Hyundai Kona Complaints

964 consumer complaints on file.

#11692948October 12, 2025
ENGINE
My vehicle turns off while driving, which has almost cost mine and my child's life twice on the highway and once inside a roundabout. It often happens after acceleration and slight braking soon after, RPM goes to zero and a few dash lights come on. I am completely unable to accelerate, have to coast to a full stop until I can brake and put it into park and then push to start again. I'm sure you can see how absolutely life threatening this situation is when it happens in moving traffic! I have replaced spark plugs, ignition coils, all fuel injectors, camshaft sensor. The mechanic cannot get it to replicate the problem when he has it as it does not happen every time but I see that this is a COMMON problem with Hyundai. After all above repairs, this problem persists and I have no direction as to how to remedy this, but driving this vehicle now has me completely anxiety ridden and terrified for my life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692439October 9, 2025
ENGINE
I own a 2019 Hyundai Kona with around 110,000 miles. The vehicle has been consuming an excessive amount of engine oil, approximately one quart every 1,000 miles. I first noticed the issue around 80,000 miles when oil levels began dropping significantly between oil changes. The problem has worsened over time, and during a long family road trip, I had to add a total of about 8 quarts of oil just to keep the engine from running dry. I took the vehicle to a Hyundai dealership for an official oil consumption test, which confirmed the loss rate (1 quart per 1,000 miles). However, Hyundai Motor America stated that this level of oil consumption is "within factory specifications" and denied any repair or assistance. This seems unreasonably high for a modern engine and creates both a safety concern (risk of running low on oil during travel) and a financial burden (frequent oil top-offs between changes). I am concerned this may indicate a defect similar to oil consumption issues seen in other Hyundai and Kia engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691860October 7, 2025
ELECTRICAL SYSTEM
The horn on my 2022 Hyundai Kona has failed multiple times. It has been replaced twice already, and it has stopped working again at around 65,000 miles. This is a serious safety concern as I am unable to alert other drivers in emergency situations. The repeated failure of the horn suggests a possible defect in the electrical system or horn assembly. I am requesting an investigation into this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691257October 3, 2025
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2020 Hyundai Kona. The contact stated that the vehicle was consuming an excessive amount of engine oil. There was no warning light illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the turbocharger was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691130October 3, 2025
ENGINE
My car consumes a lot of oil. This is a very similar problem as the wrong tempered piston rings. All this car has used is 5W 20 full synthetic oil., which gets changed every 5000 miles. I would burn around 1 quart every 1000 miles. Dealer solution is to put in 5W 30 full synthetic oil. Got a little better but within a few months, back to burning1 quart every 1000 miles. Dealer is now saying Hyundai won’t fix the issue because car now has 116000 miles on it. This has been a problem for a while.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691016October 2, 2025
POWER TRAIN, SERVICE BRAKES, STRUCTURE:BODY
Body: The hood/Under the hood: There is a wide ½“ or more gap on the right and left side of the hood. I can see inside under the hood from a distance. It is not flush while connecting to the rest of the vehicle. I can see the ground after opening the hood. The engine and all the components are exposed to the elements. This is a new vehicle from the dealership brand. There is no cover for the bottom to protect the engine or protection for wirings and other mechanisms under the hood. Winters in Illinois is brutal and floods. Poor acceleration and Brakes Restriction while steering experienced dragging sounds and forced pushing and pulling. I do not trust the steering wheel mechanism at all and have to grip it to make sure I keep complete control of the steering wheel and fearful of the reliability of the breaks because I have experience being pulled or pushed while merging and having to panicky while using the brakes. I must press extremely hard to brake in slow traffic and use extreme hard brake to slow to a complete stop during rush hours. Fuel performance is horrible. This model requires gasoline. When I feel my vehicle up with fuel the tank is a fuel guzzler. The fuel disappears in days. I must refill the tank once a week. This car does not have good mileage. Doors All the doors automatically unlock when put in park. Fuel performance is horrible. This model requires gasoline. When I feel my vehicle up with fuel the tank is a fuel guzzler. The fuel disappears in days. I must refill the tank once a week. This car does not have good mileage. The steering mechanism is terrorizing my driving experience. Merging and changing lanes while driving in traffic I experience resistance and restriction. Inside the front panel Inside the car appears to have glitches such as the temperature settings flipping from inside/outside air. The radio shuts down. Window fluid splatters the entire windshield obstructing view. Purchased 2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690886October 1, 2025
SERVICE BRAKES
Approaching stop sign and tried to break and the breaks failed causing an accident and the vehicle to go into a ditch. Witness reported seeing my break lights but the vehicle did not slow down at all even when the break was pushed to the floor.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11690319September 29, 2025
ENGINE
I purchased a used 2020 Hyundai Kona with the Nu 2.0L engine. I drove the vehicle regularly without issue for several years, including two days before the incident. On the day of the incident, I attempted to start the vehicle but it ran irregularly. I shut off the vehicle after a few seconds and restarted. The vehicle stalled seconds after starting. On subsequent attempts it failed to start at all. I learned of Recall 203 (defective piston rings), which affects this model year and engine. I contacted Hyundai, who recommended I visit a dealer. Upon inspection, the dealer recommended engine replacement. Hyundai denied engine replacement under Recall 203, on the grounds that the recall was "closed" during an inspection in 2021 (prior to my ownership) despite the defective part not being replaced. This engine, with defective and recalled part, has now experienced sudden and unexpected failure. Hyundai has been uncooperative and I have been without a vehicle for nearly a month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690311September 29, 2025
ENGINE
The piston went through the top of my engine with my entire family in the car. We managed to get to a mechanic. And bring it to the dealership. We are very lucky to be alive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690202September 28, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The dashboard lights, HUD and exterior lights all have been turning off for 4-5 seconds every 6-8 weeks for the last 14-15 months. The brake and accelerometer remain active but because of the situation it presents every time, all that can be done is stray straight and try to look for a safe lane change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689044September 22, 2025
VEHICLE SPEED CONTROL
The cruise control operation is unusual and the speed can vary greatly while it's engaged in moderately hilly terrain (not extreme) on the interstate ([XXX] through Kentucky and Tennessee). With the cruise set at interstate speeds and starting to climb a hill, the speed can drop by as much as 6mph below set point as the cruise control very, very slowly starts to increase throttle to compensate for the grade. Eventually it will stop the deceleration at that up to 6mph speed below the set point, before slowly starting to accelerate back up to the set point. One instance I timed was 22 seconds between the speed first falling below the set point, down to 6mph below, before recovering back to the set point. Sometimes it overshoots the set point by 2mph, meaning it could cause you to exceed the speed limit and/or your intended driving speed if the uphill is long enough for the speed to fully recover itself. It is not an issue with vehicle power available as I can easily maintain an exact speed through the same hills using the throttle manually without cruise control, it is only an issue with how the cruise control is programmed or executed. An 8mph variance with cruise control on the interstate in non-extreme terrain is a safety concern because it makes the vehicle unpredictable by other drivers who are trying to time their maneuvers around trucks and other vehicles and when my car suddenly slows significantly next to them they have to suddenly change or abort their maneuvers. It has not been reviewed or inspected by anyone else. It is a rental vehicle and not available for inspection by request from me, but may be from the owner. There were no warning lights or any other indication there was a problem recognized by the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688737September 21, 2025
UNKNOWN OR OTHER
I was trapped inside the liftgate of my 2023 Hyundai Kona and was unable to operate the emergency release. I had the key fob with me and the car was unlocked, but the trunk would not open from the inside. I tried sliding a standard key and a flat card into the release, but it would not engage. It was not specified that the mechanical key inside the Hyundai fob was required. The release is a small black sliding latch at the bottom of the liftgate with only a car symbol. It is recessed, not easily visible in low light, and does not glow in the dark. I also could not climb over the rear seats because the liftgate hood was sealed, so the fire department had to open the trunk to get me out. Even the operator and the fire department found the instructions difficult to determine. While this may be a rare circumstance, it could have been dangerous. I was able to get out safely, but it would be helpful if the emergency release were redesigned with clearer instructions or made more visible, such as using neon or glow in the dark markings, so that in the future it can be accessed more easily by anyone inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688598September 20, 2025
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Ignition, speed and driving halts. I've had this Kona repaired a couple years ago and it took about 6-8mos to get my vehicle back, the this year 2025 the vehicle again is giving me problems. I thought of applying the lemon law however the week of the 6-8months being in the repair shop, I got the vehicle back, and the owner(mr. Crisostomo was very kind and understanding) so it made me be more patience nonetheless there's only so much he could do if he is not the one repairing the vehicle. I was offered carpets for my patience yet still have not gotten them and feel like a bother when I call to inquiry about them and it's not the service manager that I talk to , I feel otherwise. That could just be me, however I know good customer service if it's presence. For the actually year, I would need to check emails and records. But it's probably the year after so 2022 ( almost certain) now, This year, 2025.. I see that there is a recall that the dealership did not inform me. The vehicle is paid of last year, because I was going to relocate but that had changed. I found out about the recall cause my dad had died and step mother is using my other car so I'm using the Kona much more that 3 days a week. I keep dying out in one (1) day.. I died out twice. So I checked if there's a recall and there is. I would like my vehicle repurchased or credit for the amount purchased or I like a jeep 2 door ( is fine) as a recovery vehicle, thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688351September 19, 2025
ENGINE
About a month after purchasing my car it shut down on the highway while driving. It completely lost power so I could not accelerate or even press the brake. Only the emergency brake stopped me from going into other cars. I started the car up again and then it worked fine until about another month later it happened again. I was on an exit ramp on the highway and it lost power. Cars had to quickly go around me as I had no control of my vehicle. Neither brakes or gas pedal worked at the time and my check engine light stayed on. I then took my car to Hyundai service where they told me my car went through 2 quarts of oil in one month. They want me to drive this car another 1,000 miles knowing it’s dangerous, unsafe, a risk to me and other drivers and a fire hazard to have an engine consuming this much oil. I fear to drive this unpredictable car any more. The manager of Hyundai knows it’s unfair but must follow protocol. I just don’t understand how they can tell someone to drive a stalling car waiting for an accident to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688160September 18, 2025
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owned a 2019 Hyundai Kona. The contact stated that while attempting to drive from a complete stop, the vehicle accelerated rapidly through a busy intersection on its own and would not slow or stop, despite the brake pedal being depressed. As a result, the contact briefly lost control of the vehicle as it swerved left to right, only coming to a complete stop after colliding with another vehicle. The air bags did deploy. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact was transported to an area hospital and treated for a broken sternum and hematoma on both her right and left breasts. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11687843September 17, 2025
UNKNOWN OR OTHER
The issue is the horn. On three different occasions, I've attempted to use the horn and it wasn't working. I've taken it to Hallmark Hyundai in Flowood and they've repaired and/or replaced the horn on four separate occasions. The new horn is always working when I leave the dealership, but it eventually goes out. Or it goes out for a period of time and then comes back without explanation. My most recent horn outage happened while I was driving on I-55 in Jackson MS and an 18 wheeler started shifting in my lane. I wasn't able to notify them with my horn and ended up having to drive on the shoulder to avoid a collision. This is a major safety issue and they haven't taken the time to remedy it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686886September 12, 2025
ENGINE
The contact’s daughter owns a 2018 Hyundai Kona. While the contact’s daughter was driving approximately 65 - 70 MPH, the vehicle started decelerating and sputtering before the vehicle coasted to the side of the road and stalled. The check engine warning light was illuminated. The vehicle was towed to a certified mechanic, who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was informed and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686355September 10, 2025
POWER TRAIN, POWER TRAIN:DRIVELINE:DRIVESHAFT, EXTERIOR LIGHTING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685967September 9, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Hyundai Kona. The contact stated that while operating the vehicle, there was a knocking sound coming from the engine compartment. The vehicle was taken to the local dealer, who replaced the turbocharger, but the failure persisted. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was later examined by an independent mechanic who determined that the pistons were faulty. No further information was available. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failures. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V301000 (ENGINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686006September 9, 2025
POWER TRAIN
Engine light blinking. Code P1327
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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