Honda CR-V Complaints

16,579 consumer complaints on file.

#11404562March 23, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
DRIVING ON HIGHWAY CAR BRAKES FOR NO REASON CAR IN BACK ALMOST HIT ME HAPPENS MORE THAN ONCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404601March 23, 2021
ELECTRICAL SYSTEM
I'M LEAVING TARGET A BASKET FULL OF GROCERIES AROUND 7 PM MARCH 13-2021, USING MY KEY THROB AND KEY HOLE ON THE DOOR I WAS UNSUCCESSFUL UNLOCKING THE DOOR OR TRUNK. I MANAGED TO UNLOCK THE PASSENGER DOOR TO GET OVER TO THE DRIVER SIDE DOOR TO MANUALLY TRY TO OPEN THE DOOR AND THE LOCK DID NOT MOVE. I SCHEDULED AN APPOINTMENT 3-23-2019 THE DEALERSHIP I PURCHASED THE CRV AND THEY DID NOT SEEM TO BE AWARE OF MY DOOR ISSUE BEING COMMON AND I WAS NEVER INFORMED DURING ANY OF MY SERVICE APPOINTMENTS WITH THEM. I SPOKE WITH NEAL THE SERVICE DEPT DIRECTOR AND WAS TOLD THE WARRANTY FOR MY CAR ENDED IN 2017 SO I AM RESPONSIBLE FOR MY REPAIRS. MY SERVICE ADVISOR CHARGES $60 FOR DIAGNOSIS, THEN CALLS BACK AND SAYS THE COST JUST WENT UP TO $150 BECAUSE THEY WERE HAVING A HARD TIME OPENING THE DOOR, THEN STATES THEY WILL HAVE TO KEEP MY CAR ANOTHER DAY AND THAT I WOULD BE RESPONSIBLE FOR REPAIRS OF A NEW DOOR PANEL IF THEY DAMAGE IT IN THEIR EFFORT TO OPEN THE DOOR AND THAT THE COST WOULD BE $1,800. I NEED MY TRANSPORTATION, MY CAR IS PAID IN FULL, I'M UNDERSTANDING WHY THEY CHOSE NOT TO REVEAL OR BE DUMBFOUNDED WHEN I MENTIONED ACCORDING TO THE LAWSUIT IT WAS TO REPAIR THE DOORS RATHER YOU WERE EXPERIENCING THE PROBLEM OR NOT. IT'S THEIR PRODUCT BUT THEY DON'T WANT ACCOUNTABILITY FOR A KNOWN ISSUE. I DROVE HOME WITH MY WINDOWS DOWN IN CASE I NEEDED TO CLIMB OUT THE WINDOW. I WAS HAVING AN ANXIETY ATTACK AFRAID I WOULD BE TRAPPED IN MY CAR INSIDE OR OUTSIDE. NEAL SAYS IT WASN'T A SAFETY ISSUE SO IT WAS AN EXTENDED WARRANTY VS A RECALL. IT IS DEFINITELY A SAFETY ISSUE ON SO MANY LEVELS. I'M JUST SURPRISED I NEVER KNEW ABOUT THE ISSUE UNTIL I STARTED EXPERIENCING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404347March 22, 2021
ENGINE, POWER TRAIN
ON ENGINE STARTING ESPECIALLY MORNING OR COLD STARTS ENGINE CHAIN SPROCKET CLATTERS FOR A NUMBER OF SECONDS. IN NOVEMBER 2016 OR 2017 WENT TO HONDA DEALER FOR CHECK OUT PERFORMANCE AND ANY PROBLEMS OR RECALLS AT CASTLE HONDA MORON GROVE IL TEL # 847-965-8833. WE QUESTIONED ABOUT THE RATTLING COMING ON WHEN 1ST START OF THE DAY. THEY JUST ANSWERED SOME ENGINES DO THIS WHEN THEY ARE COLD, DON'T WORRY ABOUT THAT! WELL WE DIDN'T WORRY IT SINCE THE HONDA DEALER ANSWERED ITS OK. NOW OVER TIME THE RATTLING IS GETTING LONGER AND LOUDER. I WORK FOR THE STATE AND AT TIMES AM NOT AVAILABLE TO HELP MY WIFE WHEN I AM NOT AT HOME. IAM AFRAID THE RATTLING MAY CAUSE THE ENGINE TO STOP RUNNING TOTALLY AND PLACE HER IN DANGER. MY NAME IS [XXX] I AM 73 YEARS OLD AND A HONDA BUYER SINCE 1965.. I WISH YOU TO CHECK WITH YOUR ENGINEERS ABOUT THE TIMING CHAIN PROBLEMS AND OILCHAIN LUBRICATING PROBLEMS AND TECHNICAL CHANGES INVOLVING AL HONDAS IN THIS PARTICULAR MOTORS. THANK YOU [XXX]. EMAIL IS, [XXX] .PLEASE SUBMIT AN WRITTEN RESPONSE ALSO. TEL # [XXX]. THANKS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404156March 21, 2021
TIRES
THE TIRE WAS PURCHASED 3/18 AND WITH LESS THAN 50 MILES ON THE TIRE THE SIDEWALL FAILED AND BLEW OUT AT 70 MPH. TIRE WAS LESS THAN A DAY OLD AND NO OBJECT WAS HIT TO CAUSE THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404046March 20, 2021
ENGINE
LOUD RATTLING NOISES WITH ASSOCIATED STRONG UNSETTLING VIBRATIONS COME INTO THE CABIN. THESE VIBRATIONS AND RATTLING NOISES HAVE BEEN VERY DISTRACTING. THE RATTLING NOISES BEGIN AT A LOW VOLUME AND BECOME QUITE LOUD. THE ASSOCIATED VIBRATIONS MAKE ME FEEL VERY UNCOMFORTABLE. THESE DISTRACTIONS CERTAINLY DISTRACT ME FROM DRIVING SAFELY AND ARE A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404056March 20, 2021
ENGINE
I TOOK MY CAR TO THE REPAIR SHOP BECAUSE MY CAR VIBRATES AND IDLES LOW TO WHERE IT FEELS LIKE IT IS GOING TO CUT OFF AT A STOP SIGN OR TRAFFIC LIGHT WHILE IN GEAR. THE SHOP CHANGED OUT THE VALVE GASKET AND DID AN OIL CHANGE PAID $260.00 THE CAR CONTINUED TO LOW IDLE AND VIBRATE AT THE STOP LIGHTS AND AND STOP SIGNS FELT LIKE IT WAS GOING TO STALL OUT. A WEEK LATER I TOOK MY CAR TO ANOTHER REPAIR SHOP AND THEY CHANGED OUT THE COILS AND SPARK PLUGS ALSO CLEANED THE BODY THROTTLE WHICH COST ME $820 LEFT THERE AND STILL MY CAR AT TRAFFIC LIGHTS AND STOP SIGNS WHILE IN GEAR VIBRATES AND IDLES LOW AND FEELS LIKE IT IS GOING TO STALL OUT. SO I TOOK IT BACK TO THAT SHOP 3 MORE TIMES FOR THE SAME ISSUE. I THEN TOOK THE CAR TO THE HONDA DEAL SHIP WHERE THEY DID A DIAGNOSTIC AND UPDATED THE COMPUTER SYSTEM AND STILL MY CAR VIBRATES AND IDLE LOWS AND FEELS LIKE IT IS GOING TO STALL OUT WHEN IN GEAR AT STOP LIGHTS AND STOP SIGNS. HONDA DID NOT FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404062March 20, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I WAS DRIVING STRAIGHT IN AN OPEN STREET, NO OBSTACLES AT ALL. HOWEVER, MY VEHICLE STARTED BEEPING AND SLAMMED THE BRAKES TO A COMPLETE STOP. I WAS ALMOST THROWN OUT OF MY SEAT BUT THANK GOD I HAD MY SEATBELT ON. I CHECKED MY DASH CAMERA FOOTAGE ASWELL NO SIGN OF OBSTACLE, NOTHING AT ALL. I BELIEVE ITS THE COLLISION MITIGATION BRAKING SYSTEM THAT GOT ACTIVATED FOR NO REASON. I HAVE MY DASH CAM FOOTAGE TO SUPPORT MY CLAIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403800March 19, 2021
ELECTRICAL SYSTEM
CAR BATTERY CONTINUES TO DIE AFTER ONLY 2 DAYS OF NON USE. GOING TO TAKE IT TO HONDA DEALER FOR THE 4TH TIME. TOLD ME NUMEROUS TIMES NOTHING IS WRONG AND I NEED TO DRIVE IT MORE, WHICH I AM YET IT'S STILL HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403528March 17, 2021
ELECTRICAL SYSTEM
I GOT IN TO START THE CAR IN THE PARKING GARAGE AND IT WOULD NOT START BECAUSE THE BATTERY WAS DEAD. I WAS INFORMED THE BATTERY WAS DEAD BECAUSE I DID NOT DRIVE IT ENOUGH BY THE DEALERSHIP. I AM NEARLY 78 YEARS OLD. I DO NOT KNOW HOW MUCH I NEED TO DRIVE THE CAR TO KEEP IT CHARGED. I THINK THIS IS A DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403188March 16, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHEN I STAR THE CAR AND DRIVE THE YELLOW WARNING LIGHT STAY ON AND THE RED LIGHT BLINK AND NOT GO OFF. ALL WARNING LIGHT. (TPS, COLLISION MITIGATION PROBLEM, EMISIN SYST. PROBLEM, ELECTRIC BRAKE PROBLEM, ETC.). ASLO THIS HAPPEN ALREADY 4 TIMES BEFORE. COUPLE TIMES I USE MY BRAKES WHEN I WAS DRIVE AND I FELT THAT THE CAR NO STOP RIGH AT TIME AND ALMOST HIT THE OTHER CAR. ALSO I CHANGE MY MOTOR OIL AND THE OLD ONE IS MIX WITH GASOLINE AND IS MORE VOLUME THAT I PUT IN. ALSO SOME TIME WHEN I DRIVE THE CAR STAR TO STALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403189March 16, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
WHEN I STAR ON AND DRIVE, THE YELLOW WARNING STAY ON , RED BRAKE LIGHT BLINK, ALL COMPUTER SAFETY SYSTEM MALFUNCION , ELECTRIC BRAKES, TIRES PRESSURE, COLLISION, A.C , POWER STERING, ETC. CAR DRIVE BUT FEEL LIGHS THE BRAKE IS ON. THIS IS A DANGERUS TRASH CAR. BRAKES PROBLEM "THE MAIN SAFETY DIVICE FOR RECALL. "
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403336March 16, 2021
ELECTRICAL SYSTEM
IF MY VEHICLE IS PARKED FOR A WEEK OR MORE, THE BATTERY HAS TO BE JUMP STARTED. THE CAR HAS UNDER 2000 MILES ON IT. THIS CREATES AN UNSAFE ENVIRONMENT WHEN THE CAR WON'T START AFTER THAT SHORT OF A PERIOD. THE DEALERSHIP SAID TO DRIVE IT MORE OFTEN! THIS HAS HAPPENED MORE THAN ONCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403366March 16, 2021
POWER TRAIN
MY GEAR SHIFTER MOVES FORWARD WITHOUT DEPRESSING THE SIDE RELEASE WITH MINIMAL FORCE. I AM CONCERNED THAT A CHILD OR SOMEONE REACHING ACROSS CONSOLE COULD PUT THE VEHICLE INTO GEAR. THIS HAS ALSO OCCURRED WHILE DRIVING WHEN I PRESSED THE SHIFTER INADVERTENTLY WITH MINIMAL FORCE,. MY VEHICLE REPORT STATES THAT THERE ARE NO UNREPAIRED ITEMS WHEN I CHECKED NHTSA WHICH PROMPTED MY REPORT,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403019March 15, 2021
ENGINE, POWER TRAIN, STEERING
ONE COLD WINTER MORNING, MY ENGINE LIGHT, POWER TRAIN AND STEERING WHEEL WARNING SIGNS ALL TURNED ON. I HAD CHECKED MY OIL AND IT WAS STILL 40% FULL. I STARTED NOTICING THAT THE CAR WAS MOVING SLOW NOT MORE THAN 20MPH. ALSO THE GAS GALLON INDICATOR WENT FROM 36MPG TO 20MPG. IT IS BURNING WAY MORE GAS THAN IT WAS. I STARTED RESEARCHING AND FOUND OUT THAT OTHER CONSUMERS HAD THE SAME PROBLEM. I'M WRITING THIS BECAUSE I WANT OTHER PEOPLE TO KNOW THAT THERE IS SOMETHING WRONG WITH THEIR HONDA CR-V MODEL. I KNOW IT IS NOT SAFE FOR ME TO BE DRIVING THE CAR AROUND ESPECIALLY IN THE HIGHWAY. THE CAR MOVES SLOWER THAN IT USUALLY DOES. IT WOULDN'T BE SAFE FOR ME TO BE DRIVING IT AT ALL TILL WE GET THE PROBLEM RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403094March 15, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
HONDA SENSING TURNS OFF EVERY TIME THERE IS MODERATE RAIN OR SNOW. THE RADAR IS NOT BLOCKED NOR IS ANY WINDSHIELD SENSOR. THESE SENSORS BECOME UNAVAILABLE WHEN THEY ARE NEEDED THE MOST. THIS HAS HAPPENED MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403097March 15, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
HONDA SENSING TURNS OFF EVERY TIME THERE IS MODERATE RAIN OR SNOW. THE RADAR IS NOT BLOCKED NOR IS ANY WINDSHIELD SENSOR. THESE SENSORS BECOME UNAVAILABLE WHEN THEY ARE NEEDED THE MOST. THIS HAS HAPPENED MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403130March 15, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
CAR HAS AUTO LIFT AND CLOSE FOR REAR DOOR. WHEN LOADING REAR OR VEHICLE DOOR WILL CLOSE WITHOUT WARNING. THIS HAS HAPPENED TWICE, BOTH TIMES I WAS UNDER DOOR WHEN IR CLOSED, ONCE IT HIT ME IT STOPPED AND WENT BACK UP, I ALMOST FELL DOWN. ITEM 2. WHEN WASHING REAR OF CAR REAR DOOR WILL OPEN ON ITS OWN WHILE SPRAYING DOOR . IF THIS WOULD HAPPEN IN AN AUTOMATIC WASH IT COULD CAUSE SERIOUS DAMAGE OR INJURIES TO OCCUPANTS. THIS CAN HAPPEN WHEN CAR IS OFF NOT RUNNING. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402865March 14, 2021
ENGINE
UNINTENDED ACCELERATION FROM STOP. WITH THE ENGINE AT NORMAL OPERATING TEMPERATURE, TRANSMISSION IN DRIVE, AND THE VEHICLE STOPPED AT A STOP SIGN OR TRAFFIC LIGHT, WHEN I REMOVE MY FOOT FROM THE BRAKE PEDAL, THE ENGINE RPM INSTANTLY AND ABRUPTLY INCREASES FROM 700 RPM TO APPROXIMATELY 1000 RPM. THE VEHICLE MOVES AHEAD SUDDENLY WITH NO PRESSURE ON THE ACCELERATOR PEDAL, AND CAN REACH A SPEED OF 7 MPH ON LEVEL PAVEMENT. THE SAME ACCELERATION OCCURS WHEN I AM MOVING VERY SLOWLY INTO A PARKING SPACE OR GARAGE AND MY FOOT IS PRESSING LIGHTLY ON THE BRAKE PEDAL -- THE ENGINE RPM INCREASES SUDDENLY AND THE VEHICLE "JUMPS" AHEAD, REQUIRING INCREASED PRESSURE ON THE BRAKE PEDAL TO PREVENT ACCELERATION. I BELIEVE THAT THIS CONDITION CONSTITUTES A SAFETY HAZARD BECAUSE THE DRIVER DOES NOT EXPECT THE VEHICLE TO MOVE AHEAD WITH NO PRESSURE ON THE ACCELERATOR PEDAL, AND THEREFORE THE VEHICLE COULD IMPACT THE VEHICLE AHEAD OF IT, A WALL OR PARKING BARRIER AHEAD OF IT, OR A PEDESTRIAN CROSSING IN FRONT OF IT. I HAVE TAKEN THE VEHICLE TO TWO HONDA DEALERS FOR THIS CONDITION (SEPTEMBER 25, 2020 AND MARCH 12, 2021). THE FIRST SERVICE REPORT STATED "SYSTEM SCAN FOUND NO DTCS, ROAD TESTED AND FOUND ALL NORMAL." THE REPORT FROM THE SECOND DEALER STATED "CHECK AND FOUND NORMAL/PROPER OPERATION." THIS CONDITION HAS EXISTED SINCE WE BOUGHT THE VEHICLE (NEW) ON SEPTEMBER 18, 2018. I FIRMLY BELIEVE THAT THIS CONDITION IS NOT NORMAL AND HAS THE DEFINITE POTENTIAL TO CAUSE DAMAGE TO THE VEHICLE, OTHER VEHICLES, PROPERTY, OR PEDESTRIANS. HONDA SHOULD BE REQUIRED TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402926March 14, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
ALL ADA WARNING LIGHTS COME ON WHEN VEHICLE IS BEING DRIVEN. DOES NOT SEEM TO AFFECT DRIVABILITY BUT ALL FUNCTIONS ARE DISABLED. LIGHTS HAVE GONE OFF ON THEIR OWN ONCE OTHER TIMES HAD TO CYCLE POWER ON COMPUTER TO RESET. PROBLEM IS BECOMING MORE FREQUENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402927March 14, 2021
VISIBILITY/WIPER
WAS DRIVING APPROX 65 MPH, WITH NO CARS/TRUCKS CLOSE TO ME, AND AS WAS LOOKING TO THE LEFT OF CAR, HEARD A LOUD BANG/POP, WHICH STARTLED ME. SOUNDED LIKE SOMETHING LANDED ON THE FORWARD ROOF, WHICH NOTHING HAD. CAR WAS RUNNING SMOOTH, SO KNEW I WAS NOT HIT OR RAN OVER ANY ROAD DEBRIS. I KNEW THE NOISE CAME FROM THE FORWARD OF THE SUV, SOLOOKED AROUND FRONT OF INTERIOR WHILE TRYING TO FIGURE OUT WHAT HAPPENED. THEN I SAW THE WINDSHIELD CRACKS SPARKLING IN THE SUNLIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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