Hyundai Kona Complaints

964 consumer complaints on file.

#11437611October 21, 2021
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Speedometer is not measuring correctly to the actual speed of car. Was actually driving about 15 mph faster than found on the analog gauge without knowing. The dealer confirmed that speedometer was reading 15 MPH under the actual speed of the car. Do not now if the car component was inspected by manufacturer, police, insurance or others. There was no warning presented by the car of the defect. Only that my son told me that according to the digital speed signs on the street we were going to fast. the car was turned in for repair of speedometer R.O. OPENED date 26MAY20 and returned fixed on READY,12JUN20. Now I have returned the car for repair with same problem 2 weeks from today approximate. CAR still not repaired, no reply from dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437335October 19, 2021
ENGINE
The contact owns a 2020 Hyundai Kona. The contact stated that the vehicle had been consuming oil every 500 miles. The contact stated he received a recall notification for NHTSA Campaign Number: 21V301000 (Engine) and the vehicle was taken to the dealer; however, the dealer inspected the vehicle and advised the contact that they would not replace the engine as the vehicle had passed the software vibration test. The dealer advised the contact to continue to take the vehicle in for oil changes. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436598October 13, 2021
UNKNOWN OR OTHER
The contact owns a 2020 Hyundai Kona. The contact’s granddaughter stated while driving approximately 20 MPH, the vehicle began to violently shake. The contact’s granddaughter pulled over but was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer and was awaiting a diagnostic test. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436623October 13, 2021
ENGINE
The contact owns a 2020 Hyundai Kona. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty was replaced. The contact was informed that the repairs would be performed several months later. The vehicle was included in NHTSA Campaign Number: 21V301000 (Engine). The contact stated that the manufacturer and dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. Parts distribution disconnect. The failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436468October 12, 2021
ENGINE
The contact owns a 2020 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 21V301000(ENGINE). The contact stated that while driving at 30 MPH, an abnormal knocking sound began to emit from the engine as the vehicle began to hesitate and the check engine light illuminated on the instrument panel. Due to the failure, the contact had the vehicle towed to the dealer. The dealer confirmed that the failure was linked to the recall; however, the parts for the repair were not yet available. The manufacturer had also been notified of the recall and offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436313October 11, 2021
ENGINE
Engine light and engine shaking/sputtering on 8/27/2021 and car stalled out while on interstate at 55 mph. Car taken to Alexandria Hyundai on 8/30. Test confirmed that car failed engine piston test and was told that engine would be replaced. Call to Hyundai Corporation (case #18719921) on 10/7/2021 reveals that request by dealer for engine to be approved for replacement is "pending." It is now 10/11/2021 and car has not been repaired. I think 6 weeks and counting to remedy issue per recall now approaches "failed to remedy the defect within a reasonable time" and dealer should make repair/replacement a priority or replace vehicle at no cost as it only has 14k miles and is less than 1 year old (purchased on 5/31/2020).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436204October 10, 2021
LANE DEPARTURE: ASSIST, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VISIBILITY/WIPER
I was getting onto the highway the other night and all of a sudden my whole instrument panel went completely black, speed,rpm, fuel level, and water temperature were not registering on the panel. I tested my turn signals and noticed those weren’t working as well. I also lost my lane keep assist in the process. I pulled off to a safe spot turned the car off, let it sit for 5 minutes. Turned it back on and the instrument panel was still black and nothing was reading. I shut the vehicle off for 20 minutes locked/unlocked the car. Started the car back up and the instrument panel came back on but now have the check engine light on. The check engine light had never been on prior to this incident. I have reached out to Hyundai USA as well to find a solution to the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435681October 6, 2021
ENGINE
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435237October 2, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We bought the car in July and owned it 70 days and 1,530 miles. The Automatic Emergency Breaking engaged several times without any reason. Sometimes at lower speeds <40 and sometimes on the freeway >60. The last time was at 20 mph in a school zone and we were rear ended because of the unexpected stop. We had several near misses on the freeway, but the cars behind us managed to avoid us. The car has severe damage to the bumper, tailgate and Blind Spot warning, parking collision warning and rear cross traffic warning because of the accident and the car has been in the body shop awaiting parts/repair for the nearly entire month of September. No one was hurt and we didn't have the car long enough to take it back to the dealer to have the brake system checked. The accident would not have happened if the Automatic Emergency Braking had worked properly.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11435130October 1, 2021
ENGINE
The contact owns a 2020 Hyundai Kona. The contact received a recall notification for NHTSA Campaign Number: 21V301000 (Engine) however, the dealer informed the contact that they were overbooked and could only schedule the recall repair in late October. The contact stated upon starting the vehicle, she heard abnormal knocking sounds coming from under the hood. The contact was unsure whether a warning light was illuminated. The contact stated that the failure had been reoccurring while driving. The contact also stated that whenever the vehicle was overheating, the vehicle shuttered violently while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure and informed the contact that they could only complete the recall repair in 19 days. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435048September 30, 2021
ENGINE
The contact owns a 2022 Hyundai Kona. The contact stated while driving 5 MPH, the vehicle inadvertently shut off due to the idle STOP/START feature. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where but was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434388September 26, 2021
UNKNOWN OR OTHER
Having acceleration problems. 1. While driving in normal mode, when accelerating from 55 to pass cars on the highway, the tach moves to higher levels but the car doesn't accelerate. I need to take my foot off the Gas Pedal and wait then try to accelerate again. 2. When a stop light, at a full stop (or stop sign) - the car bucks before accelerating. 3. when I start my car from a cold start and in idle mode - still in park - the tach hops for 30 seconds before settling. All these issues do not happen all the time. Hard to replicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433926September 22, 2021
ELECTRICAL SYSTEM
Car battery not longer allows for the car to drive The electric system stop working due to failure of the battery A new battery needs to be order Car not longer works
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433804September 21, 2021
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, POWER TRAIN
The contact owns a 2020 Hyundai Kona. The contact stated that several unknown recalls related to the battery were performed on the vehicle. The contact stated that after the recall repairs were performed and while starting the vehicle, the battery warning light illuminated. Additionally, the transmission failed to shift into gear as needed. The vehicle was towed to the dealer who diagnosed that the battery failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433696September 20, 2021
ELECTRICAL SYSTEM
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue however, the contact was informed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433366September 17, 2021
FUEL/PROPULSION SYSTEM
I did follow the multiple recommended recalls. I have set my battery at 80% max charge on April 28, 2021.. On August 4th, it has been determined by the dealer that I needed a new battery. The battery has been ordered but we are still waiting for it. It has been 6 weeks so far. Since my current battery is only charged at 80%, I have not been able to use my car at is full potential for the past 5 months .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433252September 16, 2021
ENGINE
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated that while driving at an undisclosed speed, there were clicking noises heard. The vehicle was taken to the dealer for the recall repair. The dealer performed an oil consumption test after 1,000 miles on two separate occasions and diagnosed that the vehicle was consuming an excessive amount of engine oil. In the first oil consumption test, it was found that the vehicle had consumed 3 quarts of oil after 1,000 miles. The second oil consumption test found that the vehicle had consumed 2 quarts of oil after 1,000 miles. The vehicle was not repaired, and the dealer informed the contact that the manufacturer wanted a third oil consumption test after 1,000 miles before the recall would be repaired. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432913September 14, 2021
ENGINE
The contact owns a 2020 Hyundai Kona. The contact had received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated that while driving at an undisclosed speed, the steering wheel was making an abnormal sound and the vehicle hesitated while accelerating. Additionally, the brakes were making abnormal squeaking sounds. The vehicle was taken to the dealer and the dealer performed an engine inspection test and the brake pads were replaced. However, the dealer informed the contact that it was safe to drive the vehicle with the steering wheel making abnormal noise. The manufacturer was made aware of the failure and opened a case and informed the contact that the Piston Noise Sensing System software for the recall was available for update. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432981September 14, 2021
ENGINE
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and informed the contact that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432560September 11, 2021
UNKNOWN OR OTHER
I'm trying to find out when my 2021 KONA SEl PLUS was built and where ? When did the maker of the oil rings notify Hyundai of the defect to the rings why was Hyundai able to sell of these Kona's with the 2.0 engines from dealers lots after they knew there was a problem with the engines. My Kona was sold to me on 25 Feb. 2021 they had to know of the problem by than. I was so angry and upset with my dealer when I check with them about the recall and THEY TOLD ME to DRIVE IT TILL IT BLEW UP OR CATCHES FIRE and have it Towed IN. I sold it back to them and loss 3,000 dollars rather than drive it another mile. Please email me @ [XXX] I'm a 75 year old US navy Combat veteran thats hard of hearing with PTSD under Doctors care because of the problems with my dealer and the KONA with the bad engine PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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