Hyundai Kona Complaints

964 consumer complaints on file.

#11418874May 28, 2021
ELECTRICAL SYSTEM
The contact owns a 2019 Hyundai KONA. The contact stated that the vehicle had been subjected to several recalls due to the charging capacity. Recently, the contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer confirmed that the part was not yet available. The manufacturer was notified of the failure and offered to buy back the vehicle however, the contact declined. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418887May 28, 2021
ELECTRICAL SYSTEM
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that there was no estimated arrival time for parts availability. The contact was unable to see the mileage without charging the vehicle. The vin was unavailable. A failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418578May 26, 2021
POWER TRAIN
The car has been recalled because incidents worldwide of the high voltage battery catching fire and/or exploding. Supposedly Hyundai is going to replace the batteries in affected cars, but to date has NOT done so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418460May 25, 2021
ELECTRICAL SYSTEM
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 20V127000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418500May 25, 2021
ELECTRICAL SYSTEM
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was confirmed that the part was not yet available. The contact stated that the dealer reduced the ability to charge the vehicle above 80%, reducing the amount of driving the contact could do. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced an issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418256May 24, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
4/7/21 while in Las Vegas parked at the Venetian Hotel, my 2019 Hyundai Kona EV battery failed causing the vehicle to be inoperative. I am still waiting for Hyundai to replace the recalled EV battery
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418022May 21, 2021
ENGINE
While slowing down car would make a whining sound and eventually started grinding. Car also stalled and died while coming to a stop. After that unable to drive or move the car in neutral.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417745May 19, 2021
ELECTRICAL SYSTEM
The March 1, 2021 recall has not been resolved. The vehicle was purchased for its mile capacity however, due to this recall, I'm unable to use the vehicle for my travel/work as intended when I purchased the vehicle. As a result of the reduced miles, I must charge my vehicle between trips to ensure I have sufficient miles to make it home. This takes time out of my schedule and I must pay for the charging (I charge my car at my residence and have solar panels - thus no charging expense). This does Not take into consideration that at times, I cannot use my air conditioning or heating in my car to ensure I have sufficient miles to make it home or to the next charging station. I paid a lot of money for a fully functional car, for which I am NOT receiving. If I have reached the incorrect department, please forward this complaint to the appropriate department.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417598May 18, 2021
ENGINE
Dears, I have been contacting both the dealership and the manufacturer to assist with the recall, no help whatsoever. I had this issue before the recall and the car still has a similar issue, I cannot drive it and in the same time I don't have another car. and I cannot risk my life or my daughter's being in the car. both parties have been the worst to handle this issue as I was informed the remedy will not be out until end of June. this is a cost damage on me. please advise as I would really appreciate your help. Best, Haya
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416444May 13, 2021
ENGINE
CAR HAS BEEN TAKEN IN NUMEROUS TIMES FOR EMMISIIONS RELATED ISSUES TO VENT PIPE AND CHARCOAL CANISTER. STILL GETTING SAME CHECK ENGINE CODES. FRUSTRATING SINCE INSPECTION IS DUE. I CONTACTED HYUNDAI CORPORATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416149May 11, 2021
ENGINE
TL* THE CONTACT OWNS A 2020 HYUNDAI KONA. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF ENGINE OIL. THE CONTACT MENTIONED THAT OCCASIONALLY THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL, WITH AN ABNORMAL GRINDING SOUND COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LINWOOD MOTORS PADUCAH (3345 PARK AVE, PADUCAH, KY 42001) WHERE THE MECHANIC PERFORMED AN ENGINE CLEANING HOWEVER, THE FAILURE PERSISTED. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 21V301000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 9,500. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415523May 7, 2021
ELECTRICAL SYSTEM
HYUNDAI HAS A RECALL ON MY VEHICLE DUE TO BATTERY SAFETY ISSUES. THEY HAVE REDUCED MY BATTERY STORAGE TO 80% CAPACITY AND THIS LIMITS MY ABILITY TO TRAVEL UNLESS I STOP FOR EXTENDED PERIODS TO RECHARGE MY BATTERY. THE ONLY COMPENSATION THEY HAVE PROVIDED WAS A $200 VISA CARD, WHICH IS INCREDIBLY INADEQUATE, FOR THE TIME AND MONEY THIS IS COSTING ME. I'VE BEEN WITHOUT FULL BATTERY CAPACITY FOR OVER A MONTH NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415579May 7, 2021
ENGINE
IN THE LAST 3 WEEKS THE ENGINE STARTED MAKING A RAPPING NOISE, FROM THE TIME I START IT AND DRIVE TILL ITS PARKED AND SHUT OFF. THE RAPPING IS GETTING PROGRESSIVELY LOUDER. I HAD THE OIL CHANGED AT THE DEALERSHIP IN JANUARY AND IS NOT DUE FOR ANOTHER YET. I BOUGHT THE KONA IN AUGUST OF 2020 AND IT HAS LESS THAN 3800 MILES ON IT. I AM DRIVING TO CHARLOTTESVILLE VIRGINIA WITH THREE FAMILY MEMBERS SO I WILL BE TAKING IT TO THE DEALERSHIP FOR SERVICE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415480May 6, 2021
ENGINE
VEHICLE HESITATES TO ACCELERATE EASILY AND GAS PEDDLE MUST BE SHARPLY APPLIED TO MOVE FORWARD. SYMPTOMS OCCUR DAILY WHEN DRIVING ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414925May 3, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V127000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT THEN RECEIVED AN EMAIL FROM HYUNDAI THAT STATED THAT A SOFTWARE UPDATE WOULD BE SENT TO THE VEHICLE THROUGH THE INFOTAINMENT SYSTEM WHERE THE VEHICLE WOULD NOW ONLY CHARGE UP TO 80%. THE CONTACT WAS INSTRUCTED THROUGH THE EMAIL TO TAKE THE VEHICLE TO A LOCAL DEALER TO VERIFY THE UPDATE. THE VEHICLE WAS NOT YET TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415035May 3, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
MY VEHICLE UNNECESSARILY ACTIVATED AUTOMATIC EMERGENCY BRAKING, LOCKING THE WHEELS AND CAUSING THE TRUCK BEHIND ME TO SWERVE ONTO THE SHOULDER TO AVOID CRASHING INTO MY VEHICLE. THIS IS THE SECOND TIME THIS HAS OCCURRED WITH THIS CAR. I WAS DRIVING IN THE SLOW LANE OF A LIMITED ACCESS FREEWAY. THE LANE WAS CONGESTED AND I ESTIMATE THE SPEED AT ABOUT 40 MPH. THE CARS AHEAD SLOWED AND BEGAN TO STOP. I TOOK MY FOOT OFF THE ACCELERATOR AND MOVED TO THE BRAKE. AT THIS TIME I WAS THREE OR FOUR CAR LENGTHS BEHIND THE CAR AHEAD, AND COULD HAVE STOPPED EASILY WITH FIRM BUT NORMAL BRAKING. AS SOON AS MY FOOT TOUCHED THE BRAKE PEDAL, MY VEHICLE LOCKED ITS BRAKES AND SCREECHED TO AN ABRUPT STOP. OBJECTS ON THE PASSENGER SEAT WERE THROWN TO THE FLOOR. A TRUCK BEHIND ME HAD TO SWERVE TO THE RIGHT OF MY VEHICLE TO AVOID CRASHING INTO IT. THE DRIVER FOLLOWED ME HONKING FOR HALF A MILE UNTIL MY EXIT. THIS HAPPENED ONCE BEFORE, IN FEBRUARY 2020. FOLLOWING THAT INCIDENT, I TOOK THE CAR TO HYUNDAI DEALER SERVICE, WHO ADVISED THAT "THE CAR IS OPERATING CORRECTLY." SEE ATTACHED SERVICE REPORT. NOTE THAT NO VEHICLES CHANGED LANES IN FRONT OF MINE DURING EITHER INCIDENT, BUT NOTWITHSTANDING, THE DEALER SERVICE SUGGESTED THAT AS A CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414159April 27, 2021
UNKNOWN OR OTHER
HEADLIGHTS ARE DEFECTIVE! THEY GET FULL ON CONDENSATION OBSTRUCTING THE LIGHTS AND ROAD AHEAD. THEY GO OFF AN ON WHILE YOU'RE DRIVING. HYUNDAI IS AWARE OF THE PROBLEM AND SEND A BULLETIN TO ALL THEIR DEALERS NOT TO REPLACE THEM. THIS IS COMPROMISING OUR VIEW AT NIGHT SINCE THE LIGHTS GO OFF UNEXPECTEDLY. WE ALMOST HAD AN ACCIDENT! HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413166April 21, 2021
ENGINE
BOUGHT THE CAR IN AUGUST 2020. IN FEBRUARY 2021 THE CAR BEGAN TO STALL FREQUENTLY AND IT WAS RUNNING VERY LOUD. I DISCOVERED THAT THERE WAS ALMOST NO OIL IN THE CAR WITH LESS THAN 5,000 MILES ON IT. BROUGHT THE CAR TO THE DEALERSHIP AND THEY DETERMINED THE ENGINE WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. I HAVE BEEN WITHOUT MY CAR (BUT STILL PAYING FOR IT MONTHLY) SINCE MID-FEBRUARY. IT IS NOW LATE APRIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413081April 20, 2021
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2021 HYUNDAI KONA. THE CONTACT STATED WHILE DRIVING IN INCLEMENT WEATHER, RAIN WATER WAS ENTERING THE HEADLAMPS WHICH DIMINISHED THE ILLUMINATION FROM THE HEADLAMPS. THE VEHICLE WAS TAKEN TO RED HOAGLAND HYUNDAI (6375 CYPRESS GARDENS BLVD, WINTER HAVEN, FL 33884, (863) 326-6999) AND IT WAS RECOMMENDED TO LET THE HEADLAMPS DRY OUT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,052.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408597April 18, 2021
VEHICLE SPEED CONTROL
I WAS ENTERING MY NEIGHBORHOOD AND SLOWED DOWN AS WE NEARED OUR HOUSE WITH MY FOOT ON THE BRAKES SO THAT I CAN OPEN MY GARAGE DOOR, AS I RELEASED THE BRAKES, THE CAR STARTED ACCELERATING BY ITSELF REALLY FAST AND I HAD TO SLAM ON MY BRAKES TO STOP THE CAR FROM SPEEDING UP ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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