Honda Element Complaints

1,283 consumer complaints on file.

#10117227April 1, 2005
VISIBILITY:WINDSHIELD
CONSUMER'S VEHICLE WAS HAVING THE SAME PROBLEM AS STATED IN TECHNICAL SERVIC EBULLETIN 100929. A LONG CRACK IN THE MIDDLE OF THE FRONT WINDSHIELD APPEARED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116209April 1, 2005
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKED IN LOWER LEFT HAND CORNER DOWN BELOW THE SEAL & IS NOW BENDING HORIZONTALLY ACROSS THE WINDSHIELD. NO APPARENT ROCK HITS (NO STARRING), DEALER REFUSES TO COVER DAMAGE UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111749March 30, 2005
VISIBILITY:WINDSHIELD
WHILE THE VEHICLE WAS PARKED, THE DRIVER NOTICED THAT THE WINDSHIELD WAS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE WINDSHIELD NEEDED TO BE REPLACED. *NM SPONTANEOUS CRACK OCCURRED IN WINDSHIELD RIGHT LOWER SIDE . THEN A SPONTANEOUS CRACK OCCURRED IN LEFT LOWER WINDSHIELD . THERE WAS NO EVIDENCE OF ROCK OR OTHER OBJECT STRIKING WINDSHIELD. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116027March 29, 2005
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKING FROM PASSENGER SIDE CORNER, EDGE, APPROX. 18". HAPPENED OVERNIGHT AS VEHICLE SAT. HONDA SERVICE MANAGER CLAIMS CRACK WAS CAUSED BY AN IMPACT WHOSE SITE IS BARELY VISIBLE AND THE SIZE OF A PIN POINT. HONDA WOULD NOT REPLACE UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115960March 28, 2005
VISIBILITY:WINDSHIELD
ELEMENT WINDSHIELD CRACK DOCUMENT 1. THURSDAY (3/24/05) NOTICED CRACK IN WINDSHIELD THAT HAD NOT BEEN THERE THE PREVIOUS NIGHT. CRACK APPEARS TO HAVE STARTED AT POINT WHERE WINDSHIELD MEETS CAR BODY AND GOES UP ABOUT 3 INCHES, WAS NOT ABLE TO SEE A DIVED WHERE A PEBBLE OR ROCK COULD HAVE IMPACTED IT 2. FRIDAY(3/25/05) TOOK VEHICLE TO JOYCE HONDA FOR EVALUATION. WAS GIVEN AN INFO SHEET REGARDING WINDSHIELD CRACKS THAT STATED (BASICALLY) IF YOU CAN FEEL ANYTHING ON THE GLASS ITSELF IT IS CAUSED BY ROCK, IF NOT COULD BE FLAW SERVICE MANAGER LOOKED AT WINDSHIELD. RAN A PEN AT THE POINT OF INITIATION AND STATED HE COULD FEEL A DIVED. AFTER 10 MINUTES OF TRYING I STILL COULD NOT FEEL. HE STATED THAT IT WAS NOT WARRANTY PROBLEM AND ANYWAY HE ?DID NOT DO GLASS UNLESS FORCED TO WHEN IT IS WARRANTED?. HE DID NOT OFFER ANY INFO REGARDING PRICE, I ASKED HIM IF THERE ANY REQUIREMENTS FROM HONDA REGARDING REPLACEMENT (I.E. BRANDS, WHO SHOULD DO IT, ETC). HE SAID ?NO ANYONE WHO DOES AUTO GLASS IS FINE? 3. MONDAY (3/28/05) CALLED HONDA CUSTOMER SERVICE 1-800-999-1009 SPOKE TO CHRIS TO WHOM I RELATED THE EVENTS SO FAR INCLUDING THE FACT THAT THE CRACK HAS NOW TRAVELED ALMOST COMPLETELY ACROSS THE WINDSHIELD. I MENTIONED THE TSB THAT INCLUDES MY VIN NUMBER (03-028) HE OPENED A CASE NUMBER SO THIS SITUATION CAN BE EVALUATED BY A DISTRICT MANAGER. HE STATED I WOULD BE CONTACTED IN 24-48 HOURS BY A HONDA DISTRICT MANAGER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115944March 28, 2005
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKED AFTER NO APPARENT IMPACT. IT WAS A COLD MORNING/AFTERNOON. CAR WAS GARAGED AT HOME AND AT WORK. THE CRACK WAS NOTICED UPON RETURNING TO THE VEHICLE AFTER WORK. CRACK STARTED 12-14 INCHES FROM LOWER EDGE OF PASSENGER SIDE. EXTENDED FROM BENEATH WINDOW SEAL VERTICALLY FOR 5-6 INCHES AND TURNED ABRUPTLY TOWARD PASSENGER SIDE EDGE FOR 6-8 INCHES. DEALER IDENTIFIED IT AS A STRESS RELATED CRACK WITH NO APPARENT IMPACT POINT. REPLACED UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114747March 25, 2005
VISIBILITY:WINDSHIELD
WINDSHIELD IS CRACKED TWICE. ONE CRACK IN FRONT OF PASSENGER SEAT, MAKES AN ARCH TO LOWER PASSENGER CORNER. OTICED SECOND CRACK IN MARCH, BEGINS IN FRONT OF DRIVER, VERY BOTTOM OF THE GLASS, EXTENDS TO MIDDLE OF WINDSHIELD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114593March 24, 2005
ELECTRICAL SYSTEM
FIRE OCCURRED IN DRIVER'S SIDE DOOR OF 2004 HONDA ELEMENT WHILE IT WAS PARKED OVERNIGHT IN THE DRIVEWAY. FRONT UPPER QUARTER OF DOOR COMPLETELY BURNED/MELTED AWAY, DOWN TO BARE EXTERIOR METAL. EXTENSIVE SMOKE DAMAGE TO INTERIOR. VEHICLE WAS IN CONSUMER'S POSSESSION FOR ONLY 12 DAYS AND HAS FEWER THAN 300 MILES ON ODOMETER. VEHICLE WAS TOWED TO DEALER WHERE IT IS STILL UNDER EXAMINATION. NO EXPLANATION OR RESOLUTION AT THIS TIME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10114242March 17, 2005
STRUCTURE:FRAME AND MEMBERS
I HAVE A HONDA ELEMENT WITH WINDSHIELD THAT CONSISTENTLY CRACKS. I HAVE THE 5TH CRACKED WINDSHIELD ON MY CAR AND IVE HAD THIS CAR JUST 2 YEARS NOW. THIS IS NOT NORMAL. I HAVE HAD MANY OTHER CARS THAT COULD SUSTAIN ROAD CONDITIONS AND HAVE NEVER RAPLACED A WINDSHIELD THIS OFTEN. THIS WINDSHIELD CRACKS UPON AN IMMEDIATE IMPACT OF A ROCK, AND ALWAYS COMES OUT OF ONE OF THE LOWER CORNERS. I BELIEVE THAT THERE IS DEFECT IN THE FRAMING OF THE WINDSHIELD AND HONDA AS WELL AS THE DEALERSHIPS WONT DO ANYTHING FOR ME UNLESS I PAY. I HAVE REPLACED THE WINDSHIELDS 4 TIMES THROUGH INSURANCE BECAUSE HONDA WILL NOT ACCEPT INSURANCE CLAIMS. DUE TO THAT FACT I HAVE TO USE THE COMPANY THAT MY INSURANCE CO. SENDS TO ME. I ASSUME GEICO INS. CO. DOES NOT USE GLASS COMPANYS THAT USE FAULTY GLASS, AS I WAS TOLD BY THE HONDA DEALERSHIP. I BELIEVE THAT HONDA SHOULD ASSESS THE FRAMING OF THE WINDSHIELD FREE OF CHARGE TO DETERMINE THE PROBLEM. THERE HAVE BEEN WINDSHIELD RECALS FRO 2003 ELEMENTS AND HONDA STATES THAT MY 2003 VEHICLE IS NOT ONE OF THEM. I FIND IT TOO COINCIDENTAL THAT I AM HAVING SUCH SIMILAR PROBLEMS. THE INCIDENT DATE LISTED BELOW JUST INDICATTES THE DATE OF THE MOST RECENT CRACK AFTER JUST BEING REPLACED TO PASS NYS INSPECTION ON 2-23-05.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113947March 11, 2005
VISIBILITY:WINDSHIELD
A CRACK STARTED ON THE LOWER PASSENGER SIDE OF THE WINDSHIELD JUST LIKE OTHER ELEMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113920March 10, 2005
VISIBILITY:WINDSHIELD
(1) NORMAL EVERYDAY DRIVING; (2) CRACKED WINDSHEILD, ORIGINATING LOWER CORNER PASSENGER SIDE, CURVING UP AND TO MIDDLE, (3) PLAN TO TAKE TO DEALER SOON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112801March 9, 2005
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKED FROM LOWER PASSANGER SIDE CORNER AND IS SPREADING RATHER RAPIDLY ACCROS TEH ENTIRE WINDSHIELD. THIS WAS NOT INSTIGATED FROM ANY IMPACT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112739March 8, 2005
VISIBILITY:WINDSHIELD
WHILE ATTENDING A CONFERENCE LAST MAY, MY HONDA ELEMENT WAS PARKED IN A PUBLIC GARAGE. WHEN I RETRIEVED IT THERE WAS A CRACK STARTING FROM THE BOTTOM CENTER EDGE. OVER THE NEXT TWO DAYS IT CONTINUED TO CRACK VERTICALLY AND THEN HORIZONALLY ACROSS IN FRONT THE THE DRIVER'S SIDE. I HAD THE WINDOW REPLACED BY A WINDHSIELD REPAIR SHOP THAT IS USED BY MY HONDA DEALER. MY INSURANCE PAID FOR IT AS THE DEALER SAID IT WAS NOT COVERED UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112647March 7, 2005
VISIBILITY:WINDSHIELD
2004 HONDA ELEMENT - DRIVING ON THE HIGHWAY (NO GRAVEL) IN LIGHT-SUNDAY TRAFFIC AND HEARD A "POP". NEXT DAY, NOTICED A CRACK EMERGING FROM THE BOTTOM, PASSENGER SIDE OF THE WINDSHIELD THAT ARCED ABOUT A FOOT ACROSS THE WINDSHIELD WITHIN TWO DAYS. JOE MARINA HONDA SAID IT WAS AN IMPACT ISSUE AND REFUSED TO REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112567March 5, 2005
VISIBILITY:WINDSHIELD
2004 HONDA ELEMENT, AFTER ABOUT 2 MONTHS OF OWNERSHIP A CRACK IN WINDOW STARTED FROM LOWER RIGHT CORNER. DEALER CLAIMED A SMALL PEBBLE MUST HAVE STRUCK IT AND REFUSED TO REPLACE IT. HAD INSURANCE REPLACE IT.*AK NEXT DAY A SECOND PEBBLE STRIKES WINDSHIELD AND A STAR CRACK FORMS NON MY NEW WINSHIELD. TWO WEEKS LATER AND I HEAR A NOISE AND ANOTHER CRACK STARTS AT THE TOP OF THE WINDSHIELD AND GROWS ABOUT 12 INCHES IN AN HOUR. HOW MANY WINDSHIELDS WILL I NEED IN A YEAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112473March 3, 2005
VISIBILITY:WINDSHIELD
2003 HONDA ELEMENT WINDSHIELD CRACKED ON ITS OWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112475March 3, 2005
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
JUST AS MY WARRANTY EXPIRED (37,000 MILES) WHILE OUT OF TOWN, I NOTICED THAT THE FUEL GAUGE WAS NOT WORKING PROPERLY. I WOULD FILL UP AND IT WOULD ONLY MARK AT ABOUT HALF A TANK. I WAS A BIT CONFUSED AND DID NOT KNOW WHAT WAS CAUSING THE PROBLEM. I KNEW THAT THE TANK WAS FULL, BUT I DID NOT WANT TO TAKE ANY CHANCES. SO WHEN THE GAUGE WENT TO EMPTY AND THE FUEL LIGHT CAME ON I WOULD REFILL THE TANK AGAIN. WITH THIS PROBLEM AND NOT KNOWING EXACTLY HOW MUCH FUEL IS IN THE TANK IF I DO HAPPEN TO RUN OUT OF GAS. I COULD POTENTIALLY DO DAMAGE TO OTHER ENGINE AND MECHANICAL PARTS OR TO MYSELF AND FAMILY IF THIS HAPPENS ON THE ROAD. THE PROBLEM IS GETTING WORSE AND NOW IT GOES TO ONLY 1/4 A TANK AND THEN TO EMPTY. I AM TRYING TO GET IT TO THE DEALER, BUT MY WARRANTY HAS EXPIRES AND HONESTLY DO NOT HAVE THE CASH TO FIX IT. I FEEL THAT AT JUST BEING OVER THE WARRANTY THIS PART SHOULD NOT HAVE GONE OUT SO SOON. I HAVE HEARD OF OTHER COMPLAINTS FROM OTHER ELEMENT OWNER'S AND DO NOT KNOW IF THIS IS A COMMON PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112336March 1, 2005
VISIBILITY:WINDSHIELD
I OWN A 2004 HONDA ELEMENT. AS WITH THOUSANDS OF OTHERS, I HAVE A STRESS CRACK IN THE WINDSHIELD WITH NO DISCERNIBLE CAUSE. HONDA REFUSES TO FIX THE PROBLEM. THE VEHICLE WAS NOT IN ACCIDENT NOR IS THERE A ROAD STONE INCIDENT. THE CRACK GOES FROM JUST UNDER THE LEFT SIDE WINDSHIELD WIPER, UP AND TO THE LEFT TO THE SIDE OF THE WINDSHIELD. IT HAS A VERTICAL COMPONENT OF APPROX. 6 INCHES AND THEN A HORIZONTAL COMPONENT OF 3 INCHES. THE CRACK CANNOT BE FELT ON THE INSIDE OR OUTSIDE OF THE WINDSHIELD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112247February 27, 2005
VISIBILITY:WINDSHIELD
AS I GOT IN MY HONDA ELEMENT, THE WINDSHIELD CRACKED FROM THE BOTTOM OF THE DRIVERS SIDE, UP 16 INCHES ALMOST TO THE MIDDLE OF THE WINDSHIELD. NOTHING HIT MY WINDSHIELD. THIS IS A STRESS CRACK THAT IS PROBABLY POOR DESIGN ON HONDA'S PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112171February 25, 2005
VISIBILITY:WINDSHIELD
I AM AN OWNER OF A 2004 HONDA ELEMENT. LIKE MANY OTHER ELEMENT OWNERS, I'VE JUST HAD MY FIRST CRACKED WINDSHIELD, 3 MONTHS AFTER PURCHASE. I'VE ALSO HAD MY FIRST EXPERIENCE TRYING TO GET HONDA TO ADMIT THAT THERE IS A PROBLEM WITH THE WINDSHIELD IN THIS VEHICLE. THERE IS NO IMPACT MARK, BUT A CRACK RUNNING FROM UNDER THE RUBBER SEAL , UP AND ACROSS THE WINDSHIELD ON THE DRIVERS SIDE. THE SERVICE MANAGER WAS VERY SURE THAT AN IMPACT MUST HAVE CAUSED THIS, EVEN THOUGH HE COULD NOT FIND A SPECIFIC MARK USING THE IMFAMOUS "PEN TEST". I'VE READ NUMEROUS OTHER COMPLAINTS ON THIS SITE AND OTHERS ABOUT THIS ISSUE. WHEN IS THE NHTSA GOING TO FORCE HONDA TO ADMIT THEY HAVE A DESIGN PROBLEM?!? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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