Honda CR-V Complaints

16,579 consumer complaints on file.

#10898991August 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898434August 25, 2016
AIR BAGS
I HAVE RECEIVED TWO RECALLS FROM HONDA ADVISING OF SOME PROBLEMS WITH THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898506August 25, 2016
POWER TRAIN
VEHICLE WAS STOPPED ON A SLOPED DRIVEWAY, MOTOR RUNNING, IN PARK. DRIVER WAS STANDING OUTSIDE THE CAR WITH DRIVER DOOR OPEN ATTEMPTING TO ADJUST DRIVER SEAT POSITION. PASSENGER REACHED OVER AND PUSHED START/STOP BUTTON (DID NOT CONTACT THE SHIFT LEVER). VEHICLE STARTED ROLLING BACKWARD,ACROSS STREET INTO NEIGHBOR'S DRIVEWAY AND THEN CAME TO REST IN THE MIDDLE OF THE STREET. DRIVER DROPPED AND ROLLED AND SUSTAINED MINOR INJURIES(SCRAPES AND BRUISING) NO POLICE REPORT FILED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10898495August 25, 2016
AIR BAGS
HONDA HAS EXCEEDED RECALL COMPLAINT #10898004. FOR BOTH DRIVER AND PASSENGER SIDE AIRBAGS. NOT CO-OPERATING IN GIVING A LOANER EITHER TILL REPORTS DONE ON 8/24/16. 2 HONDA VEHICLES IN OUR HOUSEHOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898525August 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898560August 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 HONDA CR-V. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BREAST BONE, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION LOT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10898671August 25, 2016
AIR BAGS
TAKATA RECALL HI MY 2007 CAR-V HAS THE PASSENGER AIRBAG DEFECTIVE AND I RECEIVED A NOTICE FROM HONDA ABOUT THAT. AFTER ATTEMPTING TO CONTACT SEVERAL DEALERS IN THE AREA ONLY ONE RESPONDED AND PUT MY NAME ON THE WAITING LIST FOR THE AIRBAG AS THE PART IS NOT AVAILABLE. THE DEALER DENIED MY REQUEST FOR A REPLACEMENT LOANER CAR, ON THE BASIS THE THE CAR CAN STILL BE DRIVEN, AND SUGGESTED ME TO CALL HONDA FOR SUCH REQUEST. I CONTACTED HONDA ON THE FOLLOWING DAYS: - 7/25/2016 AT 9:30 AM - 8/13/2016 AT 11:00 AM - 8/19/2016 AT 9:50 AM ON ALL OF THE ABOVE OCCASION I HAVE BEEN TOLD THAT A MANAGER WOULD CALL ME BUT NO ONE DID ONLY AT THE THIRD ATTEMPT I HAVE BEEN GIVEN A CASE NUMBER=04940077 ON ALL SUCH PHONE CALL I HAVE REQUESTED : - TO REPLACE THE PASSENGER AIRBAG OR - PROVIDE A CAR LOANER WHILE MY CAR IS PARKED AND NOT ALLOWED TO BE DRIVEN BECAUSE OF MEDICAL REASON AS MY WIFE IS GETTING SEVERELY SICK , WHEN SEATED IN THE BACK , AND ALSO BECAUSE THE PASSENGER SEAT SENSOR THAT DEACTIVATE THE PASSENGER AIRBAG IS MALFUNCTIONING, NOT DISABLING THE AIRBAG DEPLOYMENT WHEN NO ONE IS SEATED ON IT. HONDA NEVER CALLED ME BACK, EVER. THE DEALER STATES THAT NO PARTS ARE AVAILABLE TO ALLOW THE AIRBAG REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898665August 25, 2016
AIR BAGS
NO "INCIDENT" HAS HAPPENED YET. MY COMPLAINT IS THAT I SHOULDN'T HAVE TO WAIT FOR AN "INCIDENT" SUCH AS INJURY OR DEATH TO HAPPEN. IF I GET INTO AN ACCIDENT MY AIRBAG COULD KILL ME AND THERE IS NO "REMEDY YET". THE NHTSA RECALL NUMBER: 16V-061 RECALL DATE: FEBRUARY 12, 2016 MANUFACTURER RECALL NUMBER: JY0 NEEDS TO HAPPEN IMMEDIATELY OR PROVIDE VEHICLE OWNERS WITH OTHER FORMS OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898135August 24, 2016
AIR BAGS
TAKATA RECALL....I GOT A RECALL NOTICE IN MARCH 2016..CALLED DEALER (HILLSIDE HONDA JAMAICA NY)WAS TOLD NOT UNTIL SUMMER....CHECKED IN MAY...NO IDEA WHEN WILL BE RECTIFIED...CHECKED TODAY, STILL NO IDEA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898167August 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898182August 24, 2016
ENGINE
TAKATA RECALL : WHEN I START THE CAR AND KEEP AC ON, RATTLING SOUND COMES AND AC STOPS WORKING. I CAN SEE THERE IS ONE RECALL FOR 2002- 2008 HONDA CRV FOR CLUTCH AND AC COMPRESSOR RECALL. PUBLISHED ON JUN 6, 2014 IF YOU OWN A HONDA CR-V BETWEEN 2002 - 2008 THEN YOU WILL ENCOUNTER A COMMON PROBLEM WITH THE AC COMPRESSOR CLUTCH NOT ENGAGING PROPERLY DUE TO THE LOCATION AND OVERHEATING OF THIS PART. NEED HELP. THANKS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898223August 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898258August 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898267August 24, 2016
AIR BAGS
TAKATA RECALL I CONTACTED THE LOCAL HONDA DEALERSHIP IN MARCH 2016 WHEN I REC'D THE RECALL NOTICE. I WAS TOLD THEY DID NOT HAVE ANY "LOANER" VEHICLES AND THAT THEY WOULD CONTACT ME ONCE THE REPLACEMENT PARTS ARRIVED. HAVING NOT HEARD FROM THE DEALERSHIP, I CALLED AGAIN ON 11JULY 2016 ONLY TO BE TOLD THE PARTS WERE NEVER ORDERED AND THEY SAID THEY WOULD NOW ORDER. I AGAIN CALLED THE DEALERSHIP ON 19AUG'16 INQUIRING WHEN OUR CRV WOULD BE REPAIRED AND WAS TOLD THAT THE PARTS ARE NOT IN YET AND THAT THEY WOULD CONTACT US WHEN THEY ARRIVE. NO ALTERNATE VEHICLE WAS OFFERED DURING THIS CONVERSATION. I NOW HAVE A RECALL ON THE AIRBAG FOR MY 2010 HONDA ACCORD AS WELL. I NOTIFIED THE DEALERSHIP OF THIS RECALL AS ON 19AUG'16 AND SAID THEY WILL ORDERTHE NECESSARY PARTS. I NOW HAVE TWO VEHICLES THAT HONDA SAYS THE "DEFECTS IN THESE VEHICLES COULD KILL OR INJURE YOU OR OTHER PEOPLE IN YOUR VEHICLE". WE ARE STARTING TO FEEL VERY UNEASY ABOUT DRIVING EITHER VEHICLE AND HONDA DOESN'T SEEM TO WANT TO FIX OUR VEHICLE(S) OR PROVIDE A LOANER VEHICLE OR TWO. NOT SURE WHAT TO DO? THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898278August 24, 2016
AIR BAGS
TAKATA RECALL I FIRST CALLED HONDA ABOUT THE RECALL IN MARCH OF 2016. THEY TOLD ME THEY WOULD HAVE PARTS UNTIL THE SUMMER AND TO CALL BACK IN JULY. I EXPRESSED MY CONCERN ABOUT THE SAFETY OF THE VEHICLE AND THE RESPONSE WAS "I'T JUST AS UNSAFE AS IT HAS BEEN FOR THE LAST 9 YEARS". REALLY COMFORTING. I CALLED BACK IN JULY AND THEY WERE ON A TWO WEEK WAIT TO REPAIR THE DRIVER SIDE AIRBAG. ON JULY 22, THEY LOANED ME A VEHICLE TO DRIVE IN THE INTERIM. ON AUGUST 8, THEY REPAIRED MY DRIVER AIRBAG BUT STILL DID NOT HAVE PARTS FOR THE RECALLED PASSENGER AIRBAG. THEY TOOK BACK THE LOANER AND SAID THAT ALL OF MY PASSENGERS NEED TO RIDE INT HE BACK SEAT UNTIL THEY CAN FIX IT. THIS IS AN ABSURD SOLUTION FOR A FAMILY. I PURCHASED A FAMILY SIZED VEHICLE TO TRANSPORT MY LARGE FAMILY. I STARTED A CASE WITH HONDA CORPORATE THAT DAY AND THEY TOLD ME THEY WOULD REVIEW IT AND GET BACK TO ME IN 3 BUSINESS DAYS. I CALLED SEVERAL TIMES AFTER NOT HEARING FROM THEM AND FINALLY HEARD BACK FROM THEM TODAY, AUGUST 24. THEY WOULD NOT AUTHORIZE ANOTHER LOANER FOR THE PASSENGER AIRBAG RECALL AND SAID THAT I COULD DRIVE THE UNSAFE VEHICLE FOR ANOTHER WEEK UNTIL THE PARTS CAME IN. THE CUSTOMER SERVICE WITH HONDA IS VERY POOR. I UNDERSTAND MILLIONS OF PEOPLE ARE CALLING BECAUSE OF THIS RECALL BUT I ALSO UNDERSTAND THAT MILLIONS OF PEOPLE DON'T WANT TO PUT THEIR FAMILIES AT RISK. HONDA ONLY CARES ABOUT THE MONEY, NOT THE PEOPLE. TO TELL A FAMILY THAT A GREAT SOLUTION IS FOR EVERY ONE TO SIT IN THE BACK SEAT IS NOT HELPING. I KNOW THESE THINGS TAKE TIME, AND I'M HAPPY TO BE PATIENT AS LONG AS YOU ARE WORKING WITH ME AS WELL. HONDA IS NOT DOING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898319August 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898321August 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898355August 24, 2016
AIR BAGS
THE PASSENGER SIDE AIR BAG HAS BEEN RECALLED IN JULY 2016. HONDA LETTER SUGGESTED NOT TO PUT A PERSON IN THE PASSENGER SEAT UNTIL THE AIR-BAG CAN BE REPLACED. HOWEVER, IT IS NOT A GOOD SOLUTION FOR US AS THERE ARE 4-5 PEOPLE RIDING IN THE CAR AT ALL TIMES. WE REQUESTED A REPLACEMENT RENTAL OR LOANER CAR FOR THE TIME BEING FROM HONDA (CASE NO 04958635). EVEN AFTER A MONTH, THEY HAVE NOT MADE A DECISION ON THIS AND ALL OUR INQUIRIES HAVE FALLEN ON DEAF EARS - THEY ALWAYS TELL US TO WAIT UNTIL A CASE MANAGER HAS REVIEWED THE CASE AND DECIDED ON WHAT TO DO. THE REPRESENTATIVE REFUSES TO PUT THEIR SUPERVISOR OR CASE MANAGER ON THE PHONE. IT IS QUITE FRUSTRATING DEALING WITH HONDA ON THIS MATTER. MY FAMILY WILL LIKELY NEVER PURCHASE A HONDA VEHICLE AGAIN IN OUR LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898361August 24, 2016
AIR BAGS
TAKATA RECALL: RECEIVED RECALLED LETTER IN MARCH 2016 WHICH STARTED THAT REPAIR WILL BE DONE THIS SUMMER. IN JULY I RECEIVED A SECOND LETTER WITH A WARNING THAT HONDA SUGGESTED THAT TO AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER'S SEAT. I CALLED THE NUMBER LISTED IN THE LETTER AND WAS TOLD I CAN HAVE A LOANER UNTIL REPAIR IS DONE WHICH I GOT THROUGH A LOCAL DEALERSHIP. WITHIN A WEEK I WAS NOTIFIED THAT THE REPAIR CAN BE DONE. ON AUGUST 3RD THE DRIVER'S SIDE WAS DONE; WAS TOLD THEY DIDN'T KNOW WHEN THE PASSENGER SIDE WILL BE DONE AND THAT I NEED TO RETURN THE LOANER CAR. I HAVE MADE SEVERAL CALLS TO HONDA DIVISION INFORMING THEM OF THE INCONVENIENCE THIS HAS ON MY FAMILY FOR NOT HAVING ANY ONE SITTING IN THE FRONT PASSENGER'S SEAT. EACH TIME I WAS TOLD THAT A MANAGER WILL CALL ME BACK. AS OF TODAY NO ONE HAS RETURNED A CALL. IT SEEMS THAT BECAUSE I WAS USING A LOANER CAR THE DRIVER'S SECTION REPAIR WAS DONE QUICKLY. I AM DISAPPOINTED AND ANGRY THAT THEY DON'T CARE WHAT THE EFFECTS ARE TO MY FAMILY. THE KNOWLEDGE OF THIS RECALL FOR MY FAMILY IS NOW CLOSE TO SIX MONTHS AND STILL NOT YET TAKEN CARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898074August 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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