Honda Passport Complaints (2000)

102 consumer complaints on file.

#10014659March 28, 2003
SERVICE BRAKES, HYDRAULIC
THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE WHEN THE BRAKES WERE APPLIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011515March 12, 2003
ENGINE AND ENGINE COOLING:ENGINE
IF THE CONSUMER REMOVED HIS FOOT FROM THE ACCELERATOR, THE VEHICLE LOST POWER AS IF IT WOULD CUT OFF. THIS PROBLEM WAS INTERMITTENT. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM .*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001396January 9, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
HAD THE SAME PROBLEMS AS RECALL #00V414000 TIE ROD WEAR. DEALER WILL NOT REPAIR BECAUSE VIN# WAS NOT INCLUDED. TS BOOT ON TIE ROD HAD CRACKED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023864December 6, 2002
SEAT BELTS
WHEN USING THE SEAT BELTS TO RESTRAIN CHILD SEATS, THE BELTS WOULD START TO UNRAVEL AS IF FRAYED. THE PROBLEM IS ONLY OCCURING ON THE DRIVER'S SIDE. HAD TO REPLACE THE SEAT BELTS 3 TIMES BECAUSE OF UNRAVELING. THE CHILD SEAT IS INSTALLED CORRECTLY. COSCO ALPHA OMEGA. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768468October 15, 2002
POWER TRAIN:CLUTCH ASSEMBLY
MCDAVID HONDA IN HOUSTON, TX REPAIRED THE CAR/ NO FACTUAL EVIDENCE OF THE PROBLEM OCURRING AT 40,000 MILES/ BASED ON MCDAVID HONDA, HONDA WOULDN'T ACCEPT RESPONSIBILITY/ MCDAVID HONDA CAN NOT PROVE WITH FACTS THAT THE CLUTH IS NOT A MANUFACTURER'S DEFECT./ MCDAVID HONDA IS LYING/ I REQUESTED OLD PARTS BACK AND NEW PARTS ORDERED REPORT AND MCDAVID HONDA ASK ME TO TOW MY CAR AWAY, THEY DIDN'T WANT TO FIX MY VEHICLE BECAUSE I WAS TOO MUCH TROUBLE./ MCDAVID HONDA WAS REJECTING A $1800 BUSINESS BECAUSE THEY DIDN'T WANT TO PROVIDE ME WITH PROVE OF THE WORK/ WE STRONGLY BELIEVE THAT THERE IS A MANUFACTURER DEFECT BECAUSE WE HAVE OWN MANUAL TRANSMISSION CARS FOR A VERY LONG TIME AND HAVE NEVER SEEN SOMETHING SIMILAR. VERY DANGEROUS, NO SIGNS OF DEFECT, I COULD HAVE BEEN KILLED AND MY 10 MONTHS DAUGHTER TOO. WE ARE VERY LUCKY! PLEASE HELP! MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016537August 16, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND NEITHER AIR BAG DEPLOYED. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8016404August 15, 2002
VEHICLE SPEED CONTROL
VEHICLE STARTED TO ACCELERATE WHILE APPLYING BRAKES TO STOP. FORCED VEHICLE TO REAR END ANOTHER VEHICLE. DEALER AND MANUFATURER HAVE BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8016405August 15, 2002
AIR BAGS:FRONTAL
VEHICLE REAR ENDED ANOTHER VEHICLE AND NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8015178July 30, 2002
SEAT BELTS:FRONT:RETRACTOR
FRONT PASSENGER SEAT BELT LOCKS UP, AND DOES NOT PERMIT TO MOVE WHILE IN SEAT. ONLY WAY TO UNLOCK STRAP IS TO UNBUCKLE AND ALLOW BELT TO FULLY RETRACT. SEAT BELT WAS REPLACED BY MANUFACTURER, BUT PROBLEM STILL EXISTS. CONSUMER CONCERNED ABOUT SAFETY BECAUSE CONSTANTLY HAS TO REMOVE BELT DURING TRAVEL TO ADJUST.*AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764917July 30, 2002
TIRES
MY TIRES "SQUILL" CONSTANTLY UPON ANY TYPE OF TURN AT A VERY LOW SPEED OR TURN. THE SQUILL SOUNDS LIKE I AM TURNING FAST AT 80MPH WHEN IN FACT IT IS JUST A NORMAL TURN. I HAVE TAKEN MY PASSPORT TO HONDA, WHO SAYS EVERYTHING IS UP TO "SPECIFICATIONS" AND THE SQUILL IS FROM THE HEAT OF THE PAVEMENT. I THEN TOOK IT TO FIRESTONE, WHO SAYS THE NOISE IS "VERY ABNORMAL" AND HAS OFFERED TO REPLACE THE TIRES FOR HALF PRICE (PRICE LESS 1/2 OF USAGE). HONDA (DOWNEY, CA) STATED THEY HAD EXPERIENCED THE SAME THING WITH 3 OTHER PASSPORTS AND FEEL THIS IS VERY NORMAL. I HAVE BEEN DRIVING FOR 30 YEARS AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. MY TIRES SQUILL AT EVERY SLIGHT TURN THERE IS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760739April 15, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STOPS WHILE IN MOTION,MAKING RIGHT AND LEFT TURNS, BETWEEN 10 AND 15 MPH AND STARTS RIGHT BACK UP AFTER CAR HAS COME TO A STOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755464December 10, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
HONDA CORPORATION CONTACTED/HONDA UNWILLING TO ACCEPT FAULT. SPOKE WITH ELLEN AT 1-800-999-1009. ISSUED CLAIM #N012001-11-2601219 ON 11-16-2001. ROSS AT HONDA TECH LINE STATED THAT THIS CONDITION COULD NOT HAPPEN DUE TO RUNDUNDANT SENSORS IN THE ACCELERATION PEDAL. ON BOTH OCCATIONS THE VEHICLE ACCLERATED ON OWN. ON THE FIRST OCCURANCE THE BRAKE PEDAL HAD TO BE PRESSED AND THE VEHICLE TAKEN OUT OF GEAR TO AVOID REAR END COLLSION WHILE IN SCHOOL ZONE WITH MY CHILDREN ONBOARD. ON SECOND OCCURRENCE THE DRIVER HAD FOOT COMPLETELY OFF OF THE ACCELERATION PEDAL AND VEHICLE CONTINUED TO ACCELERATE FROM 20 TO 30 MPH. ACCELERATOR PEDAL HAD TO BE "STOMPED" TO STOP UNCONTROLLED ACCELLERATION. LYNWOOD HONDA WOULD NOT REPLACE ACCELERATION SENSORS (5) FOR FEAR OF ADMITTING THAT THERE COULD BE A PROBLEM . SPOKE WITH THE OWNER ERIC NEILSO, ADVISOR MIKE POPKEY, SERVICE ADVISOR PETER CALLAHAN AT LYNWOOD HONDA. HONDA AUTOMOTIVE CORPORATION STATED, "HOW DO WE KNOW THAT YOU DIDN'T HAVE YOUR FOOT ON THE ACCELERATOR PEDAL. THIS APPEARS TO ONLY BE HAPPENING TO YOUR VEHICLE, NOT TO OTHERS". HONDA STATES THAT SINCE IT IS ONLY HAPPENING TO MY VEHICLE THEN THERE REALLY ISN'T A SERIOUS ISSUE. I HAVE CONTACTED THE ATTOURNEY GENERAL FOR WASHINGTON STATE AND WILL BE SUBMITTING ADDITIONAL LETTERS TO HONDA AUTOMOTIVE CORPORATION. THIS VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT AT LYNWOOD HONDA ON NUMEROUS OCCATIONS FOR FAULTY EQUIPMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897728October 15, 2001
SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CONSUMER RECEIVED RECALL MOTICE ON REAR AXLE DAMPER LOWER MOUNTING NUTS IN MAY 2001, AND HAD RECALL REPAIRS DONE. VEHICLE HAS CURRENTLY BEEN EXPERIENCING VIBRATION WHEN DRIVING OVER 50 MPH. WHEN APPLYING BRAKES THERE IS A THUMP IN BACK OF VEHICLE. TOOK VEHICLE TO DEALER ABOUT PROBLEM, AND DEALER STATED WILL CHECK TO SEE WHAT COULD BE DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889834June 5, 2001
VEHICLE SPEED CONTROL
WHEN WAITING AT A STOP VEHICLE'S ENGINE WOULD START TO SURGE AND VEHICLE WOULD JERK FORWARD, EVEN WITH FOOT ON BRAKES. TAKEN TO DEALERSHIP TWICE FOR PROBLEM. MECHANIC CLAIMED IT WAS REPAIRED, BUT HAD TO TAKE IT BACK TO BE CORRECTED. BEEN BACK FOR A 3RD TIME AND STILL NOT REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735275October 27, 2000
ELECTRICAL SYSTEM:IGNITION
COMPUTER LINKAGE BETWEEN ACCELERATOR AND ENGINE FAILED CAUSING A RAPID DECELERATION OF THE AUTO IN HIGH SPEED TRAFFIC TO ABOUT 10MPH. AT THAT TIME THERE WAS NO ABLITY TO CONTROL THE VEHICLES SPEED.THE RESULT WAS SEVERAL NEAR MISS ACCIDENTS WHILE TRY TO GET THE CAR OFF THE HIGHWAY AT SLOW SPEEDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873118October 17, 2000
TIRES:TREAD/BELT
WHILE DRIVING, FIRESTONE DUELER 684 TIRE P245/70R16 EXPERIENCED TREAD SEPARATION FROM THE REAR PASSENGER SIDE, FAULTY TIRE ALSO CAUSED LOUD NOISE, FIRESTONE REPLACED TIRE FOR $20. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872963October 13, 2000
VEHICLE SPEED CONTROL
WHEN APPLYING BRAKES VEHICLE WILL ACCELERATE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732995September 30, 2000
SUSPENSION:FRONT
THIS VEHICLE IS OUT OF ALIGNMENT IT HAD THE TIRES ROTATED AFTER 5 DAYS AND THEY ARE AGAIN CUPPED.THEY TRIED TO FIX THE ALIGNMENT BUT I WAS TOLD THAT THEY COULD NOT FIX IT WITHOUT A CHAMFER SHIM KIT WHCIH IS NOT ACCEPTABLE TO ME. THIS MEANS THERE IS FRONT END DAMAGE PER THE MECHANICS I SPOKE WITH. THE HOOD HAD SPOTS WHICH WERE TO BE BUFFED OUT BUT THE DEALER COULD NOT BUFF THEM OUT AND PAINTED IT INSTEAD WITHOUT MY APPROVAL. I NOW DO NOT HAVE A FACTORY PAINT JOB. THE 2 MIRRORS HAD SPOTS WHICH MEANT THAT THE MIRRORS NEADED TO BE REPLACED. ALSO THE DOOR STRIPS AND THE INTERIOR DOOR PIECES HAD TO ALSO BE REPLACED. THE LAST STRAW WAS THE TRUCK LEASKS AT THE BACK WHEN IT WAS WASHED BY ME. I HAVE NO FAITH IN THE VEHICLE OR THE DEALER TO RESOLVE THESE PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729301August 27, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN SLOWING DOWN OR STOPPING, ENGINE CHOKES, CAR LUNGES AND THEN DIES. SEEN AT DEALERSHIP 5 TIMES FOR SAME PROBLEM. HONDA HAS TRIED TO SAY IT IS EVERYTHING FROM BAD GAS TO BAD SPARK PLUGS. HAVE ASKED FOR MONEY BACK OR REPLACEMENT OF VEHICLE. PURCHASED IN MAY. VEHICLE HAS BEEN IN SHOP MORE OFTEN THAN NOT. DEALERSHIP HAS BEEN ABLE TO GET VEHICLE TO REPLICATE PROBLEM. HOWEVER, NO ONE AT HONDA SEEMS TO KNOW WHAT TO DO OR HOW TO PROVIDE CUSTOMER SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868517August 24, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AUTOMATIC GEAR SHIFTER CAN BE PLACED INTO GEAR WHILE THE VEHICLE IS TURNED OFF WITH NO KEY AND,WITHOUT APPLYING BRAKES. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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