Hyundai Santa Fe Complaints (2016)

236 consumer complaints on file.

#11255432September 13, 2019
AIR BAGS
WE WERE HIT HEAD ON BY A LARGE PICKUP TRUCK. WE SUSTAINED A LOT OF DAMAGE FROM THIS HEAD-ON COLLISION. WE WERE TRAVELING AROUND 10 MILES AN HOUR BUT THE OTHER CAR WAS GOING AT LEAST 20 MILES AN HOUR. THE AIRBAGS NEVER DEPLOYED DESPITE BEING HIT HEAD ON AND SUFFERING A LOT OF DAMAGE UPON IMPACT. WE WERE SLOWING DOWN FOR A STOP SIGN. THE OTHER CAR TURNED INTO OUR LANE AND WAS ACCELERATING TOWARDS US.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11245918August 22, 2019
AIR BAGS, EXTERIOR LIGHTING
ON JULY 27, 2019 DRIVING ON A COUNTY ROAD AT 50 MPH IN DRY AND SUNNY CONDITIONS, THE AIRBAG LIGHT ILLUMINATED AS WELL AS THE PASSENGER SEATBELT LIGHT. THE NEXT MORNING I SCHEDULED SERVICE RIGHT AWAY. I STARTED MY CAR TO GO TO SCHWARTZ MAZDA IN SHREWSBURY NJ ON 7/27/19 FOR SERVICE THRU MY PURCHASED EXTENDED WARRANTY. AT THAT TIME, NEITHER THE AIRBAG OR SEATBELT LIGHTS WERE ON, BUT NERVOUS FOR MINE AND MY FAMILY'S SAFETY, I BROUGHT THE CAR ANYWAY. I WAS INFORMED BY JARROD IN THE SERVICE DEPARTMENT THAT THEY RESET MY COMPUTER AND TO LET HIM KNOW IF THE LIGHT(S) CAME BACK ON. THE AIRBAG LIGHT CAME ON BRIEFLY ON AUGUST 11TH WHILE DRIVING ON A RESIDENTIAL ROAD GOING 35 MPH ON A DRY AND SUNNY DAY. I TURNED OFF THE VEHICLE TO PARK AND THEN RESTARTED MY CAR TO RETURN HOME. THE LIGHT WAS NOT ON. MONDAY AUGUST 19TH WHILE TRAVELING ON A COUNTY ROAD AT 45 MPH IN RAINY WET DRIVING CONDITIONS AIRBAG LIGHT CAME ON ACCOMPANIED BY THE FLASHING PASSENGER SEAT BELT LIGHT AGAIN. MADE AN APPT FOR SERVICE ON TUESDAY, AUGUST 20TH WITH ONCE AGAIN, SCHWARTZ MAZDA IN SHREWSBURY NJ WHERE I PURCHASED THE VEHICLE IN MAY OF 2018. BOTH LIGHTS WERE ON UPON MY ARRIVAL IN SUNNY AND DRY DRIVING CONDITIONS. THEIR CODE READER PRODUCED THE CODE "PASSENGER MAT SENSOR" AND I WAS INFORMED THEY WOULD HAVE TO SEND IT TO CIRCLE HYUNDAI IN SHREWSBURY FOR FURTHER DIAGNOSIS. I RECEIVED A CALL FROM JARROD AT SCHWARTZ MAZDA AT 11 AM ON THURSDAY AUGUST 22 WITH NEWS THAT MY REPAIR WAS NOT COVERED UNDER MY PURCHASED EXTENDED WARRANTY AND THAT THE REPAIRS WOULD COST ALMOST $600. I AM FEARFUL FOR MY FAMILY'S SAFETY AND THE RESOURCES I HAVE REACHED OUT TO HAVE BEEN USELESS AND UNACCOMODATING. WHY IS NO ONE CONCERNED FOR THE SAFETY OF AIRBAGS THAT WILL NOT INFLATE IN THE EVENT OF EMERGENCY? PLEASE CONTACT ME WITH A COURSE OF ACTION I CAN TAKE TO REPAIR THIS VEHICLE AND KEEP MY FAMILY SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244040August 14, 2019
POWER TRAIN
TRANSFER CASE IS FAILING AT 61,000 MILE, A LOT OF NOSE AND VIBRATION. TRANSFER CASE CAN COME LOOSE OR CAUSE FAILURE TO THE DRIVE SHAFT AND MAYBE EVEN POSSIBLE COMPONENTS TO COME OFF WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228560June 30, 2019
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE INTERSTATE, I PRESSED THE GAS PEDAL AND THE VEHICLE WOULD NOT ACCELERATE. THE MOTOR WAS RUNNING AND THE VEHICLE SEEMED TO HAVE SOME PULL ON IT'S OWN BUT CLEARLY ANYTIME THE GAS PEDAL WAS PRESSED THERE WAS NO ACCELERATION. IT WAS DIAGNOSED AS A DEFAULT IN THE THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205772May 6, 2019
ENGINE
ENGINE FAILED AT 63,000 MILES WHILE DRIVING ON INTERSTATE. HYUNDAI BLAMES IT ON SLUDGE IN OIL PAN. WITH OUT SERVICE RECEIPTS WILL NOT WARRANTY ENGINE. SERVICED ENGINE MYSELF AND DIDN'T SAVE CASH RECEIPTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205882May 6, 2019
FUEL/PROPULSION SYSTEM, SEAT BELTS, SUSPENSION
TAKATA RECALL, THE SEAT BELT IS GETTING STOCKED AND TIGHT DURING DRIVING ALSO DOESN'T RECLINE WHEN TAKING IT OFF STILL HANGING, THE FUEL EVAPORATES FROM THE FUEL TANK AND DOESN'T GIVE ANY MILEAGE AS DESCRIBED WHEN DRIVING FEEL EVERY LITTLE THING ON THE ROAD INCLUDING SMALL ROCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205497May 3, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE HESITATED AND JERKED. ALSO, WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE FELT AS IF IT DOWNSHIFTED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS NORMAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE DEALER WAS NOT CALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196892April 17, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THIS VEHICLE HAS A SURGING ISSUE. WHEN I COME TO A TRAFFIC LIGHT STOP IT ACTS LIKE IT'S GOING TO DIE I CAN FELL MY FOOT ON THE PEDAL ALSO THE RPM IS DROP . TOOK IT TO DEALER AND ADVISE ME THEY CAN'T TEST IT WITH OUT NO CHECK ENGINE LIGHT ON AND IT CONTINUES TO PERFORM THE SAME ALSO I REPLACE THE SPARK PLUG AND COIL WAS BURN BAD AND RUST SILL HAVE SAME ISSUE LOOK LIKE ISSUE WITH FUEL OR IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186984March 15, 2019
POWER TRAIN, UNKNOWN OR OTHER
THE CAR WAS AT A COMPLETE STOP IN A DRIVEWAY. THE CAR WAS STILL RUNNING BECAUSE I WAS GETTING OUT OF THE CAR TO GET THE MAIL. I PUT THE CAR IN PARK AND WENT TO GET OUT OF THE VEHICLE. AS I GOT OUT THE VEHICLE STARTED GOING IN REVERSE AND PULLED ME UNDERNEATH THE CAR AND THE VEHICLE RAN OVER ME. I'M NOT SURE IF THE TRANSMISSION SLIPPED OUT OF PARK TO REVERSE ON ITS OWN OR IF THE SHIFTER WASN'T ACTUALLY PLACED IN PARK. I THOUGHT THE VEHICLE COULD SENSE IF NO ONE WAS IN THE DRIVERS SEAT AND AUTOMATICALLY PUT THE CAR INTO PARK OR NEUTRAL. THE HEATED SEATS AND AIRBAG WON'T TURN ON UNLESS IT SENSE WEIGHT IN THE SEAT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11152826November 20, 2018
STRUCTURE:BODY
THE PAINT IS PEELING OFF IN SOME AREAS AND THE CAR IS GETTING RUST SPOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133382October 4, 2018
STRUCTURE:BODY
AS I COME OUT OF SLOW TURNS OR SLOW DOWN THEN ACCELERATE ON THE HIGHWAY, MY VEHICLE DOES A 1 TO 2 SECOND HESITATION. DURING THIS HESITATION, THE ENGINE IS REVVING BUT THE THE VEHICLE WON'T ACCELERATE. WHEN I COME OFF THE GAS THEN REPRESS IT COMES BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129562September 14, 2018
UNKNOWN OR OTHER
THE AIR CONDITIONING CONDENSOR ON MY HYUNDAI 2016 SANTA FE WAS DAMAGED BY ROAD DEBRIS THAT APPARENTLY CAME THROUGH THE FRONT GRILL OF MY CAR AND HAD TO BE REPLACED. HOW CAN ROAD DEBRIS DAMAGED MY AIR CONDENSOR? SHOULDN'T ALL INTERNAL ENGINE COMPONENTS OF A CAR BE PROTECTED FROM THIS TYPE OF DAMAGE? THIS CONCERNS ME BECAUSE WHAT OTHER ENGINE COMPONENTS COULD BE DAMAGED BY THE GRILL NOT PROPERLY COVERING THE OTHER VITAL ENGINE PARTS. I HAVE HEARD THAT THIS IS A DESIGN FLAW WITH MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119365August 11, 2018
STRUCTURE:BODY, SEAT BELTS
I BOUGHT THE CAR NEW IN PUERTO RICO. AFTER HURRICANE MARIA I MOVED TO FLORIDA. I TRIED TO GET MY CAR SERVICE FOR TWO RECALLS HERE IN FLORIDA. THEY TRIED TO GET IN CONTACT WITH PUERTO RICO IN ORDER TO GET PAID FOR THE REPAIRS. I ALSO CALLED THEM AND THEY TOLD ME TO WRITE THEM A LETTER ASKING TO REGISTER THE CAR HERE. THEY HAVE NOT ANSWER ANY OF MY FOUR REQUEST. WHAT CAN WE DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118629August 8, 2018
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL AIRBAG LIGHT ON AND MY SUV HAS BEEN IN 0 ACIDDENTS, THE AC AIR STATES IT'S ON BUT DOESN'T BLOW ANY AIR AT ALL! IT ONLY HAS 69640K MILES, KNOCKING SOUND WHEN I AM ON PARK OR HAVE THE BRAKE ON WHILE AT RED LIGHT OR STOP SIGN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105332July 3, 2018
FUEL/PROPULSION SYSTEM, SUSPENSION, WHEELS
RECALL:(#141),(#163),PLUS REAR & FRONT END SUSPENSION OUT OF LINE. BROUGHT BRAND NEW TIRES AND STILL VIBRATION FRONT AND REAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103563June 23, 2018
SEAT BELTS
RECENTLY WE COULD NOT UNDO THE SEATBELT THAT OUR 6 YEAR OLD GRANDSON WAS STRAPPED IN. THE MORE TRIED TO EXTEND IT TO RELEASE THE TENSION THE TIGHTER IT BECAME. MY GRANDSON WAS BEING CRUSHED AND WAS SCREAMING. THE VEHICLE WAS NOT RUNNING AND WAS PARKED IN THE DRIVEWAY. I HAD TO RUN INTO THE GARAGE AND GET A PAIR OF SCISSORS AND CUT THE SEATBELT TO GET HIM OUT. TO REPLACE THE SEATBELT IS GOING TO COST OVER $400 AND THE DEALER WILL NOT PAY FOR IT AS THEY SAID IT WAS OUR FAULT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11066898February 4, 2018
UNKNOWN OR OTHER
THE SUNROOF EXPLODED. I WAS DRIVING AND HEARD A LOUD NOISE THAT SEEMED TO COME FROM ABOVE. MY KIDS WERE BUCKLED IN THE BACK SEATS AND MY SON ASKED ME "WHAT WAS THAT DADDY"? HE THEN LOOKED UP AND NOTICED PIERCINGS IN THE UNDERNEATH SHEATH THAT LEADS TO THE SUNROOF VIEW. IT COULD NOT ROLL BACK FULLY. THERE WAS ALSO MOISTURE APPEARING THRU THE SHEATH OF THE ROOF. WHEN I GOT HOME AND GOT MY WIFE AND KIDS OUT. I LOOKED AND NOTICED A GAPING HOLE IN THE ROOF. I THEN REALIZED THE BACK PANEL WAS COMPLETELY SHATTERED WITH GLASS WEDGED ON THE SHEATH. WHICH IS A GOOD THING BECAUSE THE GLASS COULD HAVE DROPPED ON MY KIDS. MY WIFE AND I HAD TO COVER IT UP WITH CARDBOARD AND BLACK BAGS WHILE IN THE RAIN. I AM GOING BACK TO STAR HYUNDAI DEALERS TO REPORT THE PROBLEM AS IT'S SUNDAY 2/4 AND THEY ARE CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056221December 23, 2017
UNKNOWN OR OTHER
DRIVING ALONE ON HIGHWAY, SUNROOF SPONTANEOUSLY EXPLODED. I WAS DRIVING ROUGHLY 100 KM / HE. THERE WAS NOTHING OVERHEAD OR VEHICLES AHEAD THAT WOULD CAUSE SOMETHING TO BREAK IT. THE INCIDENT WAS EXTREMELY LOUD, ALL THE GLASS FEEL OVER ME CAUSING A HUGE SAFETY CONCERN AS IT WAS AT HIGHWAY SPEEDS. THE SUNROOF IS A PANORAMIC SO IT WAS A HUGE AMOUNT OF GLASS. HYUNDAI WAS NOTIFIED NUMEROUS TIMES. THEY WOULD NOT ACKNOWLEDGE THIS HAD HAPPENED BEFORE, INSISTED SOMETHING HIT IT. HYUNDAI ALSO WOULD NOT COVER THE COST OF REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033285October 13, 2017
UNKNOWN OR OTHER
I HAVE A 2016 HYUNDAI SANTA FE SPORT. OVER THE LAST 3 MONTHS I'VE HAD 2 OCCASIONS (BOTH ON HIGHWAYS) WHEN THE ENGINE SHUT OFF WHILE DRIVING. THE LATEST OCCURRED THIS MORNING (9/26/2017) DURING RUSH HOUR. I WAS FORTUNATE IN THAT I HAD ENOUGH MOMENTUM TO NAVIGATE THE DEAD CAR ACROSS A LANE OF TRAFFIC TO THE SIDE. ON BOTH OCCASION, I WAS ABLE TO TURN THE KEY TO THE START POSITION, PUT THE CAR IN PARK AND START IT UP, LIKE NOTHING HAD OCCURRED. SINCE THE LAST OCCURANCE I HAVE SUBMITTED A CASE WITH HYUNDAI AND HAVE TAKEN THE CAR INTO A LOCAL DEALERSHIP TO LOOK INTO THE ISSUE. THE DEALERSHIP COULD NOT REPRODUCE THE ISSUE. THAT WAS ON 9/28. OUTSIDE OF AN EMAIL STATING THEY WOULD BE REACHING BACK OJT TO ME, I HAVEN'T HEARD ANYTHING. THE CAR HAS LESS THAN 32K MILES, SO THIS IS AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020108August 28, 2017
SEAT BELTS
NO SEAT BELT AUDIBLE ALARM NOTIFICATION WHEN THE BELT IS NOT BUCKLED WITH PASSENGER IN THE SEAT. SEE VIDEO WEB SITE HTTP://WWW.RECALLMASTERS.COM/NO-SEAT-BELT-WARNING-FOR-SOME-HYUNDAI-SANTA-FE-VEHICLES-VIDEO/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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