Honda CR-V Complaints

16,579 consumer complaints on file.

#10887990July 23, 2016
UNKNOWN OR OTHER
I BOUGHT A 2016 CRV TOURING TWO MONTH AGO, THE NEXT DAY I REALIZED THE ENTIRE CAR HAS A STRONG VIBRATION, I TOOK IT TO THE DEALER AND THEY TOLD ME THAT ISSUE IT WAS FOR THE 2015 CRVS , I HAVE THE SAME VIBRATION. I'M SO FRUSTRATED THEY SAID ITS NORMAL BUT IS NOT! I SEARCHED ON YOUTUBE AND OTHER OWNERS ARE GOING THROUGH THIS TOO. WHEN I. TURN OFF THE A/C THE REVS GOES TO 500 AND THE VIBRATION INCREASE, THE AC IS NOT GOOD IT DOESN'T BLOW COOL AIR ( I HAVE A 2010 GRAND VITARA AND THE AC WORKS BETTER)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887679July 22, 2016
AIR BAGS
TAKATA RECALL -- DEALER DOES NOT GET PARTS FOR RECALL REPAIRS. NEEDS INCENTIVE TO MAKE THIS A PRIORITY. *I RECEIVED A NOTICE IN THE MAIL IN MARCH/APRIL 2016 SAYING THAT MY CAR WAS SUBJECT TO THE TAKATA RECALL, THE REQUIRED PARTS WERE ON BACKORDER AND WOULD BE IN JUNE 2016. *AT THE BEGINNING OF JUNE 2016, I CALLED OPEN ROAD HONDA IN EDISON AND WAS TOLD THAT THEY WERE WAITING FOR PARTS AND I WOULD BE CALLED SHORTLY. * I RECEIVED AN EMAIL FROM CNN WITH AN URGENT MESSAGE SAYING THAT THE RECENT AIRBAG RECALL WAS A SERIOUS LIFE SAFETY ISSUE TO DRIVERS AND PASSENGERS -- MORE SERIOUS THAN ORIGINALLY THOUGHT --AND THE CARS SHOULD NOT BE DRIVEN. *ON JUNE 30TH, 2016, I CALLED OPEN ROAD HONDA IN EDISON AND WAS TOLD THAT THE PARTS WERE ON BACKORDER AND WOULD BE IN 3 WEEKS. I EXPLAINED THAT I HAD RECEIVED THE NOTICE IN THE MAIL IN APRIL/JUNE, CALLED IN EARLY JUNE, RECEIVED A CNN EMAIL AND WAS VERY CONCERNED ABOUT THE SAFETY ISSUE. THE HONDA DEALER SAID THAT THEY PLACED THE ORDER FOR THE PARTS. THEY TOLD ME THAT A LOT OF PEOPLE WERE INVOLVED AND THERE WAS NOTHING THEY COULD DO. *ON JULY 21, 2016, I CALLED OPEN ROAD HONDA IN EDISON AGAIN AND WAS TOLD THAT THE PARTS WERE ON BACKORDER AND THEY HAD NO IDEA WHEN THEY WOULD BE IN. THE MANAGER [XXX] WAS UNABLE TO HELP ME, HAD NO IDEA WHEN THE PARTS WOULD ARRIVE, AND HUNG UP ON ME. THE MANAGER AND DEALER DO NOT SEEM TO CARE AT ALL ABOUT LIFE SAFETY. THEY DO NOT THINK THIS IS THEIR PROBLEM. EDUCATION IS NEEDED. THEY NEED AN INCENTIVE TO GET THE CARS FIXED. CAN YOU PLEASE ASSIST WITH INFORMATION ON WHAT I CAN DO TO GET THIS CAR FIXED ASAP. I WANT TO KNOW WHEN THE PARTS WILL BE AVAILABLE SO I CAN HAVE THE CAR FIXED AND HAVE IT BE SAFE. THANK YOU FOR YOUR COURTESIES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887801July 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/27/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887808July 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887845July 22, 2016
AIR BAGS
THERE'S A RECALL FOR AIRBAG. UNABLE TO USE THE CAR BUT HONDA REFUSES TO PROVIDE ALTERNATIVE TRANSPORTATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887859July 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887882July 22, 2016
AIR BAGS, ENGINE, UNKNOWN OR OTHER
I PURCHASED THIS CAR ON 3/26/10 BASED UPON PERFORMANCE RATINGS BOASTED BY HONDA. THERE HAVE BEEN MANUFACTURERS DEFECTS FROM THE START. CURRENTLY ABOUT 118,000 MILES. EARLY ON I STARTED HEARING PINGING SOUNDS UNDER THE HOOD. HONDA DEALER SAID I WAS LOW ON OIL, PUT A QUART IN, AND THE SOUND STOPPED. HE ADVISED TO PUT OIL IN WHENEVER THE SOUND OCCURRED. THIS WAS BEFORE MY FIRST OIL CHANGE. I CONTINUED TO ADD OIL AS THE SOUND RE-OCCURRED, 2-4 QUARTS BETWEEN OIL CHANGES. I REPEATEDLY QUESTIONED THE CONSUMPTION BUT NO MALFUNCTION WAS FOUND. JULY OF 2011 HONDA ACKNOWLEDGED THE PROBLEM WITH (TSB#11-033). IN NOVEMBER 2011, THE DEALER DID AN OIL CONSUMPTION SOFTWARE UPDATE. AT THIS TIME THERE WAS NO RECALL. THE CONTINUAL COST FOR SYNTHETIC OIL REMAINED AND THE OIL LIGHT NEVER CAME ON. AN OIL CONSUMPTION RECALL ISSUED IN 2015. THE CAR FAILED THE OIL TEST HONDA DID REQUIRED SERVICE AS PER RECALL PROTOCOL. THE TECH INDICATED THE CATALYTIC CONVERTER NEEDS TO BE REPLACED BUT WAS OUT OF WARRANTY. HONDA AGREED TO PAY 50% OF THE CC REPAIR. I DECLINED SINCE I HAVE NO MONEY FOR THIS DUE TO UNEMPLOYMENT, NOR SHOULD I PUT ONE CENT INTO A CAR THAT HAS BEEN DEFECTIVE FROM THE START. MY CAR WAS ALSO RECALLED FOR TAKATA AIRBAGS. HONDA PROVIDED A RENTAL CAR FOR 2.5 MONTHS. I PICKED UP THE CAR AND NOW THE ENGINE LIGHT IS ON, BRAKES MALFUNCTIONING AND COMPROMISED CC. IT IS NOT SAFE TO DRIVE. I HAVE BEEN DRIVING A CAR WITH A SUBSTANTIAL DEFECT FROM THE DAY ONE. I HAVE SPENT COUNTLESS DOLLARS ON OIL. THERE HAVE BEEN TWO RECALLS. THE CAR IS NO LONGER SAFE OR DEPENDABLE DUE TO CC AND BRAKES. I AM CONCERNED ABOUT ENGINE LONGEVITY. I WILL NEVER BE ABLE TO DRIVE THIS VEHICLE WITHOUT BEING FEARFUL. I FEEL IT IS HONDA'S RESPONSIBILITY TO MAKE ME WHOLE AND PROVIDE THE TYPE OF VEHICLE I SIGNED UP FOR. PLEASE ADVISE NEXT STEPS TO BRING ABOUT A RESOLUTION IN THE IMMEDIATE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886293July 21, 2016
ELECTRICAL SYSTEM
RECALL CAME OUT FOR THE DRIVER'S DOOR LOCK BECAUSE THE DOOR WILL NOT LOCK OR CYCLES UP AND DOWN WHEN TRYING TO LOCK THE DOOR. IT WAS REPLACED BUT THE SAME EXACT PROBLEM HAPPENED ON THE PASSENGER SIDE DOOR LOCK. THIS IS A SAFETY HAZARD AS THE PASSENGER DOOR COULD NOT BE OPENED. WAS CHARGED FOR REPLACEMENT AND HONDA SERVICE STATED THE PASSENGER SIDE DOOR LOCK DID NOT HAVE A RECALL DESPITE HAVING THE SAME PROBLEM AS STATED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886290July 21, 2016
AIR BAGS
AIR BAG LIGHT CAME ON. BROUGHT TO HONDA AND WAS CHARGED A DIAGNOSE FEE AND WAS INFORMED THAT I WOULD HAVE TO PAY MOST OF THE COST OF REPLACEMENT. DID NOT REPAIR AT THE TIME AND THE LIGHT WENT OFF A FEW DAYS LATER. NOW RECALL WAS ISSUED FOR AIR BAGS IN MARCH 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886291July 21, 2016
VISIBILITY/WIPER
WASHER PUMP NOT OPERATING AND NO FLUID FOR WINDSHIELD WOULD COME OUT. THIS HAD TO BE REPLACED TWICE AND I WAS CHARGED BOTH TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887382July 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887391July 21, 2016
AIR BAGS
ON 07-07-16 I HAD MY CAR SERVICED AT SUPERIOR HONDA OF OMAHA DUE TO AN SRS LIGHT ILLUMINATING ON MY DASHBOARD. I WAS TOLD BY THE SERVICE TECHNICIAN THAT THE LIGHT COULD BE A RESULT OF SEATBELT FAILURE BECAUSE THE SRS SYSTEM IS A COMPONENT OF THE SEATBELTS. WHEN I HAD MY 2003 CRV SERVICED AT SUPERIOR HONDA OF OMAHA DUE TO AN SRS LIGHT PROBLEM DIAGNOSED, THE ISSUE WAS WITH THE SRS CONTROL MODULE. THE TECHNICIAN INFORMED ME THAT THIS PART WAS NOT COVERED UNDER THE HONDA LIFETIME WARRANTY FOR SEATBELTS AND I WAS CHARGED 820.35 TO HAVE IT REPLACED. THE SERVICE TECHNICIAN TOLD ME THAT WHEN THE SRS ILLUMINATES, THEN IT IS POSSIBLE THE AIRBAG AND SEATBELT SYSTEM WILL NOT FUNCTION CORRECTLY, SO FOR SAFETY CONCERNS I AGREED TO THE REPLACEMENT. THE FOLLOWING WEEK, I CONTACTED HONDA CORPORATE OFFICES AND SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE (NICKY). SHE GAVE ME A COMPLAINT REFERENCE # 04820522 AND I WAS THEN REFERRED TO HER SUPERVISOR LIZ. LIZ CONTACTED ME EARLIER THIS WEEK AND REITERATED THAT THE SRS MODULE IS NOT A COMPONENT OF THE SEAT BELT SYSTEM IN HONDA VEHICLES AND THAT HONDA IS NOT RESPONSIBLE FOR REIMBURSING ME FOR THE REPAIR. I DISAGREE. ATTACHED YOU WILL FIND A COPY OF MY BILL FROM SUPERIOR HONDA, A COPY OF A SERVICE NEWS ARTICLE FROM HONDA THAT CLEARLY STATES THE SRS IS A COMPONENT OF THE SEATBELT SYSTEM AND A COPY OF THE PAGE IN MY OWNER'S MANUAL THAT STATES HONDA'S LIFETIME WARRANTY AND COMPONENT COVERAGE. I WOULD LIKE TO BE REIMBURSED FOR THIS BILL. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887374July 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887474July 21, 2016
TIRES:TUBE
TL* THE CONTACT OWNS A 2011 HONDA CR-V EQUIPPED WITH COOPER CS4 TIRES, SIZE: 225/65R17 (NA). WHILE DRIVING 60 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INNER TUBE RUPTURED. THE TIRE FAILED AND NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE TIRE WAS A REPLACEMENT TIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 65,000 AND THE TIRE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887469July 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887479July 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887564July 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887543July 21, 2016
AIR BAGS
TAKATA RECALL. I CALLED 4X NOW REGARDING THE AIRBAG RECALL. MY ORIGINAL CALL TO THE DEALERSHIP WAS 4/19, ACTUALLY THAT WASN'T MY ORIGINAL THAT WAS WHEN THEY FINALLY TOLD ME THAT I COULD ORDER A PART. I ORIGINALLY WAS TOLD THEY'D CONTACT ME WHEN THE PART ARRIVES... SO AFTER CALLING 2 MORE TIMES SOMEONE SAID I COULD SPECIFICALLY ORDER A PART, SO NATURALLY I DID. AFTER FOLLOWING UP A FEW MORE TIMES, IT STILL ISN'T THERE! IT IS NOW JULY 22ND. IT'S BEEN OVER 3 MONTHS AND MY PART THAT THEY "ORDERED" IS NOT THERE. I WAS TOLD THAT MY CAR IS A PRIORITY B/C WE LIVE IN TAMPA, FL AND IT'S GROSSLY MUGGY AND HOT AND THAT APPARENTLY IS A CONDITION OF THE AIRBAG SPONTANEOUSLY COMBUSTING. SO HERE WE ARE, I AM FILING A COMPLAINT. I WILL FOLLOW UP AGAIN WITH THE DEALERSHIP IN A WEEK OR SO. IT'S KUHN HONDA ON [XXX]. PHONE#813-872-4841 SO I'VE BEEN DRIVING AROUND FOR MONTHS FEELING UNSAFE IN MY OWN CAR, I AM NOT OK WITH THIS AND AM CONSIDERING GETTING A MORE RELIABLE CAR OR AT LEAST ONE THAT THE DEALERSHIP WILL TREAT ME AS IF I AM A PRIORITY AND NOT PUTTING OFF A POTENTIALLY DEADLY RECALL FOR MONTHS WITH ABSOLUTELY NO FOLLOW UP AT ALL. NOT ONCE HAVE THEY CONTACTED ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887320July 20, 2016
AIR BAGS, SERVICE BRAKES, HYDRAULIC
2009 HONDA CR-V. CONSUMER WRITES IN REGARDS TO RUST BUILD-UP REPAIRS ON ROTORS DUE TO CONSUMER NOT DRIVING VEHICLE WHILE WAITING FOR AIRBAG RECALL REPLACEMENT PARTS. CONSUMER STATES DEALERSHIP SHOULD REIMBURSE CONSUMER FOR ROTOR REPAIRS. *SMD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886058July 20, 2016
AIR BAGS
TAKATA RECALL-I STOPPED DRIVING THIS VEHICLE IN FEBRUARY DUE TO THE UNSAFE AIRBAG. CALLED DEALER CURRY HONDA AND WAS TOLD PARTS NOT AVAILABLE UNTIL SUMMER. CALLED DEALER SERVICE WEEK OF 07/11 WAS TOLD PART WOULD BE ORDERED BUT NOT AVAILABLE. CALLED HONDA CUSTOMER SERVICE AND WAS TOLD THEY WOULD CONTACT THE DEALER. CONTACTED HONDA CORPORATE AND WAS TOLD A CASE MANAGER WOULD BE ASSIGNED. HAVE NOT HEARD FROM ANYONE AT HONDA. I WOULD HAVE SOLD THIS CAR IF I KNEW IT WOULD TAKE THIS LONG TO REPAIR THE AIRBAG. HONDA CONTINUES TO SELL CARS AND THEY HAVE AIRBAGS. MY CAR SITS AND I PAY INSURANCE FOR SOMETHING THAT IS UNSAFE. THERE ARE OTHER HONDA OWNERS WHO CONTINUE TO DRIVE THEIR CARS TAKING A RISK OF SEVERE INJURY OR DEATH. THIS ISSUE HAS NOT BEEN HANDLED IN A RESPONSIBLE MANNER WITH THE LEVEL OF URGENCY IT SHOULD HAVE FROM HONDA AND THE NHTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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