Hyundai Kona Complaints

964 consumer complaints on file.

#11426832July 28, 2021
ENGINE
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426761July 28, 2021
ENGINE
Recall 20321V301000HYUNDAI IS INITIATING A NEW RECALL CAMPAIGN 203, A SAFETY RECALL TO ADDRESS A CONDITION INVOLVING ENGINE FAILURES RESULTING IN A VEHICLE STALL & OR FIRE IN CERTAIN MODEL YEAR 2019-2020 HYUNDAI ELANTRA, 2019-2021 HYUNDAI KONA, AND 2019-2021 HYUNDAI VELOSTER VEHICLES EQUIPPED WITH 2.0- LITER "NU" MPI ENGINES AND PRODUCED FOR SALE IN THE U.S. AND CANADA. HYUNDAI IS INITIATING THIS ACTION TO ENSURE THE SAFETY OF ITS VEHICLES. This vehicle I purchased brand new from Located in: Universal Hyndai Orlando Address: 12801 South, S Orange Blossom Trl, Orlando, FL 32837 on 1/1/2020. It has 9000 miles on it. This recall is scarey. Since receiving the notice on 4/23/21 there is no remedy on the recall?? So if something happens I will be sure to file a lawsuit to all those directly and indirectly involved. What is the remedy? You cannot issue a recall of this magnitude and do nothing for 3 months since sending out notices. I called Universal Hyndai and they said they cannot do anything without the remedy notification. They also told me they won't cover a loaner vehicle while in repair. I need to speak to someone that knows what is going on and who can handle the rectification of this issue properly. If not give me a replacement vehicle of the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426640July 27, 2021
ENGINE
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle would jerk. The dealer was made aware of the recall and failure but informed the contact that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 82,285. Parts distribution disconnect.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11426527July 26, 2021
ENGINE
Hello, I was instructed to reach out regarding a recall in my vehicle that is not being taken care of. I lease a 2020 Hyundai Kona. About 5 months ago my vehicle started making an odd noise from the engine. It then started stalling, completely turning off while I was driving Hello, I was instructed to reach out regarding a recall in my vehicle that is not being taken care of. I lease a 2020 Hyundai Kona. About 5 months ago my vehicle started making an odd noise from the engine. It then started stalling, completely turning off while I was in the middle of the road, driving it. I reached out to my Hyundai dealership who had me bring it in 3 times to check the oil. They told me that there was nothing they could do. I have since received a letter stating there is a recall on my vehicle but there is no remedy in place and they do not have courtesy cars. So I am stuck making payments on a leased vehicle that is completely unsafe to drive. I am unsure where to go from here. I look forward to your response. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426290July 24, 2021
ELECTRICAL SYSTEM
My vehicle is equipped with battery cells manufactured in the LG Energy Solutions China (Nanjing) plant in which the Anode (Negative) tab can be folded. Thus, this could result in my car catching on fire. I have had my car serviced for updates since March 2020. (Recall 196) As of today, the problem has not been fixed. My dealer tells me they are waiting for the Hyundai headquarters to remedy the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425942July 22, 2021
TIRES:SIDEWALL
Tire installed as new OEM on Hyundai Kona with 650 miles. Driving at 40 mph and sidewall of tire blew out. Tire did not strike any object or curb. 215/55R17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425829July 21, 2021
ENGINE
The contact owns a 2019 Hyundai Kona. The contact stated that while driving at various speeds, the vehicle would not properly accelerate. On several occasions the vehicle loss motive power, stalled, and would not immediately restart. The cause of the failure was not determined. The dealer was not able to duplicate the failure. In addition, while driving approximately 60 mph the cruise control could not be manually deactivated by the cruise control switch. The vehicle was stopped and shut-off. After restarting the vehicle, the cruise control was deactivated. The vehicle was taken to the local dealer who reprogrammed the adaptive control values and the failure was remedied. The manufacturer was not notified of the failure. Additionally, the tire monitoring system erroneously indicated that the air pressure was low. The cause of the failure was not yet determined. The failure mileage was 4,300. The consumer stated the sensor for the tires is not operating properly. Upon having the vehicle reviewed the technicians have tightened the lug nuts and putting air in the tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425617July 20, 2021
ENGINE
The contact owns a 2020 Hyundai Kona. The contact stated while stationary, the vehicle stalled. The vehicle was slow to restart. The check engine warning light was illuminated. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall was not yet available. The vehicle was taken to the local dealer who stated the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage was approximately 8,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425525July 19, 2021
ENGINE
The contact owns a 2020 Hyundai Kona. The contact stated upon starting the vehicle, she heard an abnormal knocking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer who informed the contact that the vehicle was included in NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The contact stated that she had not received a call back however, she received a recall notification. The vehicle was not repaired. The approximate failure mileage was 18,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425503July 19, 2021
ENGINE
The contact owns a 2021 Hyundai Kona. The contact received notification for NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that parts were not available for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue and confirmed that the part was not yet available. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425074July 16, 2021
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2020 Hyundai KONA. CONSUMER WRITES IN REGARDS TO BATTERY DEFECT. THE CONSUMER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424805July 14, 2021
ENGINE
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated while driving approximately 25-35 mph, the check engine warning light illuminated. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 25,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424837July 14, 2021
ENGINE
The contact owns a 2020 Hyundai Kona. The contact received a recall notification for NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424366July 12, 2021
ELECTRICAL SYSTEM
The contact owns a 2019 Hyundai Kona. The contact stated that the vehicle failed to start. The battery warning light was illuminated. The contact received notification of NHTSA campaign number: 21V127000 (Electrical System) however, the part to do the recall was unavailable. The vehicle was towed to the local dealer who stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 7,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424378July 12, 2021
ENGINE
The recall for my 2019 Hyundai Kona was issued 28 Apr 2021. It is now the middle of July 2021. How long should Hyundai owners need to wait for a remedy? I feel unsafe even driving this vehicle knowing it could possibly blow up. As of 7/12/2021, no remedy is listed. I have called my local dealer and they say the same, no remedy yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424419July 12, 2021
ELECTRICAL SYSTEM
The contact owns a 2019 Hyundai Kona. The contact received a recall notification for NHTSA Campaign Number: 21V127000 (Electrical System) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure however, the dealer limited the charge of the battery of the vehicle to prevent a short-circuit. The manufacturer was not notified of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424424July 12, 2021
ELECTRICAL SYSTEM
The traction batteries are deffective and needs to be replaced due to the battery catching fire under Recall 200 for Hyundia Kona Electric cars. The cars effected were manufactured from Aug 28,2018 to March 2, 2020 which our car falls within this window date. According to Hyundai Consumer Assistance there is no solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424438July 12, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The vehicle was purchased 11/6/2019. On 1/11/2020 while driving from Oregon to California the main computer shorted out causing complete shutdown of the vehicle. It took the Sacramento Hyundai dealership almost 3 weeks to deliver the vehicle back to me. Since then the vehicle has appeared to run well. However, my faith in taking the vehicle on long drives is at least shaken. Several recall notices have been issued for my vehicle. Most notably is number 200. A recall notice #196, received in November, 2020 states "The high-voltage battery system... may have been produced with internal damage to certain cells ... that could increase the risk of an electrical short circuit ... increase the risk of fire." On July 2020 I received another Service Campaign notice which stated "The HIgh Voltage Battery Monitoring System is being enhanced to include additional monitoring...". On April 23, 2021 the local Hyundai dealership set the maximum charge to 80% as a result of another recall notice. Early in July, 2021 I received yet another recall notice which stating that vehicles battery cell manufactured in the LG Energy Solutions China plant could suffer an electrical short ... increasing the risk of a vehicle fire. I need to have a vehicle that is free from dangerous conditions. It is now 21 months since the dangerous condition in my vehicle was brought to Hyundai's attention. In one of the last paragraphs of Hyundai's latest recall notice they state that if they have failed or are unable to remedy the defect within a reasonable time, I may submit a complaint to you, NHTSA. I believe this situation meets that criteria. Thank you for your assistance, David Steinberg
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424460July 12, 2021
ENGINE
June 25th I noticed a knocking sound on my vehicle. On June 28th I was driving and noticed the knocking sound and was unable to accelerate. I had to exit immediately. The engine shut off and I was unable to restart my car. I waited a few minutes and checked the oil. The engine was smoking and the oil was bone dry. I then got some oil and put it in the car but the vehicle would not start. I had to get it towed to the dealership on Tuesday, June 29th. I was then told that it wasn't the recall although my car did everything listed on the recall except catch on fire. The dealership is saying there is too much oil in the intake. They are giving me the run around and will not return my calls. I have to physically go up to the dealership in order to get feedback. They only tell me that they do not know when I call them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424245July 10, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My Car Has Had Problems With The Starter It Would Not Start At Times My Car Has Been Checked By Priority Acura On They My Starter Needed To Be Replaced At At Times My Car Has Trouble Picking Up Speed Consumer stated vehicle was diagnosed in June 8th, 2021. Today different issues occurring all windows not down at the same time and when 2 are down the car shakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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