Honda CR-V Complaints

16,579 consumer complaints on file.

#10090561September 7, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2 POWER DRIVEN DOOR LOCKS (PASSENGER & DRIVER SIDE) ON A 1998 HONDA CRV HAVE BOTH FAILED. THE FAILURE WAS THE INABILITY TO ENTER THE VEHICLE (DRIVER SIDE) OR EXIT THE VEHICLE (DRIVER AND PASSENGER). BOTH LOCKS NEEDED TO BE REPLACED WITHIN 6 MONTHS (FEB - AUG '04). ADDITIONALLY, THE HATCH LOCK ALSO FAILED AND NEEDED REPLACEMENT. SPEAKING WITH AMERICAN HONDA AND SINCE THE MILEAGE IS 125 - 130K MILES, THEY INDICATED THERE WAS NOTHING THEY COULD DO AS WELL AS THEY HAD NO RECALLS ON THE VEHICLES. THE DEALERSHIP HOWEVER HAD INDICATED THAT THERE HAVE BEEN INTERMITTENT PROBLEMS WITH LOCKS REQUIRING REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091505September 7, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 50 MPH, THE CONSUMER NOTICED SMOKE COMING FROM THE REAR. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE CAUGHT ON FIRE AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE INSURANCE COMPANY INFORMED THE CONSUMER THAT THE DOUBLE GASKET CAUSED THE VEHICLE TO CATCH ON FIRE. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10090369September 3, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE DRIVING AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, AIR BAGS WERE INOPERATIVE AND WOULDN'T DEPLOY WHEN NEEDED. VEHICLE WAS INSPECTED SEVERAL TIMES. AT LAST INSPECTION MECHANIC INDICATED TO THE CONSUMER THAT AIR BAG SENSOR FAILED, AND WILL COST $665.00 FOR THE PART ALONE, NOT INCLUDING LABOR. PROBLEM WAS NOT RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088887August 31, 2004
ENGINE AND ENGINE COOLING
AS NEW OWNER OF CR-V AFTER READ SO MANY COMPLAINT REGARDS THE ENGINE FIRE AFTER OIL CHANGE, I DECIDE TO FILE A COMPLAINT TO HONDA FOR ITS IRRESPONSIBLE/INEFFECTIVE ACTIONS TO PREVENT ENGINE FIRE. IT IS HARD TO BELIEVE THAT SO MANY FIRE CASES EVEN UP TODAY, YET HONDA STILL DID NOT WANT TO RECALL OR TAKE REAL ACTION TO FIX THE PROBLEM. IT IS VERY SCARY TO IMAGE THE WORSE CASE - IF YOU GOT THE ENGINE FIRE IN ONE LANE HIGHWAY IN THE MOUNTAIN AREA, THERE IS NO SIGNAL FOR CELL PHONE TO CALL 911 TOO. IT IS ALSO DANGEROUS TO WALK OR EVEN STAY IN THAT TYPE OF HIGHWAY. OWNER OF CR-V HAVE NO PEACE OF MIND TO DRIVE IT AFTER OIL CHANGE. ESPECIALLY SOME ENGINE FIRE OCCURRED TWO MONTHS LATER AFTER OIL CHANGE BASED ON COMPLAINT CASE. HONDA SHOULD FIX THE PROBLEM. HONDA SHOULD NOT JUST LAY THE RESPONSIBILITY DOWN TO TECHNICIAN. WHY ONLY CR-V CAUGHT FIRE? NOT PILOT? NOT SUV FROM OTHER MAKERS? THE ENGINE FIRE CANNOT BE SIMPLY EXPLAINED BY THE SLOPPY JOB OF TECHNICIAN PERFORMED AS IT HAPPENED/HAPPENS AT DIFFERENT STATES IN US. NHTSA, PLEASE OPEN THE INVESTIGATION AGAIN AS NUMBER OF ENGINE FIRE ARE INCREASING ACROSS US. PLEASE GIVE CONSUMER SAFE SUV AS IT SHOULD BE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090073August 31, 2004
TIRES:TREAD/BELT
THE ORIGINAL TIRES SHOWED SIGNS OF EXCESSIVE WEAR. VEHICLE WAS BOUGHT ON MAY 2003, AND FOUR TIRES NEEDED TO BE REPLACED WITH ONLY 13,140 MILES ON THEM. DEALERSHIP ROTATED TWICE THE FOUR TIRES. BRIDGESTONE, DUELER. SIZE UNKNOWN, DOT# UNKNOWN. . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087064August 31, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
WHILE DRIVING AUTOMATIC TRANSMISSION LOWER GEAR DOESN'T SHIFT PROPERLY FROM THE FIRST TO THE SECOND GEAR. THEN, WON?T SHIFT AT ALL. *AK THE SHIFT LEVER WOULD NOT DOWN SHIFT INTO LOW SPEEDS WHILE DRIVING DOWN STEEP HILLS. THE DEALER WORKED ON THE STEERING COLUMN AND NOW THE LEVER WORKS BETTER BUT IT'S NOT AS SMOOTH AS THE CONSUMER'S 2004 HONDA ACCORD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087168August 30, 2004
AIR BAGS
WHILE DRIVING 40 MPH, THE CONSUMER'S VEHICLE WAS NEARLY INVOLVED IN A FRONT END COLLISION. WHILE AVOIDING THE COLLISION, THE VEHICLE LOST CONTROL AND DROPPED DOWN A 30 FOOT EMBANKMENT. UPON IMPACT, THEDUAL AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A BROKEN NECK IN THREE PLACES, MAJOR BACK INJURIES, AND FRACTURES OF SEVEN RIBS. THE VEHICLE WAS TOTALED. *AK NONE OF THE SIDE AIRBAGS DEPLOYED EITHER. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10089837August 26, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER TOOK VEHICLE TO EMISSIONS TEST STATION, AND WAS TOLD THAT HIS FAILED THE EMISSIONS TEST BECAUSE IT WAS MISFIRING. CONSUMER STATED THAT EMISSION OFFICIALS GAVE HIM A PAPER THAT STATED THE CODES THAT MADE HIS VEHICLE NOT PASS THE TEST. CONSUMER CALLED THE HONDA DEALER, AND ASKED THEM TO GIVE HIM THE MEANING OF THE CODES. WHEN THEY DID, AND HE ASKED WHAT THEY MEANT, HE WAS TOLD THAT BASICALLY THEY MEANT THAT ENGINE WAS MISFIRING. CONSUMER NOTICED THAT TRANSMISSION WAS SHIFTING WEIRDLY, BUT HE DID NOT PAY ANY ATTENTION TO IT. HOWEVER, WARRANTY EXPIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088632August 26, 2004
ENGINE AND ENGINE COOLING
I WAS ON MY WAY HOME FROM WORK, LESS THAN 2 MILES FROM HOME. I STOPPED AT A STOP LIGHT AND NOTICED SMOKE. I DIDNT' KNOW IT WAS MY CAR AT THE TIME. I DROVE A HALF A BLOCK AND MY CAR FILLED UP WITH SMOKE. I IMMEDIATLY PULLED OVER AND A PERSON BEHIND ME STOPPED AND TOLD ME SHE SAW FLAMES FROM MY CAR. I HAD IMMEDIALTLY TURNED MY CAR OFF AS SOON AS I PARKED IT, SO I DID NOT SEE THE FLAMES. AN ADDITIONAL MAN DROVE UP AND SAID HE HAD SEEN THE FIRE ALSO. OIL HAD POURED OUT FROM UNDER MY CAR. I HAD JUST HAD MY FIRST OIL CHANGE ON MONDAY AUG 23RD. I HAVE APPROXIMATLY 5500 MILES ON THE VEHICLE. IT IS A 2004 HONDA CRV. MY DEALERSHIP (CHEZIC SAYERS) HAD THE VEHICLE TOWED BY CAMPUS TOWING. THE TOW TRUCK DRIVER TOLD ME THAT THAT WAS THE THIRD CRV THAT HE HAD TOWED WITH FIRE DAMAGE IN THE LAST 3 MONTHS.(HIS NAME WAS PHIL) I THINK THERE SHOULD BE A RECALL IF THIS HAS HAPPENED THIS MANY TIMES. I ALSO LOOKED UP ON THE INTERNET AND IT SAID THAT THERE HAD BEEN 27 FIRES LINKED TO OIL CHANGES IN THIS VEHICLE. I FIND THAT APPALLING. I COULD HAVE BEEN SERIOUSLY HURT! AS OF RIGHT NOW, I AM NOT SURE OF THE CAUSE BECAUSE IT WAS AFTER 5PM BY THE TIME THE DEALERSHIP LOOKED AT THE CAR. THEY SAID THEY WOULD CALL ME TOMORROW. I AM ASSUMING SOMEONE WILL CALL ME TO FIND OUT WHAT THE EXACT PROBLEM WAS AND TO FIND OUT HOW IT WAS HANDLED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10088380August 23, 2004
ENGINE AND ENGINE COOLING, EQUIPMENT
ON AUG. 20TH I TOOK MY '04 CR-V TO THE HONDA DEALER WHERE I BOUGHT THE VEHICLE FOR ITS 5,000 MILE SERVICE, INCLUDING ITS FIRST OIL CHANGE. THE NEXT DAY, AFTER DRIVING IT FOR SEVERAL MILES AND STOPPING TO GET GAS, I NOTICED A BURNT ODOR. I POPPED THE HOOD AND NOTICED A SMALL AMOUNT OF SMOKE COMING UP FROM THE BACK OF THE ENGINE. I LOOKED UNDER THE VEHICLE AND NOTICED OIL DRIPPING FROM SEVERAL LOCATIONS. I RETURNED THE CR-V TO THE DEALER. THEY EXAMINED THE VEHICLE AND TOLD ME THAT THE PROBLEM WAS A "DOUBLE-GASKET" - THE GASKET FROM THE FACTORY-INSTALLED OIL FILTER HAD STUCK IN PLACE WHEN THE OIL FILTER WAS REMOVED, AND A NEW OIL FILTER AND GASKET WAS INSTALLED OVER THE OLD GASKET, RESULTING IN AN OIL LEAK. AMID MANY APOLOGIES, THE OLD GASKET WAS REMOVED AND THE OIL CHANGE WAS PROPERLY COMPLETED. HAD I BEEN LESS ATTENTIVE TO THE VEHICLE AFTER THE OIL CHANGE, AND HAD THE VEHICLE BEEN DRIVEN AT HIGHWAY SPEEDS, THERE WAS A VERY GOOD POSSIBILITY THAT A FIRE WOULD HAVE RESULTED. WHY DID NHTSA CLOSE THEIR INVESTIGATION OF THE CR-V FIRES? WHY DID HONDA LAY THE BLAME ON TECHNICIANS? AND WHY, AFTER ALL THE PUBLICITY THE FIRES RECEIVED AND AFTER HONDA PRESUMABLY INSTRUCTED THEIR TECHNICIANS TO BE ESPECIALLY CAREFUL WITH CR-V OIL CHANGES, ARE CR-V OWNERS STILL AT RISK OF A FIRE AFTER AN OIL CHANGE? WILL IT TAKE A DEATH BEFORE NHTSA AND/OR HONDA DOES SOMETHING THAT EFFECTIVELY ADDRESSES THIS PROBLEM?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089428August 23, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE DRIVING AT ANY SPEED AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, AIR BAGS BECAME INOPERATIVE AND WOULDN'T DEPLOY WHEN NEEDED. DEALERSHIP INSPECTED VEHICLE SEVERAL TIMES, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088350August 22, 2004
ENGINE AND ENGINE COOLING:ENGINE
KNOWING THAT THERE IS A POTENTIAL HAZARD IN GETTING THE OIL CHANGED IN MY 2004 HONDA CR-V, I HAVE BEEN RESEARCHING A SOLUTION. IN THAT PROCESS, I HAVE BEEN TOLD BY SEVERAL AUTO SERVICE PLACES THAT THEY WILL NOT SERVICE MY CAR DUE TO THE LIABILITIES INVOLVED. THEY TOLD ME THAT OTHER VEHICLES DO NOT CATCH ON FIRE WHEN A GASKET IS LEFT ON OR SOME OIL LEAKS OUT, SO SOMETHING WAS CHANGED IN THE CR-V ENGINE THAT IS ALLOWING THE OIL TO NOW REACH THE MANIFOLD. I WILL NOT FEEL SAFE WHEN THE TIME COMES TO DEAL WITH THIS. HONDA MUST TAKE OWNERSHIP OF THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089714August 20, 2004
ENGINE AND ENGINE COOLING:ENGINE
CONCERNS REGARDING VEHICLE FIRE AFTER OIL CHANGE. *MR THE CONSUMER SUGGESTED THAT THIS VEHICLE WAS KNOWN TO CATCH FIRE IF THE OIL FILTER WAS NOT PROPERLY INSTALLED AT REGULAR OIL CHANGES. THE CONSUMER ALSO REQUESTED ADDITIONAL INFORMATION ON THIS ISSUE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083738August 20, 2004
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS STALLING AND SKIPPING AT TIMES ON LONG TRIPS ESPECIALLY WHEN THE WEATHER WAS HOT. *AK THE VEHICLE WAS TAKEN TO A LOCAL HONDA DEALER BUT THEY FOUND NO COMPUTER CODES TO SPECIFY THE PROBLEM. THEY THEN CLAIMED THAT THE GAS TANK HAD WATER IN IT AND CHARGED THE CONSUMER $560. WITHIN AN HOUR OF LEAVING THE DEALER THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TAKEN BACK TOT HE DEALER BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE STALLING. THE VEHICLE ON HAS 6000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081758August 20, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER STATED THAT VEHICLE CAUGHT ON FIRE AFTER THE FIRST OIL CHANGE. AFTER OIL CHANGE CONSUMER PULLED OUT INTO THE DRIVEWAY AND VEHICLE STARTED TO SMOKE. THEN, HE PULLED TO THE SIDE OF THE ROAD, AND CUT THE VEHICLE OFF. BY THIS TIME IT WAS JUST A LOT OF SMOKE, BUT NO FIRE. HONDA DEALER REPAIRED THE VEHICLE. CONSUMER STATES THAT THIS HAPPENED ON 3/4/04, WHEN THE MILEAGE ON THE VEHICLE WAS AT 5158. *AK *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10089280August 19, 2004
TIRES
BRIDGESTONE LT SIZE P205/70R15 DOT:T0118684PZ WHILE DRIVING AT 15 MPH, THE RIGHT FRONT TIRE BLEW UP. THE CONSUMER HAD TO PULL OVER. THE DEALER TOLD THE CONSUMER THEY HAD NOTHING TO DO WITH THE TIRE. PLEASE PROVIDE FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092214August 18, 2004
ENGINE AND ENGINE COOLING:ENGINE
PE04018 REGARDING ENGINE COMPARTMENT FIRES IN 2003 HONDA CRV.*MR INSURANCE AGENT REQUEST RESULTS OF PRELIMINARY EVALUATION PE04-018. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088161August 18, 2004
ENGINE AND ENGINE COOLING:ENGINE
HAVING SEEN THE NEWS REPORTS ON TELEVISION AND IN MY LOCAL NEWSPAPER ABOUT THE FIRES RESULTING AFTER THE FIRST OIL CHANGE ON 03-04 HONDA CR-VS I WAS MORE THAN APPREHENSIVE ABOUT MY FIRST OIL CHANGE. I CALLED MY DEALER TO MAKE AN APPOINTMENT AND MENTIONED THE FIRE PROBLEM. THE DEALER WAS UNAWARE OF ANY SUCH PROBLEM. NOW I'M EVEN MORE CONCERNED! HOW CAN THIS BE? ISN'T HONDA DOING ANYTHING ABOUT THIS POTENTIAL LIFE-THREATENING ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087944August 16, 2004
ENGINE AND ENGINE COOLING:ENGINE
AFTER HAVING THE OIL CHANGED, THE VEHICLE CAUGHT FIRE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10087580August 10, 2004
ENGINE AND ENGINE COOLING
CONSUMER FILED COMPLAINT BECAUSE SHE WAS UPSET ABOUT GETTING AN OIL CHANGE. SHE WAS AFRAID TO DRIVE. DEALER WILL REPLACE THE VEHICLE AT CONSUMER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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