Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11665274June 6, 2025
SEAT BELTS
Second row seat belt continuously releases while driving when used with child booster seat. We have made multiple attempts for problem-solving and resolution, including always having an adult buckle the seat, and attempting to clean all areas to ensure there is no dirt or debris with no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665182June 5, 2025
SERVICE BRAKES
This has occured multiple times. In each event, I was driving over 30mph, and had to brake hard (pushing on the brake pedal to an effort to slow down rapidly). The car's brakes locked up ...the abs engaged and braking was good, but it did not release as i let my foot of the brake, causing my car to come to a near complete stop. The car behind me, nearly rear ended me. As noted above, the vehicle's brakes do not release, after a hard brake, when you pull pressue OFF of the brake pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665095June 5, 2025
SEAT BELTS
On several occasions, between 15-25, one seatbelt (2nd row behind driver) unlatches randomly. We know it’s not because of the user. It will latch (and we know it’s latched because it clicks and there’s no seatbelt warning), but while driving it will unlatch for no apparent reason. A child sits in this position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664717June 3, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The speedometer occasionally would not work. Typically all other dash features would and I could get speed through digital reading. Today, none of the dash reading work. My speedometer has the dial at 155. The digital reads 0, gas shows E, miles to empty remained at 260 for the over 10 mile drive, ramps as well as coolant didn’t register and were at 0 and C. This is a hazard as it is a safety requirement to follow the speed limit when driving. This placed myself and others in danger. You are welcome to inspect this. When I have called the dealer previously for this concern, I was told that this would need to be covered by myself. A simple internet search shows that this is a more common issue than it should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664170June 1, 2025
SERVICE BRAKES
The ABS system is faulty. When traveling at relatively low speeds (<20 mph) and over uneven surfaces (train tracks, pot holes, speed bumps, entering parking lots) the brake pedal will go all the way to the floor while the vehicle stutters. The ABS makes the vehicle shake even after the surface has returned to normal and the vehicle stopping distance dramatically increases from where it should be. This is repeatedly replicated and has nearly resulted in rear-end collisions. Having driven many, many vehicles with ABS systems this experience is NOT normal and needs to be investigated for a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664088May 31, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS locking up when slowing down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663976May 30, 2025
SEAT BELTS
The contact owns a 2021 Hyundai Palisade. The contact stated while driving 30 MPH, the contact became aware that the seat belt had independently unbuckled from the seat belt buckle. The contact stated that the failure had occurred twelve times. The vehicle was not taken to a dealer to be diagnosed; however, a dealer was contacted. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663768May 29, 2025
SEATS
Subject: Safety Concern – 2024 Hyundai Palisade Headrest Design Component Affected: Seats / Headrest Vehicle: 2024 Hyundai Palisade VIN: [XXX] Incident Date: [xxx] Mileage at Time of Incident: 15,000 Dealer: Braman Hyundai Miami, 2001 NE 2nd Ave, Miami, FL 33137 | (786) 623-4261 Dear NHTSA, I am writing to formally report a safety concern involving the headrest design in my 2024 Hyundai Palisade. On [xxx], my [XXX] son briefly removed and reinserted the middle-row headrest while unsupervised. The headrest locked into place in a reversed orientation and could not be removed or corrected without disassembly by the dealership. I was charged $680 for the repair. This incident raises the following concerns: •The headrest should not be capable of locking in an incorrect and potentially unsafe position. •There are no warnings, labels, or mechanical safeguards to prevent reverse installation. •The owner's manual provides no guidance on this possibility. •This design flaw is particularly troubling in a family-oriented vehicle. •Hyundai has not acknowledged fault or offered support despite the safety implications. I believe this represents a design defect with implications under FMVSS 202a and related passenger safety standards. I am therefore requesting the following: 1.Full reimbursement of the $680 repair cost, which I believe resulted from a manufacturer design oversight. 2.Written acknowledgment of whether Hyundai has previously received similar reports, and whether a Technical Service Bulletin (TSB) or other corrective measure is planned. 3.Confirmation that this report will be reviewed by Hyundai’s safety or compliance team. Attached is a copy of the dealer invoice (No. [XXX) documenting the repair. Thank you for your attention to this matter. I am available for further questions or to provide additional documentation if needed. Sincerely, [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663641May 29, 2025
BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS
When exiting a paking lot, the Vechile did not Warn/Detect or di not Stop, while there was a 2 feet rock in the front of the bumper, whcih is 2 feet by 2 feet. The big rock hit exactly between the 2 sesonrs and no waring or didnt stop the vechile from colliding which damged the whole front bumper. I had my 2 kids and wife in the vechile, the only concern, I have is my wife drives the vechile all time, if it did not detect/warn/stop before hitting a big rock, what is the garentee it will save us from any major accidents. I took to the delar ship, havent got an appoitment for 2 weeks just to look at the sensors and they say to call Hundai Coustomr service and after 2 weeks of taking to Hundai customer service they are asking me to deal with the delaer ship. and they are pointing to each other while I get no response. and all they say is there is No way to pull the sensor information prior to tha accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11663424May 28, 2025
SUSPENSION
REAR SHOCKS FULLY WORN OUT STRUTS AND SHOCKS ARE NO GOOD VERY DANGEROUS WHEN HITTING A LARGE BUMP IN THE ROAD CAN CAUSE STEERING OFF ROAD BECAUSE OF HARD HITTING NO SHOCK REAR END
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663472May 28, 2025
SERVICE BRAKES
•What component or system failed or malfunctioned, and is it available for inspection upon request? My brakes. When I’m driving slowly over any type on bump in the road, railroad track, pulling in a driveway, dirt roads, or gravel roads my brakes lock up the whole front of my car shakes and the vehicle almost jumps up and down and then it takes about 3-5 seconds for me to be able to slam on my brakes to come to a complete stop while still inching forward before I can fully stop. •How was your safety or the safety of others put at risk? I’ve almost ran into a mailbox, almost got rear ended and almost braked out onto a highway because the brakes locked up. My safety and the safety of other is major concern with the brake issue and not being able to stop, those few seconds make a difference. •Has the problem been reproduced or confirmed by a dealer or independent service center? I’ve had my car to the dealership 5 times. The second time one guy was able to duplicate the issue, so they fixed some part, but that didn’t solve my issue I had it back to them within a couple of days. The other times they have not been able to duplicate the issue. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This last time I brought it an engineer was supposed to come and look at it but when the tech explained what is going on he says it supposed to do that. It is not supposed to what it is doing because it’s a major safety issue for me and others since I can’t break. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? When the issue arises there are no warning lamps or messages that come up on the dashboard or anywhere. Also, no code is thrown when the dealership hooks it up to the machine. Another thing when I’m driving down the road sometimes you can feel the brakes wanting to lock up for no reason at all. Before I get to any bump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662877May 23, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
I have a 2025 Hyundai Palisade with ABS issue that has occurred at least 3 times since first occurrence at 1700 miles while on an incline turning right rode on rumble strip at about 15 to 20mph. The abs activated no abs light on dash, ride became extremely bumping and car will not stop at the light before the stop light. The was not able to steer left or right. This situation occurred two more times at decline and incline while turning at light. The car felt extremely unsafe when this event occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662827May 23, 2025
SEAT BELTS
Our seatbelts all throughout the vehicle keep randomly coming undone which is causing anxiety and stress to hurry and fix the problem while on the freeway, especially with the young children still in boosters that need assistance. Yes, it has put us at risk. No but I did google it and multiple complaints. No, their isn't.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662755May 23, 2025
SEATS, STRUCTURE:BODY
When the child safety lock is engaged and the vehicle is in a driving or no-driving state, all the doors start to make a clicking noise. I am not sure if the child lock is engaged at this point, which creates safety issues, especially when driving with kids.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662601May 22, 2025
SERVICE BRAKES
Issues where the breaks are ineffective. Usually at slower speeds going over brick road, uneven surface. Told hyundai about first incident when they did oil change on December 27th (at which time it had occurred twice) and they stated no issues with breaks. Has happened now more often (averaging one time a month or more). Took my vehicle in again on May 20th, 2025, they said they couldn't replicate the issue so I went back to the dealership on May 21st, 2025 and did a ride with a tech where we got the issue to trigger multiple times. Dealership had not provided an update until a few minutes ago. They stated they called their tech service line and that "they could not advise them on a repair" - service manager said that's the first time he's heard that and the car is with his manager and who will be trying to call their local area rep. Said if they cannot advise on a repair, it may not be an approved under warranty repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662410May 21, 2025
UNKNOWN OR OTHER
Went to open the sunroof the back opened a little but would not open all the way and now it won’t shut either. I’ve seen a few other owners say that this happened to them as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662408May 21, 2025
SUSPENSION
Both rear shock absorbers have failed. Right side failed at 5,200 miles and was replaced 5,418 miles. Left side failed at 18,164 and was replaced also at that time. Currently the vehicle has 21,200 miles and both right and left side shock absorbers have failed again. Dealer is aware and has not admitted the shocks are of poor quality, yet it is obvious. I am searching for an aftermarket brand but none is available at this time. I will have the dealer replace both soon again. My concern is when there are failures in suspense this can: Reduced braking efficiency, Tire wear, Loss of handling and control, and Increased wear on other suspension parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662376May 21, 2025
EXTERIOR LIGHTING
Please reference tracking numbers 11655582 and 11659441. This is an update to those reports. On May 13 I spoke with Deb from Hyundai National Consumer Affairs. Here is what she communicated to me. 1) The headlights are designed this way. 2) She believes it is a standard design used by other companies as well. 3) This closes out my complaint with Hyundai. I have entered [XXX] as the incident date because that is the date I purchased the car. This is a serious safety concern that I believe NHTSA should investigate because they continue to make cars with this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662368May 21, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The ABS system is over sensitive or not working properly. If I am applying minimal break pressure over any uneven surface such as a small crack in the road, bump, gravel or uneven surface the ABS will engage and cause the vehicle to lurch forward at least 5 feet. This has caused multiple near miss accidents. This is an accident waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661617May 17, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Car will not turn on with push to start button. Car will not start or turn on with BlueLink App Car will only start with the Key Fob
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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