Honda Element Complaints

1,283 consumer complaints on file.

#10062454March 17, 2004
VISIBILITY:WINDSHIELD
CRACK APPEARED FROM BASE OF WINDSHIELD OVERNIGHT, WITH NO APPARENT IMPACT. HAS GROWN TO 15" AND IS AN OBSTRUCTION TO VISION. CAR LESS THAN ONE MONTH OLD, DEALER HAS STATED CRACKS FROM LITTLE OR NO IMPACT ARE FREQUENT AND CAN BE EXPECTED WITH THE ELEMENT, AND WOULD NOT REPLACE UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062416March 17, 2004
VISIBILITY:WINDSHIELD
2004 HONDA ELEMENT 4WD, A/T FACTORY NEW VEHICLE DEVELOPED A 10" CRACK IN WINDSHIELD ORIGINATING FROM THE PASSENGER SIDE LOWER LEFT CORNER OF VEHICLE. NO IMPACT TO WINDSHIELD. VEHICLE WAS ENTERING A DRIVEWAY WHEN THE CRACK WAS HEARD (APPROX 5 MPH) VEHICLE HAS ONLY 250 MILES CONTACTED DEALER, THEY ARE WILLING TO REPLACE UNDER HONDA WARRANTY. BUT ASKED ME TO SIGN A WAIVER BECAUSE "ALL OF THE GLASS RECEIVED FROM HONDA HAS A 1.5" SCRATCH IN THE CENTER PORTION OF THE WINDSHIELD ABOVE THE REARVIEW MIRROR" I REFUSED TO SIGN SUCH AN AGREEMENT. CONTACTED HONDA CUSTOMER SUPPORT CENTER 1.800.999.1009 IN CA. ZONE MANAGER ASSIGNED TO MY CASE. I FEEL VERY UNSAFE IN THIS VEHICLE NOW!! I HOPE THAT NO ONE IS INJURED OR HURT BECAUSE OF THIS ONGOING (SINCE 2003 MODEL YEAR) DEFECT IN THE WINDSHIELD FRAME/FLANGE. DEALER SHOULD HAVE NOTIFIED CUSTOMERS BEFORE PURCHASE! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062340March 16, 2004
VISIBILITY:WINDSHIELD
CRACK IN WINDSHIELD BEGINNING AT THE DRIVER'S A PILLAR OF ONE MONTH OLD ELEMENT SPONTANEOUSLY APPEARED WHILE CAR WAS PARKED AND EVENTUALLY SNAKED ACROSS DRIVER'S FIELD OF VIEW TO A LENGTH OF APPROXIMATELY 18 INCHES OVER THE NEXT TWO WEEKS, WHILE WAITING FOR WARRANTY VS. PRIVATE INSURANCE RESOLUTION AND REPLACEMENT. A SECOND CRACK SPONTANEOUSLY APPEARED, AGAIN OVERNIGHT, RISING VERTICALLY FROM BENEATH THE DRIVER'S WINDSHIELD WIPER AND GRADUALLY GROWING TO SNAKE OFF TO THE RIGHT, RUNNING PARALLEL TO THE ORIGINAL CRACK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062218March 15, 2004
VISIBILITY:WINDSHIELD
CRACK APPEARED IN MY WINDSHIELD OF MY 2004 ELEMENT LESS THEN A MONTH AFTER TAKING DELIVERY. ON DRIVERS SIDE UNDER WINDSHIELD WIPERS. CAME UP FROM DASHBOARD. HAD BEEN DRIVING IN THE SNOW ON SNOW COVERED ROAD. WINDSHIELD REPLACED. NEW CRACK APPEARED MARCH 9TH 2004 WHILE PARKED IN PARKING LOT AT MALL. DAY WAS COLD. CRACK ON WINDSHIELD ON DRIVERS SIDE COMING OUT HALF WAY UP THE PILLAR ON SIDE. WAITING ON DEALER TO REPLACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062261March 15, 2004
VISIBILITY:WINDSHIELD
ON FRIDAY MARCH 12, 2004 I WENT TO LUNCH AND RETURNED TO MY CAR THREE HOURS LATER TO GO HOME FOR THE DAY. UPON ENTERING MY HONDA ELEMENT I NOTICED A CRACK IN MY WINDSHIELD THAT WAS NOT THERE THREE HOURS EARLIER WHEN I HAD GONE TO LUNCH. HONDA ISSUED A SERVICE BULLETIN BACK IN MAY 2003 FOR THE 2003 ELEMENT IN CERTIAN VIN #'S (OF WHICH MY ELEMENT FALLS IN) ABOUT STRESS FROM THE FLANGE ON THE WINDSHIELD CAUSING IT TO CRACK. UPON TAKING MY ELEMENT TO STEPHEN VINCEL HONDA IN ELLISVILLE, MO FOR INSPECTION THEY HAVE CLAIMED THAT IT WAS HIT BY A ROCK THAT CAUSED IT TO CRACK. THIS IS THE SECOND WINDSHIELD I WILL HAVE TO REPLACE IN AN 8 MONTH TIME FRAME. THE FIRST WAS CAUSED BY A ROCK THROWN FROM A SEMI, THE SECOND WAS SUPPOSED TO HAVE BEEN CAUSED BY A ROCK (ACCORDING TO HONDA). I AM DISSAPOINTED AND ANGERED THAT HONDA HAS ADMITTED A PROBLEM AND ISSUED A SERVICE BULLETIN, YET REFUSES TO CORRECT THE PROBLEM. I AM ANGRED THAT DUE TO EITHER POOR QUALITY MATERIALS OR POOR DESIGN I AM FORCED TO PRESENT ANOTHER CLAIM TO MY INSURANCE WHEN HONDA SHOULD BE CORRECTING THEIR OWN MISTAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062142March 14, 2004
VEHICLE SPEED CONTROL
WHEN ENGINE IS COLD STARTED(NO MATTER WHAT TEMP OUTSIDE), THE ENGINE FAST IDLES AT ABOUT 1500 RPM. WHEN SHIFTED INTO REVERSE OR DRIVE THE ENGINE ACCELERATES TO 2500 RPM. HEAVY BRAKING AND LURCHING RESULTS. CAR WILL REACH SPEED OF 20MPH.*AK THIS HAS BEEN GOING ON FOR ABOUT 6 MOS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057797March 11, 2004
AIR BAGS
WHILE DRIVING 30 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. THE DRIVER SUSTAINED SEVERE NECK AND SPINAL INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10057836March 11, 2004
VISIBILITY:WINDSHIELD
THE FRONT WINDSHIELD DEVELOPED A CRACK IN THE DRIVER'S SIDE CORNER NEAR THE BOTTOM. *AK THE CRACK OCCURRED SPONTANEOUSLY WITHOUT AN IMPACT FROM AN OBJECT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061801March 10, 2004
VISIBILITY:WINDSHIELD
CONSUMER HAD PROBLEM WITH THE FRONT WINDSHIELD ON COLD WEATHER IT CRACKED. DEALER REPLACED THE FRONT WINDSHIELD ABOUT ONE MONTH AGO. ONCE AGAIN THE WINDSHIELD CRACKED, BUT A THIS TIME DEALER REFUSED TO REPLACE THE WINDSHIELD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061833March 10, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
ABLE TO REMOVE IGNITION KEY WHEN TRANSMISSION IN GEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061768March 9, 2004
VISIBILITY:WINDSHIELD
THE FRONT WINDSHIELD HAD A VERY SERIOUS CRACK CAUSED BY A VERY SMALL STONE. (NAR) *PH *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060694March 8, 2004
VISIBILITY:WINDSHIELD
PIN-PRICK SIZE ROCK IMPACT RESULTED IN A 12 INCH CRACK IN 24 HOURS. OTHER HONDA MODELS AS WELL AS OTHER MANUFACTURES DO HAVE THIS PROBLEM. COMPARE THE NUMBER OF VISIBLITY COMPLAINTS WITH THE ELEMENT TO OTHER MAKES AND MODELS. *AK *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060523March 5, 2004
VISIBILITY:WINDSHIELD
STRUCTURAL DEFECT WITH WINDSHIELD. 17 DAY OLD ELEMENT DEVELOPED 16 INCH CRACK IN WINDSHIELD OVERNIGHT. STARTED AT GAP IN MOLDING UNDER WIPERS, CONTINUED UP FOR 3" AND THEN 13" TOWARDS DRIVER SIDE A-PILLAR. SALES DEALER SAID MAY HAVE BEEN CAUSED BY PEBBLE AND WOULD HAVE TO PAY OUT OF POCKET, IE, NO WARRANTY OR GOODWILL. AFTER COMPLAINT LETTER TO DEALER, SERVICE MANAGER TOLD ME THEY MIGHT BE ABLE TO REPLACE IT AS GOODWILL ONE TIME ONLY. WENT TO GLASS EXPERTS WHO FOUND "BUBBLE AND BURR"/STRUCTURAL DEFECT AROUND WINDSHIELD CAUSING STRESS FRACTURE. HAD THEM REPLACE WITH HONDA GLASS. SECOND WINDSHIELD HAD HUNDREDS OF PITS IN GLASS. THIRD HONDA WINDSHIELD NOW INSTALLED. SCARED TO HAVE FAMILY DRIVE IN CAR DUE TO "SOFT" HONDA WINDSHIELDS, AS WINDSHIELD IS INTEGRAL STRUCTURAL COMPONENT IN AIRBAG DEPLOYMENT AND ROLLOVER. I DON'T WANT TO BE THE FIRST PLAINTIFF IN A CLASS ACTION LAWSUIT ALA FORD/FIRESTONE. PLEASE HELP US ELEMENT OWNERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060339March 4, 2004
VISIBILITY:WINDSHIELD
CRACKED '04 ELEMENT WINDSHIELD FROM NO APPARENT CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060395March 4, 2004
VISIBILITY:WINDSHIELD
SPONTANEOUS STREES CRACK IN LOWER RIGHT CORNER OF WINDSHEILD. NO CHIPPING OR OTHER DAMAGE FROM ROAD DEBRIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060266March 3, 2004
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKS VERY EASILY. WHILE DRIVING ON THE FREEWAY (NO SURROUNDING TRAFFIC) WE HEARD A POP AN A CRACK APPEARED JUST TO THE LEFT OF THE REARVIEW MIRROR, ORIGINATING FROM THE TOP OF THE WINDSHIELD. THE CRACK HAS NOW GROWN TO ABOUT 6".*AK UPON FURTHER INSPECTION I CANNOT LOCATE ANY POINT OF IMPACT. IT APPEARS THAT THIS IS SIMPLY A STRESS CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060146March 2, 2004
VISIBILITY:WINDSHIELD, SEAT BELTS:FRONT:RETRACTOR, STRUCTURE:BODY, STRUCTURE:BODY:DOOR
RATTLES COMING FROM THE RIGHT SIDE OF THE WINDSHIELD/DASHBOARD WHEN HITTING SMALL POT HOLES. CREAKING NOISES COMING THE RIGHT REAR SIDE OF THE VEHICLE AT ANY SPEED. SLIGHT RATTLES COMING FROM THE LEFT PASSENGER DOOR BEHIND THE DRIVER SEAT. SEATBELTS DO NOT RETRACT COMPLETELY. THEY'RE OFTEN GET CAUGHT BETWEEN DOORS CAUSING PAIN AND BODY DAMAGES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060087March 1, 2004
VISIBILITY:GLASS, SIDE/REAR
DEFECTIVE WINDSHIELD. THESE WERE ACTUALLY TWO EVENTS IN FEBRUARY, 2004. ABOUT 2-3 WEEKS APART. BOTH INVOLVE WHAT APPEAR TO BE STRESS FRACTURES OF WINDSHIELD. EACH EMANATES FROM THE VERY BOTTOM OF WINDSHIELD BELOW THE WIPER COWL ON OUTER WINDSHIELD. BOTH RISE DIRECTLY VERTICAL UPWARD ABOUT THREE INCHES THEN VEER TOWARD SIDE PILLARS. BOTH NEAR CENTER OF WINDSHIELD. FIRST ONE WAS TOWARDS PASSEGER SIDE AND VEERED TO PASSENGER PILLAR. SECOND ONE WAS TOWARDS DRIVER SIDE AND VEERED TO DRIVER PILLAR. DEALER CLAIMS TINY FLECK IN EACH LINE NEAR BOTTOM OF WINDSHIELD AND BEHIND WIPER ARM MECHANISM/BLADE IS ROCK HIT AND IS CAUSE AND WILL NOT WARRANTY. BOTH OF THESE HAPPENNED IN THE MOUNTAINS DURING FREEZING TEMPERATURES. I SUSPECTED THAT WINDHIELD WASHER FLUID WAS COLLECTING BETWEEN THE OUTER WIPER COWL AND BASE OF WINSHIELD AND FREEZING/EXPANDING AND CAUSING FRACTURE LINES. NO "STAR" EFFECT NORMALLY ASSOCIATED WITH ROCKHITS. MY SECOND SUSPICION IS THAT THE CURVE IN THE LOWER WINDHIELD IS IN OPPOSITION TO THE STAIGHTNESS OF THE UPPER WINDHIELD AND CAUSING STRESS ON BOTTOM OF WINDSHIELD. IF THOSE ARE ROCK HITS AT THE BOTTOM (AND NOT FLAKEAGE FROM THE EFFECT OF THE CRACKS) THEY SHOULD HAVE NEVER CAUSE THESE SIGNIFICANT FRACTURE LINES OR ANY CRACK AT ALL. IN FACT I NEVER HEARD A ROCK HIT AND THE SECOND CRACK HAPPENNED WHILE MY VEHICLE WAS PARKED IN A SKI AREA PARKING LOT AND THE CRACK WAS NOT THERE WHEN I PARKED THE CAR BUT WAS FULLY 8-12 INCHES LONG WHEN I RETURNED. HONDA HAS EITHER A DEFECTIVE DESIGN OR PERHAPS THAT URETHANE RIMMING THE WINDOW HAS SOMETHING TO DO WITH IT. EITHER WAY THEY NEED TO WARRANTY LIFETIME FREE GLASS REPLACEMENT OR FIX THIS DEFECT. THIS IS LIKELY TO HAPPEN AGAIN AFTER I REPLACE THIS WINDSHIELD. COMPEL HONDA TO RECTIFY THIS MATTER PLEASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060094March 1, 2004
VISIBILITY:WINDSHIELD
2003 HONDA ELEMENT EX 4WD - WINDSHEILD CRACKED AT APPROX 6000 MILES. NO SIGN OF IMPACT. CRACK ORIGINATED ON DRIVER'S SIDE OF WINDSHIELD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059092February 27, 2004
VISIBILITY:WINDSHIELD
WINDSHILED CRACK. ORIGION OF CRACK IS BOTTOM OF PASSENGER SIDE OF WINDSHILED. WINDSHIELD HAD BEEN REPLACED 2 MONTHS PRIOR DUE TO IDENTICAL CRACK IN IDENTICAL LOCATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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