINALLY STARTED WINDING DOWN AND MAKING A LOUD HISSING SOUND. I FOUND MY HUSBAND LYING ON THE GROUND THANKING GOD I DIDNT KILL HIM . I CALL THE POLICE TO REPORT WHAT HAD HAPPEND, TOOK PICTURES OF ALL THE DAMAGE THAT THE SANTA FE DID. WE TOOK THE SANTA FE BACK TO DEALERSHIP STILL UNDER WARRENTY JUST PURCHASED 8 MONTHS AGO ONLY 63,000 MILES ON IT, THEY SAID NOTHING WRONG WITH THE CAR DID NOT WANT TO HEAR ABOUT WHAT HAPPENED. ONLY THING THEY SAID WAS POWERSTEERING LINE CRUSH AND WHATEVER DAMAGE DONE FROM THE INCIDENT, AND TRIED TO CHARGE ME $120.00. SO NOW ITS AT A HYUNDAI DEALERSHIP, BUT SEEMS NO ONE CARES WHAT HAPPENED. I AM VERY CONCERNED WITH THIS PROBLEM, WHERE I WORK I PARK IN A COLLAGE CAMPUS AREA WITH LOTS OF PEOPLE WALKING AROUND ALL THE TIME, I"M AT MY KIDS SCHOOL AT LEASE 8 TIMES A WEEK, WHAT IF THIS HAPPENS AT THE SCHOOLS? SO WORRIED THAT THEY WILL SAY ITS OKAY NOTHING WRONG,( WHICH ALREADY HEARD THAT!) BUT NEXT TIME MIGHT NOT BE SO LUCKY. NEED HELP PLEASE!!!! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10637711September 20, 2014
FUEL/PROPULSION SYSTEM
THE FUEL INDICATOR ON OUR SANTA FE IS ONLY ACCURATE FOR THE FIRST 1/4 OF A TANK, AFTER THAT IT INDICATES THE TANK IS EMPTY AND THE "CHECK ENGINE" LIGHT APPEARS. WE HAVE TO KEEP TRACK OF OUR MILEAGE IN ORDER TO KNOW WHEN WE ARE LOW ON FUEL. VERY ANNOYING TO HAVE TO DO THIS. WHAT IF THE "CHECK ENGINE" LIGHT IS ON FOR ANOTHER REASON? HOW WILL WE KNOW? THIS IS AN ON-GOING PROBLEM WITH HYUNDAI,WHO HAS NOT ADDRESSED THE ISSUE, AND IT WILL COST $300-$700 TO REPAIR! WE ARE THINKING OF SELLING OUR SANTA FE BUT WE KNOW WE CAN'T SELL IT WITH A "CHECK ENGINE" LIGHT ON! HYUNDAI SHOULD OWN UP TO THIS PROBLEM AND RECALL THEIR VEHICLES. WE HAVE OWNED 5 HYUNDAI'S IN THE PAST 15 YEARS AND THIS WILL MAKE US RECONSIDER EVER BUYING ANOTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637066September 17, 2014
FUEL/PROPULSION SYSTEM
2009 HYUNDAI SANTA FE EXPERIENCING WILD FUEL GAGE SPIKES, READS E WHEN TANK IS FULL, THEN READS 1/2 FULL AND IS ALL OVER THE MAP.. HYUNDAI IS AWARE OF THE PROBLEM BUT HAS NOT INDICATED A RECALL.. THIS ITEM SHOULD BE PLACES ON RECALL AS IT IS A HAZARD, TO THE DRIVER, OCCUPANTS AND OTHERS ON THE ROAD. GAUGE COULD READ FULL WHEN IT'S ACTUALLY EMPTY RESULTING IN TRAFFIC ACCIDENTS.. THIS ISSUE ALSO RESULTS IN A CHECK ENGINE LIGHT TRIGGER, CAUSING FAILURES AT INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629130August 28, 2014
ELECTRICAL SYSTEM
WHEN I WENT TO START VEHICLE THE ELECTRICAL SYSTEM CAME ON BUT DID NOT TURN THE STARTER,THIS HAPPENED MAYBE TWICE LAST YEAR.SO FAR THIS YEAR IT HAS HAPPENED ABOUT 5 TIMES.THE ELECTRICAL SYSTEM COMES ON WHEN I TURN THE KEY TO START BUT NOTHING HAPPENS,I FINALLY FOUND OUT IF I PUT MY FOOT ON THE BRAKE AND TAKE THE TRANSMISSION OUT OF PARK AND WORK IT THRU ALL GEARS THEN SHOVE IT BACK TO PARK IT WILL START.WE TRAVEL UP TO THE STATE OF WASHINGTON FROM HOME EVER YEAR AND WOULD HATE TO GET STRANDED SOME WHERE ALONG THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629158August 28, 2014
SERVICE BRAKES
CAR HAD A DEFECTIVE BRAKE SO IT COULDN'T STOP UNTIL IT CRASHED INTO THE LIGHT POLE AFTER PUMPED OTHER CAR. *TR
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10628327August 26, 2014
ENGINE AND ENGINE COOLING
1ST. TIME; DRIVING ON I-75 ENGINE SHUT DOWN LEAVING COMPLETELY NO POWER, (BRAKES, A/C, STEERING OR SIGNALS) 2ND. TIME: 4/07/2012 ENGINE SHUT DOWN WITH SAME RESULTS 28000 MILES. 3RD. TIME; 03/03/2013 ENGINE SHUT DOWN AGAIN ON I-75 CAUSING CAR TO HAVE TO PULL OVER INTO MEDIAN / STARTED UP AFTER 15 MINUTES & WAS TAKING TO HYUNDAI DEALER WHO STILL COULDN'T FIND THE PROBLEM 37500 MILES. 4TH. & LAST INCIDENT; 08/25/2014; ENGINE SHUT DOWN LEAVING NO POWERIN STEERING, A/C, BRAKES, WINDOWS OR SIGNALS. WAS ABLE TO GET INTO TARGET PARKING LOT BEFORE TURNING OFF ENGINE. RESTARTED VEHICLE 35 MINUTES LATER AND DROVE TO DEALERSHIP WHO TIGHTENED BATTERY CABLE CONNECTION & WAS TOLD TO MONITOR! AM IN THE PROCESS OF GETTING A NEW VEHICLE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628033August 25, 2014
STRUCTURE:BODY, VEHICLE SPEED CONTROL
I WAS ATTEMPTING TO PARALLEL PARK BETWEEN TWO CARS AND AS I WAS ABOUT TO CUT THE WHEEL TO THE LEFT TO FINISH THE PARK, MY VEHICLE SUDDENLY ACCELERATED (WITHOUT MY DOING) INTO THE CAR BEHIND ME. I HAD NO TIME TO COMPENSATE AND ULTIMATELY CRUSHED THE RIGHT HEADLIGHT/FRAME OF THE CAR BEHIND ME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10622309August 14, 2014
SERVICE BRAKES
VEHICLE WAS BEING DRIVEN AND PULLED IN TO DRIVEWAY OF HOME TO A CONTROLLED STOP BY PRESSING THE BRAKE PEDAL. AT WHICH POINT, VEHICLE SUDDENLY ACCELERATED AND CRASHED THROUGH THE CLOSED GARAGE DOOR AND PROCEEDED AT ACCELERATING SPEED INTO GARAGE AND HIT A WALL (WOODEN BEAMS AND SHEETROCK WALLS) SEPARATING INTERIOR OF GARAGE AND INTERIOR OF KITCHEN AREA OF HOME. VEHICLE CAME TO A STOP AGAINST THE WALL WITH BRAKE PEDAL CONTINUOUSLY PRESSED DOWN. WHEN ATTEMPTING TO SHIFT INTO PARK, IT RESISTED AND KEY ALSO WOULD NOT COME OUT. EMERGENCY BRAKE WAS PRESSED AT THIS TIME AND AFTER SEVERAL FAILED ATTEMPTS, VEHICLE FINALLY WAS ABLE TO SHIFT TO PARK AND KEY WAS ABLE TO COME OUT TO TURN VEHICLE OFF. VEHICLE CAUSED DAMAGE TO GARAGE DOOR AND INTERIOR WALL OF HOME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10622035August 13, 2014
ENGINE
UPON TAKE OFF FROM SIGNAL LIGHT, AT ABOUT 10-15 MILES AN HOUR, VEHICLE ENGINE HAD A TOTAL LOSS OF POWER. AT THE TIME WE WERE ONLY ABLE TO COAST TO THE SIDE OF THE ROAD. TURNED KEY OFF. WAITED A FEW MINUTES AND THEN RESTARTED ENGINE AND VEHICLE STARTED UP AS IF NOTHING HAPPENED. THIS IS THE SECOND INCIDENT WITH THIS VEHICLE IN THE PAST 2 YEARS. ONLINE RESEARCH REVEALS SIMILAR PROBLEMS WITH HYUNDAI VEHICLES ALONG WITH NO RESOLUTION FROM MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611190July 17, 2014
AIR BAGS
MY CAR HAS BEEN IN TWO ACCIDENT ONE WAS YESTERDAY WHEN A DEER JUMPED OUT IN FRONT OF MY CAR ON THE HIGHWAY AND I HIT HER STRAIGHT ON GOING ABOUT 55 MILES PER HOUR. THE FRONT OF MY CAR IS DESTROYED BUT YET MY AIR BAGS NEVER WENT OFF. THE FIRST ACCIDENT I WAS IN WAS IN THE WINTER AND A CAR PLOWED INTO ME AS I PULLED OVER BECAUSE I NOTICED SHE WAS OUT OF CONTROL, SHE WAS COMING DOWN A LARGE HILL AND WAS GOING AT A HIGH SPEED WHEN SHE HIT THE DRIVE SIDE BACK DOOR WHICH CAVED IN AND THE DOOR WAS IN THE BACK SEAT. THE BACK END FRAME OF MY CAR NEEDED TO BE REPLACED. I WAS UPSET THINKING WHAT IF ONE OF MY CHILDREN WAS IN THE CAR WITH ME BUT I WAS TOLD THE REASON THE AIRBAGS DIDN'T GO OFF BECAUSE IT WASN'T A FLAT HIT TO THE SIDE OF MY CAR. SOMEONE IS GOING TO GET KILLED IF THESE AIRBAGS DON'T GO OFF WHEN THEY SHOULD. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10606414June 27, 2014
FUEL/PROPULSION SYSTEM
I'M EXPERIENCING A PROBLEM WITH THE FUEL SENSOR FAILING. THE FUEL GAUGE SHOWS EMPTY AND THEN SLOWLY RISES TO INDICATE I HAVE FUEL. SOMETIMES THE FUEL INDICATOR LIGHT COMES ON AFTER I'VE JUST FILLED UP AND STAYS ON FOR A DAY OR SO. I CALLED MY DEALER AND THEY TOLD ME THIS IS A COMMON PROBLEM. THEY SAID AT THIS TIME THERE'S NO RECALL OUT FOR THIS REPAIR, BUT AGREED THAT THERE SHOULD BE. THIS CAN BECOME A SAFETY ISSUE AND COULD CAUSE SERIOUS INJURIES TO THE DRIVER AS WELL AS OTHER VEHICLES ON THE ROAD. I FEEL THAT HYUNDAI SHOULD STEP UP AND THAT CARE OF THIS FAULTY PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe