Honda Passport Complaints (2019)

282 consumer complaints on file.

#11729074April 3, 2026
UNKNOWN OR OTHER
MY 2019 HONDA PASSPORT WITH JUST OVER 100K MILES JUST HAD COMPLETE TRANSMISSION FAILURE. THE CAR WAS RUNNING FINE AND HAS REGULARLY HAD RANDOM HARD SHIFTS SINCE THE DAY I GOT IT AND IVE BROUGHT THE ISSUE UP TO THE DEALER EVERY TIME IT IS BROUGHT IN FOR SERVICE. THEY ALWAYS TELL ME THEY CANT FIND ANYTHING WRONG WITH IT. AFTER JUST DRIVING TO GET MY CHILD FROM SCHOOL AND COMING HOME PARKING MY CAR AND RUNNING INSIDE THE CAR WAS FINE. THERE WERE NO WARNING LIGHTS SYSTEM LIGHTS OR WARNINGS THAT SOMETHING WOULD GO WRONG. BUT I GO BACK OUT 10 MINUTES LATER TO TURN IT ON AND THE ENGINE STARTS AND IDLES FINE BUT THERE IS AN ERROR ON THE SCREEN SAYING TRANSMISSION PROBLEM AND THE CAR WONT GO INTO ANY GEAR. I HAD THE CAR TOWED AND THE DEALER DOES NOT YET KNOW HOW MUCH ITS GOING TO COST. THEY HAVE HAD IT FOR 3 DAYS NOW AND WONT TELL ME EXACTLY WHAT PART OF THE TRANSMISSION FAILED, HOW IT FAILED, OR WHAT WOULD HAVE CAUSED IT. I WAS ONLY TOLD THEY ARE WAITING TO HEAR FROM PARTS AND ITS GOING TO BE PRICY! FOR SUCH A YOUNG CAR IT SHOULD NOT NEED THE TRANSMISSION REPLACED AT THIS POINT IN ITS LIFE. THIS IS A MANUFACTURE ISSUE AND SHOULD BE REPLACED BY HONDA. THIS WILL CAUSE MAJOR ISSUES FOR PEOPLE LIVING THEIR EVERYDAY LIFE PAYCHECK TO PAYCHECK. I DONT HAVE MONEY TO PAY FOR SUCH AN EXPENSIVE FIX! I JUST PAID IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728694April 2, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was traveling over HighwayXX headed toward [XXX] , traveling has seen a 50 miles an hour when my 2019 passport Auto braked without me putting my foot on the brake. when this happened, the Car Fish tailed towards the center divide, almost hit the cement divide, and I had to correct my steering four times in order to avoid traffic, or crashing into a forest of mature trees. Because of these multiple corrections that I had to make, I ended up swerving in and out of both lanes and my car was out of control for a significant amount of time. It almost hit the center divide of Highway 17. At one point, I was at 180° angle, almost going the other direction. The auto braking of this vehicle, almost got me killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728695April 2, 2026
FUEL/PROPULSION SYSTEM
The part that malfunctioner is the auto start from stop. I was at the Park and XXX light In [XXX] . My car would not start after I got to the stoplight. The auto start did not work. Important to share, this happens at least two or three times a day in my vehicle. Many times when I come My vehicle will not start on its own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727276March 26, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
My instrument cluster lite up all kind of problems like road departures mitigation systems problems,transmission problems,brakes system problems,collision mitigation systems problems,auto high beams problems,lane keeping assist problems and adaptive cruise control problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727283March 26, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, POWER TRAIN, LANE DEPARTURE: LANE KEEP: STEERING ASSIST
The contact owns a 2019 Honda Passport. The contact stated that while driving at slow speeds, the transmission was shifting hard. The Adaptive Cruise Control, Lane Keep Assist, transmission, and auto high beam warning lights were illuminated. The vehicle was taken to the dealer, where a transmission flush was performed; however, the failure persisted. The dealer performed a diagnostic scan and retrieved DTC: U0104 and U0104-00. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 56,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724271March 14, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
Even after recall repairs the vehicle continues to randomly display error messages with vehicle systems while driving. It has been cleared several times and battery changed but continues to return. This model has serious issues with the electrical components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722886March 9, 2026
ELECTRICAL SYSTEM, ENGINE
Every so often, while waiting at a light, once I try to press the gas, the car will stall and loses power. It takes me turning the car off and back on several times before getting the car to stay on and accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719950February 23, 2026
FUEL/PROPULSION SYSTEM
My Fuel pump recall was fixed on 06/17/2021 at 40543 Miles. On 12/8/22 at 56361 miles, my vehicle wouldn’t start and I got the battery replaced with the assumption that it was the battery. On 4/30/25 at 102,298 miles, I got my spark plugs replaced in hopes to resolve excessive cranking/ hard start issues I’ve been having since the recall. To my fault, I should’ve made a bigger complaint on the hard start issues but didn’t think anything of it thinking it’s normal. On 12/30/2025, at 119,186 miles, I went in for a routine maintenance oil change, but replaced my battery based on recommendation also on hopes to resolve excessive cranking issues I’ve been having. On 1/3/2026, my vehicle wouldn’t start when I went out of town. Main reason I took it into service the week before was to make sure I don’t have any issues when I’m out at a foreign place and it did at a sketchy gas station putting my family in danger. On 1/7/2026, my vehicle wouldn’t start again. I took it in to Atlantic Coast Honda on 1/9/26 and they were able to replicate the issue but was told that they couldn’t do anything else. I complained to them that I didn’t feel comfortable driving my family around and also driving to far places for work but was told my vehicle has tested better since it was replicated when I brought it in. On 2/20/26, my vehicle wouldn’t start again. I brought it in on 2/21/26 for them to look at it again. I get a notice on 2/23/26 on the service recommended, and it’s to replace the fuel pump for $1398.71. I told them that I refuse to pay that amount when it was replaced based on a recall, and the part replaced is not even over 100,000 miles. Also the fact that I’ve had issues on starting the vehicle for a while and I’ve committed to replacing the battery twice, changing out the spark plugs in hopes to resolve my vehicle issues. This situation has put me in a bind putting me, my family, and other drivers in danger when I drive a vehicle that might stop working any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719363February 20, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Radio/Screen/Back-up camera do not turn on or turn off randomly and unexpectedly when driving. Usually receive a crackling sound and a MOST off network message before black screen. Upon initial start up of vehicle, a driver sets car to reverse relying and expecting a functional view of rear camera on screen. This issue makes backing up safety features unreliable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718590February 17, 2026
ELECTRICAL SYSTEM
while driving the instrument panel went off for several seconds there is a recall for 2019 Passports for this issue but not my VIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717867February 13, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION
The contact owns a 2019 Honda Passport. The contact stated that while driving 80 MPH on the interstate, the instrument cluster briefly went blank. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the instrument cluster and cable needed to be replaced. The contact was provided an estimate for the repair, but the vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V439000 (Back Over Prevention, Electrical System); however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715527February 4, 2026
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
My vehicle has experienced multiple dangerous incidents where it shuts down or shifts into neutral while driving. This has happened on highways, tunnels, busy on-ramps and main streets. The car loses power and requires restarting, which takes about 30 seconds. On a busy highway or street, this is enough time for a serious accident to occur if other vehicles cannot switch lanes on time. This has happened multiple times with my child in the car, and me being currently pregnant. The vehicle has never given me a warning prior. The issue appears to be related to the Auto start/stop system and/or electrical drivetrain controls. the vehicle is unsafe to operate because the driver can forget to disable auto start/stop and the car can suddenly lose power in traffic. There was also a separate incident (in between the multiple incidents above) where I was on the highway, my car accelerated, brakes wouldn't work, and my foot wasn't on the gas. the car then shifted to neutral and the only way I could stop was by shutting it off and moving to the breakdown lane. There have been two repair attempts. The first repair was done in 2024 after the initial loss-of-power incident related to the auto start/stop feature. In this repair, the battery was replaced and I was told a full diagnostic was run and the car was safe to drive. On 11/11/25 the serious incident with acceleration/ loss of brake function on the highway occurred. A full diagnostic was run and the transmission was replaced under warranty. However, a month after the transmission replacement, the loss of power issue returned. It has now been at least 4 incidents since the transmission was changed. I reported this to Honda corporate and received a case number, but despite multiple attempts to receive an update over the past 2 months, I have not been contacted by Honda, and no resolution has been provided. I do not feel safe driving this vehicle and no longer trust further repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710939January 14, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Front camera that is needed for all of the lane sensing, Cruise control, lane keep assist malfunctions. This camera is needed to operate all of these safety systems. I’ve seen many blogs with drivers saying they have a similar issue. The fix is $1800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708113December 31, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The lane keep assist camera internally faulted and intermittent tries to work but will immediately fault out. Lights will show for adaptive cruise, lane departure, and collision avoidance. Code shows internal fault and is shown in bulletin to replace. Happened begining of 2025 like most other people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707211December 27, 2025
EXTERIOR LIGHTING
Condensation has appeared inside the assembly with no visible signs of cracking or damage. Only one headlight is affected
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706032December 19, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
At random times, the dashboard will show "BRAKE" repeatedly when there is nothing obstructing the road or any other vehicles nearby. We have also experienced at least a half dozen times when the car will flash that and engage the brakes stopping us in the middle of traffic. The braking is abrupt and will yank you harshly in the seatbelt. I have taken it to the dealership twice and Honda has said nothing can be found in the computer and "the next time it happens to take a pic or video". That is impossible to do and is now happening enough where I considering getting rid of the vehicle but hate to pass that on to another person. When happening in traffic, I cant imagine explaining to emergency response that I was rear ended when the car smashed on the brakes but Honda has no way of confirming that. I dont know what else to do and am grateful to see others are experiencing this and informing you all of this safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705102December 15, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Forward collision, Adaptive cruise control and all enhanced safety features related to the camera and front of vehicle sensor stopped working. Vehicle warning lights and messages do light up for every start. Only option has been to have a $2,500 repair bill for a 6 year old vehicle to install a new camera system by the dealer. This a well known manufacturer issue among owners. Infotainment system is losing network connections and completely going black. The system is only available for brief stretches after restarting the vehicle and will go black while driving. There is a known recall for the coaxial cable (MOST connection loss) but apparently my vehicle is not part of this recall. Again this is a well known manufacturer issue with this year and model vehicle. Appears to be a wiring harness issue or improper wiring installation by manufactuer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703530December 7, 2025
UNKNOWN OR OTHER
I own a 2019 Honda Passport. There is a safety concern when it comes to THE IDLE STOP feature. If I do not immediately turn this feature off after starting the vehicle, the car will shut off at a traffic light and stall. It takes up to a minute for the vehicle and operator to register that the vehicle is no longer operable. The vehicle must be manually put into park, restarted, and then put into drive before the vehicle can be driven. This has happened so many times that this stop feature is now destroying my starter and will have to be replaced immediately to avoid being stranded at an intersection or somewhere not safe to exit the vehicle. My 18-year-old daughter had a panic attack, not knowing what to do, and became very upset when she was not able to drive after a light turned green. Vehicles behind her continuously honk at her and drive aggressively around her. The Honda Stop Idle must be listed as a recall immediately to eliminate a potential fatal risk due to a misunderstanding at an intersection. My daughter refuses to drive this vehicle until the feature is repaired. I feel Honda should be held responsible for a feature that is not necessary to operate a vehicle. It's an option that is an inconvenience to the owner/operator. I am looking for this part to be added to a recall so that I can have the part replaced at no cost to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700939November 22, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
Upon engine start, dashboard lights appear that warn of the following safety issues detected: - Collision Mitigation Braking System - Lane Keeping Assist System - Adaptive Cruise Control - Road Departure Mitigation Diagnostic scan shows an error code of U3000-49 indicating a front camera issue. The error codes began in Spring 2025 and are disturbing making driving less secure but it is my primary vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699897November 17, 2025
ENGINE
TIMING BELT TENSIONER - started leaking at only 31K miles. Honda has denied the request to fix this for free of cost. Dealer is demanding $2000 to replace the 6 Cyl Timing Belt Package. Per the link below, this is a common issue with Honda cars (94,000 card recalled so far): [XXX] . I am [XXX] with limited driving needs, and my 2019 Honda Passport Touring is not drivable now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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