Honda CR-V Complaints

16,579 consumer complaints on file.

#10478177October 1, 2012
STEERING
THE POWER STEERING SYSTEM (EPS) SHUTS DOWN MAKING THE VEHICLE DIFFICULT TO MANEUVER. IT HAS HAPPENED SEVERAL TIMES, MANY TIMES WHILE TURNING AT LOW SPEED (THE VERY PURPOSE OF POWER STEERING). ONE FAILURE OCCURRED IN A PARKING GARAGE AND NEARLY CAUSED A HEAD-ON COLLISION. THE FAILURE IS INTERMITTENT AND SOMETIMES INCLUDES ILLUMINATION OF THE EPS WARNING LIGHT ON THE DASH BUT NOT ALWAYS, AND THE LIGHT HAS NEVER SEALED-IN. THE SYMPTOMS ARE SIMILAR TO WHAT IS DESCRIBED IN COMPLAINTS AGAINST THE HONDA FIT THAT LED TO SERVICE BULLETIN 09-043 THAT APPLIED TO BOTH THE FIT AND THE CIVIC HYBRID (SEE HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1346C0/58). THE EPS SYSTEM IS NEWLY INSTALLED IN THE CR-V IN THE 2012 MODEL. BECAUSE THERE IS NO RECORD OF THIS PROBLEM FOR THE CR-V, HONDA DEALERS (WE HAVE CONTACTED MORE THAN ONE) ARE REQUIRING THAT THE FAILURE OCCUR WHILE THEY DRIVE THE VEHICLE BEFORE THEY WILL FIX ANYTHING. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWICE WITH THE SAME COMPLAINT MOST RECENTLY THE WEEK OF 9/24 AND LEFT WITH THE DEALER OVERNIGHT. THIS COMPLAINT IS BEING LOGGED TO ENSURE THIS FAILURE IS ON RECORD. BASED ON THE FACT THAT THE FAILURE IS VIRTUALLY IDENTICAL TO THAT DESCRIBED FOR A SIMILAR COMPONENT IN EARLIER FIT AND CIVIC VEHICLES, IT ONLY SEEMS REASONABLE TO APPLY THE SAME FIX WITHOUT THE NEED FOR DIAGNOSIS AND REPLICATION OF THE SYMPTOM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477975September 29, 2012
SEAT BELTS
THERE IS A PROBLEM WITH MY SEAT BELTS. THE LOCAL DEALERSHIP SAYS THEY ARE WORKING AS DESIGNED. I FIND IT HARD TO BELIEVE THAT HONDA WOULD AGREE SEAT BELTS THAT DO NOT RECOIL WHILE THEY ARE ON YOU DRIVING AND SEAT BELTS THAT KEEP YOU FROM BREATHING ARE DESIGNED THAT WAY. THE DEALERSHIP SAID THEY CANNOT DO ANYTHING. THEY ARE HOW THEY ARE. THE VEHICLE WAS PURCHASED NEW IN JANUARY 2004. IT HAS NEVER BEEN IN AN ACCIDENT. THE FRONT SEAT BETS INTERMITTENTLY DO NOT RECOIL WHILE DRIVING AND ALMOST ALWAYS AFTER RELEASING THEM TO EXIT THE VEHICLE. THEY ARE PROGRESSIVELY GETTING WORSE ESPECIALLY WHILE DRIVING. THE CONCERN IS IF THERE IS AN ACCIDENT THEY MIGHT NOT ENGAGE. SOMETIMES I CANNOT GET THEM TO ENGAGE BY MANUALLY PULLING ON THEM WHILE IN THE CAR. THE REAR SEAT BELTS HAVE ALWAYS BEEN EXTREMELY TOUCHY. NOT HAVING ANY KIDS AND RARELY HAVING BACK SEAT PASSENGERS THIS PROBLEM WASN'T NOTICED. RECENTLY I RODE IN THE BACK SEAT AND EVEN SLIGHTLY BREATHING WOULD MAKE THE BELTS RE-TRACK TO THE POINT YOU CAN NOT EVEN BREATHE OUT. AGAIN THE LOCAL DEALERSHIP SAID THERE IS NOTHING WRONG WITH THEM. WROTE TO HONDA 9/28/2012 REQUESTING THEY REPLACE THE SEAT BELTS AND CURRENTLY WAITING FOR A RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477238September 27, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE PASSENGER SIDE WINDSHIELD WIPER BLADE FAILED WHICH CAUSED WATER TO ACCUMULATE AND OBSTRUCTED THE DRIVERS VIEW. THE FAILURE WAS RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT HOW THE WINDSHIELD WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 10/16/12 *CN THE CONSUMER STATED THE PASSENGER SIDE BLADE THROWS WATER TO THE DRIVER'S SIDE IMPAIRING THE DRIVER'S VISION. THIS OCCURS WHEN THE WIPERS ARE ON MEDIUM OR HIGH SPEED. WHEN ON LOW THE WIPERS LEAVE STREAKS ON THE DRIVER'S SIDE. UPDATED 11/09/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477287September 27, 2012
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL* THE CONTACT OWNS A 2006 HONDA CRV. THE CONTACT STATED THAT WHILE UTILIZING THE MANUFACTURER'S JACK TO ROTATE THE TIRES, THE JACK BECAME TWISTED AND COLLAPSED, CAUSING THE VEHICLE TO FALL ON THE SUPPORTING BLOCKS THAT WERE PLACED UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY JACK REPLACED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 113,000. UPDATED 11/14/12*LJ THE CONSUMER STATED THE VEHICLE WAS ON A LEVEL DRIVEWAY. HE BELIEVED THE JACK WAS FAULTY AND IT WAS NOT PROPERLY HEAT TREATED. UPDATED 11/15/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477308September 27, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 HONDA CR-V. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE PASSENGER OF THE VEHICLE WAS ABLE TO CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V338000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE RECALL REPAIR WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477314September 27, 2012
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
I WAS POSITIONED AT AN INTERSECTION, WAITING TO MAKE A LEFT TURN IN HEAVY TRAFFIC. SINCE THIS VEHICLE IS MORE POWERFUL THAN THE ONE I HAD, PULLING OUT INTO TRAFFIC DIDN'T CONCERN ME THAT MUCH. WELL, IT DOES NOW. IT WENT JUST ENOUGH INTO THE INTERSECTION TO GET ME INTO A NEAR CRASH SITUATION. IT JUST TOTALLY BOGGED DOWN. THROTTLE POSITION SENSOR MAYBE? I HAVE TALKED TO FOUR PEOPLE WITH 2010 AND 2011 CRV'S AND THEY SAY THE SAME THING. I LOVE THIS CAR, BUT THIS HAS TO BE ADDRESSED. I HAVE HAD NO OTHER PROBLEMS EXCEPT FOR THIS. THIS IS A REAL DOWNER FOR ME IN RELATION TO THIS CAR. HELP US HONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476837September 24, 2012
SEATS
I HAVE COMPLAINTS ABOUT THE SAFETY REQUIREMENTS OF THE HEAD RESTRAINTS ON NEWER VEHICLES. I UNDERSTAND THE PHYSICS BEHIND THE SAFETY FEATURE OF HAVING THE HEAD RESTRAINTS TILTED CLOSE TO THE DRIVERS HEAD. HOWEVER, IF YOU DRIVE WITH YOUR HEAD ALREADY CLOSE TO A HEAD RESTRAINT THAT IS NOT TILTED (AS FOUND IN THE OLDER VEHICLES 2004 AND OLDER), YOU WILL STILL GET THE SAME SAFETY AND THE HEAD RESTRAINT IS MUCH MORE COMFORTABLE AND IT DOESN'T CAUSE PAIN. YOU NEED TO REVIEW AND AMEND YOUR REQUIREMENTS OF THIS SAFETY FEATURE, BECAUSE CURRENTLY, THE TILTED HEAD RESTRAINTS ARE CAUSING MORE HARM (AND PAIN) THAN SAFETY TO US DRIVERS WHO DRIVE UPRIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476857September 24, 2012
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
DUE TO RECALL LETTER OF INTERIOR FRONT DOOR LATCH AND FRONT PASSENGER DOOR LATCH NOT PROPERLY LATCHED, BROUGHT THE CAR TO HONDA OF SERRAMONTE TO HAVE IT FIXED. AFTER RETRIEVING MY CAR, I TESTED THE DOOR LATCH WHILE DRIVING, THE DOOR CAN STILL BE OPENED FROM THE INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476873September 24, 2012
EXTERIOR LIGHTING
BOTH LOW BEAM HEADLIGHTS STOPPED WORKING AT THE SAME TIME. I WAS PARKED WHEN THIS HAPPENED. THE FUSES ARE FINE. THIS IS THE SAME FAILURE FOR WHICH HONDA HAS ISSUED A RECALL, BUT LIMITED IT TO 2002-2004 CR-VS. THERE ARE NUMEROUS ACCOUNTS OF THIS FAILURE ON REPAIR FORUMS FOR 2005 YEAR CR-VS, AND A NUMBER OF COMPLAINTS ALREADY IN THE NHSTB DATABASE AS WELL. THE RECALL NEEDS TO BE EXPANDED TO COVER THE YEAR 2005. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476907September 24, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT STATED THAT ALL OF THE DOORS WERE LOCKED AND SHE WAS UNABLE TO UNLOCK ANY OF THE DOORS WHETHER USING THE ELECTRONIC KEY FOB NOR MANUALLY. THE CONTACT MENTIONED THAT SHE WAS NOT ABLE TO ENTER THE VEHICLE AT ALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476722September 21, 2012
AIR BAGS
DRIVER AIRBAGS SIGNAL COMES ON AND OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476516September 20, 2012
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION, STEERING
I TOOK MY VEHICLE TO THE HONDA DEALER FOR ITS 90,000 SERVICE. AT THIS TIME HONDA DEALER RECOMMENDED WORK BUT DID NOT PERFORM REPLACE FRONT LOWER ARM COMPLIANCE BUSHING, BALL JOINTS BOOT TORN. HONDA DID NOT MENTION THE NHTSA CAMPAIGN ID 12V12400, (SUSPENSION FRONT CONTROL ARM LOWER ARM). I FELT LIKE THE HONDA REP DID NOT EXPLAIN MY OPTIONS, AND DID NOT LISTEN TO MY CONCERNS. I HAD IT REPAIRED AT ANOTHER AUTO CARE CENTER. ON 9-13-2012, THE AC SYSTEM WENT, COMPRESSOR LOCKED UP. IT NEEDED AN ENTIRE NEW AC SYSTEM. AT THIS TIME, THE MECHANIC MADE ME AWARE OF NHTSA CAMPAIGN ID 12V12400 AS WELL AS MANY COMPLAINTS ON LINE OF HONDA AC COMPRESSOR PROBLEMS AND THE CLASS ACTION LAWSUIT (NOW OVER). ONE PART RUINED THE ENTIRE AC SYSTEM. HONDA WAS LESS THAN HONEST IN WANTING TO CHARGE ME FOR THE SUSPENSION FRONT CONTROL ARM LOWER ARM). THESE REPAIRS TOTALED $2500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475989September 19, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE SUN VISOR ONLY COVERED TWO-THIRDS OF THE SIDE WINDOW, LEAVING A LARGE PORTION OF THE WINDOW UNBLOCKED AND MAKING IT DIFFICULT FOR HIM TO SEE AS THE SUN GLARED THROUGH THE WINDOW WHILE DRIVING. THE DEALER AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE BUT NEITHER OFFERED ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475765September 18, 2012
SUSPENSION, STEERING
WITH 28,000 MILES NOW ON OUR 2011 CRV THAT WE BOUGHT NEW ALL 4 TIRES WERE WORN OUT WITH 13,550 MILES ON THEM,AND HAD ALWAYS HAD A VERY SLIGHT FRONT END BUMP. AFTER REPLACING ALL 4 TIRES THE BUMP WAS SO BAD WE WENT STRAIGHT BACK TO THE TIRE DEALER AND TIRE PRESSURE AND BALANCE WAS RECHECKED AND WAS FINE THE TIRES ARE FIRESTONE. AT 100 MILES ON THE TIRES WE WENT BACK AND HAD THE TIRES RECHECKED AND ROTATED WITH NO IMPROVEMENT IN THE BUMP. THE HONDA DEALERSHIP COULD ONLY SAY THE ORIGINAL TIRES WERE A VERY SOFT COMPOUND AS THE NEW ONES ARE A BETTER TIRE AND DOES NOT RIDE AS SOFT. THIS DEALERSHIP HAS SINCE CHANGED OWNERS AND THERE IS NO RECORD OF THEM CHECKING THE CAR. HE CRV EXL NOW HAS 25000 MILES AND TIRES ARE WEARING GREAT BUT STILL HAVE THE BUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475807September 18, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 HONDA CR-V LX. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL AND THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE MAIN SHAFT AND COUNTER SHAFT SPEED WAS INCONSISTENT. THE TECHNICIAN INFORMED THE CONTACT THAT THE TORQUE CONVERTER WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 72,600. UPDATED 10/17/12 *CN THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS DUE TO BE REPAIRED ON 10/10/2012 AT A COST OF ABOUT 1300.00. UPDATED 10/24/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476083September 13, 2012
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL
2003 HONDA CRV. CONSUMER STATES PROBLEM WITH VEHICLE AIR BAG LIGHT ILLUMINATING. *TGW THE DEALER INFORMED THE CONSUMER THE AIR BAG MODULE NEEDED TO BE REPLACED AT A COST OF $800. *JB UPDATED 10/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475334September 13, 2012
TIRES
TL* THE CONTACT OWNS A 2011 HONDA CR-V EQUIPPED WITH CONTINENTAL 4X4 TIRES, SIZE: 225 65 R17. THE CONTACT STATED THAT THE TIRES BECAME WORN PREMATURELY AT 20,000 MILES. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR INSPECTION WHERE THEY ADVISED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE TIRES WERE THE ORIGINAL TIRES THAT CAME EQUIPPED WITH THE VEHICLE WHEN PURCHASE. THE VEHICLE WAS PURCHASED NEW. THE DOT NUMBER WAS UNAVAILABLE. UPDATED 10/15/12 *CN UPDATED 10/23/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475180September 12, 2012
ENGINE
WHILE DECELERATING ON A HIGHWAY EXIT RAMP, I HEARD A LARGE WHIRRING NOISE COMING FROM THE RIGHT SIDE OF THE ENGINE COMPARTMENT. THEN A LARGE BANG FROM THE ENGINE COMPARTMENT FOLLOWED BY A THUMPING NOISE WHICH STARTED IN THE ENGINE COMPARTMENT AND ENDED BOUNCING UNDERNEATH THE BODY OVER SEVERAL SECONDS. STOPPED THE CAR AND LOOKED UNDERNEATH AND ON THE ROAD, BUT COULD NOT FIND ANY BELTS OR MATERIAL. TOOK THE CAR INTO A HONDA DEALERSHIP WHO INFORMED ME THAT THE AC WAS COMPLETELY DESTROYED. THE ESTIMATE TO FIX WAS OVER $4300 FOR THE COMPLETE SYSTEM WHICH OVER $3000 WAS IN PARTS. THEY INFORMED ME THE BANGING NOISE WAS THE COMPRESSOR CLUTCH LOCKING THEN FLYING APART SENDING PIECES THROUGH OUT THE ENGINE COMPARTMENT. THERE WAS NO MENTION OF A THOROUGH INSPECTION OF THE REST OF THE ENGINE OR BODY FOR DAMAGE FROM THE FLYING DEBRIS OF THE BROKEN COMPRESSOR CLUTCH. THE DEALER INDICATED THE ALIN HONDA CLASS ACTION LAWSUIT WAS NOT SETTLED AND COULD NOT GIVE ESTIMATES OF POSSIBLE PAYMENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475024September 11, 2012
VISIBILITY
T HE DRIVERS SIDE SUN VISOR STARTED FALLING DOWN OBSTRUCTING VISION. IT FALLS REGARDLESS OF SPEED CONDITION OF ROAD OF WEATHER. IT IS A REAL SAFETY HAZARD BECAUSE IT BLOCKS THE DRIVERS VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475080September 11, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH THE DRIVER SIDE WINDSHIELD WIPER BLADE PULLED RAIN INTO HER FIELD OF VISION DECREASING VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,102. UPDATED 11/14/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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