Honda CR-V Complaints

1,849 consumer complaints on file.

#11458586March 28, 2022
VISIBILITY/WIPER
The heating system on the vehicle is insufficient. The cabin does not warm up when idling in the winter. Defrosting on cold days becomes an issue which creates a potential hazard for visibility. The red bar on the temperature guage will not appear when idling and the temperature rises and the red bar appears only after the car has been driven. Searching online on this issue indicates this is an issue where many CRV owners have had this weak heating system issue. I contacted the dealer and they said "Yes we are aware of that. And that's the way it is and nothing can be done about it." So there appears to be no intent by Honda to address this weak heating system issue which is a big problem in winter weather. Thus my filing this complaint. Honda should perform a recall and correct this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458287March 25, 2022
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
On more than one occasion while driving the touch screen went black couldn’t access my navigation nothing couldn’t get the screen to turn on it wouldn’t do anything. Then it will tell me connect device when my phone is plugged in I’ve changed the cords replaced them with generic apple cords nothing bought apple cord and still nothing, apple car play doesn’t connect says you need to unplug device for car play to work nothing. The sensors are not working like they should there will be nothing around the car will alarm brake then it will automatically brake. I should not have to at to replace the touch screen in my vehicle it’s under warranty well under the miles as well. I work at a car dealership and the touch screen issue is a big problem I get several complaints about the touch screens not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456635March 14, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2021 Honda CRV is activating the brakes at inappropriate times. I've had 5 total instances that could have resulted in a rear-end collision both on the street driving 5-35 mph and freeway at 30-50 mph. The system on the dash board flashed "brake." However, there is more than a car space between the car in front of the car. The braking system activates and I am unable to counteract the brakes locking up on the car. I am very concerned that if I were to continue to drive my car , it may result in an accident with a car crashing into the back of my car. At this time I am waiting for the vehicle to be inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456449March 12, 2022
VISIBILITY/WIPER
I bought the car back at September. After 2 week of commuting to work and back home, I notice a large crack near top edge of passenger side windshield one morning. The cracks then continue spread downward in multiple hairline pattern. Luckily my insurance through Progressive cover the windshield replacement cost with $0 glass deductible. The whole windshield was replaced and the camera system onboard was reprogram by Safelite.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456239March 10, 2022
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
-the car is rolling right and left even during the lane keeping assistance is on. -the driver seat started to deteriorate. -the air-condition compressor start to be noisy, no enough cooling even though it was winter season. - during the moderate bad weather all driver assist system cannot operate, while my last vehicle was better ( Hyundai elantra). - remote start engine does not work properly, while other cars is working ( same model, and same distance and direction)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454660March 1, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended braking. The contact then deactivated the collision mitigation braking system. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454419February 28, 2022
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds, the vehicle would independently downshift without warning. The contact also stated that the failure would occur while the cruise control was activated. In addition, the contact also stated that the lane-keep assist would fail to differentiate between road salt and line marking on the roadway, resulting in inadvertent sudden downshifting. The contact's husband had taken the vehicle to a dealer where their concerns were ignored and no diagnostic test was performed. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100. In addition to the above, the lane keep assist cannot distinguish between lines & cracks in the road, which is a big deal in Missouri, and an issue I fight with daily on roads I have no choice to travel on. And it's not downshifting that happens with the lane keep assist-it tries to correct, but the corrections if I don't fight them will either run me into the opposing lane or off the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454061February 25, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have a 2022 Honda CRV EX, the emergency braking system activates at random times and could cause a wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452500February 17, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
When driving after dark on rural roads or roads with low light, and using the low-beam headlights, the road is only visible through the lower 1/3 of the windshield. Visibility forward is extremely limited. There is a band of darkness on the upper 2/3. This makes for very dangerous and limited visibility. The visibility improves when the high beams are used. This problem has was first noticed in 2021. I have a video I took of the issue. I took my car to the dealer for service and they say they cannot fix it. They claim, so far, that the headlights are working fine, but they admit that they are unable to check for nighttime issues as I describe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446258January 4, 2022
AIR BAGS
The srs light came on the dash board and yet to clear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445720December 31, 2021
UNKNOWN OR OTHER
Hood latch sensor started beeping on a trip from Colorado to Wyoming 12/19/21. I had never opened the hood but it had recently had it’s first service, and I could find no visible issue. I had made an appointment with Freedom Honda because they have no shuttle service to my part of town for 12/30/21 I needed to get a ride from my son. On 12/21/21 I had to drive 40 miles and noticed the hood was actually vibrating. I have been told that the dealership needs to order a new hood latch. This vehicle has less that 5,000 miles on it. They are telling me to come pick it up and the part “a new hood latch” will possibly arrive on Tuesday the 4th. I do not feel safe driving this vehicle at this point. They are expecting me to pay for the new latch, when it is obviously a manufacturer defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440884November 18, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have a 2021 Honda Crv Awd. On 11/14/2021 the Forward Collision Avoidance System engaged . I was stopped at a red light and when the light turned proceeded in 30 feet the system engaged. There was no car or pedestrian in front of me. The car beeped and brakes engaged. Luckily the car behind me was able to stop. Like another car with the same problem brought it to the dealer and was told they couldn’t find anything was wrong. They did lower the sensitivity of the sensors. The also said that a leaf could set it off. My wife is not comfortable riding in the car now. She fears that it could happen on the HiWays.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435798October 6, 2021
AIR BAGS, SEAT BELTS
I was driving and stopped for traffic, however, I was rear ended and resulted in a 4-car pileup. Upon being rear ended and pushed fast toward the car in front and crashing the car in front, the airbags did not deploy. I had a passenger as well. During the accident the driver seatbelt did not lock, however, the passenger one did lock to prevent harm.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11435201October 2, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
Purchased car on July 7, 2021, that same day the car did not start when stepped on brake and pushed start button. Happened again on July 8, 2021. Called Dealer, Took it in on July 9, 2021. They could not duplicate problem. Assured me it was not a problem. Drove to CT on July 10, 2021, Did not start several times during the trip. On July 11, on return trip from CT a warning light came on dashboard. IN black letters in a red rectangular box - BRAKE. I called dealer on Monday July 12, 2021 and reported the warning. He said it meant there were cars in the way. The BRAKE IN A BOX occurred 2 more times (8/6 and 8/17). I called dealer who said it was not a problem. I subsequently searched the warning on line and it says "BRING YOUR CAR TO A DEALER. TO CONTINUE DRIVING COULD BE DANGEROUS!" I left the car with the dealer for 9 days. Sept 3 through September 11, 2021. They said they could not find anything wrong. I continue to have problems with starting the car, often getting the message that says TO START ENGINE: BRAKE+PUSH. Which is exactly what I do to start the car. When I picked up the car on September 11 (after 9 days with the dealer) the service manager told me he would contact their regional manager to report the problem to the regional manager. That's the last I heard from him except when I called and he said he had not heard from regional manager yet. I called again and left message but have not heard back. I have also submitted a complaint with HONDA and I have written 3 emails to the VP of Customer Relations. the VP has not responded to me at all. The complaint person contacted the dealer and dealer told him they could not duplicate the problem. After many weeks, complaint person contacted me to let me know this. He has no other recommendations. At this time i am afraid to drive the car and just drive it locally. I have avoided the highway, and any long trips because of my fear that there is something seriously wrong with the car and brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434218September 24, 2021
SERVICE BRAKES
Purchased car on July 7,2021. That same day the car did not start when stepped on brake and pushed start button. Happened again on July 8, 2021. called dealer. Took it in on July 9th,2021. They could not duplicate problem. Assured me it was not a problem. Drove to CT on July 10, 2021. Did not start several times during the trip. On July 11th, while returning from CT. a warning light came on dashboard. in Black Letters in a Red Rectangular Box - BRAKE. I called dealer on Monday the 12 and reported this. He said it meant there were cars in the way. The BRAKE IN A BOX occurred 2 more times (8/6 and 8/17). I called dealer who said it was not a problem. I subsequently searched the message on line - it says " BRING YOU CAR TO A DEALER. TO CONTINUE DRIVING COULD WELL BE DANGEROUS!" I left the car with dealer for 9 days, Sept 3, 2021 through September 11, 2020. They said they could not find anything wrong. I continue to have problems starting the car. Often getting a message that says: TO START ENGINE: BRAKE + PUSH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431849September 6, 2021
UNKNOWN OR OTHER
The keyless car was accidently turned off while not in not in park The car started to roll. Yes the car is available for inspection. But based on complaints I have seen online this is how the car was designed. Pedestrian or driver could be rolled over and injured or killed, No it has not been confirmed but after I got home I was easily able to reproduce the rolling with the car turned off while not in park. No. At this point the car nor person has needed police or insurance. The car does offer beeps for warning but the car beeps so much I thought it was the car going by. It is an easy mistake we all know because we have driven cars with keys and can't remove the keys without being in park. I was able to exit the car with my keys. Pedestrians do not watch for rolling cars. Needs to be fixed in this model of car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430384August 24, 2021
AIR BAGS
The contact owns a 2021 Honda CR-V. The contact stated that the air bag fault message was displayed. The vehicle was diagnosed and repaired but continued to experience a failure. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429757August 19, 2021
SEAT BELTS
The seat belt clips in the back seat that are placed together I feel are backwards. If you look in the backseat behind the driver's seat, that buckle and clip for the middle passengers seat should be flipped around. When utilizing the middle seat belt, it has to go around the seat belt to the left. This to me is a big safety concern as it adds extra pressure to the seatbelt buckling in, should there be an accident. Plus it makes it hard for the person to the left to buckle in their belt because the other seatbelt is in the way. I hope this issue can be fixed and may need to even be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427130July 30, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I bought a 2021 Honda CRV on May 01, 2021. On July 22 and again on July 25 this car just suddenly put on the breaks for no reason. On the second occasion my sister was in the car with me and was slung forward. She has had three heart attacks and has a pace maker and was so upset I feared her heart might fail her. I have had one heart attack and my heart was pounding too. Fortunately there was no car close behind me on either occasion or I would have been rear ended. Now I feel I must drive slowly because of this but that increases the likelihood of someone driving too close behind me and hitting me if the car stops suddenly. I took the car to the dealership but they said there was nothing wrong with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426470July 26, 2021
SERVICE BRAKES
A complete failure of the braking system occurred while operating the vehicle. This resulted in the vehicle "coasting" to a stop under the laws of physics only. No indicators were present until the time of failure at which point a number of them went off. In the aftermath of the incident, the brake pedal laid flat on the floorboard without the sense of hydraulic pressure present. The brake fluid reservoir was full. Had the vehicle been operating at higher speed, the potential for injury or loss of life is evident. This particular vehicle had under 3,000 miles when the incident occurred. The issue was reproduced by the dealership and has a label that reads "DO NOT DRIVE" on it at the moment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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