Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11616011September 23, 2024
SERVICE BRAKES
What component or system failed or malfunctioned, and is it available for inspection upon request? When braking at low speeds, breaks start to shake (almost as if the ABS kicked in) while going over uneven ground or a bump. Almost as though the brakes skip making it so the car won't come to a stop. How was your safety or the safety of others put at risk? Car felt like it wasn't going to stop or took longer to stop in a situation where the ABS did not need to kick on. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, but they say all the cars do it but I see it as a problem since it prevents the car from stopping normally. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages when it happens, it just randomly happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615848September 22, 2024
SERVICE BRAKES
The brakes in this car have a major safety issue. Many others besides me have experienced this issue I have discovered through reddit and youtube. Under very specific conditions the brakes fail to work properly. At slow speeds over uneven surfaces when you hit the brakes occasionally the car will fail to stop and continue on an addition 10-16 feet before finally the brakes kick in and stop. It's a helpless feeling as you press down as hard as possible on the brakes but the car continues to move. This can be difficult to recreate because it does not happen every time, I have found this happens most often driving over train tracks slowly while applying brakes but its also happened in other instances like hit a pothole at slow speeds while applying the brakes. This has probably happened at least a dozen times since Ive had this car about 8 months. I would guess the speed it happens at is about 5-15 mph, never at high speeds thankfully. I feel nervous driving with my babies in the car, I am extra cautious knowing about this issue to attempt to stop much earlier than I normally would. This problem would most likely cause a fender bender with the car stopped ahead of me but what if there's uneven surface while Im stopping at a red light and I end up sliding out into traffic? Please please thoroughly investigate this issue before my family or another family has a tragic problem! Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615837September 22, 2024
SERVICE BRAKES
When braking while going over bumps/railroad tracks/rough roads, the brakes rattle/pump as if the ABS has kicked in and the car doesn’t slow down/stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615763September 21, 2024
SERVICE BRAKES
In Easton, on a sunny dry day in the 70s. Coming to a stop sign at the bottom of a 30ish degree decline. As I approached the stop sign the brakes at around 10mph started to lock. It felt like ABS kicking in on ice. I skidded past the stop sign. There was nothing I could do to stop it. Luckily no one was in front of me, I would have hit them. I have already reported one very similar incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615761September 21, 2024
SERVICE BRAKES
In north Attleboro, on a sunny dry day in the 70s. Coming to a stop sign at the bottom of a 20ish degree decline. As I approached the stop sign the brakes at around 10mph started to lock. It felt like ABS kicking in on ice. I skidded past the stop sign. There was nothing I could do to stop it. Luckily no one was in front of me, I would have hit them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615553September 20, 2024
ELECTRICAL SYSTEM, STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
On rainy days, the vehicle will start malfunctioning putting at risk my family's life and others. It appears to be an electrical problem according to dealer. It had 15 codes activated, all dashboard lights were lit and safety messages showed up, while driving. No power steering, emergency brakes were activated, transmission wouldn't change, a/c stopped working, temperature and tachometer were erratic. It is very scary because it happens while driving and an accident is imminent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615672September 20, 2024
SERVICE BRAKES
While driving at low speeds, turning, and braking simultaneously causes the brakes to alternately pulse and the steering wheel to shake left and right violently. It only stops when the brake pedal is released and the car is driving straight. Difficult to replicate but has happened multiple times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615454September 19, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On three seperate occasuions while going over small bumps in the road and braking at the same time, the car will automatically release the brakes and coast over the bumps. Each time I was apporaching stopped vehicles at stop lights. I was within inches of hitting them each time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615179September 18, 2024
SERVICE BRAKES
A lot of the time I go to press on my brakes, my vehicle skids as if I'm sliding on ice but we are in dead of summer. It makes a crunchy noise almost and the pedal vibrates. It's a 2024 and has less than 10,000 miles and has been doing it since I got the vehicle with only 500 miles. It has skid to the point that if there is a vehicle in front of me it can cause an accident because the vehicle does not come to a complete stop. I, now try to stop way before I'm supposed to and keep a further distance because I'm afraid to crash, and I drive on the bypass daily. There are no warning lights, I mentioned it to the person who sold it and he said there were no recalls and now he no longer works for the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615013September 17, 2024
ENGINE, SEAT BELTS
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact also noticed smoke coming from the engine. There was no warning light illuminated. Additionally, the rear passenger’s seat belts failed to function properly and would inadvertently release while driving the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine, and the seat belt assemblies for all the rear passenger’s seats needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615070September 17, 2024
SERVICE BRAKES
The brakes failed to operate properly when braking from at a slow speed and driving over a bumpy road. The entire car started shaking and the brakes took longer to respond than normal. Had someone been in front of me I would have crashed. There are currently two palisades at my dealer right now with the same complaint / issue. The car is currently with the dealer but they have stated that they do not know how to fix the issue. There were no warning indicators of any kind. The car shook violently and the brakes didn’t respond.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614607September 14, 2024
SERVICE BRAKES
While approaching an intersection to make a right-hand turn at approximately 5 mph, I lightly applied the brakes. The entire car shook, and instead of slowing down, it continued to lurch forward. The road conditions were dry but slightly bumpy. The car exhibits the same behavior on uneven surfaces, such as in an alley with a slightly uneven road. The ABS system engages unnecessarily, increasing the stopping distance. On several occasions, this issue has nearly caused a collision with the vehicle in front due to the car’s inability to slow down properly and its tendency to lurch forward into intersections.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614582September 14, 2024
SERVICE BRAKES
abs fails when going over bumps at speeds of 15mph or under and I've had it repaired 2x in the 3 months I've owned it
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11614551September 14, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
The ABS braking problem has not been mentioned to Hyundai or any other company or organization to date as it was just recently experienced. I recently put unscreened millings on the road end of my gravel driveway. When coming to a slow stop before entering the public road I now experience the brake vibration or chattering with deminished braking responce. Fortunately, I have not experienced this while driving on a public road in 35,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614527September 13, 2024
SUSPENSION
Suspension has made a thumping/creaking noise from both side of rear since new. Brought it to two dealers and they could not fix. The problem has been only getting worse over time. I worry the rear shocks are another component is going to fail and the ride quality / road holding ability has also been getting worse. I have entered details for when the problem first started (essentially when new) but it continues to this date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614516September 13, 2024
SERVICE BRAKES
Leaving parking lot. Approaching Exit to street to turn right. Going slow and applying the brakes. Hit a small crack or pothole in the pavement and the ABS kicks in. Brake shutters when abs occurs, but braking pressure is very light and car almost rolls into intersection. I think I had to quickly release brake and step on brake again to be able to stop the vehicle. It happened very quickly Vehicle is 1 year old. No lamps or codes. Happened again in similar situation. Trying to stop at lower speed. Hit a bump or loose gravel. Abs kicks in and braking pressure is drastically reduce even after getting past the crack or gravel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614507September 13, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
Was driving on the freeway today when I heard a crazy exploding sound. I thought it was a gunshot. Then I heard stuff falling off the roof of my car. Apparently my sunroof spontaneously exploded which was Terrifying!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614485September 13, 2024
SERVICE BRAKES
I steep on the brakes when I was coming to a gas pump when I did that the car started to shake. It's seams it's was the ABS I thought the car was not going to stop. I had to press the brakes all the way down for the car it stop. I thought for sure I was going to hit the car in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614447September 13, 2024
STRUCTURE:BODY
My husband was driving down the highway when he heard a loud boom! He then heard some wind. He pulled over to the side only to discover that the sunroof had exploded. Then while on his way to the dealership he could hear it crumbling more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614160September 12, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When braking on an uneven surface, the anti-lock braking system will sometimes kick in, causing the car to shake and not deliver the stopping power the driver expects. I've nearly rear ended multiple people and have glided out into intersections before. Typically happens when leaving parking lots, coming to 4 way stops, or pulling into driveways. I've also had the emergency braking system kick in on a few occasions while this happened. You lose all ability to maneuver the vehicle when this happens. I've had the dealership look at this multiple times only to tell me that it's my driving habits causing the ABS to initiate. A simple search online shows that lots of 2024 Palisade owners are reporting similar issues. I do not believe Hyundai understands how to fix this issue yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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