Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11363686October 10, 2020
VISIBILITY/WIPER
WITHIN A MONTH OF USING MY VEHICLE IT GOT A SMALL CHIP/CRACK ON THE WINDSHIELD. I DONT RECALL HOW IT COULD HAVE HAPPENED. I FIND IT RIDICULOUS HOW WITHIN ONE MONTH I HAD TO GET MY GLASS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363718October 10, 2020
VISIBILITY/WIPER
A SMALL RICE SIZE PEBBLE HIT WINDSHIELD AND CRACKED WINDSHIELD. ANY NORMAL WINDSHIELD WOULD NOT HAVE CRACKED AT ALL. UPON ATTEMPT TO GET IT REPAIRED, THE CRACK SPREAD 2 FEET. THESE WINDSHIELDS ARE VERY POORLY DESIGNED AND HAVE A MAJOR INTEGRITY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363412October 8, 2020
VISIBILITY/WIPER
WINDSHIELD DEVELOPED A CRACK OUT OF NOWHERE. NEVER SAW IT GET HIT, BUT LARGE SPREADING CRACK WAS THERE ONE MORNING ... VERY WEAK GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362930October 5, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
INSIDE OF SIX MONTHS I HAVE HAD TWO WINDSHIELDS THAT HAVE HAD TO BE REPLACED. FROM THE SMALLEST CHIP THE ENTIRE WINDSHIELD SPIDERWEBS AND GOES ALL THE WAY ACROSS THE WINDSHIELD THIS IS NOT NORMAL AND I AM WONDERING WHAT ANYONE IS DOING REGARDING THIS PROBLEM. THE WINDSHIELDS ARE VERY THIN AND THIS APPEARS TO BE A SAFETY HAZARD. THE LITERALLY WATCHED WHILE DRIVING THE SMALL ROCK CHIP TURN INTO A COMPLETE SPIDERWEB ACROSS MY WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362695October 4, 2020
SEATS
SEATS SMELL ABSOLUTELY ATROCIOUS LIKE GARLIC BREATHE, SMELL IRRADIATES FROM THE SEATS NAPPA LEATHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362522October 3, 2020
STEERING, SUSPENSION
MY VEHICLE HAS WHAT APPEARS TO BE A MAJOR ALIGNMENT ISSUE. WHEN DRIVING ON ALMOST ANY STRAIGHT STRETCH OF ROAD THE VEHICLE PULLS/VEERS TO THE RIGHT. DEALER SAYS THIS IS AS DESIGNED FROM HYUNDAI AND THAT THEY HAVE CHECKED "EVERYTHING". I AM BAFFLED THAT ANY CAR CAN BE "DESIGNED" TO NOT DRIVE STRAIGHT. THEY CLAIM ALL HYUNDAI VEHICLES ARE "DESIGNED" TO PULL TO THE RIGHT. ONE THE TEST DRIVE WITH THE SERVICE MANAGER, DRIVING 50 - 60 MPH, MY VEHICLE DRIFTED 1 AND A HALF LANES TO THE RIGHT ON ITS OWN. UNDER ACCELERATION IT VEERED 3 LANES TO THE RIGHT. THIS WAS IN A MATTER OF 6 OR 7 SECONDS. THIS HAPPENS ON ALMOST ALL ROADS AND INTERSTATES, NOT JUST SOME. THE DEALER SAYS THERE IS NOTHING TO REPAIR AND THIS IS "NORMAL" AND TO TAKE IT UP WITH THE MANUFACTURER. I CAN PROVIDE VIDEO OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362410October 2, 2020
VISIBILITY/WIPER
WINDSHIELD DEVELOPED A HAIRLINE CRACK RUNNING HORIZONTALLY OVER MOST OF THE WIDTH, THEN TURNING UPWARD FOR ABOUT A FOOT ON PASSENGER SIDE. NO STONE CHIPS OR IMPACT MARKS, JUST A SPONTANEOUS CRACK THAT I NOTICED IN BRIGHT SUN. IT IS SPREADING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362027September 30, 2020
VISIBILITY/WIPER
WINDSHIELD JUST CRACKED 8 INCHES AND I WAS JUST SITTING AT A RED LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362098September 30, 2020
UNKNOWN OR OTHER
MY WIFE STATED WHEN SHE GOT OUT OF WORK AND START DRIVING SHE NOTICE THE FRONT WINDSHIELD HAS A CRACK NEXT TO THE REAR MIRROR. THE VEHICLE WAS STATIONARY ALL THAT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361881September 29, 2020
UNKNOWN OR OTHER
A ROCK PUT A CRACK ACROSS OUR WINDSHIELD IN A NEW VEHICLE WHILE DRIVING IN 65 MPH HIGHWAY ZONE. THE CRACK STARTS ON THE DRIVER SIDE AND STRETCHES TO THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360889September 24, 2020
VISIBILITY/WIPER
PALISADE SAT IN GARAGE FOR 6 DAYS..DROVE OUT TODAY WINDSHIELD CRACKED. DEALER FOUND SUPERFICIAL CHIP THE SIZE OF A PIN HEAD. POOR QUALITY WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360613September 23, 2020
SERVICE BRAKES, VISIBILITY/WIPER, UNKNOWN OR OTHER
X2 THE AUTOMATED EMERGENCY BRAKING HAS ACTIVATED FOR NO REASON. 1ST TIME DURING A RAIN EVENT THE AUDIBLE ALARM, HEAD-UP DISPLAY AND AUTOMATED EMERGENCY BRAKING ENGAGED. DURING THIS EVENT THE WINDSHIELD WIPERS WOULD NOT TURN ON, THEY WERE ON AUTOMATIC, I SWITCHED TO MANUAL THEY STILL WOULD NOT WORK. SHORTLY AFTER IT STOPPED RACING THEY BEGAN TO WORK AGAIN. THE SECOND TIME THE EMERGENCY AUTOMATED BRAKING ENGAGED I WAS ON I-70 NEAR SPFLD. OHIO. TRAFFIC WAS MOVING FAST 65-70 MPH, I WAS IN LEFT LANE, HAD A NEARER WALL TO MY LEFT, SEMI TO RIGHT, PASSENGER CAR TO THE FRONT AND SEMI TO MY REAR, THE WEATHER WAS SUNNY OVERALL BEAUTIFUL DAY. WHEN IT ENGAGED ONCE AGAIN ABRUPTLY BRAKED (SAME ALARMS ENGAGED). THIS TIME WITH THE SEMI TO MY REAR IT SCARED ME SO BAD I FELT AS IF I WAS GOING TO GET RAN OVER BY THE SEMI. IN BOTH CASES THE BREAKING WAS ABRUPT AND QUITE AGGRESSIVE, BOTH EVENTS LASTED VERY BRIEFLY 1-3 SECONDS ON THE HIGHWAY INCIDENT I DID FEEL THE BACK IN WIGGLE IT DID NOT BREAK LOSE YOU COULD JUST FILL IT KIND OF HARD SWAY LEFT TO RIGHT OR RIGHT TO LEFT CANNOT REMEMBER THAT EXACTLY. IT CURRENTLY IS IN THE SHOP FOR THE REASONS REPORTED ABOVE AND SERVICING. THE DEALERSHIP IS AWARE OF THE INCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360790September 23, 2020
ENGINE, POWER TRAIN, SUSPENSION
VIBRATION AT SPEEDS OF 64/65MPH AND UP. NOT SURE IF DRIVESHAFT OR TRANSMISSION. HYUNDAI HAS ISSUED A TSB BUT WILL NOT HONOR IT. I HAVE ASKED 2X FOR DEALER SERVICE DEPT. TO EVALUATE THIS PROBLEM. THEY SAID THEY DO NOT HAVE TO HONOR THIS TSB. I HAVE SEEN ON FORUMS OTHERS ARE HAVING SAME PROBLEM WITH CARS MADE IN DECEMBER 2019. IT IS PAINFUL TO DRIVE ON THE HIGHWAY AND I DO NOT KNOW IF IT IS THE DRIVESHAFT, WILL IT BREAK? WILL THE TRANSMISSION FAIL? THIS IS A BRAND NEW CAR PURCHASED NEW AND IT IS UNSAFE TO DRIVE ON THE HIGHWAY AND I CANNOT GET HYUNDAI TO LOOK AT THE PROBLEM AND THEY HAVE SENT EMAILS SAYING TOUGH LUCK. THIS IS ANYTIME YOU ARE DRIVING ON INTERSTATES OR HIGHWAYS WITH SPEED LIMITS OF 70MPH..AT AROUND 64/65 CAR STEERING WHEEL, SEAT, FLOOR VIBRATES UNLESS YOU GO BELOW 63MPH. HAPPENS EVERY TIME. FIRST TIME WAS DRIVING HOME FROM DEALER ON HIGHWAY--BEEN REACHING OUT TO HYUNDAI USA SINCE JULY BEEN TO DEALER IN JULY, AUGUST...BUT ALWAYS TOLD APPOINTMENT WILL BE TWO WEEKS TO 6 WEEKS AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360682September 23, 2020
VISIBILITY/WIPER
TOOK A ROAD TRIP ACROSS THE COUNTRY TO GLACIER NATIONAL PARK IN MY 2021 PALISADE THAT I PURCHASED BRAND NEW JUST A FEW WEEKS AGO. DECIDED TO SAVE A LITTLE MONEY ON FLYING BY DRIVING INSTEAD, BUT NOW I'M REGRETTING THAT DECISION. A SMALL ROCK FLEW OFF A TRUCK THAT WAS PASSING ME ON THE LEFT ON I-90 AND HIT MY WINDSHIELD. ABSOLUTELY NOT MY FAULT AND NOTHING I COULD HAVE DONE TO PREVENT IT. THERE WAS A SPIDER CRACK. BY THE TIME I STOPPED AT THE NEXT EXIT TO GET GAS AND EXAMINE THE DAMAGE FURTHER, IT HAD ALREADY GROWN TO A RUNNER CRACK. IT WAS SATURDAY IN THE MIDDLE OF NOWHERE SO SAFELITE WAS NOT AN OPTION. I CONTINUED ON TO MY DESTINATION IN KALISPELL AND BY THE TIME I GOT THERE IT HAD GROWN TO THE POINT THAT "PATCHING" WOULD NOT BE POSSIBLE. NOW ONLY A WINDSHIELD REPLACEMENT WOULD SUFFICE. I CALLED AROUND ON MONDAY AND GOT THE CHEAPEST QUOTE FROM SAFELITE. AFTER TAX IT WAS GOING TO BE APPROXIMATELY $713 FOR THIRD PARTY GLASS. THE OEM WINDSHIELD, WHICH THEY RECOMMENDED, WAS $1400. I OBVIOUSLY OPTED FOR THE THIRD PARTY OPTION. I ASKED ABOUT THE CAMERA CALIBRATION FEE. THEY SAID THEY COULD DO IT FOR $300. I CALLED A DEALER WHO SAID THEY COULD DO IT FOR $250. SO I'M GOING TO HAVE THE WINDSHIELD REPLACED BY SAFELITE AND HAVE THE CAMERA CALIBRATION DONE BY A LOCAL DEALER. ALL TOLD IT'S GOING TO BE ABOUT $963. I'VE ALWAYS LOVED ROAD TRIPS BUT SEEING HOW RIDICULOUS FRAGILE THE PALISADE WINDSHIELD IS MAKES ME MORE APT TO KEEP IT GARAGED AND JUST FLY NEXT TIME. REALLY DISAPPOINTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355612September 17, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED IN MULTIPLE PLACES AFTER A SMALL PEBBLE HITS WHEN THE VEHICLE WAS IN MOTION IN THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355616September 17, 2020
VISIBILITY/WIPER
SUV HAS LESS THAN 4K MILES DRIVING DOWN A 35 MPH ROAD FRONT WINDSHIELD CRACKED. ITS BEEN ABOUT A MONTH AND A HALF AND STILL NO ANSWER ON WHEN I WILL GET THE SUV BACK. CALLED CORPORATE THEY SAID IT WAS MY FAULT I DID NOT TAKE IT TO THE DEALER. I DID CALL THE DEALER WHEN IT HAPPENED AND THEY SAID THEY DO NOT REPLACE WINDSHIELDS. SO WHY WOULD I TAKE IT TO THE DEALER IF DO NOT REPLACE IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355426September 16, 2020
VISIBILITY/WIPER
WINDSHIELD IN OUR BRAND NEW PALISADE HIT BY A SMALL ROCK ON THE FREEWAY WHICH IMMEDIATELY LED TO A 12" CRACK. THAT CRACK HAS NOW SPREAD TO ENCOMPASS 1/2 OF THE WINDSHIELD. I WAS TOLD THAT THESE WINDSHIELDS ARE THE SAME MATERIAL AS THE KIA TELLURIDE BUT DIFFERENT PART NUMBER. KIA IS COVERING THEIR TELLURIDE CUSTOMERS WINDSHIELD REPLACEMENT WHILE THEY INVESTIGATE. VERY CONCERNED ABOUT THE INTEGRITY AND SAFETY OF THIS WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355161September 15, 2020
VISIBILITY/WIPER
MY WINDSHIELD CRACKED TWO WEEKS AGO ON 9/6/2020, WHILE I WAS CHANGING THE WINDSHIELD WIPER BLADES ON THE LOWER PASSENGER SIDE. THE CRACK STRETCHED FROM THE PASSENGER SIDE TO JUST PAST THE CENTER OF THE WINDSHIELD. I HAD IT REPLACED FOUR DAYS AGO ON 9/11/2020, AND IT IS CRACKED AGAIN STARTING IN THE SAME AREA WITH NO KNOWN CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355032September 14, 2020
VISIBILITY/WIPER
I HAVE HAVE OWNED THE PALISADE FOR APPROXIMATELY 3 MONTHS AND HAVE ALREADY HAD 2 EPISODES WHERE THE WINDSHIELD CRACKED WHEN STRUCK BY A VERY SMALL PEBBLE. I HAVE DRIVEN MANY CARS OVER A 35 YEAR PERIOD AND HAVE NEVER SEEN ISSUES LIKE THESE. THE GLASS APPEARS VERY THIN. THIS IS NOT SAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354795September 13, 2020
UNKNOWN OR OTHER
WIND NOISE / WHISTLING WHEN REACHING SPEEDS OVER 45MPH, WHICH IS VERY DISTRACTING WHILE DRIVING THE VEHICLE - BOTH DRIVERS AND PASSENGERS FRONT DOORS. VEHICLE ALSO HAS A GARLIC SMELL AFTER LEAVING THE VEHICLE UNATTENDED FOR ABOUT AN HOUR, SMELL MAYBE SOME TYPE OF CHEMICAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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