Honda Crosstour Complaints (2013)

49 consumer complaints on file.

#10725433June 15, 2015
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHEN ATTEMPTING TO ACCELERATE FROM A STOPLIGHT, A SLIGHT PUSH ON THE GAS PEDAL HAS NO EFFECT ON THE CAR. SINCE THERE IS NO REACTION FROM THE CAR I WILL PUSH DOWN SLIGHTLY FURTHER ON THE GAS PEDAL IN WHICH CASE THE CAR ABSOLUTELY TAKES OFF AND ALMOST SPINS TIRES. VERY DANGEROUS IN CERTAIN SITUATIONS, ESPECIALLY WITH THE MORE POWERFUL V6 ENGINE I HAVE IN MY CROSSTOUR. THIS HAPPENS AT LEAST ONCE A MONTH AND SCARES THE LIVING HELL OUT OF ME. NEXT TIME I BUY A CAR, I AM GETTING ON THIS WEBSITE FIRST. ALL BUT ONE CROSSTOUR COMPLAINT IS SPECIFICALLY RELATED TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667239December 19, 2014
SERVICE BRAKES
MY REAR BRAKES PADS ARE COMPLETELY WORN OUT AND MY CAR DOES NOT EVEN HAVE 40K MILES ON IT. VERY DISAPPOINTED. HOW CAN MY REAR PADS BE OUT BEFORE MY FRONT PADS? ACCORDING TO THE HONDA DEALERSHIP THE REAR BRAKES GO OUT FIRST ON THESE TYPES OF CARS. I AM NO MECHANIC BUT THIS DOES NOT MAKE SENSE TO ME WHEN THE TECH IS BLAMING MY STOP AND GO TRAFFIC. I'VE OWNED CHEVY'S AND FORD'S AND I'VE NEVER HAD AN ISSUE WITH MY BRAKES GOING OUT SO SOON WHETHER FRONT OR REAR. I'M NEVER BUYING A HONDA AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661621December 2, 2014
STEERING
WHEN I STARTED THE CAR, THE INDICATOR FOR A POWER STEERING FAILURE WAS ILLUMINATED ON THE DASHBOARD. THE POWER STEERING DID NOT FUNCTION, AND THERE WAS NO POWER STEERING ASSIST. THE CAR HAS BEEN TAKEN TO THE DEALER FOR DIAGNOSIS AND REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607778July 2, 2014
VEHICLE SPEED CONTROL
WHEN WE FIRST PURCHASED THIS 2013 HONDA WE LOVED IT AS IT IS A BEAUTIFUL CAR. MY HUSBAND AND I STARTED NOTICING A HESITATION WHEN STEPPING DOWN ON GAS PEDAL TO MOVE ACROSS ONCOMING TRAFFIC INTO THE RIGHT HAND LANE MAKING A LEFT TURN. THE HESITATION BECAME FRIGHTENING. THE SERVICE DEPARTMENT MANAGER EXPLAINED TO ME THAT THIS WAS NORMAL FOR HONDA AS IT WAS A TRANSITION PERIOD WHILE CHECKING TRACTION. WE SEE IT AS DANGEROUS. NOW THAT WE OWN THE CAR SINCE 3/7/14 WE NEED TO KNOW WHAT OUR OPTIONS ARE. DO WE HAVE TO WAIT UNTIL THERE IS AN ACCIDENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567584March 6, 2014
POWER TRAIN
THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR IN OCTOBER 2013 AND CONTINUES TO DATE. WHEN STOPPED AT INTERSECTION AND MODERATELY ACCELERATE, THE CAR DOESN'T MOVE. IT CAUSE YOU TO PANIC AND ACCELERATE HARDER AND THEN THE CAR JERKS AND TAKES OFF TOO FAST. IT'S ALMOST LIKE WHEN YOU TAKE THE FOOT OFF THE BRAKE AND ACCELERATE THE GEARS SLIP AND WHEN IT GRABS IT JERKS AND ACCELERATES ABRUPTLY. THIS IS NERVE RACKING WHEN TRYING TO TIME CROSS TRAFFIC TO CROSS INTERSECTION OR MERGING INTO TRAFFIC. NOT A VERY SECURE FEELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556031December 14, 2013
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
AT LOW SPEED THE VEHICLE HESITATES BEFORE ACCELERATING. FIRST NOTICED PROBLEM IN MALL PARKING LOTS. WHEN I ATTEMPTED TO SLOWLY MANEUVER THE VEHICLE, THE VEHICLE FAILED TO RESPOND TO THE GAS PEDAL. IF YOU CONTINUE TO APPLY THE GAS, THE VEHICLE WOULD LUNGE FORWARD, ALMOST SPINNING THE FRONT WHEELS. YESTERDAY I MADE A RIGHT TURN ON TO A BUSY ROAD, AND THE VEHICLE JUST DIED. WITH A GARBAGE TRUCK FAST APPROACHING I CONTINUED TO APPLY THE GAS, AND THE VEHICLE FINALLY ACCELERATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545999September 28, 2013
ENGINE, VEHICLE SPEED CONTROL
WHEN STOPPED AT INTERSECTION AND TAKING FOOT OFF BRAKE TO PROCEED, OCCASIONALLY CAR WILL NOT MOVE FORWARD WITH MODERATE GAS PEDAL PRESSURE. BACKING OFF THE GAS SLIGHTLY GETS CAR GOING FORWARD. ENGINE DOES NOT QUIT DURING THESE EPISODES, IT JUST WILL NOT MOVE CAR UNLESS GAS PEDAL POSITION IS CHANGED BY BACKING OFF A LITTLE. THIS CAN BE VERY PANIC-INDUCING WHEN TIMING CROSS-TRAFFIC FOR A CROSSING OR MERGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535608August 14, 2013
POWER TRAIN
HESITATION: WHEN TRYING TO ACCELERATE, AFTER STOPPING, IN MANY INSTANCES THERE IS A VERY PRONOUNCED HESITATION BEFORE THE CAR STARTS FORWARD. THIS IS A REAL PROBLEM WHEN ATTEMPTING TO MERGE INTO TRAFFIC OR ACCELERATE FROM A STOP SIGN OR TRAFFIC LIGHT. THERE IS A SAFETY PROBLEM WHEN PRESSING ON THE ACCELERATOR AND IT TAKES SEVERAL SECONDS FOR THE CAR TO START MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498366February 16, 2013
SEATS
NOTE: THIS IN REFERENCE TO THE HONDA CROSSTOUR WHICH IS NOT LISTED IN YOUR DROP DOWN . THE HEAD RESTRAINT IS BADLY PROPORTIONED--WITH ANY ADJUSTMENT OF THE SEAT OR RESTRAINT IT FORCES MY FORWARD AND DOWN--THIS WAS NOT NOTICEABLE IN THE SHORT TEST DRIVE BUT ONLY DURING A LONGER DRIVE --AFTER A FAIRLY SHORT TIME I DEVELOPED A VERY PAINFUL NECK AND IT GOT WORSE WITH TIME.. I HAVE CONTACTED THE DEALER BUT THEY DID NOT OFFER ANY SOLUTION TO THE PROBLEM OTHER THAN TO ADJUST THE SEAT. TRIED THAT UNTIL I HAD EXHAUSTED ALL POSSIBLE POSITIONS WITH NO ACCEPTABLE RELIEF, THEY DID ADMIT THERE HAVE BEEN "A FEW" SUCH COMPLAINTS. I ALSO CALLED AMERICAN HONDA--THE RECEPTION WAS FRIENDLY AND THE PERSON I TALKED TO WAS CONCERNED BUT STATED SHE WAS NOT AWARE OF ANY PROBLEMS AS I DESCRIBED. AFTER SOME RESEARCH I FIND THIS HAS BEEN AN ONGOING PROBLEM FOE SOME TIME AND INCLUDES PRIOR MODEL YEARS AND OTHER MODELS. I DO BELIEVE A RATHER MINOR MODIFICATION COULD PROVIDE THE RELIEF NEEDED AND STILL BE WITHIN THE 50MM CLEARANCE THAT IS ALLOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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