Honda HR-V Complaints

1,878 consumer complaints on file.

#11209547May 23, 2019
STEERING, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2016 HONDA HR-V. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED INTERMITTENTLY WITHOUT WARNING. ALSO, THE INSTRUMENT PANEL MADE AN ABNORMAL CLICKING SOUND AND THE SCREEN WENT BLANK. LASTLY, THE VEHICLE HESITATED OCCASIONALLY WHEN PLACED IN DRIVE. WHEN THE CONTACT SHIFTED INTO DRIVE, THE ACCELERATOR PEDAL REMAINED STUCK. THE VEHICLE WAS TOWED TO CORAL SPRINGS HONDA (9400 W ATLANTIC BLVD, CORAL SPRINGS, FL 33071,(954) 369-4679) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM NEEDED MAINTENANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207506May 14, 2019
ELECTRICAL SYSTEM
THE STERE WILL TURN ON AND OFF AND MAKES LOUD SHARP NOISES THEN SHUTS OFF. OTHER THINGS IN THE VEHICLE SOMETIMES DON'T WORK- CONTROL STEREO WITH STEERING WHEEL BOTTONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205101May 1, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE REAR HATCH DOOR HAS WATER INSIDE OF IT. BOTH TAILLIGHTS HAVE CONDENSATION IN THEM AND YOU CAN HEAR WATER SLOSHING AROUND WHEN YOU OPEN AND CLOSE THE DOOR. ELECTRICAL COMPONENTS HAVE STARTED TO MALFUNCTION DUE TO THE WATER AND HONDA DOESN'T CARE BECAUSE THE WARRANTY HAS EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204885April 30, 2019
ELECTRICAL SYSTEM
SYSTEM CONTROL IS BLINKING; CAR IS UNABLE TO START AND SHUT OFF ONCE PRESSING STARTER BUTTON. KEY BATTERIES HAVE BEEN CHANGED OUT, BUT STILL OCCURS TO HAPPEN. IT TAKES ABOUT X8 PLUS TO START AND TURN OFF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204896April 30, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
I BOUGHT A 2016 WHITE HRV IN FEB. WITHIN A MONTH A GIANT SECTION OF PAINT PEELED RIGHT OFF THE ROOF. I WAS JUST READY TO PAY FOR IT. TOOK TO A PROFESSIONAL CAR PAINTER AND HE SAID "ID LOVE TO TAKE YOUR MONEY, BUT THIS IS A HONDA DEFECT AND THEY REALLY SHOULD FIX IT AND ITS GOING TO KEEP COMING OFF THE REST OF THE ROOF AND OTHER PLACES". THEN HE SAID HE KNEW THAT HONDA WAS HAVING PAINT PEELING ISSUES ESPECIALLY WHITE CARS. ADDITIONALLY THERE ARE 2 VERY SMALL SECTIONS OF PEELED PAINT ON DRIVER SIDE DOOR UNDER THE WINDOW. I TOOK IT TO THE LOCAL DEALERSHIP AND FILED A CLAIM BUT HAVE YET TO HEAR FROM CORPORATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196879April 17, 2019
UNKNOWN OR OTHER
I PURCHASED MY 2016 HRV IN JULY 2018, USED AT A FORD DEALERSHIP. THEY HAD JUST GOTTEN IT INTO THE DEALERSHIP AND I FEEL LIKE THEY RUSHED THROUGH THE INSPECTIONS TO GET IT SOLD AND OUT THE DOOR. 9 DAYS LATER, MY AIR CONDITIONING SEEMED TO NOT BE COOLING DOWN AFTER DRIVING FOR 20 MINUTES. I TOOK IT BACK TO THE DEALER AND HAD THEM CHECK IT, SAID THERE WAS A LEAK AND FIXED IT. 3 WEEKS LATER, THE SAME THING HAPPENED. TOOK IT IN AND THEY SAID THEY "HAD THE ENTIRE SERVICE TEAM UNDER THERE" AND COULDN'T FIND ANYTHING WRONG BUT SOMEHOW IT WAS FIXED WHEN I GOT IT BACK. 2 MONTHS LATER, IT HAPPENED AGAIN AND, FED UP WITH THE FORD DEALER, I SCHEDULED AN APPOINTMENT AT THE HONDA DEALERSHIP SERVICE DEPT. THE MANAGER TOLD ME THAT AFTER GETTING IT UP ON A LIFT, IT LOOKED LIKE SOME KIND OF ACCIDENT CAUSED THE ISSUE AND IT MIGHT VOID MY WARRANTY! BUT THEY WERE GOING TO FIX IT AND SEE IF IT WOULD GO THROUGH, BUT I MIGHT NOT BE COVERED LATER. UPSET I TOOK THE CAR TO MY MECHANIC FRIEND AND ASKED HIM TO PUT IT ON A LIFT AND TAKE PHOTOS OF ANY DAMAGES TO FILE A COMPLAINT TO THE FORD DEALER FOR NOT DOING THEIR DUE DILIGENCE IN INSPECTING AND REPORTING DAMAGES. HE PUTS IT UP AND SAYS THERE'S NOT A SCRATCH OR DENT ON IT, THE CAR IS IN CHERRY CONDITION AND HE'D DRIVE IT CROSS COUNTRY WITHOUT CONCERN. CALLED HONDA SERVICE AND HE SAID THEY'D REPLACED THE PART AND THAT THE DAMAGE HAD BEEN SPECIFICALLY TO THE PART SO THERE WAS NO MORE EVIDENCE, BUT THE PART HAD ALREADY BEEN REPLACED BY FORD AND I'VE HAD NO ACCIDENTS SINCE OWNING IT SO I'M MAD THAT THEY LIED TO GET MORE MONEY FROM ME. IT'S BEEN FINE NOW FOR ALMOST 6 MONTHS BUT I'M PRAYING IT HOLDS UP IN FL SUMMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196828April 16, 2019
SERVICE BRAKES
TOTAL BRAKE FAILURE IN WINTER WEATHER. BREAKS COMPLETELY FAIL TO STOP THE VEHICLE AT A SPEED OF 30 MILES IN WINTER. BREAKS COMPLETELY FAIL TO STOP THE VEHICLE CAUSING A SERIOUS CRASH. WHEN I APPLIED BREAKS TO STOP THE CAR AT A STOP SIGN THE VEHICLE FAILED TO COME TO STOP AS EXPECTED AND CAUSE A DANGEROUS ACCIDENT. UNABLE TO CONTROL THE VEHICLE I ENDED UP CRASHING ON TO THE VEHICLE IN THE FRONT. THE VEHICLE SUFFERED SERIOUS DAMAGED MAKING IT A TOTAL LOSS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11194929April 9, 2019
SERVICE BRAKES
I WAS PARKING VEHICLE GOING LESS THAN 5MI/HR ENTERING INTO PARKING SPACE. WHEN I PRESSED THE BRAKES INSTEAD OF STOPPING THE VEHICLE ACCELERATED AND I HIT A POST. PLEASE SEE ATTACHED DOCUMENTATION OF STATE FARM CLAIM AND RECALL REPAIR COMPLETED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11191448March 25, 2019
SERVICE BRAKES
HAD ACCIDENT WHEN BRAKES FAILED ABOUT 5 MONTHS AGO. HONDA NEVER ACCEPTED RESPONSIBILITY. CITED DRIVER ERROR. GOT CAR BACK. DRIVE ABOUT 4 MONTHS. BRAKES FAILED AGAIN MARCH 19, 2019. SAME EXACT CIRCUMSTANCES. THIS TIME I KEPT MY FOOD ON PEDAL I DEPRESSED UNTIL CAR HIT PARKED CAR. MY FOOT WAS ON BRAKE PEDAL. SO FAR HRV'S FROM 2016, 18 AND 19 HAVE BEEN RECALLED FOR BRAKE PROBLEMS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11186549March 13, 2019
WHEELS
I LIVE ON A DIRT ROAD. WHEN THE ROAD IS WET, THE WHEELS COLLECT MUD AROUND THE REAR SURFACE WHILE DRIVING, THEN THE MUD SETTLES TO THE BOTTOM WHILE THE CAR IS STATIONARY, DRIES, AND THROWS THE WHEELS OUT OF BALANCE. SOMETIMES THE WHEELS ARE SO BADLY UNBALANCED THEY SHAKE VIOLENTLY ABOVE 50 MPH AND IS IMPOSSIBLE TO DRIVE SAFELY AT HIGHWAY SPEEDS. THIS BEGAN HAPPENING ALMOST IMMEDIATELY AFTER PURCHASING THE CAR NEW IN 2016. I TOOK THE CAR TO THE DEALER FOR INSPECTION AND REPAIR OF THIS PROBLEM SEVERAL TIMES. THEIR SOLUTION WAS TO REMOVE, WASH AND REMOUNT THE WHEELS. THEY DID IT FOR FREE TWICE BUT THEN INFORMED ME THEY WOULD CHARGE ME EACH SUBSEQUENT TIME THIS SERVICE IS NEEDED. THIS PROBLEM IS OBVIOUSLY A RECURRING PROBLEM AND HAS REQUIRED REPAIR SEVERAL TIMES SINCE I STOPPED GOING TO THE DEALER, BUT THE DEALER REFUSES TO ACKNOWLEDGE THAT THIS IS A CHRONIC PROBLEM OR SAFETY ISSUE. I CONTACTED AMERICAN HONDA AND THEY TOLD ME THE SAME, STATING THEIR WHEELS MEET ALL LEGAL REQUIREMENTS. AS A FORMER AUTO MECHANIC, I BELIEVE UNBALANCED, SKIPPING WHEELS ARE A SERIOUS SAFETY CONCERN. SO, EVERY MONTH OR TWO, OR WHENEVER I NEED TO DO FREEWAY DRIVING, I HAVE TO JACK UP THE CAR, REMOVE THE WHEELS, POWER WASH THE DRY DIRT FROM THE BACK SIDES, AND REPLACE THEM TO ACHIEVE BALANCE AND GET THE VIBRATING AND BOUNCING TO STOP. I HAVE NEVER OWNED A CAR OR HEARD OF A CAR WHERE THIS IS A REASONABLE MAINTENANCE EXPECTATION THAT A MFR. OR DEALER EXPECTS AN OWNER TO TAKE ON. THIS HAS BEEN EXTREMELY FRUSTRATING, AND I BELIEVE THESE WHEELS ARE POORLY DESIGNED AND A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184257March 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA HR-V. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEED SUDDENLY DECELERATED TO 35 MPH. DURING THE FAILURE, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE CHECK ENGINE INDICATOR. THE VEHICLE WAS TAKEN TO ED MORSE HONDA (3790 W. BLUE HERON BLVD, RIVIERA BEACH, FL) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. AFTER RETRIEVING THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR FAILED AND DISLODGED FROM THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181080February 19, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 HONDA HR-V. WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD WHEN IT WAS DEPRESSED. AS A RESULT, THE VEHICLE WOULD NOT STOP AND STRUCK THE HOUSE. THE REAR PASSENGER SIDE OF THE VEHICLE WAS DAMAGED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO PIAZZA HONDA OF SPRINGFIELD (780 BALTIMORE PIKE, SPRINGFIELD, PA 19064) WHERE THEY KEPT THE VEHICLE FOR TWO WEEKS AND WERE NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE BODY DAMAGE WAS REPAIRED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,800.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11175908February 9, 2019
SERVICE BRAKES
CAR'S BREAKS REQUIRE HARD STEP TO FUNCTION AND SEEM TO "FAIL" WHEN BACKING UP IN THE MORNING. SEEMS TO FUNCTION NORMALLY DURING THE REST OF THE DAY. HAVE NOT TESTED FORWARD BREAKS IN MORNING SINCE WE ALWAYS BACK OUT OF DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175757February 8, 2019
SERVICE BRAKES
I HAVE HAD BOTH REAR CALIPERS FAIL TO INCLUDE THE EPB UNIT. THE RIGHT REAR CALIPER FAILED AT APROX 48K ALONG WITH THE EPB UNIT. THE SECOND, LEFT REAR CALIPER FAILED WHILE DRIVING DOWN THE INTERSTATE AT 65 MPH AT APROX 58K WHICH GROUND DOWN THE NEW ROTOR AND BREAK PADS CAUSING THE REPLACEMENT OF BOTH ROTORS AND BREAK PADS. THESE PARTS SHO ULD NOT FAIL AT THIS LOW MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175094February 7, 2019
UNKNOWN OR OTHER
WHILE DRIVING ON THE INTERSTATE, A VERY LOUD NOISE(LIKE A GUN SHOT) HAPPENED. THE SUN ROOF GLASS EXPLODED. NO VISIBLE OBJECT WAS NOTICED TO MAKE THIS HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171906January 24, 2019
ELECTRICAL SYSTEM, SUSPENSION, VISIBILITY/WIPER
1,FRONT WINDSHIELD WIPER SUDDENLY STOPS WORKING WHILE DRIVING IN THE RAIN.THIS THING HAPPENING SINCE LAST TWO MONTHS 2,REAR, RIGHT HAND SIDE SUSPENSION MAKES NOISE WHILE DRIVING, SEAMS LIKE SOMETHING IS LOOSE AND MAKING POUNDING NOISE. THIS THING HAPPENING SINCE LAST THREE MONTHS. 3,RAIN WATER LEAKS IN FROM DRIVER SIDE WHERE THE GAS AND FRONT HOOD LATCHES ARE. FOR THIS I HAVE ALREADY BRING TO DEALER TWICE, STILL THE PROBLEM PERSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170205January 15, 2019
POWER TRAIN
I BOUGHT THE CAR BRAND NEW IN APRIL OF 2016, IT HAS 70K MILES ON IT, AND I'VE NEVER HAD AN ISSUE WITH IT. LAST WEEK I WAS GOING ABOUT 40-50 MPH AND MY DASH SAID THE GEAR WAS IN NEUTRAL, AND ALL THE WARNING LIGHTS CAME ON. TOOK IT TO A FEW PLACES AND IT WAS DETERMINED THAT THE TRANSMISSION WAS TOTALLY SHOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165417January 5, 2019
FUEL SYSTEM, GASOLINE, ENGINE
BOUGHT NEW LAST WEEK.ONLY 480 MILES SO FAR. THERE IS A STRONG SMELL OF GASOLINE WHEN I PULL THE OIL DIPSTICK .GASOLINE AND OIL DONT MIX WELL TOGETHER. WORRIED ABOUT MECHANICAL ISSUES AS THE MILES PILE ON. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165622January 3, 2019
FUEL/PROPULSION SYSTEM
FUEL TANK LOCATION, DIRECTLY UNDERNEATH FRONT PASSENGER COMPARTMENT, WITH BARS ON BOTH SIDES OF GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165635January 3, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 HONDA HR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V777000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT CALLED BAY RIDGE HONDA AT 718- 836-4600 (LOCATED AT 8801 4TH AVE, BROOKLYN, NY 11209) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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