Honda HR-V Complaints

1,878 consumer complaints on file.

#11539280August 18, 2023
VISIBILITY/WIPER
Yesterday 8/17 I was getting into my vehicle to leave work. I got into my HR-V and shut the drivers door, all of a sudden I hear a loud bang. The tailgate glass shattered all over the place. It seems as this is a common occurrence on these vehicle as I found multiple incidents of this occurring and complaints. This is not safe and vehicle is not safe to drive with this happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539104August 17, 2023
UNKNOWN OR OTHER
Unknown, was driving to work and the rear window exploded. Nothing hit it, the defogger was on when I left the house to work. Weather probably was in the low 70s at max. Road was St route 13, a paved well-kept road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539098August 17, 2023
ENGINE, SERVICE BRAKES
The contact owns a 2022 Honda HR-V. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. Additionally, the "Electric Emergency Brake Unavailable - See Dealer" message was displayed. The contact stated that the vehicle stalled and lost power steering and braking functionality. The contact stated that after several attempts, the vehicle was able to be restarted. The contact stated that she had experienced the same failure with the vehicle stalling and stopped driving the vehicle out of fear of stalling on a busy road. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 4,309.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538836August 16, 2023
ELECTRICAL SYSTEM
Dashboard where GAS/MILEAGE/TIME does not appear especially when it's cold. We cannot know how much gas we have and we will not be able to track our mileage to figure if we need gas. No messages or other symptoms appeared prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538634August 15, 2023
UNKNOWN OR OTHER
While we were driving home from the beach on a very calm sunny day we kept smelling this weird smell in the car. While stopped at a red light we heard a loud pop and the rear window just exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538476August 14, 2023
VISIBILITY/WIPER
During early morning commute travelling at 45 mph, a pop was heard from behind. Rear window glass completely shattered into pieces. There was no sign of impact from the road, nor the interior of the cabin. Glass debris found on road and in rear compartment (trunk). Prior to incident, a noticeable rattle in glass could be heard under normal driving conditions. At 6,010 miles, the rattle was reported to dealership and diagnosed as being caused by Tailgate Trim. Tailgate Trim was ordered and replaced. The same rattle persisted after dealership remedy. Exact same rattle could be heard, no change in symptom. Vehicle driven to 21,961 miles before incident. Currently, glass shards prevent the tailgate from unlatching. Latch motor blocked by debris and rear compartment is inaccessible. Debris litter the inner cavity of the tailgate door panel. Minor paint scratches present from falling debris.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538471August 14, 2023
VISIBILITY/WIPER, STRUCTURE:BODY
My rear windshield shattered spontaneously while driving on the freeway. No impact caused this event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538100August 12, 2023
VISIBILITY/WIPER
Drove the car this morning at 540am. Came back to my house and went out to leave a few hours later. Got into the car and the back windshield just imploded and shattered into pieces and left a huge hold in the left side. Contacted the dealership, they stated that they have had other people with the same issue but no actual recall on this so I would need to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537981August 11, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
On 8/10/2023, around 9:25 AM, at the parking lot of Jet Propulsion Laboratory, 4800 Oak Grove Drive, Pasadena, CA, I was pulling into a parking spot, moving very slowly. I was about to stop when the car suddenly took off in full speed, went over the concrete barrier toward hilly area covered with shrubs. That impact stopped the car, but half of my car was in the shrubs. It happened so fast that I didn't have a chance to break or anything. The car went into the shrub where nobody or no other car was around. Please see the attached photos. The bumper on the drive side is damaged and the car suffered some scratches and small broken parts. Prior to this incident, we experienced some minor incidents such as : - Car would not start at the first try and we had to try multiple times. We took the car to the dealer we purchased the vehicle and they replaced battery. Even after the replacement of the battery, it occurred couple more times. - Speaker announced to release the parking break when it was released and I was driving the car already. We took the car to the dealer and they ran diagnostics but didn't find anything. - The window on the front driver side gets sticky sometimes if left overnight. We took the car to the dealer and they ran diagnostics but didn't find anything. We took the car to the dealer again this morning (8/11/2023) and talked to the service representative. She looked at our record and we found out some of or complaints were not recorded. The contact stated that the dealer found that the electronic brake switch was turned on with no indication that it was on. The disc brake pads were also replaced since they were worn out.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11537628August 10, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated while the vehicle was parked, the contact heard an abnormally loud sound and became aware that the rear windshield had shattered without impact. The contact stated that the defroster was turned on before the failure. The vehicle was taken to the dealer and the rear windshield was covered. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537424August 9, 2023
VEHICLE SPEED CONTROL
The contact owns a 2022 Honda HR-V. The contact stated that while his mother-in-law was driving 65 MPH, the vehicle accelerated independently to over 100 MPH. Additionally, the contact's mother-in-law depressed the brake pedal; however, the vehicle failed to stop. The brake warning light was flashing. The contact's mother-in-law started pumping the brake pedal and was able to stop the vehicle. The vehicle was towed to the dealer however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536936August 7, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES
I was turning left into a parking spot at work with my foot slightly on the break when my engine revvved and my car accelerated at face pace and my brakes were unresponsive causing me to hit a parked truck in front of me. Upon impact my vehicle kept trying to accelerate causing me to keep pushing the truck until my front right side of my car broke off. My car STILL kept accelerating and went across the concrete parking block and finally came to a complete stop. Once stopped I could not get the vehicle to turn off. Within minutes the engine finally died. I work inside a chemical plant right next to a highly explosive unit so this could have been catastrophic. Not to mention the people that work there were coming into work as well and could have been pinned between the two vehicles. The plant I work at has thousands of employees. Had I been leaving work and crossing the highway and this occurred I would have been killed and most likely so would have others. I exit my job onto an extremely busy highway. A police report was not filed because it was inside the plant but several people witnessed it. I had to have my vehicle towed as it was too damaged to drive. I have not contacted Honda because I have seen numerous unresolved complaints so I doubt it would help. Prior to this accident I had no problems with the vehicle. My vehicle is in this shop still as this incident just happened 2 days ago. I would like to get rid of the vehicle but then someone else may buy it and have the same issue.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11537003August 7, 2023
STRUCTURE:BODY
I was driving at night and my rear windshield shattered out of nowhere. I had two passengers in the back seat, and the glass went everywhere. There was no foreign object or extreme temperature that would have caused this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536973August 7, 2023
VISIBILITY/WIPER
Saturday August 5, 2023 my car was parked in public business lot from 12:40pm to 4:30pm. When I got to my car I noticed the whole back windshield was shattered. I called the dealership they ran my VIN# no recalls listed. Not sure if my car was vandalized or not. I looked online and there were pictures and reports of this happening to other people with the same car, make, model within the last 60 days of my incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536790August 6, 2023
LATCHES/LOCKS/LINKAGES
When I click once to unlock the driver door, all doors open instead of the driver door only. I took the vehicle to the dealership and they couldn't fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536781August 6, 2023
UNKNOWN OR OTHER
Rear window exploded while parked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536775August 6, 2023
UNKNOWN OR OTHER
07/24/2023 @ 5:35AM, I arrived at work and parked my car in front of the building. A co-worker came to my desk at 11:45am and asked me what happened to my car. The rear windshield had shattered and there was a hole in the left side of the window. I called Walnut Creek Honda and was informed that they would have to order the glass and could not confirm the ETA for that to arrive. It would not be covered via warranty or under the additional roadside advantage policy that I purchased. They said they would call me back with the ETA - they did not return my call. In the meantime I called my insurance company and they referred me to All State Glass for an onsite repair. They confirmed on 07/25/2023 the Honda glass had arrived and repaired the window. When the technician was installing the new glass he was shocked by the rear window defroster wire and advised that he could leave it disconnected until I could have the car inspected by the dealer. I took the car to Walnut Creek Honda on 8/8/2023 and charged for the diagnostics that indicated there was not a malfunction of that part. There is some discussion on the Web that multiple have had this problem with their 2023 Honda HRV's but Honda does not have a recall for this problem. I called them on 7/28/2023 and opened a case (#14400775). There is a concern that this can happen to my vehicle again and it does not make me feel very safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536640August 5, 2023
POWER TRAIN
Transmission failure. Took 3 Visits for them to locate problem. Yes it is available for inspection until Aug.14,2023. Honda cannot fix it any earlier for they have no loaner cars for me. The car jerks when doing 20/25 mph. Excelerates slowly.I was driving on hwy when the car just slowed down with trucks behind me. No safe at all. I informed Metro Honda I need to go to work, they told me I can drive it but not too far. That’s a terrible answer! So I’m still at risk for my safety! Yes the problem has been confirmed by the dealer I have an appointment Aug.14, 2023. Yes there were warnings when the cat first started failing I brought it to Honda service 2x first they said my mat was in the way of the pedals.then they said the trans fluid needed changing, noon finally they admit there’s a problem. The mechanic does not know what he’s doing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536706August 5, 2023
VISIBILITY/WIPER
I was driving in the highway when out of nowhere the rear windshield just completely shatters. It was a rainy day and the rear window was foggy so I used the defroster and while it worked not sure what caused this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536681August 5, 2023
VISIBILITY/WIPER
I’m driving at First Colonial Rd almost 3 mins. to work when suddenly I’ve heard an strange loud explosion at the rear or back windshield and nobody hit me without a any hole but it’s a cracked that looks like a frosted window during winter. I was shocked to see how it shattered into pieces when I stopped and parked. This is only 1 year Honda HRV 2023 the reason I bought is for safety purposes on the road but it looks like there’s manufacturer defects because I wasn’t hit by any car when it exploded. How can we guarantee our safety if even a new model car is not safe to use and Honda dealership is giving us a hard time with this kind of incident? I bring my car in Honda Hall they only put a temporary plastic cover. Í called Honda Battlefield and told me to they will only put a temporary plastic same in Honda Hall which there’s no safety if it will accidentally removed will cause more trouble on the road due crumble glass or shattered glass. I noticed Honda Battlefield staff and the manager I spoke with last night offer me a trade in for my vehicle instead of hearing about what happened. They treated us with a very warming attitude upon closing the sales but after sales their avoiding us and not giving us the good service. If my grandchild child is with me that time when it exploded seated at the back it will cause more pain on our end. I hope to be heard with this complaint that Honda Battlefield need to be responsible and take ỉn charge for this incident of manufacturers defect or recall for their customers safety. The price of this honda hrv is not a joke and it’s frustrating that nobody wants to accommodate and give me the same quality customer service like when I buy my car. I hope this incident will be given ân appropriate action since the dealership is giving me a hard time with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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