Honda Element Complaints

1,283 consumer complaints on file.

#10735599July 21, 2015
ELECTRICAL SYSTEM
WHILE DRIVING THE SRS/AIRBAG LIGHT ON THE DASH. HAD IT RESETTED BUT DOESNT GO AWAY. CALLED THE DEALER AND WAS INFORMED ABOUT RECALLS ON THE AIRBAGS AND IGNITION SWITCH. NOTHING ABOUT THE AIRBAG LIGHT. IVE REVIEWED MANY FORM WHICH COUNTLESS PEOPLE COMPLAIN OF THIS ISSUE. PLEASE UPDATE ME ON ANYTHING REGUARDING THIS ISSUE! IM SCARED THE AIRBAGS MAY DEPLOY AS IM DRIVING, OR NOT DEPLOY WHEN NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735152July 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA ELEMENT. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND FAILED TO TURN OVER IN ORDER TO START THE VEHICLE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE FAILURE IN NHTSA CAMPAIGN ID NUMBER: 10V364000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734717July 17, 2015
AIR BAGS
WITH REFERENCE TO RECALL 14V-700, THE FOLLOWING WAS SENT TO HONDA IN MAY. THEY DID CALL A MONTH LATER STATING THAT THE PARTS WOULD BE IN SOON AND THAT HONDA OF BOWIE WOULD CONTACT ME FOR THE REPAIR. NOTHING HAS HAPPENED SINCE, IT HAS BEEN SEVEN MONTHS SINCE THE RECALL. 3 MAY 2015 [XXX] AMERICAN HONDA MOROR COMPANY. INC. HONDA AUTOMOBILE CUSTOMER SERVICE 1919 TORRANCE BLVD TORRANCE, CA 90501 310 783 3023 (F) REFERENCE: NHTSA RECALL 14V-700 DEAR SIR/MADAM: IN JANUARY OF THIS YEAR I RECEIVED THE AFOREMENTIONED RECALL NOTICE. AS A RESULT, I CALLED HONDA OF BOWIE, MD ASKING IF THEY COULD ACCOMPLISH THE REPAIR AND ASKED IF THEY HAD THE REQUIRED PARTS IN STOCK. THEY REPLIED AFFIRMATIVE, SO AN APPOINTMENT WITH THE SERVICE CENTER WAS SCHEDULED FOR 6 FEBRUARY. MY 2004 ELEMENT WAS DELIVERED TO THE SERVICE CENTER FOR THE AIR BAG (DRIVER AND PASSENGER) REPLACEMENT. THEY WERE ONLY ABLE TO REPLACE THE DRIVERS AIRBAG - TURNS OUT THAT THE PASSENGER COMPONENTS WERE NOT IN STOCK. I WAS ASSURED THAT HONDA OF BOWIE WOULD CALL WHEN THEY ARRIVED. THE SERVICE MANAGER INFORMED ME THAT PARTS WERE ON BACK ORDER AND EXPECTED SHORTLY. BEGINNING IN MARCH I HAVE MADE AT LEAST FOUR TELEPHONE CALLS TO THE PARTS DEPARTMENT ASKING ABOUT THE BACK ORDER AND ALWAYS RECEIVE THE SAME RESPONSE - SHOULD BE HERE SHORTLY. IT IS NOW MAY, FIVE MONTHS SINCE THE RECALL WAS PUBLISHED AND STILL NO ACTION ON THE REPAIR. WHAT DO YOU THINK? SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733726July 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA ELEMENT. UPON ENTERING THE VEHICLE AND ATTEMPTING TO PLACE THE KEY IN THE IGNITION, THE KEY FAILED TO ENGAGE WITH THE IGNITION SWITCH. OCASIONALLY, IT TOOK THE CONTACT TEN MINUTES TO GET THE KEY IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. MA 10/25/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732112July 8, 2015
AIR BAGS
2007 HONDA ELEMENT. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE AIRBAG RECALL NOTICE #14V-351. *SMD UPDATED 09/10/15*LJ UPDATED 11/07/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731796July 2, 2015
ENGINE
TL* THE CONTACT OWNED A 2003 HONDA ELEMENT. WHILE DRIVING 30 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT HEARD A LOUD POP AND BLACK SMOKE EMITTED THROUGH ALL OF THE VENTS INSIDE THE VEHICLE. THE BRAKES BECAME INOPERABLE AND THE VEHICLE IGNITED INTO FLAMES. THE CONTACT WAS ABLE TO ESCAPE THE VEHICLE WITHOUT INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10730796June 27, 2015
AIR BAGS
RE: DOT CASE # 804204 ON OR ABOUT JUNE 5, 2015 I FILED THE ABOVE CASE NUMBER ADVISING YOUR REPRESENTATIVE THAT I HAVE BEEN WAITING FOR A REPLACEMENT OF THE RECALLED AIRBAG. I HHAVE BEEN IN CONTACT WITH HOEHN HONDA OF CARLSBAD WHO ADVISED THE PART WAS ON BACK ORDER. AFTER FILING A COMPLAINT I RECEIVED A CALL FROM PATRICIA WITH AMERICA HONDA ON JUNE 9,2015 APPROVING A LOANER UNTIL THE REPLACEMENT PART WAS AVAILABLE, CASE # N032015-06-0500291. ON JUNE 9, 2015 I RECEIVED A MESSAGE FROM STACEY AT HOEHN HONDA REGARDING AN APPT. I RETURNED HER CALL LEAVING A MESSAGE ADVISING I WOULD RETURN IN TWO WEEKS. ON JUNE 15, 2015 I RECEIVED A MESSAGE FROM HOEHN HONDA ADVISING THE PART WAS AVAILABLE AND TO CALL AND SCHEDULE AN APPT. I RETURNED THE CALL ON THE SAME DAY AND REQUESTED AN APPT FOR JUNE 22, 2015. ON JUNE 16, 2015 I CALLED HOEHN AGAIN REQUESTED AN APPT. I SPOKE WITH ANNA WHO ADVISED THE EARLIEST APPT WOULD BE JUNE 29, 2015. I WAS.INFORMED THE REPAIR WOULD TAKE TWO HOURS. I AM SCHEDULED FOR AN APPT JUNE 29, 2015 FOR 7:15 AM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730414June 25, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 HONDA ELEMENT. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725950June 18, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY CARS BRAKE PEDAL HAD BEEN SOFT FOR SOME TIME. YET NO PROBLEM WITH THE BRAKES OR WITH THE VSA. I STARTED MY CAR ON SATURDAY MORNING (6/13/2015) AND THE VSA, ABS AND TRIANGLE EXCLAMATION LIGHT CAME ON AND WOULD NOT GO OUT. THE VEHICLE WAS CHECKED ON THE 30TH OF APRIL 2010 AND NO CHANGE WAS MADE TO THE VSA SINCE NO PROBLEM WAS REPORTED. I AM DISABLED AND DO NOT USE THE VEHICLE THAT OFTEN. IT IS WELL MAINTAINED AND IN EXCELLENT RUNNING ORDER. I TOOK THE CAR TO MY REGULAR MECHANIC AND HE TESTED THE CAR QUICKLY AND TOLD ME TO TAKE TO THE DEALER FOR RECALL REPAIR. IT IS DOING EXACTLY WHAT SERVICE BULLETIN 10-017 WAS REPORTING. I CALLED HONDA OF AMERICA ON THE 17TH OF JUNE 2015 TO SPEAK WITH THEM AND THEY TOLD ME TO TAKE IT TO THE DEALER. I HAVE A CASE NUMBER FROM THEM... .UPDATED 07/22/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725326June 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 HONDA ELEMENT. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671070June 10, 2015
AIR BAGS
2004 HONDA ELEMENT. CONSUMER WRITES IN REGARDS TO AIRBAG INFLATOR RECALL. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. *JB UPDATED 07/06/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722970June 8, 2015
AIR BAGS
2004 HONDA ELEMENT. CONSUMER WRITES IN REGARDS TO AIRBAG INFLATOR RECALL AND LACK OF PARTS. *SMD THE CONSUMER REFERENCED RECALL # 14V351000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723342June 4, 2015
UNKNOWN OR OTHER
DOOR LOCK ON THE DRIVERS DOOR STOPPED WORKING. HONDA SAID I NEEDED A KEY FOB. IT WORKED FOR A WHILE. NOW MY KEY FOB WILL NOT OPEN DRIVERS DOOR. THE ONLY WAY TO LOCK OR UNLOCK MY DOOR IS TO PULL UP ON THE HANDLE AND PUSH LOCK DOWN AND TO GO TO THE OTHER DOOR AND CRAWL ACROSS TO UNLOCK IT. I HAVE READ OF MANY OWNERS BEING LOCKED OUT OF THEIR CARS TOTALLY. A REPAIRMAN THOUGHT IT WAS THE ACTUATOR. WHEN HE WENT TO INSTALL IT, IT WAS NOT. I HAVE SPOKEN TO SEVERAL HONDA SERVICE DEPARTMENTS AND THEY HAVE NO CLUE THEY SAID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723290June 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 HONDA ELEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 13V436000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722978June 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 HONDA ELEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 13V436000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722335May 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ELEMENT. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED WHIPLASH, CERVICAL STRAIN, NECK PAINS, X-RAYS, AND FURTHER MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN BY THE INSURANCE COMPANY FOR BODY REPAIRS AND THE AIR BAG FAILURE WAS NOT DIAGNOSED. THE DEALER HAD NOT DIAGNOSED THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS). THE CONTACT RECEIVED THE NOTIFICATION ON APRIL 15, 2015, BUT WAS UNABLE TO SCHEDULE THE RECALL REPAIRS WITHIN A REASONABLE TIMEFRAME BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10720927May 27, 2015
AIR BAGS
2006 HONDA ELEMENT. CONSUMER WRITES IN REGARDS TO DISSATISFACTION WITH SERVICE AT DEALERSHIP ASSOCIATED WITH DEFECTIVE AIR BAG RECALL REPLACEMENT. *SMD UPON ARRIVAL FOR A SCHEDULED APPOINTMENT, THE CONSUMER WAS INFORMED THE PART WOULD NOT BE AVAILABLE UNTIL SEPTEMBER 2015. *JB UPDATED 07/20/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721595May 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA ELEMENT. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721733May 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ELEMENT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717624May 21, 2015
SERVICE BRAKES
WE HAVE HAD TO REPLACE OUR BRAKES & ROTORS EVERY YEAR,STARTING IN YEAR 3. (I DROVE ONLY 3,000 MILES A YEAR) THEN GAVE IT TO MY HUSBAND WHO DRIVES TO WORK. WHEN THE MILES GOT UP TO 14,000 - THAT WAS THE FIRST BRAKE & ROTOR REPLACEMENT. ASKED HONDA ABOUT THIS WHILE UNDER WARRANTY AND NO WORD ABOUT PROBLEMS, JUST THEIR ANSWER THAT IT WAS FROM A 'STREET SWEEPER' OR 'THE WAY WE DROVE.' SEVERAL TIMES THE ROTORS WERE SO BAD, THAT THE CAR SCREECHED. 2 YEARS AGO, HAD TO HAVE THEM REPLACED TWICE IN THE SAME YEAR-IN MARCH AND AGAIN IN OCTOBER TWICE NOW OUR CALIPERS HAD TO BE CHANGED AS WELL AS THE BRAKES & ROTORS. HAVE PUT A LOT OF $ OUT FOR ALL THESE REPAIRS. NOT HAPPY WITH HONDA OR THEIR CUSTOMER SERVICE ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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