Honda CR-V Complaints

16,579 consumer complaints on file.

#10924023November 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924162November 3, 2016
ENGINE, POWER TRAIN
FROM A STOP. I SPEED UP TO ABOUT 30 MPH AND FEEL A DRAG AND SHIMMY AT THAT SPEED, THEN IT GOES AWAY. THE PROBLEM ONLY OCCURS AT 30 MPH, I HAVE WATCHED YOU-TUBE FOR POSSIBLE TROUBLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924171November 3, 2016
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, WHEELS
FAULTY TIRE PRESSURE MONITOR SYSTEM (TPMS). THIS SENSOR GIVES FAULTY READING EVEN WHEN TIRES ARE CHECKED AT A MILITARY BASE AUTO SHOP AND LOCAL DEALERSHIP REPAIR SHOP. WAS SHOWN HOW TO REMOVE SENSOR LIGHT BY CUSTOMER SERVER AT DEALERSHIP REPAIR SHOP. THE LIGHT COMES ON WHILE DRIVING HIGHWAY MILES. LEFT SENSOR LIGHT ON SO DEALERSHIP WOULD SEE IT BUT HE WOULD NOT CHANGE IT AS IT WAS NOT ON A RECALL. I WAS TOLD THERE ARE NUMEROUS COMPLAINTS CONCERNING THE SAME PROBLEM BY OWNERS OF 2014 HONDA CR-V EVERYWHERE AND HONDA IS NOT FIXING THE PROBLEM. PLEASE GET THEM TO FIX THE PROBLEM BEFORE A TIRE DOES LOSS PRESSURE AND THERE IS AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923818November 2, 2016
ELECTRICAL SYSTEM
REAR PASSENGER DOOR LOCK (LEFT SIDE). DOOR WILL NOT LOCK, EITHER MANUALLY OR WITH KEY FOB. MIGHT BE A PROBLEM WITH THE ACTUATOR. REAR DOOR LOCK STARTED MAKING SOME CLICKING NOISES (LIKE IT WAS STUCK) THE PAST MONTH WHEN ALL OTHER DOORS WOULD AUTO-LOCK. NOW IT NO LONGER WORKS AND REMAINS UNLOCKED. THIS IS A HAZARD WITH CHILDREN IN THE BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923949November 2, 2016
AIR BAGS, WHEELS, TIRES
STILL NO RESOLUTION TO OUR AIR BAGS. ALSO, I DRIVE MY CAR A LOT. I DRIVE 100 MILES A DAY. 5 DAYS A WEEK. I HAVE OVER 160,000 MILES. I HAVE TO BUY TIRES ALL THE TIME, MY LAST SET OF 4 HAS 80,000 MILE WARRANTY AND I HAVE RIGHT AT 28,000 MILES ON THIS SET. I AM HAVING TO PURCHASE ANOTHER SET OF 4 THIS WEEK. I HAVE PAID ABOUT 7 OR 8,000 DOLLARS ON TIRES I HAVE PURCHASED A LEAST 10 SET OF TIRES BECAUSE THEY DON'T WEAR EVENLY. I HAVE PURCHASED ALIMENTS ON NUMEROUS OCCASIONS. I HAVE PURCHASED EXPENSIVE TIRES 1000.00' TO COOPER TIRES 600.00! AND EVERY SET HAS WORN UNEVENLY. I EVEN ROTATE MY TIRES EVERY 5000 MILES I WAS READING MANY COMPLAINING ABOUT THE SAME ISSUE. THIS IS SO UNSAFE TRAVELING ON INTERSTATE AND ROAD WAYS. WILL YOU PLEASE INVESTIGATE THESE PROBLEMS. WE REALLY APPRECIATE ANY HELP SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920498November 1, 2016
AIR BAGS
LAST SPRING TIME AT THE END OF APRIL 2016 I RECEIVED A NOTIFICATION FROM HONDA SAYING THAT MY VEHICLE WAS IN THE LIST OF "RECALL" FOR DEFECT OF THE AIR BAG. THE LETTER SAYS THAT THE PART " WILL BE AVAILABLE IN THE SUMMER OF 2016". IT NEVER HAPPENED, LATER AT THE END OF AUGUST, I CALLED HONDA COMPLAINING ABOUT THE PROMISE THEY TOLD ME TO REPAIR MY CAR AIRBAG ON SUMMER AS THEY L SAID IN THEY LETTER. THE SHE PROMISE TO DO IN THE MONTH OF SEPTEMBER 2016, IT NEVER HAPPEN. TODAY 11/01/2016 AROUND 11.45 I CALLED AGAIN AND THE CUSTOMER SERVICE TOLD ME NOW THEY DON'T KNOW WHEN THEY WILL HAVE THE AIRBAG AVAILABLE. I TOLD HER I NEED MY CAR, ESPECIALLY NOW ON WINTER IS WHEN I NEED IT MOST BECAUSE I SUFFER FROM ASTHMA AND IT'S TOO DIFFICULT TO ME GOING AROUND WALKING. SHE PROPOSED I TAKE A CAR FROM A HONDA DEALER FREE OF CHARGE BUT I HAVE TO PAY THE INSURANCE COST. I REFUSE TO PAY ANY MONEY FOR ANY OTHER EXPENSES EXCEPT FOR GAS USAGE. I'M PAYING ALREADY INSURANCE FOR MY CAR SITTING IN A GARAGE WITHOUT USAGE. PLEASE SEE WHAT COULD YOU DO IN ORDER TO SPEED THE WAITING PROCESS THAT IS TAKING LONGER THAN WHAT THE PROMISED. THANK YOU. NOTE: I WRITING A DATE OF THE HONDA NOTIFICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920536November 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920426November 1, 2016
AIR BAGS
TAKATA RECALL RECEIVED NOTIFICATION IN SPRING THAT MY TAKATA AIRBAG WAS RECALLED AND NEEDED TO BE REPLACED IMMEDIATELY, AND I WOULD RECEIVE NOTIFICATION FROM THE DEALER AS SOON AS AIRBAGS WERE IN STOCK AND AVAILABLE FOR REPLACEMENT. I NEVER RECEIVED NOTIFICATION (INCLUDING TO DATE.....SEVERAL MONTHS LATER). WHEN I SCHEDULED ROUTINE MAINTENANCE ON MY CRV IN JUNE, THE ONLINE SYSTEM ASKED ME IF I ALSO WANTED TO RESCHEDULE TO HAVE MY AIRBAG REPLACED AT THE SAME TIME. I DID, AND RECEIVED CONFIRMATION THAT WAS PART OF MY SCHEDULED APPOINTMENT. WHEN I WENT FOR MY MAINTENANCE APPOINTMENT, I WAS INFORMED THAT THERE WERE NO AIRBAGS AND THEY DIDN'T KNOW WHY I HAD REQUESTED TO HAVE IT REPLACED BECAUSE THEY HAD NOT NOTIFIED ME ANY WERE AVAILABLE. I WAS AGAIN TOLD THEY WOULD LET ME KNOW WHEN THERE WERE AIRBAGS IN STOCK AND I COULD SCHEDULE AN APPOINTMENT TO HAVE THE WORK DONE FOR THE RECALL. I STILL HAVE NOT BEEN CONTACTED THAT ANY ARE AVAILABLE AND THAT I CAN SCHEDULE AN APPOINTMENT TO HAVE THE RECALLED, DANGEROUS AIRBAG REPLACED AS PART OF THE TAKATA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920165October 31, 2016
ENGINE
ENGINE RATTLE AT COLD START IN COLD WEATHER VIDEO OF MY ISSUE: HTTPS://YOUTU.BE/0O_P8BJPWEQ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920298October 31, 2016
ENGINE
THE VTC ACTUATOR IS AN ISSUE ON THIS CAR. THE "RECALL" LISTED FOR THIS VIN IS 36,000 MILES OR 3 YEARS, WHICHEVER COMES FIRST. THIS IS CRIMINAL AS NO ONE WILL EXPERIENCE THIS ISSUE WITHIN THAT TIME FRAME. IT LETS THE MANUFACTURER OFF THE HOOK. HONDA KNOWS THIS IS AN ISSUE AS IT AFFECTS MANY MAKES AND MODELS OF HONDA CARS (THERE IS EVEN A CLASS ACTION LAWSUIT FOR THIS PARTICULAR ISSUE FOR THE 2014 HONDA CRV). THE CAR GRINDS AT THE START, SOMETIMES NOT STARTING AT ALL, DUE TO HIGH OIL CONSUMPTION BECAUSE OF THE FAULTY VTC ACTUATOR. THE COST TO REPLACE THIS PART IS $750 AND DOES NOT EVEN SOLVE THE PROBLEM. IT HAS BEEN DOCUMENTED THAT THE PROBLEM CAN OFTEN REOCCUR AFTER ANOTHER 10,000 MILES. WE WERE ONCE PLANNING ON STAYING LOYAL HONDA CUSTOMERS, BUT THIS FRAUDULENCE HAS CONVINCED US TO SWITCH TO A DIFFERENT MANUFACTURER AND TELL EVERYONE WE KNOW TO DO THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920309October 31, 2016
POWER TRAIN
FIRST DRIVE OF THE DAY THE TRANSMISSION IS RAGGED. EARLIER 2014 CRV HAD RECALL. MINE DID NOT. I HAD SOFTWARE UPDATED AND TRANSMISSION FLUID CHANGED AS RECOMMENDED FOR EARLIER VERSIONS. PROBLEM WENT AWAY. HONDA SHOULD RECALL THE LATER 2014'S AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919963October 29, 2016
AIR BAGS
TAKATA RECALL; CALLED 888-234-2138 ON 6/2/16 AND SPOKE WITH HOSEA, WHO ASSURED ME THAT I WOULD BE CONTACTED IN EARLY JULY 2016 TO HAVE MY AIRBAG REPLACED, HE TOLD ME THAT THERE WAS ALSO A RECALL ON THE DOOR ACTUATOR AND THAT BOTH WOULD BE ADDRESSED AND FIXED AT THE SAME TIME. I'M STILL WAITING ON THE CALL ... THIS IS TOTALLY UNACCEPTABLE!!!!!!!!!!! HONDA CLAIMED TO HAVE CONCERNS FOR MY AND MY FAMILY'S SAFETY,BUT THIS IS A SITTING TIME BOMB AND I ASSURE YOU, LEGAL ACTION WILL BE TAKEN IF ANY INJURY IS INCURRED. THIS IS MY PRIMARY CAR AND I HAVE NO OTHER CHOICE, BUT TO CONTINUE DRIVING IT. PLEASE DO WHAT WAS PROMISED AND TAKE THE NECESSARY ACTION TO CORRECT THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920033October 29, 2016
AIR BAGS
TAKATA RECALL. AIRBAG STILL HAS NOT BEEN REPLACED, ALTHOUGH THE RECALL HAPPENED IN SPRING 2016 AND WORK WAS PROMISED BY JUNE 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919792October 28, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919252October 27, 2016
AIR BAGS
TAKATA RECALL...NOTHING HAPPENED AS YET BUT CONCERNED IT COULD HAPPEN WHILE DRIVING AS OTHERS HAVE EXPERIENCED. I HAVE NOT BEEN NOTIFIED ABOUT REPLACING MY DEFECTIVE AIRBAG AS YET FROM ANY HONDA DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919707October 27, 2016
AIR BAGS
HONDA NOTIFIED ME ON MY TAKATA AIR BAG RECALL IN THE SPRING OF 2016. THE LETTER ASSURED ME THE RECALL WOULD BE COMPLETED BY THE END OF SUMMER. I HAVE NOT HAD ANOTHER UPDATE FROM HONDA AS OF THIS DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919722October 27, 2016
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE DOOR LOCKS STARTED MAKING A LOUD RACKET DRIVING AND STOPPING - WHEN YOU WERE DRIVING OVER 10 MPH LOCKS ARE SUPPOSED TO LOCK AUTOMATICALLY AND THEN WHEN YOU STOP AND PARK UNLOCK AUTOMATICALLY. APPARENTLY THERE WAS AN EXTENDED WARRANTY THAT COVERED FRONT DRIVER ACTUATOR AND RIGHT AND LEFT REAR DOOR LOCKS. THIS EXTENSION WARRANTY EXPIRED NOVEMBER 2015. HOWDY HONDA DEALERSHIP HERE IN AUSTIN TEXAS WAS ABLE TO HAVE FRONT DRIVER SIDE DOOR ACTUATOR REPLACED UNDER WARRANTY. THE BACK DRIVER AND PASSENGER DOORS WILL NOT LOCK. THE NEW ACTUATOR WAS GOING OFF CONTINUOUS IN ATTEMPT TO LOCK THE BACK DOORS. I TOOK BACK TO HOWDY HONDA, THEY SAID THEY WOULD REPROGRAM MY KEY TO STOP IT FROM TRYING TO CONTINUOUSLY LOCK THE BACK DOORS AS IT WAS APPARENT THAT THE NEW ACTUATOR WOULD WEAR OUT RAPIDLY FROM DOING THIS.. IF I AM DRIVING AND STOP AT A LIGHT OR CROSSING, ANYONE CAN JUST OPEN THE BACK DOOR AND HOP INSIDE MY CAR AND CAR JACK ME. ALSO, WITH THESE DOORS NOT LOCKING I CANNOT SET THE ALARM. THIS AFFECTS MY INSURANCE, AS I HAVE CAR INSURANCE STATING I HAVE AN ALARM SYSTEM - WELL IF MY CAR IS VANDALIZED OR STOLEN IT WILL COME BACK TO MY PROBLEM AS I DID NOT SET THE ALARM - I CANNOT SET THE ALARM THE BACK DOORS DO NOT EVER LOCK. I EXPLAINED THE INSURANCE PROBLEM IF VANDALIZED OR STOLEN; I EXPLAINED THE SAFETY ISSUE OF BEING CAR JACKED OR SOMEONE OPENING THE BACK DOOR AT A STOP AND GRABBING ONE OF MY KIDS FROM THE BACK SEAT OR GETTING INTO THE CAR. THE COST QUOTED IS $552.00 TO REPAIR BACK DOOR LOCKS - THIS IS ALL CONNECTED TO THE FRONT DRIVER DOOR ACTUATOR THAT HAS BEEN REPLACED, BUT HAS NOW BEEN DISABLED BY HOWDY HONDA AS IT WAS GOING OFF AND ON CONTINUOUSLY TRYING TO LOCK BACK DOORS AND THAT WOULD WEAR OUT THE NEW ACTUATOR JUST INSTALLED 10/26/2016 UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919015October 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919061October 26, 2016
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR DID NOT LOCK. APPROXIMATELY ONE WEEK AFTER A RECALL REPAIR WAS PERFORMED ON THE DRIVER'S DOOR, THE PASSENGER DOOR MADE A LOUD NOISE AND FAILED TO LOCK. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL WAS ON THE DRIVER'S DOOR ONLY. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919153October 26, 2016
AIR BAGS
TAKATA RECALL ON 08/22/2016. FOR OIL CHANGE AUTO NATION COSTA MESA CA. ADVISOR MENTIONED RECALL, HE ORDERS THE PARTS AND IT WILL TAKE TWO WEEKS TO SIXTY DAYS AND WILL CALL ONCE PARTS ARRIVES. AFTER I GOT IN MY CAR I READ THE PAPER COPY THAT I SIGNED AND IT STATED THAT 'WHILE THEY WAIT FOR REDESIGNED PARTS TO BECOME AVAILABLE, CUSTOMER HAS ELECTED TO RETAIN POSSESSION OF THEIR CAR AND HAS SIGNED THE 'HONDA TAKATA AIRBAG INFLATOR RETENTION/STORAGE OWNER INDEMNIFICATION AGREEMENT' I SAID DOES AGREEMENT MEAN THAT I AM WILLING TO DRIVE MY OWN CAR? HE SAID YES. I SAID IF I FEEL UNCOMFORTABLE TO DRIVE MY CAR BECAUSE OF SAFETY ISSUE WHAT CAN BE DONE. THEN HE SAID YOU CAN GET RENTAL CAR FOR ME. WHY NOT MENTIONED THAT I AM SIGNING AN AGREEMENT ABOUT RECALL FIX AND EXPLAIN IT TO ME? WHY CUSTOMER AUTOMATICALLY GETS SIGNED TO AGREEMENT WHEN THEY SIGN FOR REGULAR MAINTENANCE SERVICE WITHOUT KNOWING WHAT OPTIONS ARE AVAILABLE TO THEM? WHY MENTIONED ABOUT RENTAL CAR BEFORE I SIGNED AGREEMENT? WHAT HAPPENS TO OTHER CUSTOMER WHO DON'T EVEN READ THEIR OIL CHANGE SERVICE PAPER THAT THEY SIGNED? I LEFT WITH MY OWN CAR, AS I DIDN'T WANT TO CHANGE INTO RENTAL CAR, THINKING THEY WILL CALL ME WITHIN SIXTY DAYS. 3-4 DAYS BEFORE SIXTY DAYS I CALLED THE DEALERSHIP. THEY NEVER CALLED. MADE AN APPOINTMENT FOR 3-4 HRS OF RECALL WORK. ASKED HIM DOES HONDA PROVIDE RENTAL CAR FOR A DAY? HE SAID NO HONDA STOPPED RENTING CAR FOR AIRBAG RECALL FROM SEPTEMBER 15TH. SINCE LAST I WAS THERE ON AUGUST 22ND THEY MIGHT HAVE STOPPED RENTAL CARS FOR RECALL FIX AFTER THAT. WENT THERE FOR RECALL 10/26/2016 I ASKED SAME PERSON RENTAL CAR HONDA STOPPED PROVIDING RENTAL FROM AUGUST 1ST !! I WAS HERE ON AUGUST 22ND FOR MY OIL CHANGE AND THEY SAID YES. WHY NOT CONTACT ME WITHIN SIXTY DAY IF THE PART WAS THERE? WHY FLIP-FLOP ON RENTAL CAR? NOT PROVIDING TRANSPARENT INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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