Honda CR-V Complaints

16,579 consumer complaints on file.

#11376382November 25, 2020
UNKNOWN OR OTHER
IN MY NEIGHBORHOOD, I WAS TURNING RIGHT WITH FOOT ON BRAKE AND CAR BEGAN TO ACCELERATE ON A CITY STREET. WAS GOING 5 MILES PER HOUR AND SPEED WENT UP. EASED OFF BRAKE AND BRAKED AGAIN AND IT SLOWED. WENT HOME SLOWLY WHICH WAS A BLOCK AWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376180November 24, 2020
ENGINE, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
BATTERY WILL BE DEAD IF CAR NOT USED EVERY 2 DAYS. 4 TIMES I HAVE HAD THE DEALER REPLACE MY BATTERY AND 1 TIME MYSELF. DEALER REFUSES TO SOLVE THE PROBLEM. A VEHICLE''S BATTERY SHOULD NOT GO DEAD AFTER ONLY 4 DAYS OF USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375707November 21, 2020
UNKNOWN OR OTHER
THE ARM MOUNT FAILED WHILE DRIVING. THIS HAS BEEN RECALLED IN CANADA BUT NOT IN THE US. I JUST PURCHASED THIS THE CAR WAS IN GOOD SHAPE WITH A VALID INSPECTION AND COULD HAVE CAUSED SEVERE HARM HAD WE BEEN DRIVING QUICKLY. WE WERE DRIVING 15 MILES MPH AS WE WERE IN A RESIDENTIAL AREA. THE ARM GAVE OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375720November 21, 2020
ELECTRICAL SYSTEM, WHEELS, UNKNOWN OR OTHER
MILAGE AT SERVICE 19,338. TPMS ALERT CAME ON. CHECK AIR IN ALL TIRES, REAR TIRE HAD METAL IN THE INNER SIDEWALL. REPLACED ONE TIRE AND BALANCED. RETURNING HOME MILAGE 19,388. TPMS ALERT CAME ON AFTER HARD RESET BY DEALER. RETURNED TO DEALER. MILAGE 19,424 INFORMED BY SERVICE MANAGER ALL FOUR TIRES NEEDED TO BE REPLACED TO CORRECT COMPUTER TPMS. REALLY, COMPUTER CAN'T CALCULATE TIRE TREAD RESET ON ONE OR TWO TIRES? HAD TO RETURN TO DEALER AFTER TPMS LIGHT CAME ON DRIVING HOME. RETURNED TO DEALER. MILAGE 19454. HARD RESET AGAIN BY DEALER. I'VE NEVER SEEN THIS ON THE INTERNET FOR 2019 HONDA CRV ALL WHEEL DRIVE. ANY HELP WITH THIS SAFETY ISSUE FOR TPMS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375592November 20, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
ENTERED THE VEHICLE AND BEGAN TO DRIVE. THE PROBLEM LIGHTS ALL APPEARED AS DRIVING: STEERING, TIRE PRESSURE, EMERGENCY BRAKE, ENGINE. THE CAR STALLED AS DRIVING AND STEERING WAS MADE DIFFICULT, DID THE DER DER DER NOISES. I FELT ENDANGERED WITH MY CHILDREN AND PUPPY IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375344November 19, 2020
ENGINE, POWER TRAIN
WHILE DRIVING AROUND 30 MPH CAR BEGINS TO JERK AND VIBRATE. HAVE TO INCREASE SPEED TO MAKE IT STOP.1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375364November 19, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2017 HONDA CR-V. THE CONTACT STATED THAT WHILE REVERSING INTO THE GARAGE AND ATTEMPTING TO STOP THE VEHICLE, THE BUTTON ON THE GEAR SHIFT BUTTON DETACHED. THE CONTACT STATED THAT AFTER SOME RESEARCH, SHE LEARNED THAT THE DETACHING OF THE GEAR SHIFTER BUTTON WAS A COMMON FAILURE. THE VEHICLE WAS NOT TAKEN THE VEHICLE TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375478November 19, 2020
ENGINE
RECENTLY AFTER PURCHASED 1/2019 NOTICED OIL LEVEL WAS 3/8" OVER HIGH MARK. REPORTED TO LOCAL HONDA DEALER AND THEY SAID ITS NORMAL TO HAVE GAS IN THE OIL. ALSO CAR EMITS SMELL OF RAW GASOLINE BOTH IN CABIN WHEN STOPPED. ALSO SMELL RAW GAS IN GARAGE AND SOMETIMES IN OUR HOUSE WHILE CAR IS PARKED. AFTER MORE INVESTIGATION FOUND THAT OTHERS WERE HAVING PROBLEMS TOOL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375023November 17, 2020
ELECTRICAL SYSTEM
THE STARTER ON THIS CAR COMPLETELY DIED AT ABOUT 56,000 MILES. I WAS IN A PARKING LOT AND THE CAR WOULDN'T START AT ALL. HONDA WAS RESPONSIVE WHEN I REACHED OUT TO ASK IF THE PART WAS UNDER WARRANTY AND THEY GAVE ME A $300 GIFT CARD FOR MY TROUBLE EVEN THOUGH THE WARRANTY EXPIRED. MY CONCERN IS THAT WHEN I SEARCHED THIS ISSUE ONLINE, A LOT OF OTHER PEOPLE WITH A 2015 CRV HAVE ISSUES WITH THE STARTER. I BELIEVE THE PART IS FAULTY, AND COULD BE A SAFETY RISK DEPENDING ON YOUR SITUATION. I WAS LUCKY TO GET STUCK ON MY OWN ON A WARM DAY IN A SAFE AREA. I HAD PURCHASED THE CAR CERTIFIED PRE-OWNED IN 2018 AND AM JUST SHOCKED THAT A PART WHICH IS SO VITAL TO THE BASIC FUNCTIONING OF THE CAR WOULD DIE WITHIN A FEW YEARS. I WANTED TO MAKE A REPORT SO THAT THIS IS ON RECORD AND WOULD HOPEFULLY LEAD TO A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375071November 17, 2020
ENGINE, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ABOUT A MONTH AGO, I WAS PARKING MY CRV AND ALL OF MY DASHBOARD WARNING LIGHTS CAME ON. MY CRUISE. LANE KEEP ASSIST OTHER FEATURES ARE COMPLETELY DISABLED WHEN THIS HAPPENS. MY DEALERSHIP STATES I NEED FUEL INJECTORS. I HAVE DONE RESEARCH ON THIS PROBLEM, AND HONDA IS VERY AWARE OF THIS FUEL INJECTOR PROBLEM. THEY ACTUALLY PUT AN EXTENDED WARRANTY IN PLACE ON THE POWERTRAIN TO REMEDY THIS . UNFORTUNATELY THE POWERTRAIN WARRANTY DOES NOT COVER FUEL INJECTORS.ON ONE OCCASION. NOV. 3 2020, MY CAR STALLED WHILE GOING 70 MILES PER HOUR ON THE HIGHWAY. AFTERWARDS I SMELLED A STRONG FUEL SMELL IN MY CAR. I HAVE SMELLED THIS ODOR SEVERAL TIMES, HOWEVER HONDA SAYS THIS IS NOT A SAFETY ISSUE. I BOUGHT THE CAR JAN. 2020. IT HAD 89K MILES ON IT. I DID NOT THINK THIS NEW CAR WOULD NEED AN EXTENDED WARRANTY. SO HONDA WANTS OVER $1100 TO PUT FUEL INJECTORS IN. I HAVE READ ONLINE ABOUT THE MANY ISSUES WITH THE 2017 AND 2018 CRVS. THE DREAM MOTOR IS A PROBLEM AND HONDA KNOWS IT. I GUESS IT WILL TAKE SOMEONE DYING BEFORE ANYONE WILL PAY ME ANY ATTENTION. HONDA SAYS THIS IS NOT A SAFETY PROBLEM THEREFORE I AM ASSUMING IT IS SAFE TO DRIVE, AS I HAVE TO HAVE MY CAR. I AM A NURSE AND TRAVEL ON MY JOB. I HAVE NO CRUISE, LANE KEEP ASSIST, LANE STABILITY OR ANY OF THOSE FEATURES. I DONT KNOW HOW THIS CAR WILL PASS INSPECTION LIKE THIS. PLEASE HELP ME. GOOGLE PROBLEMS WITH 2018 CRV. .....HONDA KNOWS ALL ABOUT IT. I HAVE ALREADY FILED A COMPLAINT WITH THEM. PLEASE ADVISE IF SEEKING LEGAL COUNSEL WILL BE BENEFICIAL TO ME. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375074November 17, 2020
ENGINE, SEATS
IN EVERY STATEMENT/COMPLAINT AT THE SERVICE CENTER, I ALWAYS STATED THAT THE FRONT SEATS VIBRATE WHEN THE ENGINE IS ON AND IN GEAR. AFTER REVIEWING SB 15-046, THE INITIAL REPAIR IN 2016 WAS FOR DRIVING MODE 1. ON THE SECOND REPAIR IN 2017, THE TECHNICIAN PERFORMED DRIVING MODE 2 REPAIR WITHOUT NOTIFYING ME VIA PHONE OR IN PERSON ABOUT THE REPAIR IN ACCORDANCE WITH THE SB 15-046. SB 15-046 STATES, FOR DRIVING MODE 2 UPDATE NOTES: -YOU MUST MAKE SURE THE SERVICE ADVISOR HAS REVIEWED THE CUSTOMER INFORMATION STATEMENT FOR DRIVING MODE 2 WITH THE CUSTOMER BEFORE THE SOFTWARE UPDATE IS PERFORMED. -VERIFY THAT THE SERVICE ADVISOR HAS NOTED ON THE CUSTOMER INFORMATION STATEMENT THAT HE OR SHE HAS REVIEWED THE CUSTOMER INFORMATION STATEMENT FOR DRIVING MODE 2 WITH THE CUSTOMER. -THE NOTED CUSTOMER INFORMATION STATEMENT MUST BE RETAINED FOR FUTURE RECORDS AND ATTACHED TO THE REPAIR ORDER BEFORE DOING THE SOFTWARE UPDATE, AS THIS SOFTWARE MAY HAVE A SMALL IMPACT ON FUEL ECONOMY. ALL OF THE NOTES ON THE SB 15-046 WERE SKIPPED WHEN HONDA OF SERRAMONTE WAS REPAIRING MY CAR. IN THE DIAGNOSIS SECTION ON PAGE 6 OF SB 15-046. 'YOU MUST ONLY PERFORM THE REPAIR BASED ON CUSTOMER CONCERNS.' EVERYTHING PERFORMED ON THE CAR OR COMMENTS FROM THE TECHNICIAN IS RECORD IN THE SERVICE INVOICE. TO THIS DAY, I WAS NEVER INFORMED OF THE DRIVING MODE 2 UPDATE IN ACCORDANCE WITH SB 15-046. NOR, DID I SIGN THE CUSTOMER INFORMATION STATEMENT BECAUSE THE SERVICE INVOICE FROM JUL. 1, 2017 DOES NOT MENTION ANY CUSTOMER INFORMATION STATEMENT FROM SB 15-046.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375140November 17, 2020
ENGINE
AFTER DRIVING MY CAR FOR A WHILE AND I'M WAITING AT A LIGHT MY CAR STARS TO VIBRATE AND SOMETIMES IT'S STRONGER THAN OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374505November 13, 2020
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I WAS DRIVING ON A CITY STREET UNDER REPAIRING WITH STEEL PLATES PUTTING ON STREET. WHILE MY CAR JUST ABOUT 15 FEET FROM A BIG STEEL A PLATE (1 INCH ABOVE GROUND) , SPEEDING 30 MILES. SUDDENLY, IT BRAKED SO HARD, LEFT SKIDS ON STREET AND STOP RIGHT ON THE STREET AND THEN IT RELEASED BRAKE. LUCKILY THE CAR BEHIND WAS FAR AWAY; THEREFORE NO COLLISION FROM THE BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374546November 13, 2020
UNKNOWN OR OTHER
2020 NEW HONDA CR-V HYBRID - THERE'S A VIBRATION AND NOISE ASSOCIATED WITH IT. AT TWO MONTHS OLD, HONDA DETECTED IT IN BOTH MY CAR AND TWO OTHER NEW ONES THEY PULLED FROM THEIR LOT TO SEE IF IT WAS IN ANY OTHER NEW ONES. I WAS TOLD "THEY BOTH HAVE THE SAME ISSUE ONLY WORSE THAN YOURS". ORIGINALLY I NOTICED IT AT 63 MPH (SO DID THE SHOP FOREMAN WHO DROVE IT WITH ME), BUT NOW, I'M EXPERIENCING IT ON SURFACE STREETS AS WELL. IT REMAINS CONSTANT REGARDLESS OF ACCELERATION OR DECELERATION. THE DEALERSHIP MADE EVERY ATTEMPT TO CORRECT IT - TRIED NEW TIRE(S), REAR ALIGNMENT, ETC. THEY TEST DROVE IT MORE THAN ONCE, BUT IN THE END, THEY ADMITTED TO ME THAT IT WAS STILL THERE AND LIKELY A CHARACTERISTIC OF THIS MODEL. "DRIVE TRAIN" WAS MENTIONED AS A POSSIBLE CAUSE. I DID TEST DRIVE IT BEFORE I BOUGHT IT AND WHILE IT DID FEEL A BIT DIFFERENT FROM MY 2017 CR-V, I ATTRIBUTED IT TO ME NOT BEING ACCUSTOMED TO AWD. HOWEVER, THE MORE I'VE DRIVEN IT, THE MORE I REALIZE IT'S SIGNIFICANT ENOUGH THAT I WOULD BE VERY UNCOMFORTABLE ON A LONG TRIP. ALL THIS SAID, THE ISSUE OF SAFETY KEEPS LOOMING - IF IT IS THE DRIVE TRAIN, IS IT WEARING DOWN ALREADY (NOT BEING MECHANICALLY MINDED, DOES A DRIVE TRAIN WEAR DOWN?) AND AT WHAT POINT MIGHT IT CAUSE A REAL PROBLEM AT HIGH SPEED (OR ANY SPEED!)? FOR CLARITY - THE CAR HAS NEVER BEEN DRIVEN ROUGHLY NOR HIT ANY OBSTACLE OR CURB. I AM WRITING A LETTER TO HONDA CORPORATE OFFICES AS WELL. A SHOUT OUT TO EVERY SINGLE PERSON AT MY HONDA DEALER. I KNOW FIRST YEAR REVAMP (FIRST YEAR OF CR-V HYBRID IN THIS CASE) CAN BE TRICKY AND VERY POSSIBLY IS IN THIS INSTANCE. EVERYONE HAS BEEN WONDERFUL AND WORKED HARD TO TRY AND PINPOINT THE PROBLEM. PERHAPS A RHETORICAL QUESTION, BUT I DID ASK "SO, ARE YOU GOING TO SELL THOSE OTHER TWO ON THE LOT AS IS?"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374572November 13, 2020
STRUCTURE:BODY, POWER TRAIN, STEERING
WHEN MY VEHICLE WAS ABOUT 45 TO 55 MPH, I CAN FEEL THAT THE VEHICLE STARTED VIBRATING. THE VIBRATION CAME THROUGH THE STEERING WHEEL, SO I CAN FEEL ON MY BOTH HANDS. IT MAY AFFECT BODY AS WELL BECAUSE MY BODY CAN FEEL IT AS WELL. BELOW 45 MPH OR ABOVE 55 MPH, THE VIBRATION IS GONE. SINCE THIS SEPT, THE SITUATION PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374231November 12, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE AND LOCKING THE DOORS AND WALKING AWAY, THE SECURITY ALARM INADVERTENTLY ACTIVATED. THE CONTACT WAS UNABLE TO LOCK THE VEHICLE WITHOUT THE ALARM BEING ACTIVATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER HONDA OF MANSFIELD WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374390November 12, 2020
WHEELS
I PURCHASED A NEW 2020 HONDA CR-V'ECO IN FEBRUARY 2020. ON NOVEMBER 6 2020 I TOOK THE CAR TO THE DEALERSHIP WHERE I PURCHASED IT BECAUSE OF TIRE DISTURBANCE. THEIR DIAGNOSIS WAS THAT THE FRONT TIRES WERE WORN TO 4/32 AND REAR SWORN TO 6/32 AND TIRES WERE FEATHERED. TIRES ARE BRIDGESTONE ECOPIA FACTORY ORIGINALMTIRES WITH ONLYN16,481 MILES ON THEM . THE BRANDING INFO ON THE SIDE WALL STATES THESE AREV70,000 TREAD WEAR TIRES.DEALER ADVISED TO BUY 2 NEW TIRES TO REPLACE THE MOST WORN AND FEATHERED ONES AND DO NOTHING MORE : I BECAME AWARE THAT OEM TIRES ARE NOT WARRANTED BY THE TIRE COMPANY BECAUSE THE ARE BUILT TO SPECIAL SPECS FROM HONDA. ALSO ISN'T USING DIFFERENTLY WORN TIRES A SAFETY ISSUE ON AWD VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373921November 10, 2020
ELECTRICAL SYSTEM
MY BATTERY HAS HAD ISSUES FOR THE PAST 3 YEARS. I'VE PUT IN 3 BATTERIES IN THE PAST 3 YEARS AND I'M STILL EXPERIENCING ISSUES WHERE MY CAR WON'T START AFTER ONLY SITTING FOR A DAY. IT'S BEEN GETTING WORSE AS WELL. I TOOK IT TO THE DEALERSHIP AND THEY THOUGHT THEY FOUND THE PARASITIC BATTERY DRAIN BUT IT'S SINCE GOTTEN WORSE. MY CAR HAS BEEN DEAD 3 TIMES AFTER ONLY SITTING FOR A DAY SINCE THE DEALERSHIP 'FOUND THE PROBLEM.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373970November 10, 2020
UNKNOWN OR OTHER
HONDA 2017 CRV, BATTERY IS DEAD IF I DON'T DRIVE IT FOR 2 DAYS. THIS HAS HAPPENED THREE TIMES IN THE PAST YEAR, THE LAST TWO TIMES JUST A FEW WEEKS APART. AND THIS PAST TIME I DROVE IT ON A THURSDAY AND IT WAS DEAD ON SATURDAY. FORTUNATELY THE TIMES THIS HAS HAPPENED THE CAR WAS IN THE GARAGE, SO I WAS NOT STRANDED. I TOOK IT TO THE DEALERSHIP AND THEY RAN DIAGNOSTICS AND SAID NOTHING WAS WRONG. THEY JUST SAID I NEED TO DRIVE IT EVERY COUPLE OF DAYS. AFTER DOING RESEARCH ONLINE I SEE MANY OTHER OWNERS HAVE THE SAME PROBLEM, AND HAVE BEEN TOLD THERE MIGHT BE A SOFTWARE FIX AT SOME POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373741November 9, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 TOYOTA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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