Honda CR-V Complaints

16,579 consumer complaints on file.

#10510036April 30, 2013
POWER TRAIN
I HAD JUST DEPRESSED MY ACCELERATOR PEDAL TO TRAVEL ON THE RT. 123 BRIDGE IN OCCOQUAN, VA WHEN THE ACCELERATOR GOT STUCK ALL THE WAY DOWN AND MY CAR ACCELERATED FROM 30 MPH TO 80 MPH IN A 1/4 MILE STRETCH. I SLAMMED ON MY BRAKES AND THE ACCELERATOR KEPT ON GOING AND THEN I HEARD AND FELT A SOUND OF THE ACCELERATOR CRUNCHING AND THE CAR SLOWED DOWN. I AM REALLY SHAKEN AND AT HENDRICK HONDA IN WOODBRIDGE TRYING TO DETERMINE IF MY CAR IS SAFE OR NOT TO DRIVE. I SAW THE FIVE SIMILAR INCIDENTS IN THE DATABASE RECORDED SINCE 2008, WHEREAS PEOPLE HAVE BEEN HURT AND INJURED. I DO NOT SEE A RECALL AND WONDERING WHAT IT TAKES TO GET A RECALL ON THIS SERIOUS AND LIFE THREATENING ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510121April 30, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I HAVE BEEN HAVING ISSUES WITH THE DOOR LOCK ACTUATOR FOR THE LAST 2 YEARS, I HAVE HAD THEM REPLACED, AND NOW THEY ARE BEING REPLACED AGAIN. I CAN NOT LOCK THEM ON THE INSIDE, AND LEAVES MY CAR OPEN TO ANYONE. I DON'T FEEL IT IS A SAFE. THE DEALERSHIP KNOWS IT IS AN ISSUE YET THEY CHARGE AN ARM & A LEG TO FIX THEM. RIDICULOUS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509881April 29, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
PASSENGER REAR DOOR LOCK NOT WORKING. HONDA DEALERSHIP SAID THE DOOR LOCK ACTUATOR IS BROKEN AND NEEDS TO BE REPAIRED. THIS SEEMS TO BE A COMMON OCCURENCE. THEY CHARGED ME $280 FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509918April 29, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
DOOR LOCKS:LOCKING MECHANISM UNRELIABLE LOCK AND UNLOCK WHILE DRIVING FAILURE TO LOCK (HAVE REVIEWED MANUAL TO ENSURE ALL IN ORDER, INCLUDING BATTERY IN KEY AND SETTINGS FOR AUTO LOCK AND UN LOCK). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509522April 25, 2013
EXTERIOR LIGHTING
BOTH LOW-BEAM HEADLIGHTS FAILED ON NOVEMBER 25, 2012 WHILE ON A CROSS-COUNTRY TRIP. A HONDA DEALER CHECKED THE ELECTRICAL SYSTEM THE FOLLOWING MORNING AND REPORTED NO PROBLEMS. THE DEALER REPLACED BOTH BULBS AND ADVISED THAT HONDA CR-VS WERE PRONE TO HEADLIGHT PROBLEMS. ON THE EVENING OF APRIL 23, 2013 (LESS THAN FIVE MONTHS AFTER THE FIRST DOUBLE FAILURE, VEHICLE MILEAGE APPROXIMATELY 106,800 MILES), BOTH LOW-BEAM HEADLIGHTS FAILED AGAIN. THE DEALER WHERE WE PURCHASED THE VEHICLE CHECKED THE ELECTRICAL SYSTEM THE FOLLOWING MORNING AND REPORTED NO PROBLEMS. THIS DEALER ALSO REPLACED THE BULBS AND ADVISED THAT HONDA CR-VS WERE PRONE TO HEADLIGHT PROBLEMS. IN BOTH INSTANCES, WE NOTICED THE LOW BEAM HEADLIGHT FAILURES AT DUSK, AFTER STARTING THE VEHICLE. WE PURCHASED THIS VEHICLE NEW IN NOVEMBER 2005 AND THESE ARE THE ONLY INSTANCES OF HEADLIGHT FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509596April 25, 2013
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR WOULD NOT LOCK. THE FAILURE OCCURRED ON THE FRONT DRIVER AND REAR PASSENGER SIDE DOOR AS WELL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE DOOR ACTUATOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. *TR UPDATED 7/10/13 *CN ACCORDING TO THE REPAIR INVOICE. THE PASSENGER SIDE DOOR LOCKS WOULD UNLOCK ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509608April 25, 2013
ELECTRICAL SYSTEM
WHILE DRIVING TO WORK THE MORNING OF 4/16/2013 I SMELLED A STRANGE ODOR LIKE AN ELECTRICAL COMPONENT WAS GETTING HOT OR MELTING. I SAW NO SMOKE OR FIRE & OTHER THAN THE SMELL, COULD NOT DETECT ANYTHING DELETERIOUS TO THE OPERATION/HANDLING OF MY VEHICLE. WHEN I LEFT WORK THAT DAY, I LOWERED THE WINDOWS USING THE WINDOW MASTER SWITCH CLUSTER ON THE LEFT FRONT DOOR ARMREST TO GET FRESH AIR WHILE DRIVING. ALL THE WINDOWS LOWERED BUT THE RIGHT REAR WOULD NOT. A CO-WORKER RECALLED READING ABOUT A RECALL FROM AMERICAN HONDA REGARDING A POSSIBLE PROBLEM WITH THE DRIVER'S MASTER WINDOW SWITCH CLUSTER. WHEN I CALLED HONDA & GAVE THEM THE VIN NUMBER FOR MY VEHICLE THEY TOLD ME MY VEHICLE WAS NOT INCLUDED IN THE RECALL. I HAD MY MECHANIC TROUBLESHOOT THE ISSUE & HE DETERMINED THE PROBLEM WAS THE MASTER WINDOW SWITCH CLUSTER. HE REPLACED THE SWITCH CLUSTER & DISASSEMBLED THE OLD ONE. THE OLD SWITCH CLUSTER PLAINLY SHOWS EVIDENCE OF & SMELLS LIKE THE ELECTRICAL COMPONENT OVERHEATED AS DESCRIBED BY INFORMATION PROVIDED BY AMERICAN HONDA. I BELIEVE HONDA IS NOT ADEQUATELY TAKING CARE OF THIS ISSUE WHICH COULD LEAD TO FIRES OR OTHER SERIOUS SAFETY/PROPERTY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509486April 24, 2013
TIRES
I WAS DRIVING TO WORK ON THE FREEWAY AND HEARD A NOISE LIKE AIR RUSHING. MY TIRE PRESSURE LIGHT CAME ON AND I PULLED OVER. THE TIRE BLEW OUT IN TWO PLACES ON THE INSIDE OF THE LEFT REAR TIRE. ROAD WAS CLEAR, DIDN'T HIT ANYTHING, TIRE JUST BLEW OUT. I WAS AMAZED WHEN I SAW OTHERS WITH HONDA CR-V'S HAD THE SAME PROBLEMS. I AM GOING TO REPLACE ALL THE TIRES TOMORROW. I WILL NOT BUY ANOTHER ONE OF BRIDGESTONE TIRES..EVER. I JUST HAD THE TIRES ROTATED AT HONDA LAST FRIDAY AND THE CAR SERVICED. HONDA WANTED TO SELL ME ANOTHER BRIDGESTONE FOR 183.00. THEY CAN KEEP THEIR BRIDGESTONE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509170April 22, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EXTERIOR LIGHTING
BEGINNING IN 2008 I BEGAN NOTICING THAT I WAS CHANGING MY HEADLAMP BULBS ON A FAIRLY FREQUENT BASIS. AS MUCH AS 3 OR 4 TIMES A YEAR. MOSTLY ON THE DRIVERS SIDE. RECENTLY THE LOW BEAM WENT OUT AGAIN, APRIL 2013, AND WHEN I REPLACED THE BULB THE LOW AND HIGH BEAMS BOTH SHINED VERY DIMLY AND WHEN I SWITCHED ON THE HIGH BEAMS BOTH LAMPS WENT OUT. I AM AT A LOSS BUT SUSPECT THAT THERE IS A SWITCH PROBLEM. HONDA ALSO RECENTLY RECALLED MY VEHICLE FOR A FAULTY MASTER WINDOW SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508936April 20, 2013
LATCHES/LOCKS/LINKAGES
THE FIRST INCIDENT WAS ON OR ABOUT OCTOBER 15, 2012. I ALWAYS PARK MY CAR IN THE GARAGE. SO, I RARELY LOCK THE CAR DOOR. WHEN I CAME BACK TO THE CAR TO GET GROCERIES OUT, THE CAR DOORS WERE LOCKED. I CAME BACK TO THE CAR WITH THE REMOTE TO UNLOCK THE DOORS. I GOT SOME OF THE GROCERIES OUT AND WAS CARRYING THEM UP STAIRS, WHEN I HEARD THE DOOR LOCK SOUND. WHEN I CAME BACK TO THE CAR FOR THE REST OF THE GROCERIES, THE DOORS WERE LOCKED AGAIN. I HAD TO RETRIEVE THE REMOTE FROM THE HOUSE, TO UNLOCK THE CAR DOORS AGAIN. THERE HAS BEEN INTERMITTEN OCCURENCES WHEN I HAVE FOUND THE DOORS LOCKED WHEN I RETURN TO THE CAR. I HAVE NOTICE THESE OCCURENCES HAPPEN WHEN I AM AT HOME BECAUSE THAT IS THE ONLY TIME I LEAVE THE CAR UNLOCKED INSIDE A LOCKED GARAGE. MY MOST RECENT OCCURENCE HAPPENED LAST FRIDAY, APRIL 19, 2013. I HAD PULLED INTO THE GARAGE. THIS TIME I LOCKED THE CAR BY MISTAKE WITH THE DOOR LOCK LOCATED DIRECTLY UNDER THE WINDOW (NOT ON THE ROCKER PANEL). I UNLOCKED THE CAR WITH THE REMOTE. WITHIN LESS THAN A MINUTE THE CAR LOCKED BY ITSELF. THIS TIME I HAD NOT GONE IMMEDIATELY UPSTAIRS. I WAS STILL STANDING THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508822April 19, 2013
ELECTRICAL SYSTEM
I HAVE HAD 3 BATTERIES IN MY CR-V SINCE PURCHASE AND WAS TOLD IT WAS DUE TO A BAD CELL (CAR WOULD REQUIRE A JUMP AFTER SITTING 3-5 DAYS WITHOUT BEING STARTED). JUST HAD IT IN THE SHOP AND WAS TOLD A SERVICE BULLETIN HAD BEEN ISSUED BY HONDA THAT CERTAIN CR-V'S WITH CERTAIN VIN'S NEEDED A SOFTWARE UPDATE (PGM-F1) THAT REGULATES BATTERY CHARGING/DISCHARGE. I REALIZE THAT THIS IS NOT A SAFETY HAZARD BUT IS A DEFINITE HASSLE AND WONDER WHY HONDA HAS NOT ISSUED A GENERAL RECALL TO ADDRESS THE PROBLEM. I AM ALSO UNSURE IF THIS HAS FIXED THE PROBLEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508660April 18, 2013
ELECTRICAL SYSTEM, POWER TRAIN, LATCHES/LOCKS/LINKAGES
2007 HONDA CRV PROBLEMS WITH DOOR LOCKS. THE DRIVER'S DOOR LOCK AUTOMATICALLY UNLOCKS WHILE THE VEHICLE IS MOVING AND CAN'T BE RELOCKED. AT FIRST IT WAS THE PASSENGER DOOR LOCK, GOT THAT FIXED @ HONDA AND COST ABOUT $300 BACK IN OCT 2010 @ 38500 OD MI. NOW, THE DRIVER'S DOOR LOCK HAS THE SAME PROBLEM! USING REMOTE KEYLESS OR DRIVER'S MASTER DOOR LOCK BUTTON, ALL DOORS LOCK EXCEPT FOR THE DRIVER'S DOOR. IT CONSTANTLY MAKES GRINDING SOUNDS AND LOCK CLICKING ON BUT DOES NOT LOCK!!.. TRIED TO LOCK MANUALLY, BUT KEY DOES NOT WORK, AFRAID TO FORCE IT AND HAVE IT BREAK IN THE LOCK. SAFETY ISSUE AND AS WELL AS PROPERTY DAMAGE (UNABLE TO SECURE PROPERTY). I HEAR THIS HAS BEEN AN ONGOING ISSUE WITH HONDAS CRV AND OTHER MODELS, DATING BACK QUITE A FEW YEARS AND MAKES SENSE IF HONDA CONTRACTING THE SAME VENDORS! QUALITY CONTROL ISSUE? THE RECENT RECALL FOR 2012 HONDAS AND ACURAS FOR DEFECTIVE DOOR LOCKS!! IF USING SAME VENDOR - SAME PROBLEM - AND WHY ONLY 2012 IF OLDER CARS HAVE HAD THE SAME PROBLEMS? RECALL SHOULD BE FOR OLDER CARS AS WELL! ***THE OTHER PROBLEM IS THE POWERTRAIN @ 66000 OD MI. - RECENTLY NOTICED THAT AT SPEEDS OF 10 - 15 MPH ( AFTER EVERY STOP) CAR SLUGGISH AS IF ABOUT TO LOSE POWER (DANGEROUS SAFETY ISSUE) RECALL ISSUES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508364April 16, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
CRV ELECTRICAL POWER LOCKING SYSTEM REFUSES TO STAY LOCKED, UNLOCKS DOORS RANDOMLY AND NOW WILL NOT STAY LOCKED UNDER ANY CIRCUMSTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508387April 16, 2013
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
ON MARCH 13TH MY SON AND I WAS GETTING READY TO LEAVE OUR HOME TO RUN AN ERRAND AND HE COULD NOT OPEN THE BACK DOOR. I USE THE UNLOCK FEATURE ON MY KEYS AND IT STILL WOULD NOT UNLOCK. I THOUGHT THE CHILD LOCK HAD BEEN SET. FOR THE NEXT COUPLE OF DAYS I TRIED TO GET THE DOOR UNLOCK AND I COULD NOT AND I NOTICE THAT MY TRUCK WOULD NOT OPEN EITHER. I WAS HEADED OUT OF TOWN, SO I WENT BY THE HONDA DEALERSHIP AND THE WANT TO CHARGE ME $120 JUST RUN A CHECK TO SEE WHAT THE PROBLEM WAS. I CALLED AROUND AND ANOTHER COMPANY SAID THEY WOULD RUN A CHECK FOR $50. BEFORE THEY COULD DO ANYTHING THEY TRIED TO UNLOCK IT AND STATED THAT I MAY NEED TO GO TO A BODY SHOP AND THEY WOULD HAVE TO REMOVE THE PANELS. BY THIS TIME I WAS FRUSTRATED AND THE MONEY WAS ADDING UP FOR REPAIRS. I DECIDE TO TAKE THE CAR TO GET IT CLEAN AND ONE OF THE EMPLOYEE WAS ABLE TO GET MY CAR UNLOCK JUST BY WORKING WITH THE LOCKS. I GAVE HIM A NICE TIP FOR SAVING ME A LOT OF MONEY. THIS MORNING I AM DRIVING ON THE EXPRESS WAY HEADING IN TO WORK AND I STARTED HEARING A NOISE. I WAS DRIVING BESIDE A LARGE TRUCK AND I THOUGHT THE TRUCK WAS PITCHING ROCK OR GRAVEL. I LOOKED OVER MY SHOULDER AND NOTICE MY BACK LOCKS WERE UNLOCK. I TRIED TO LOCK THEM FROM THE FRONT AND THEY WAS THE NOISE I WAS HEARING..LOCKING AND UNLOCKING. I CALLED THE DEALERSHIP WHILE DRIVING DOWN THE EXPRESS WAY AND THEY SAID IT MY CAR WAS NOT ON THE RECALL LISTED AND I WILL HAVE TO BRING THE CAR IN TO BE CHECKED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508020April 15, 2013
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY
2003 HONDA CRV. CONSUMER WRITES IN REGARDS TO POWER WINDOW MASTER SWITCH RECALL NOTICE AND UNSATISFACTORY SERVICE FROM DEALERSHIP. *SMD THE CONSUMER STATED HE WAS NOT SATISFIED WITH THE DEALERS RESPONSE CONCERNING HIS COMPLAINT ABOUT THE PROBLEM HE EXPERIENCED WITH RECALL # 12V486000. THE CONSUMER STATED WHEN HE CALLED THE DEALER TO MAKE AN APPOINTMENT, HE WAS ASKED SEVERAL UNNECESSARY QUESTIONS, REGARDING HIS PATRONAGE OF THE DEALERSHIP. AFTER THE CONSUMER CONFIRMED, HE DID PURCHASE THE VEHICLE FROM THEM, HE WAS GIVEN AN APPOINTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508255April 15, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE FRONT PASSENGER DOOR UNLOCKS IMMEDIATELY AFTER LOCKING IT, WITH REMOTE OR BY THE DOOR ITSELF. THIS IS A HAZARD BECAUSE ANYONE CAN ENTER VEHICLE WHEN STOPPED AT TRAFFIC LIGHT OR STOP SIGN OR WHEN VEHICLE IS PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508186April 14, 2013
AIR BAGS
WHAT HAS HAPPENED IS THAT A SAFETY RECALL HAS BEEN ORDERED FOR MY CAR'S PASSENGER SIDE AIRBAG AND SAFERCAR HAS NOT POSTED IT HERE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508211April 14, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
AFTER UNLOCKING THE DOOR THE DOOR THEN LOCKS ITSELF. THIS HAPPENS BOTH WHEN YOU UNLOCK MANUALLY OR UNLOCK USING THE FOB. VERY DANGEROUS AS IT LOCKS YOU IN THE CAR AND WILL NOT UNLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505927April 11, 2013
WHEELS, TIRES
UNUSUAL WEAR (INTERIOR EDGE CUPPING) AND NOISE DEVELOPED ON THE RIGHT-REAR TIRE DURING THE FIRST TWO YEARS OF OWNERSHIP (PURCHASED NEW - JANUARY 2011) RESULTING IN AN UNSAFE TIRE CONDITION. MECHANIC (USING COMPUTER ALIGNMENT METHOD) DISCOVERED THAT CAMBER ALIGNMENT WAS NOT WITHIN THE SPECIFIED RANGE, HOWEVER, THERE IS NO CAMBER ADJUSTMENT OPTION ON THE VEHICLE. WITHOUT THE PROPER CAMBER ALIGNMENT, TIRE DESTRUCTION (IN THIS CASE INTERIOR EDGE CUPPING) OCCURS RESULTING IN AN UNSAFE TIRE CONDITION. AN AFTER-MARKET PART IS AVAILABLE TO PROVIDE THE NECESSARY CAMBER ADJUSTMENT, HOWEVER, IT IS NOT A HONDA OEM PART AND HONDA DOES NOT ACKNOWLEDGE RESPONSIBILITY RELATED TO THE ISSUE. A VEHICLE SHOULD HAVE ROUTINE ADJUSTMENT MECHANISMS TO AVOID DESTRUCTION OF PARTS WHICH CREATES AN UNSAFE CONDITION WITHOUT HAVING TO REPLACE AN ORIGINAL OEM PART TO ACCOMMODATE A NECESSARY (AND HONDA RECOMMENDED - VEHICLE ALIGNMENT) ADJUSTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506035April 11, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
PASSENGER SIDE DOOR LOCK FAILED DUE TO DEFECTIVE PART (DOOR LOCK ACTUATOR) AND DOOR CANNOT BE UNLOCKED OR OPENED FROM OUTSIDE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda CR-V