Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11428126August 6, 2021
VISIBILITY/WIPER
At 12,800 miles, while parked, a 18'' to 24'' windshield crack spontaneously appeared originating from the lower, passenger side edge, sloping up towards driver side. Nothing came into contact with the glass, and no chipped starting point is visible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427690August 4, 2021
STEERING
Steering wheel makes whirring sound when turned. Service department aknowledged the problem and replaced the worm gear in the steering shaft. Issue went away. Now about 5000 miles since repair the same issue is back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427308July 31, 2021
STRUCTURE:BODY:DOOR
I cut my leg, badly, getting out of the car. There is a very sharp edge on the bottom corner of the door. My leg brushed against the door and I got a 2-inch long, deep gash. A review of Hyundai Palisade owner websites show other people have experienced the same issue.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11426956July 29, 2021
UNKNOWN OR OTHER
No problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426954July 29, 2021
VISIBILITY:WINDSHIELD
Driving down a 2 lane road, a small pebble struck the top of the windshield. About 5 minutes later a crack extended from the top of the windshield to the middle, directly in the drivers view. There are many, many complaints of these windshields shattering from very minor impacts and some for no reason at all. The fact that the windshield can break like this (not even chip) makes me concerned that an impact from a larger item (stone, retread from semi, etc) will go right thru the windshield, endangering the lives of passengers and by-standers (due to potential loss of control).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426856July 28, 2021
UNKNOWN OR OTHER
Windshield glass cracked in two different locations. One caused by a small pebble and the second looks to have cracked on its own. Vehicle only 6 months owned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426605July 27, 2021
VISIBILITY/WIPER
Windshield gets rock chips very easily. It's an ongoing problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426433July 26, 2021
VISIBILITY/WIPER
On interstate highway in South Dakota in September 2020, a small pebble came off the road surface creating a small chip on front windshield. Within one hour the windshield had a crack horizontally covering the entire windshield. This caused a complete one day delay on our vacation trip as the windshield had to be replaced at a local Safelite location. Certainly the delay was an inconvenience but more important we are concerned about our safety. This occurred when vehicle was less than 2 months old. Now it is July, 2021 and on another interstate a small pebble came off the road and caused a small chip in the lower left windshield. Next day the small crack started to run requiring a compete windshield repair AGAIN. If a small pebble can do this immediate damage, I fear the entire windshield could shatter causing a major accident or at worst a fatality. Safelite and Travelers Insurance have all documentation regarding the two incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426333July 25, 2021
AIR BAGS
The vehicle's air bag warning light on dash was noted to be intermittently illuminated when car being driven, and only when passenger is in front passenger seat. Car taken to dealer, air bag sensor in front seat to be replaced. Problem has persisted despite being repaired three times by the dealership. Error codes remain the same or similar when checked by dealership. Repair records can be furnished on request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426250July 24, 2021
VISIBILITY/WIPER
A small rock hit the windshield and a huge crack ran all the way across at 7,000 miles. Before I even Had time to replace the windshield another crack in a totally different location developed. Extremely unsafe!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424924July 15, 2021
VISIBILITY/WIPER
Small rock hit left side of windshield by car frame on a Sunday. Left a small, superficial knick (didn't look to be through windshield). Drove car Monday & Tuesday with no noticeable windshield damage. Went to drive car Wednesday and there was a six inch crack across windshield originating from Sunday's knick. Over the course of an hour, crack grew to longer than two feet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424718July 14, 2021
UNKNOWN OR OTHER
windnoise/whistle noise in driver door on 2021 Palisade SEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424025July 9, 2021
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, ELECTRICAL SYSTEM:ADAS
Windshield cracks with the slightest impact. After 2 replacement windshields and camera calibration performed four times, the vehicle still strays into oncoming traffic lane and over the fog line with lane keep assist and lane following assist activated. camera has been calibrated three times at Safelite and one time at Hyundai dealer. The LKA & LFA systems were PRECISE IN THEIR OPERATION WHEN I PURCHASED THE VEHICLE. Now the vehicle self steers into oncoming traffic with no warning until the vehicle is over the center line. Scary as hell. Apparently Hyundai has defective and weak windshields across the board according to many internet sources. Also, apparently the recalibration procedure is not working, causing a major safety issue in these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422789June 29, 2021
VISIBILITY/WIPER
I purchased a new Hyundai Palisade (Limited Version) on April 1, 2021. On or about May 12, 2021, while driving down the road, a small pebble struck the bottom of my windshield directly in front of the driver position, leaving a very small chip in my windshield about the size of a bb. The small chip was so small and insignificant looking no further action was taken at the time. On the morning of May 30, 2021, I got in my Palisade, that was parked in my enclosed garage, and noticed a cracked windshield of approximately 24 inches, that appeared to originate at the location of the "BB size" chip. A cold front had came in on the night of May 29, 2021/early morning of May 30th, reducing the outside temperature much below normal. On June 1, 2021, I took my Palisade to the Hallmark Hyundai, 1198 West Main Street, Hendersonville, Tennessee, to obtain an estimate for repair and determine if this damage was covered under warranty (remember this is a new Palisade, only six weeks old and less than 2,000 miles at the time of the "pebble strike"). I explained to the service manager that I believed the cracked windshield was a possible factory defect and if asked if anyone else had recently had a cracked Palisade windshield. He said they had one other Palisade with a cracked windshield a couple of weeks earlier. The service manager told me the cracked windshield was not covered under my new car warranty and that "at this time" there were no warranty enhancements/recalls on the windshield for my Palisade. The service manager then provided me a service estimate to have my cracked windshield replaced: Part# 86111-S8110 - Glass Windshield: $1,561.89 Part# 86130=S8000 - Garnish Assy.- $188.00 Part# 86140-S8000 - Garnish Assy.- $187.31 Glass Moldings and Labor and Recalibration - $375.00 Fee Windshield Removal/Replacement - $275.00 Tax-$239.33 Grand Total - $2,846.76 In conclusion, I believe there is a lot of smoke that indicates Hyundai has a big fire with its defective windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422469June 27, 2021
UNKNOWN OR OTHER
When i was driving suddenly the Sunroof glass bursted and shattered in to pieces. There was nothing fell on to it as i was driving in the middle lane of freeway. I just heard a huge noise like shotgun fired and found out that the glass is shattered. I called dealer to review and find out what can be done. I have been asked to show up to dealerships next week. I have read lot of blogs and forums and found this is a common issue with Hyundai and they are not yet able to fix it. Many owners of Palisades reported this issue as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422376June 25, 2021
VISIBILITY/WIPER
The auto glass must all be restored. It’s essential that the windows/ windshield be in good condition at all times. Driving with a chipped or cracked windshield may put me and my passengers at risk for injury in the event of a rollover or collision. I do not feel safe with this windshield as the crack spread halfway within 24hours.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422071June 23, 2021
VISIBILITY/WIPER
My 2021 Palisade Windshield has cracked after nothing struck the windshield like so many others who own the 2020 and 2021 Palisade and Kia Telluride (Hyundai's company). This is a know quality issue with weak and easily cracked windshields which many owners have filed complaints to this NHTSA site and in online forums. The windshield is among the most important safety functions on a car. The auto glass must all be restored and it’s essential to retain the window and in good condition at all times. Driving with a chipped or cracked windshield may put me and my passengers at risk for injury in the event of a rollover or collision. Hyundai needs to issue a recall for the safety of their customers. I respectfully ask that you investigate the windshields on the 2020 and 2021 Huyundi Pallisaide's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422059June 23, 2021
VISIBILITY/WIPER
On a clean road with no vehicles in either direction, I heard something like a bug hit the windshield and saw a crack appear. Two days later, on another clean road, I heard something like a pebble hit the windshield and a much larger crack appeared, that looked like a spider web. There were no large vehicles on the road (e.g. gravel truck, dump truck, semi-truck) that would be likely suspects to throw a piece of gravel that would crack a windshield. Since this is a new vehicle with low miles, and two incidents on the same trip, I contacted Hyundai North America to see if there were any known issues with the Palisade windshields. The representative stated that it could be replaced under warranty as a manufacturing defect but that I had to take it to a dealership in order for them to verify prior to replacement or repair. At the dealership, the service representative stated that he would have someone look at it and call me back later in the day. He asked if I contacted anyone else yet and I told him that I contacted Hyundai North America. He stated that he would have to get his manager involved, which seemed odd. I performed an Internet search and found multiple instances of other Hyundai Palisade owners who experienced similar issues with their vehicles. This is only the second year of production of these vehicles which could indicate a design defect. There is also a pending class action lawsuit regarding cracked windshields on Hyundai Palisades which also raises a red flag that these windshields should be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421899June 22, 2021
ENGINE
About 1 1/2 hours into a 7 hr trip driving on vacation the car started running rough. Upon slowing the engine shut off several times. The car started knocking and the check engine light came on about 30 min from our destination. We took it to the closest Hyundai dealer who informed us the engine needed to be replaced because it had no oil in it. We NEVER had a low oil light or check oil light come on. I had checked the oil life before we left on our trip and knew I had a cushion of several hundred miles before it was due for an oil change. This could have caused all of us in the car since the car shut off and all power was gone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421812June 22, 2021
VISIBILITY:WINDSHIELD
I had only had my 2021 Palisade for 6 days, less than 400 miles, when a rock hit my windshield, the first rock to hit it. A few hours later the windshield was cracked over halfway. This is obviously a huge issue with many others, and this should be a recall! I paid too much money for the first rock to crack my windshield!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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