Hyundai Azera Complaints

713 consumer complaints on file.

#10875504June 21, 2016
FUEL/PROPULSION SYSTEM
WITH A NEARLY FULL TANK OF GAS THE FUEL GAUGE SHOWS COMPLETELY EMPTY AND THE GAS PUMP INDICATOR BEGINS FLASHING. THIS IS A INTERMITTENT ISSUE THAT OCCURS AT RANDOM TIMES. TOOK IT TO DEALER, THEY WERE NOT ABLE TO DUPLICATE EVENT THROUGH I PROVIDED PHOTOGRAPHIC EVIDENCE OF THE PROBLEM AND WAS TOLD TO GO AWAY. THIS PROBLEM STARTED ROUGHLY 4 WEEKS AGO AND HAS HAPPENED 3 TIMES SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875152June 19, 2016
TIRES
5/31/2016 LEFT FLORIDA TRAVELING I95 NORTH DESTINATION MARYLAND, OVERNIGHT IN NC. PROCEEDED ON OUR TRIP 6/1/2016 UPON GOING ONTO MD RT 50 TRAVEKING IN 4 LANES OF TRAFFIC WE FELT SOMETHING FUNNY. MY HUSBAND MADE HIS WAY TO THE RIGHT SHOULDER OF THE HIGHWAY AT 12:30 PM,GOT OUT OF THE CAR AND IMMEDIATELY CHECKED THE FRONT PASSENGER TIRES AND IT WAS SHREDDED, AND I MEAN SHREDDED. BEING OLDER I CALLED THE MD STATE POLICE FOR ROADSIDE ASSISTANCE, AFTER WAITING I HAD TO CALL THEM BACK AS THE JACK HAD SLIPPED AND WAS NOW UNDER THE CAR, UPON GETTING THE SPARE ON WE HAD TO PROCEED TO GET AIR IN THE TIRE. MY HUSBAND SAID THE BACK PASSENGER TIRES APPEARED LOW AND HE PUT AIR IN IT ALSO. WE PROCEEDED TO GET ONTO RT 75 (IN MARYLAND) AND AGAIN AFTER DRIVING FOR APPROXIMATELY 15 MINUTES WE FELT SOMETHING NOT RIGHT WITH THE CAR, WE AGAIN GOT OVER TO THE RIGHT SHOULDER OF THE 4 LANE HIGHWAY CALLED STATE POLICE ROAD ASSISTANCE AGAIN AS THE REAR TIRE WAS ALSO FLAT AND DAMAGED. THESE TIRES ONLY HAD APPROXIMATELY 24,000 MILES ON THEM.HANKOOK OPTIMO P245/40R19 94V. AT THE TIME THIS OCCURRED WE HAD TO WAIT FOR ASSISTANCE AS WE HAD NO OTHER SPARE. WE FINALLY MANAGED TO FIND A SHOP WITH USED 19 INCH TIRES TO MOUNT ON THE ONES THAT WERE DESTROYED AND I MEAN SHREDDED ! WE HAD TO PUT OUT $130.00 FOR (2) USED UNMATCHED TIRES. AT THE TIME THIS OCCURRED WE WERE ONLY (1) HOUR FROM OUR HOTEL. WE DID NOT ARRIVE UNTIL 7:00PM. I FEEL AS THOUGH HANKOOK SHOULD REPLACE ALL 4 OF OUR TIRES AT THEIR EXPENSE! SOMETHING WAS DEFINITLY WRONG WITH THESE TIRES! IT IS A WONDER THAT WE ARE STILL HERE TO TELL OUT EXPERIENCE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871490May 31, 2016
AIR BAGS, STEERING, SUSPENSION
VEHICLE DRIFTS LEFT AND RIGHT AT INTERSTATE HIGHWAY SPEEDS, REQUIRING CONSTANT ATTENTION AND CORRECTION BY THE DRIVER, WHICH IS DISTRACTING AND CONTRIBUTES TO DRIVER FATIGUE. UNABLE TO TRACK SMOOTHLY AROUND CURVES. SIMILAR TO ALTERNATING CROSS WINDS, EVEN WHEN THERE ARE NONE. SITUATION VERY AGGRAVATING IN ACTUAL CROSS WINDS. POLICE OFFICER PULLED ME OVER AND SAID HE WOULD BE JUSTIFIED IN ISSUING A TICKET FOR "WEAVING". DEALER TECHNICIAN DROVE THE CAR AND ACKNOWLEDGED THAT THIS IS A NEGATIVE CHARACTERISTIC OF ELECTRICAL STEERING AND NOTHING TO BE DONE FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864464May 11, 2016
SEATS
THE DRIVER'S SIDE POWER SEAT IS MALFUNCTIONING. THE SEAT OFTEN MOVES ON ITS OWN WITHOUT OPERATING THE POWER POSITION SWITCH. THIS CAN BE VERY DANGEROUS. WHEN INSPECTED BY HYUNDAI DEALER PROBLEM HAS NOT BEEN RESOLVED. SEAT MALFUNCTION HAS HAPPENED BOTH IN MOTION AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862625May 2, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 2006 HYUNDAI AZERA. WHILE DRIVING 30 MPH, THE VEHICLE STRUCK A BLOCK OF ICE AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE SKID ACROSS THE INTERSECTION, CRASHED INTO A TREE HEAD ON, AND LANDED IN A FROZEN RETENTION POND. THE SEAT BELT WAS TITHING ACROSS THE CONTACT'S CHEST CAUSING HER TO BLEED. THE CONTACT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW LOT. THE VEHICLE WAS DESTROYED. IN ADDITION, THE AIR BAGS FAILED TO DEPLOY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,400.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10862159April 29, 2016
SEATS, UNKNOWN OR OTHER
POWER SEAT AND BACK REST OPERATES AT WILL. WHILE OPERATING THE VEHICLE I HAVE HAD THE SEAT MOVE FORWARD RAPIDLY CAUSING A DANGEROUS AND UNSAFE CONDITION. HYUNDAI HAS HAD MANY COMPLAINANTS IN THIS AREA, AND REFUSES TO RECALL AND REPAIR THE PROBLEM. HOW MANY INJURIES AND DEATH DOES IT TAKE IN ORDER TO HAVE THE FEDERAL GOVERNMENT ACT ON THIS MATTER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860882April 22, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2007 HYUNDAI AZERA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V354000 (SUSPENSION) WAS RECEIVED IN AUGUST OF 2013. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE EQUIPMENT NEEDED TO PERFORM THE REMEDY WAS NOT AVAILABLE TO THE LOCAL DEALERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854400April 8, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
1. MY CAR STARTED BY ITSELF AT LEAST 5 TIMES. WHEN I WENT OUTSIDE TO TURN IT OFF IT WAS ALREADY OFF! MY REMOTES WILL NOT ALLOW ME TO REMOTELY TURN OFF THE CAR [CH]! ON 1-19-2015, THE CAR STARTED UNASSISTED AGAIN & THE TRUNK LID POPPED OPEN & UP 3 FEET! MY CONTROLS ONLY ALLOW INCH UP! 2. AFTER 1-8-2015, I DISCOVERED THAT MY DRIVER SEAT 2 POSITION SETTINGS HAVE BEEN CHANGED MORE THAN 6 TIMES BUT NOT BY ME [CH]! 3. AFTER 1-8-2015, ALL THE DOOR LOCKS UNLOCK OCCASIONALLY (SEVERAL TIMES NOW) BY THEM SELF ABOUT 2 OR 3 SECONDS AFTER I MANUALLY PUSH THE BUTTON TO LOCK THEM IMMEDIATELY AFTER I ENTER MY CAR [CH]! 4. AT LEAST 17 TIMES MY REAR VIEW MIRRORS HAVE CHANGED POSITIONS WHILE I WAS DRIVING MY CAR [CH]! 1 TIME IN REVERSE THE REAR VIEW MIRRORS FOLDED UP WITH NO VIEW [HC]! 5. AFTER 1-8-2015, I HAVE RECEIVED SEVERAL MESSAGES FROM MY VIRGIN MOBIL CELL PHONE SAYING "CONNECTION REQUESTED BY AZARA" [CH]! 6. I DISCOVERED MY 24/7 OUTSIDE LIGHTS SETTING ' HAD THE OUTSIDE LIGHTS TURNED OFF WHILE BEING IN THE ON POSITION [CH]! THE 24/7 LIGHTS - SETTING IS TO AUTOMATICALLY KEEP THE LIGHTS ON IN THE DAY & LATER CHANGE TO NIGHT LIGHTS AUTOMATICALLY. 7. THE OUTSIDE DRIVER SIDE DOOR UNLOCK HANDLE BUTTON DOES NOT CONSISTENTLY WORK FOR THE OTHER 3 DOORS [CH]. 8. MY CRUISE CONTROL STOPPED WORKING ON **3-27-15 (1 PM) [CH] (3 TIMES). 9. ON **3-27-15 (1 PM) MY REAR BRAKE LIGHTS WERE ON & WOULD NOT TURN OFF. THEY WERE ON FOR HOURS! AT HOME, LATER THAT DAY THEY TURNED OFF, THEN ON, THEN OFF, THEN ON FOR HOURS [CH]! THEY WERE ON ALL NIGHT! 10. ON 9-4-15, THE PROGRAM INSIDE MY HMA REMOTE WAS HACKED ($325 REPAIR COST) & IT WOULD NOT SET MY CONTINUOUS PANIC BUTTON ALARM. 11. ON 10-5-2015, WHILE DRIVING, I STARTED THE GPS DIRECTION GUIDANCE ONLY TO HEAR THE GPS GUIDANCE VOLUME HACKED TO THE EXTREME HIGHEST LEVEL (SEVERAL TIMES)!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845835March 9, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
AIRBAG DID NOT DEPLORE UNTIL AFTER THE CAR FULLY STOPPED BUT THE SEAT BELT ON THE DRIVERS SIDE TIGHTEN CONTINUOUSLY UNTIL I GOT A BLEED INJURY INSIDE MY RIGHT BREAST THE RIGHTING STOPPED ONLY AFTER I WAS ABKE TO RELEASE IT THEN AFTERWARDS THE AIRBAG DEPLORED ONLY IN THE DRIVERS SIDE NO OTHER AIRBAGS CAME OUT DURING THIS ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10845612March 8, 2016
UNKNOWN OR OTHER
WINDSHIELD WIPER JETS FAILED. RENTED FROM AVIS AT DEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839422March 2, 2016
POWER TRAIN, STEERING
ON 03/02/16 - I WAS DRIVING ON GEORGE 400 EXPRESSWAY AND I SLOWED DOWN TO TAKE AN EXIT AND WITHOUT ANY WARNING MY VEHICLE COMPLETELY LOST POWER; THE STEERING WHEEL BECAME STIFF AND THE DASHBOARD LIGHTS CAME ON. I HAD TO ROLL TO THE SHOULDER AND TURN MY FLASHERS ON. I PUT THE VEHICLE IN NEUTRAL AND IT STARTED BACK UP. I WAS ABLE TO DRIVE TO A SAFE LOCATION. THIS ALSO OCCURRED APPROXIMATELY A YEAR AGO WHILE I WAS DRIVING ON A FREEWAY (I-285). I TOOK IT TO THE HYUNDAI DEALERSHIP AND THEY COULD NOT FIND ANYTHING EXPLANATION AS TO WHY IT LOST POWER. THIS CONCERNS ME BECAUSE I DRIVE A LOT ON THE FREEWAY AND TO BE DRIVING 55-70 MPH AND TO LOSE POWER FOR NO REASON IS QUITE FRIGHTENING. I LOVE MY VEHICLE, BUT THIS IS VERY DANGEROUS. IT COULD EASILY OCCUR WHEN MY DAUGHTER, A LESS EXPERIENCED DRIVER, IS DRIVING THE VEHICLE. PLEASE ADVISE WHAT IS THE CAUSE OF THIS AND HOW CAN IT BE RECTIFIED? NOTE THAT THE FIRST TIME THIS OCCURRED, I HAD A LOT LESS MILES ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838000February 24, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 HYUNDAI AZERA. THE CONTACT STATED THAT ALL OF THE LIGHTS ON THE INSTRUMENT PANEL, THE AIR CONDITIONING UNIT, AND HEADLIGHTS TURNED ON AND OFF INDEPENDENTLY SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR MAY BE DEFECTIVE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000. ......UPDATED 04/01/16 *BF CONSUMER STATED THE SERVICE TECHNICIAN THAT THE PART HAS BEEN CHANGED THIS WHY THE NUMBER HAS BEEN RECENTLY CHANGED, CLEARLY SHOWING THE HARASS WAS DEFECTIVE. UPDATED 6/6/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837422February 22, 2016
ELECTRICAL SYSTEM, SEAT BELTS
WHEN THE SEATBELTS ARE UNBUCKLED, THE WARNING CHIME DOES NOT COME ON. THE BLINKER SOUND DOES NOT COME ON EITHER. WHEN DISCUSSED WITH SERVICE DEPARTMENT AT DEALER, THEY DIDN'T KNOW HOW TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825316February 10, 2016
WHEELS
VALVE STEM BROKE WHILE I WAS CHECKING AIR PRESSURE. VERY POOR QUALITY AND IT IS EXPENSIVE AND HARD TO FIND AFTERMARKET (UNABLE TO GET RESET AT DISCOUNT TIRE OR DEALERSHIP).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824800February 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI AZERA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED IN 2010 UNDER NHTSA CAMPAIGN NUMBER: 10V007000 (AIR BAGS, SEAT BELTS) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823232January 30, 2016
SERVICE BRAKES, ENGINE, STEERING
CAR SHIFTED ERRATICALLY AND SHUT DOWN MULTIPLE TIMES WHILE AT SPEEDS UP TO 45 MPH WITH LOSS OF POWER ASSIST FOR BRAKES AND STEERING, THE LAST TIME WHILE ROUNDING A CURVE AND BRAKING FOR A STOP SIGN. WHEN RESTARTED, THE INDICATOR FOR THE SHIFT POSITION WAS COMPLETELY BLANK (REAPPEARED ON A SECOND SHUTDOWN/RESTART. DEALER FINALLY LOCATED A TROUBLE CODE (NO CHECK ENGINE LIGHT) WHICH INDICATED A FAILING TRANSMISSION OIL TEMPERATURE/SHIFT POSITION SENSOR LOCATED ON THE AUTOMATIC TRANSMISSION. DEALER REFUSED TO SUBMIT TO HYUNDAI IN SPITE OF THE FACT CAR WAS STILL UNDER DRIVE TRAIN WARRANTY AND SAFETY CONSIDERATIONS OF SUCH A FAILURE. THIS OBVIOUSLY COVERS UP SUCH FAILURES FROM NHTSA OVERSIGHT. PROBLEM HAS NOT REOCCURRED SINCE SENSOR WAS REPLACED. REPAIR INVOICE FROM THE DEALER IS AVAILABLE UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820405January 15, 2016
AIR BAGS, SEAT BELTS
AIR BAG WARNING LIGHT(S) ALWAYS ON WHEN NO ONE IS SITTING IN FRONT PASSENGER SEAT. NOTE: NO ACCIDENT HAS HAPPENED. THIS CAR WAS SUPPOSEDLY FIXED UNDER AN EARLIER RECALL (HYUNDAI 094).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817736January 4, 2016
ELECTRICAL SYSTEM, ENGINE
AFTER ABOUT 800 MILES, MY VEHICLE BEGAN MAKING A LOUD CLATTERING NOISE AT START UP. NOW AT APPROXIMATELY 15K MILES, THE VEHICLE HAS BEEN RETURNED TO THE PURCHASING DEALER TO RECTIFY THIS PROBLEM SEVERAL TIMES. A HYUNDAI REPRESENTATIVE DEEMED THIS LOUD OBTRUSIVE NOISE NORMAL. HE STATED IT IS A TIMING CHAIN TENSIONER THAT IS CAUSING THE NOISE. HE ALSO STATES THE TENSIONER HAS TO BE "PRIMED" DURING INITIAL START UP. I REPLIED, IF THIS IS THE CASE, WHY IT TOOK 800 MILES FOR THE NOISE TO BECOME AUDIBLE? HE REPEATED HIS STATEMENT BY SAYING THIS IS NORMAL. I THEN REPLIED, IN NO SHAPE FORM OR FASHION, THIS IS NORMAL. THE NOISE IS SO LOUD, THE REPRESENTATIVE AND NO CHOICE BUT TO SAY HE HERD IT, BUT NOW SAYS IT IS NORMAL. AFTER COMPLETING SOME IN-DEPTH RESEARCH ON HYUNDAI'S 3.3 LITER LAMDA ENGINES, THE CLATTERING NOISE HAS BEEN REPORTED COUNTLESS TIMES TO HYUNDAI. ALTHOUGH MY VEHICLE WAS PURCHASED NEW AND STILL REMAINS UNDER FACTORY WARRANTY, HYUNDAI HAS REFUSED TO CORRECT THIS OBVIOUS ENGINE DEFECT. NOW WHILE COMING TO A STOP, THE VEHICLE IDLES FINE, THEN THE RPM'S VIOLENTLY DROP TO AROUND 500. AFTER SEVERAL SECONDS, THE RPM'S RETURN TO ITS NORMAL, 750 RPM'S. I RETURNED THE VEHICLE TO HYUNDAI CONCERNING THIS PROBLEM. ONCE AGAIN, THEY DEEMED NORMAL. TO THIS DATE, HYUNDAI HAS REFUSED TO HONOR THE FACTORY'S WARRANTY ON ANY OF MY VEHICLE'S OBVIOUS ENGINEERING DEFEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816851December 29, 2015
AIR BAGS
BEEN ON ABOUT MONTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809473December 10, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2006 HYUNDAI AZERA. WHILE DRIVING AT 45 MPH, AN SUV PULLING A TRAILER ATTEMPTED TO MAKE A U-TURN ON A ONE WAY ROAD. ANOTHER VEHICLE CRASHED INTO THE TRAILER AND CAUSED THE CONTACT'S VEHICLE TO BE STRUCK BY THE TRAILER. THE CONTACT STATED THAT THE AIR BAGS DEPLOYED FOR THE DRIVER, BUT THEY FAILED TO DEPLOY ON THE PASSENGER SIDE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT HAND FROM THE THUMB TO THE INDEX FINGER AND EMERGENCY SURGERY WAS PERFORMED. ONE OF THE OCCUPANTS OF THE OTHER VEHICLE PERISHED AS A RESULT OF THE CRASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1

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