Hyundai Elantra Complaints (2009)

254 consumer complaints on file.

#11165660January 3, 2019
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG LIGHT WENT ON AND STAYED LIT AFTER STARTING CAR, BEGINING IN OCTOBER 2018. PROBLEM SEEMED INTERMITTENT; STAYED OFF AFTER START UP WHEN THERE WAS WEIGHT IN PASSENGER SEAT. TOOK TO LOCAL MECHANIC AND A DIAGNOSIS WAS RAN. CODES SHOWED EITHER THE BATTERY OR THE PASSENGER AIR BAG SENSOR. HAD THE 3 1/2 YEAR OLD BATTERY REPLACED TO RULE THAT OUT. NO AIR BAG LIGHT ISSUE FOR ABOUT TEN DAYS, BUT PROBLEM BEGAN AGAIN. A FEW MORE WEEKS PASS AND THE AIR BAG LIGHT IS ON AT ALL TIMES. I UNDERSTAND THAT THE AIR BAGS WILL NOT DEPLOY WHEN THAT LIGHT IS ON. I WAS TOLD BY HYUNDI THAT AIR BAG PROBLEMS WOULD BE PAID BY THEM, BUT NOT FOR RELATED SENSOR ISSUES. SEEMS THE SENSOR IS EQUALLY AS DANGEROUS. NO AIR BAGS, ARE NO AIR BAGS. I BOUGHT THE CAR (USED) BECAUSE OF ITS HIGH SAFETY RATINGS FOR MY TWO TEENS TO DRIVE. I THINK ANY ITEM EFFECTING THE AIR BAGS SHOULD BE RECALLED ASAP. THANK YOU FOR YOUR RESEARCH INTO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164090December 30, 2018
FUEL/PROPULSION SYSTEM
MY CAR IS ACCELERATING EVEN WHEN I'M NOT PRESSING THE GAS AND IT SHOOTS UP WHEN I SHIFT. THE RPMS ARE GOING UP TO SEVEN AND EIGHT THOUSAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162908December 21, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
STARTED THE CAR AND MOTOR/ENGINE CAUGHT FIRE. IT WAS THE MORNING OF 12/18/18. IT WAS PARKED IN FRONT OF MY MOMS HOUSE (ON THE STREET).
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11161796December 16, 2018
STEERING
A STEADY "EPS" LIGHT CAME ON MY HYUNDAI ELANTRA 2009. THE FIRST TIME THIS HAPPENED WAS ABOUT 9/2018. THERE WERE NO NOTICEABLE MALFUNCTIONS WHILE DRIVING. A FEW WEEKS LATER, HOWEVER, THE LIGHT STARTED FLASHING WHEN I STARTED THE CAR, AND WHEN TRYING TO REVERSE FROM DRIVEWAY, THE STEERING WHEEL BECAME VERY HARD AND I INITIALLY COULD NOT TURN IT. WHEN I TURNED THE CAR OFF AND ON, I WAS ABLE TO MOVE THE WHEEL AND THE LIGHT WENT OFF. HOWEVER, A WEEK OF TWO LATER, I WAS DRIVING ON THE HIGHWAY WHEN THE LIGHT CAME ON AGAIN, THIS TIME FLASHING, AND THE STEERING WHEEL KIND OF GOT STUCK. I COULD HARDLY HANDLED IT. THAT SITUATION WAS VERY SCARY. THEN, THE LIGHT BECAME STEADY, AND I WAS ABLE TO STEER THE WHEEL WITHOUT DIFFICULTY. BUT LAST WEEK, I WAS DRIVING ON THE HIGHWAY, AND SAME THING HAPPENED -THE STEERING WHEEL BECAME TOO HARD TO TURN. ON 12/15/2018, I TOOK THE CAR TO HYUNDAI SERVICE AND A DIAGNOSIS WAS DONE (PAID $128.00 REFUNDABLE ONLY IF REPAIRS WERE NEEDED AND DONE AT THEIR SHOP). MY CAR HAS 79,909 MILES, BUT I TOLD IT IS NO LONGER UNDER WARRANTY BECAUSE IT IS PAST 60K MILES). THE DIAGNOSIS WAS AN "INTERNAL FAILURE OF MOTOR DRIVEN POWER STEERING MOTOR," WHICH WOULD COST $2,188.21 TO REPAIR. THIS CAR HAD BEEN RECALLED TWICE FOR POWER STEERING ISSUES (RECALL 127 ELECTRONIC POWER STEERING SOFTWARE AND CAMPAIGN "ELANTRA AND SONATA STEERING COUPLING". IN SEARCHING THE INTERNET, I HAVE FOUND MULTIPLE COMPLAINTS ABOUT POWER STEERING MALFUNCTIONS ON 2009 HYUNDAI ELANTRA AND LATER MODELS, AS WELL AS OTHER HYUNDAI VEHICLES, WHICH HAD ALSO INVOLVED MALFUNCTIONS WHILE DRIVING ON THE HIGHWAY. THIS IS A VERY SERIOUS, LIFE-THREATENING MALFUNCTION, WHICH SHOULD BE PROMPTLY INVESTIGATED. I HOPE HYUNDAI AND BRAND/MAKER VEHICLES WITH THIS PROBLEM ARE RECALLED AND REPAIRED BEFORE A LIFE IS LOST DUE TO THIS MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156504December 6, 2018
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2009 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHEN THE GEAR WAS PLACED IN REVERSE. WHEN THE BRAKE PEDAL WAS APPLIED, THE VEHICLE SURGED TO AN UNKNOWN HIGH RATE OF SPEED. WHEN PLACED IN NEUTRAL, THE VEHICLE FAILED TO DECELERATE. AS A RESULT, THE CONTACT SIDESWIPED ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE DRIVER WAS NOT INJURED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11155603December 3, 2018
AIR BAGS, STRUCTURE:BODY
IN JANUARY 2017 I WAS INVOLVED IN A ACCIDENT. I HIT ANOTHER CAR IN THE REAR AT 65 MPH. THE AIR BAG FAILED TO DEPLOY I HAVE BEEN TRYING TO GET INFORMATION FROM HYUNDIA FOR OVER TWO YEARS AND THEY WILL NOT GIVE ANY INFORMATION THEY FINALLY LOOKED AT MY VEHICLE AND SAID THAT THE AIR BAG FAILED TO DEPLOY BECAUSE IT WAS NOT DESIGNED TO DEPLOY IN THAT TYPE OF ACCIDENT .I ASSUME THERE IS A MANUFACTURE DESIGN PROBLEM. I WAS TRAVELING ON THE FREEWAY AND A YOUNG GIRL CROSSED FOUR LANES OF TRAFFIC RIGHT IN FRONT OF ME AND I HIT HER DIELECTRIC IN THE REAR AT 65 MPH. HYUNDIA WOULD PROVIDE ME ANY DOCUMENTATION TO CONFIRM THERE ASSESSMENT I AM A TEXAS LICENSED INSURANCE APPRAISER AND HAVE A LOT OF EXPERIENCE WITH ACCIDENT RECONSTRUCTION. I BELIEVE THIS IS A SERIOUS MANUFACTURE DESIGN PROBLEM AND SHOULD BE INVESTIGATED. I HAVE SAVED THE CAR FOR INSPECTION IF NEEDED. I WAS PERMANENT DISABLED IN THE ACCIDENT AND HYUNDIA WWILL DO NOTHING
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11152123November 17, 2018
POWER TRAIN
I HAVE 2009 ELANTRA, SEPTEMBER 2017 I NOTICED A LAG IN THE SHIFTING ALWAYS AT 25-32MPH MOST OF THE TIME I HAD TO REMOVE MY FOOT FROM ACCELERATOR TO MANUALLY SHIFT. WHETHER I 'MANUALLY SHIFTED' OR STAYED ON THE ACCELERATOR, THERE WOULD ALWAYS BE A HARD JERK DURING THE SHIFTING OF THAT GEAR. ON DEACCERERATION, THE CAR WOULD ALWAYS JERK ON THE DOWNSHIFT ALMOST ALWAYS AT THE SAME 25-32MPH. I HAD TO AVOID HIGHWAYS DUE TO SAFETY CONCERNS OF MERGING DUE TO THE LACK OF ACCELERATION. I DECIDED TO HAVE THE TRANSMISSION SERVICED AT A HYUNDAI DEALER. THE DAY I PICKED MY CAR UP, I COULDN'T DRIVE OVER PARKING LOT SPEEDS. I IMMEDIATELY DROVE IT TO THE DEALERSHIP I PURCHASED AN EXTENDED SERVICE WARRANTY THROUGH AND MY TRANSMISSION WAS REPLACED WITH A USED ELANTRA TRANSMISSION WITH 72,000MILES. THE CAR SHIFTED GREAT FOR FIRST 2MONTHS, NOW SECOND TRANSMISSION HAS BEEN DOING THE EXACT SAME THING AS ORIGINAL TRANSMISSION. I HAVE NOT REACHED OUT TO SERVICE WARRANTY COMPANY AS IT WILL JUST BE A WASTE OF TIME AND EFFORT. I CAN'T AFFORD TO BE WITHOUT TRANSPORTATION FOR 5-7DAYS AND THEY DO NOT OFFER RENTAL OR LOANER CAR, JUST TO GET YET ANOTHER USED TRANSMISSION JUST TO HAVE THE PROBLEM REOCCUR. I WOULD LIKE HYUNDAI'S ASSISTANCE TO GET A NEW TRANSMISSION THAT WILL REDUCE SAFETY ISSUES AND PROLONG THE LIFE OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140848October 17, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
ON 09/17/2018 I WOKE UP AROUND 5 AM TO FIND THE ELANTRA FULLY ENGULFED IN FLAMES IN THE FRONT END. IT WASN'T RUNNING, NOTHING LEFT ON, IT HAD NOT BEEN RUN FOR 4 HOURS SO THE ENGINE SHOULD HAVE BEEN COLD. NO DRIVABILITY PROBLEMS BEFORE. POLICE AND FIRE DEPARTMENT RESPONDED, PUT THE FIRE OUT AND STATED THAT THEY SAW NOTHING SUSPICIOUS ABOUT THE FIRE AND THAT I SHOULD CHECK ON PROBLEMS WITH HYUNDAI. THIS CAR ONLY HAD 70000 MILES ON IT WITH A 10 YEAR 100000 MILE WARRANTEE .I WENT TO THE DEALER, THEY TOLD ME IT WAS NOT COVERED WITHOUT EVEN LOOKING AT IT. THIS CAR WAS COLD, PARKED, NOTHING ON, NO KEYS IN IT, I DON'T SEE ANY REASON IT SHOULD HAVE CAUGHT FIRE. IT WAS A TOTAL LOSS. THANK YOU.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11132350September 30, 2018
STEERING
MY ELECTRIC POWER STEERING LIGHT IS ON. AT FIRST IT WOULD FLASH AND HAS CAUSED MY CAR TO DRIVE SLOWLY TWICE. IT'S BEEN ON FOR ABOUT A MONTH NOW. I'VE BEEN TO MANY MECHANICS AND NONE OF THEM SEEM TO KNOW HOW TO FIX IT. I WOULD LIKE TO KNOW IF THE PROBLEM HAS TO DO WITH THE RECALL IN 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121856August 23, 2018
STEERING
STEERING MAKES CLICKING SOUNDS, WHEN MOVED FROM A CENTER POSITION, EITHER LEFT OR RIGHT. STEERING SEEMS TO 'STICK' I.E. DOES NOT MOVE SMOOTHLY. THE CULPRIT IS A "STEERING COUPLING" MADE OUT OF PLASTIC THAT COUPLES THE STEERING MOTOR TO THE STEERING COLUMN. KNOWING THIS IS A DEFECT, HYUNDAI QUIETLY EXTENDED THE WARRANTY ON ITS REPLACEMENT TO 100,000 MILES. HOWEVER THEY DID NOT SEND OUT A NOTIFICATION LETTER TO VEHICLE OWNERS. MYSELF AND MANY OTHER HYUNDAI VEHICLE OWNERS ARE VERY CONCERNED THAT THIS WOULD LEAD TO LOOSING CONTROL OF THE VEHICLE WHILE DRIVING, LEADING TO ACCIDENTS AND LOSS OF LIFE. THIS IS CLEARLY A DEFECTIVE DESIGN, AND INCORRECT CHOICE OF COUPLING MATERIAL, WHICH IS BOUND TO GET WORN OFF OFTEN, SINCE IT IS A PLASTIC PART SITTING BETWEEN TWO METALLIC PARTS MOVING AGAINST EACH OTHER. THIS SHOULD BE A DEFECT THAT SHOULD BE FIXED REGARDLESS OF MILEAGE OF THE VEHICLE. INSTEAD NHTSA HAS APPARENTLY ALLOWED THE COMPANY TO JUST EXTEND THE WARRANTY ON FIXING THIS; SO IT DOESN'T NEED TO BEAR THE EXPENSES AS VEHICLES GO BEYOND 100,000 MILES. IT TAKES $400-$500 TO FIX MAINLY DUE TO LABOR EXPENSES, TO REPLACE A $5 PART WHICH IS HARD TO REACH. NHTSA HAS TO DO A BETTER JOB AT PROTECTING THE CONSUMERS AGAINST ISSUES WHICH ARE A RESULT OF DEFECTIVE DESIGN WHICH CAN LEAD TO ACCIDENTS AND LOSS OF LIFE. HTTPS://AUTOSERVICE.HYUNDAIUSA.COM/TXX7/MICROSITETEMPLATE/MICROSITETEMPLATEVINVALIDATE/2687
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119840August 14, 2018
ELECTRONIC STABILITY CONTROL (ESC)
ESC SENSOR MALFUNCTION CAUSED ONE OR MORE BRAKES TO BE APPLIED AND THE ENGINE TO SHUT DOWN IN HEAVY FREEWAY TRAFFIC. ESC LAMP REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. I WAS REQUIRED TO PUT THE CAR IN NEUTRAL WITH A FOOT ON THE GAS TO KEEP THE CAR RUNNING. THIS PROBLEM IS THE SAME EXPLAINED IN A RECALL OF LATER MODELS, THE 2011-2012 MODELS, RECALL #137. MY YEAR IS NOT COVERED UNDER THE RECALL BUT HAS THE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119897August 14, 2018
STRUCTURE:BODY
PASSENGER SIDE EXTERIOR HANDLE FELL OFF WHEN PASSENGER ATTEMPTED TO OPEN DOOR TO MY CAR ON AUGUST 10, 2018. I OCCASIONALLY DRIVE MY 92 YEAR OLD COUSIN TO CHURCH OR DOCTOR VISITS AND SELDOM HAVE ANYONE ELSE IN THE CAR WITH ME. I NEED TO HELP BUCKLE IN AS WELL AS UNBUCKLE MY ELDER COUSIN. I SEE THIS BROKEN HANDLE AS A SERIOUS SAFETY CONCERN AS I AM 80 YEARS OLD AND NOT ABLE TO CRAWL AROUND THE INSIDE OF THE CAR TO OPEN THE DOOR WHEN THE HANDLE BREAKS. ELEVEN MONTHS AGO THE BACK PASSENGER DOOR HANDLE BROKE OFF IN MY HAND , THE REPAIR BILL WAS $125.00 AT THE LOCAL DEALER. MY CAR HAS 37,000 MILES ON IT AND I CANNOT AFFORD TO REPLACE IT. SERIOUS CONSEQUENCES MAY HAPPEN IF THERE IS AN ACCIDENT AND OUTSIDE HELP CANNOT GET THE PASSENGER DOOR OPENED FROM THE OUTSIDE BECAUSE THE HANDLE BREAKS OFF IN THEIR HAND. SO NOW IT WILL COST ME AGAIN TO REPLACE THE HANDLE AS I WAIT TO SEE WHICH HANDLE WILL FALL OFF NEXT! I HAVE CHOSEN MULTIPLE CARS OVER THE YEARS FOR MY SEVEN CHILDREN AND MYSELF AND NEVER BEFORE HAD A CAR DOOR HANDLE FALL OFF. PLEASE GIVE SERIOUS CONSIDERATION TO THIS PROBLEM AND DEMAND A RECALL FROM HYUNDAI SO THEY ARE REQUIRED TO FIX THIS CHEAP COMPONENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115577August 3, 2018
AIR BAGS
AIRBAG LIGHT ON DASH STAYS ILLUMINATED. THIS IS A SAFETY ISSUE MANY PEOPLE ARE HAVING AND IT SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115087August 1, 2018
SERVICE BRAKES
TL* THE CONTACT OWNED A 2009 HYUNDAI ELANTRA. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKES MALFUNCTIONED. THE CONTACT SWERVED INTO THE SHOULDER LANE, TURNED OFF THE CRUISE CONTROL, AND ENGAGED THE EMERGENCY HANDBRAKE. THE CONTACT STATED THAT THE VEHICLE SKIDDED AND CRASHED INTO A LIGHT POLE, AND STOPPED IN AN EMBANKMENT IN A HEAVY BRUSH WOODED AREA. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DETERMINATION OF THE FAILURE. THE MANUFACTURER WAS CONTACTED HYUNDAI MOTOR AMERICA CASE #11488507. THE FAILURE MILEAGE WAS 43,587. *TT UPDATED 01/31/18*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11114694July 30, 2018
AIR BAGS, SEAT BELTS
MY SON WAS DRIVING TO CHURCH ON A CITY STREET AND BOTH DRIVER AND PASSENGER AIRBAGS HAD DEPLOYED AND SEAT BELTS STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110272July 9, 2018
STEERING
I HAVE BEEN IN CONTACT WITH HYUNDAI CUSTOMER SERVICE ABOUT THIS ISSUE SINCE JUNE 5TH AND I STILL HAVE NOT GOTTEN ANYWHERE. DESCRIPTION OF EVENTS LEADING UP TO ACCIDENT ON OR ABOUT MAY 14, 2018, I NOTICED THE EPS LIGHT WAS LIT UP ON MY DASHBOARD ON MAY 21, 2018 MY CAR WAS SERVICED BY __________ TO CORRECT RECALL #127- EPS MODULE FAILURE. I WAS NOT AWARE OF THE OTHER TWO RECALLS UNTIL THE DEALER INFORMED ME THAT DAY! WHEN I LEFT THE DEALERSHIP THE CAR WAS FINE AND THE EPS LIGHT WAS NO LONGER LIT UP. ON MAY 25TH/26TH I NOTICED THAT THE EPS LIGHT WAS LIT UP AGAIN ON MY DASHBOARD. I CALLED _____________ TO LET THEM KNOW ABOUT THIS AND THEY SIMPLY TOLD ME TO BRING THE CAR BACK IN TO BE LOOKED AT. DATE, LOCATION AND DETAILS OF ACCIDENT ON TUESDAY, MAY 29TH, 2018 I WAS DRIVING IN THE VICINITY OF ______________. IT WAS AROUND 7:00 PM. I WAS THE LAST OF SEVERAL CARS IN MY LANE, OUR GREEN LIGHT WAS TURNING YELLOW SO I BEGAN TO REDUCE MY SPEED. I GLANCE DOWN THEN LOOK UP TO SEE THAT THE CAR AHEAD, A COUPLE OF FEET IN FRONT OF ME HAD COME TO A PREMATURE COMPLETE STOP. I TRIED TO CHANGE/SWITCH LANES BUT DID NOT HAVE THE ABILITY TO STEER AND/OR TURN OR MOVE THE WHEEL. AS A RESULT, I HAD NO CHOICE BUT TO FORCEFULLY HIT THE BRAKE AND CAME TO AN ABRUPT STOP, STOPPING SHORT WHICH CAUSED ME TO BANG DIRECTLY INTO THE REAR END OF THE CAR IN FRONT OF ME. AS IT STANDS RIGHT NOW THE EPS LIGHT IS STILL LIT AND I HAVE NO CHOICE BUT TO CONTINUE TO DRIVE MY CAR TO GET TO AND FROM WORK. I NOTIFIED HYUNDAI ABOUT THIS AND THEY STILL HAVE NOT GOTTEN BACK TO ME SINCE MY ORIGINAL COMPLAINT ON JUNE 5TH AND THEY HAVE NOT OFFERED ME THE USE OF A LOANER CAR FOR THE TIME BEING. I WARNED THEM THAT I WAS AFRAID I WOULD HAVE ANOTHER ACCIDENT AND THEY ARE STILL NOT TAKING ACTION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11097798May 24, 2018
STEERING
I BROUGHT MY CAR INTO A HYUNDAI DEALERSHIP BECAUSE THE EPS LIGHT WAS ON AND THE POWER STEERING WAS NOT WORKING. THIS STARTED HAPPENING INTERMITTENTLY OVER THE PAST FEW MONTHS. AT FIRST THEY UPDATED THE SOFTWARE AND IT WORKED FOR A WEEK. WHEN IT HAPPENED AGAIN, THEY SAID THAT I NEEDED A NEW STEERING COLUMN AT THE COST OF $2200.00. ON 8/1/2015, I BROUGHT MY CAR TO A DIFFERENT DEALERSHIP FOR A RECALL ON THIS SPECIFIC PROBLEM. RECALL 127. SUPPOSEDLY, THIS PROBLEM WAS TAKEN CARE OF, BUT IT WAS JUST POSTPONED. I BELIEVE THE CURRENT INCIDENT IS RELATED TO THE RECALL. I WOULD LIKE HYUNDAI TO PAY FOR THE REPAIRS. THERE ARE MANY COMPLAINTS ABOUT THIS THAT I FOUND IN THE INTERNET. HTTPS://WWW.ABOUTAUTOMOBILE.COM/CONSUMER-COMPLAINT/2009/HYUNDAI/ELANTRA/STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093630May 14, 2018
STEERING
TL* THE CONTACT OWNS A 2009 HYUNDAI ELANTRA. WHILE THE VEHICLE WAS IN REVERSE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO TURN THE STEERING WHEEL WITH FORCE. IN ADDITION, THE ELECTRONIC POWER STEERING INDICATOR ILLUMINATED WHILE THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. HOWEVER, WHEN THE CONTACT RESTARTED THE ENGINE, THE STEERING WHEEL REGAINED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO JOE MACHENS HYUNDAI (1300 VANDIVER DRIVE, COLUMBIA, MO 65202, (573) 474-7400) WHERE IT WAS DIAGNOSED THAT THE STEERING MOTOR FAILED AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V100000 (STEERING). THE FAILURE MILEAGE WAS 182,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091133May 1, 2018
STEERING
EPS LIGHT IS ON, I HAVE ABSOLUTELY NO POWER STEERING. I ALMOST ENDED UP IN A WRECK BECAUSE I WAS UNABLE TO PROPERLY MAKE A TURN. I HAVE BEEN IN CONTACT WITH CONSUMER AFFAIRS SINCE MARCH 2018 AND NOT GETTING ANYWHERE, BUT A RESPONSE OF "WE HAVE FORWARDED YOUR COMPLAINT TO A CASE WORKER" I HAVE SERVERAL EMAILS I HAVE SENT AND MY CALL RECORD. I HAVE GONE TO A DEALERSHIP, THEY WANT TO REPLACE THE ENTIRE STEERING COLUMN AT OVER A $2,000 COST TO ME. THEN PROCEEDED IN TRYING TO SELL ME ANOTHER CAR. I WILL NEVER BUY ANOTHER HYUNDAI, CUSTOMER SERVICE IS TERRIBLE. I WORK FOR A KIA DEALERSHIP AND I UNDERSTAND RECALLS. IF I WERE TO RECEIVE A CUSTOMER SATISFACTION SURVEY, IT WOULD NOT BE A GOOD RATING. I AM NOT PLEASED WITH HYUNDAI...THE RECALL WAS ONLY A REPROGRAMMING OF THE STEERING SOFTWARE...THAT DID NOT WORK FOR MY HYUNDAI. IF I DON"T GET SOME KIND OF RESOLVE IN THIS MATTER I WILL BE OBTAINING LEGAL COUNSEL. REPLACEMENT OF THE STEERING COLUMN (WHICH IS RECOMMENDED BY HYUNDAI DEALERSHIP) SHOULD BE INCLUDED IN THE RECALL. THE LINK AT THE BOTTOM SAYS WHEN DID THIS HAPPEN...12/05/17 IT WILL ONLY LET ME ENTER TODAY'S DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816111April 10, 2018
UNKNOWN OR OTHER
2009 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO VEHICLE COVER ASSEMBLY AIR FILTER AND RECALL ISSUES. *SMD *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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