Honda CR-V Complaints

16,579 consumer complaints on file.

#11435744October 6, 2021
ELECTRICAL SYSTEM
Car shut off and there was no power. Battery was dead and I had to get a jump from a family member. This is the 6th or 7th time my battery has died. I've had it replaced 4 times and going for a 5th this weekend. I've had my car jumped multiple times by my father and i lost count really. There a well known parasitic draw issue which drains the battery, which causes component failure. This car is unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435798October 6, 2021
AIR BAGS, SEAT BELTS
I was driving and stopped for traffic, however, I was rear ended and resulted in a 4-car pileup. Upon being rear ended and pushed fast toward the car in front and crashing the car in front, the airbags did not deploy. I had a passenger as well. During the accident the driver seatbelt did not lock, however, the passenger one did lock to prevent harm.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11435604October 5, 2021
ENGINE
Every warning light on the dashboard lit up. Car would only go 10 miles/hour. Read on the internet this is a problem with this 2017 1.5 Turbo engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435643October 5, 2021
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Grinding noises were heard in the car twice, before the engine stalled. The car was stopped in the middle of the intersection. Could not restart the car at all, and check engine lights were lit on the dashboard. After 5 minutes passed and after multiple tries to restart the car, the engine started and I was able to get to safety. Upon dealer inspection, the cause was the air condition compressor locking up, possibly due to a leak in the refrigerant. This is confirmed by the car blowing hot air even in AC mode. The lock up caused the engine to stall and go into fail safe mode. This meant the car was stopped and unable to restart in the middle of a busy intersection. Because the car's engine was stopped, it was not possible to get the car moving again. It was incredibly dangerous for me and my passengers, as well as other cars on the road. Even when the lights changed, I was still stuck. There were cars driving around my car, causing more potential traffic incidents. The engine was not able to be immediately restarted, which put multiple cars in traffic in danger for longer than necessary. The car is being serviced by Roush Honda (100 W Schrock Rd, Westerville, OH 43081). Prior to the failure, there were no warning signs and no other issues. This was a sudden and completely unexpected engine stall due to the AC Compressor Failure. This issue is common among CRV (2017 to 2020). https://www.cargurus.com/Cars/Discussion-t72370_ds1082603. There is also another NTSHA notice on this car related to the AC Compressor Leak. https://static.nhtsa.gov/odi/tsbs/2021/MC-10189868-0001.pdf Please recall this car. This issue puts everyone in an incredibly dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435376October 4, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
For some unknown reason all the warning lights will come on in the instrument cluster. This includes all the safety features of the vehicle. When the lights are on none of the safety features work. This includes the emergency braking, lane keep assist, and the cruise control just to name a few. I have reached out to the Honda Corp. with no luck on getting the issue fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435414October 4, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Problem 1: My car has 30,000 miles but her Honda since it is past the 36 months it is no longer under warranty. Problem 2: I feel this is a safety issue due to the nature of the failure and the consequences of an immediately failure rendering the car undriveable. This is how the problem unfolded. I started the car. Immediately "System failures" started scrolling across the dash system including Power Brake Failure. I called Honda service, explained what was happening, and Per the Honda service representative, I was told I could drive the car in. I explained the car would not come out of park thus I could not drive it. I was then told how to manually get the car out of park to drive it in for evaluation. I put it in reverse to get out of the garage and when I tried to stop the car I and had no brakes or steering. I got the car to stop by standing with both feet and all my weight on the brake peddle. I Had towed on a flat bed tow truck into Ed Napleton Honda. I was told by Honda that they have never seen this system failure without "a rodent being involved" as they chew threw the housing and then chew on the wires causing the electrical problem. After about 36 hours I was called and told that they had to replace the Brake Power Booster sensor, "no evidence of rodent involvement" and no explanation of why the part failed. I was informed that before further evaluation could be done there was no choice but to replace the Power Booster. I was told it would be $2600.00 and that even if it was not the problem, I had to pay for the repair for they could continue the evaluation process. This is 3 X the cost of the part per another source I called. I also feel I could have been killed/injured or killed and/or injured other people on the road if this had happened when I was driving as there was no pre warning of the problem and having the Certified Service Associate telling me to drive the car knowing that I had total system failure's scrolling across my dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435266October 3, 2021
WHEELS, SERVICE BRAKES, UNKNOWN OR OTHER
I replaced my rear wheel hubs with new driveworks hub assemblys from advance auto parts. The car fell apart driving down the interstate. Both rear hubs snapped and my tires came off with half of the hub attached to the car and half attached to the tires. Pueblo Colorado police department responded and my case number is 21-018947.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11435299October 3, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2017 Honda CRV Touring 19, 647 miles. As I was approaching a red light, I stepped on my brake to slow down and brake for the red light. Upon trying to stop, I had NO BRAKE POWER WHATSOEVER. Having no brake power I could not stop, I did have an accident and hit another vehicle. My vehicle still would not stop as I continued to try and brake. I drifted approximately 1/2 mile from the accident until it fully stopped. My airbag went off and my Honda Link did contact the police and ambulance. I had minor injuries and just went to my primary physician. I do have a police report. At this time it is at an independent collision center, once repaired it will go to Honda for scanning and diagnose. I am told it can be repaired, BUT, who will diagnose why this happened, and I don’t know why automatic emergency braking system didn’t work.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11435212October 2, 2021
SERVICE BRAKES, ENGINE
Pulling into a parking space, when hitting my brakes, the engine suddenly accelerated and no, I was not pushing both the gas pedal and brake at the same time. In doing a web search, I found many instances of other CRV owners having the same issue...sudden acceleration when braking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435224October 2, 2021
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
My 2018 Honda CR-V loses power and acceleration when driving, sometimes on the freeway. In addition, the computer system goes haywire and lights up all the engine failure lights. I've taken the vehicle to a mechanic four times for this problem, twice to a Honda dealership; the diagnosis each time has been a faulty fuel injector that spews gasoline into the oil. According to Consumer Reports, this problem has been common with the 2017 and 2018 models of this vehicle, and the Honda Co. agreed to extend the warranty on these models to cover the repair of a common problem among the models in these years. However, this visit to Honda of Bedford, Ohio, the dealership has kept the vehicle for four weeks because the Honda corporation refuses to repair a fuel injector that spews gasoline into the oil pan. The fuel injector was faulty but Honda won’t take responsibility. It’s a fire hazard as well as it could cause an accident when it loses power. especially in a high traffic area. My request is to compel the Honda Corporation to cover the cost of this repair in that the fuel injector in may of the 2017/2018 models were faulty from the factory. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435201October 2, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
Purchased car on July 7, 2021, that same day the car did not start when stepped on brake and pushed start button. Happened again on July 8, 2021. Called Dealer, Took it in on July 9, 2021. They could not duplicate problem. Assured me it was not a problem. Drove to CT on July 10, 2021, Did not start several times during the trip. On July 11, on return trip from CT a warning light came on dashboard. IN black letters in a red rectangular box - BRAKE. I called dealer on Monday July 12, 2021 and reported the warning. He said it meant there were cars in the way. The BRAKE IN A BOX occurred 2 more times (8/6 and 8/17). I called dealer who said it was not a problem. I subsequently searched the warning on line and it says "BRING YOUR CAR TO A DEALER. TO CONTINUE DRIVING COULD BE DANGEROUS!" I left the car with the dealer for 9 days. Sept 3 through September 11, 2021. They said they could not find anything wrong. I continue to have problems with starting the car, often getting the message that says TO START ENGINE: BRAKE+PUSH. Which is exactly what I do to start the car. When I picked up the car on September 11 (after 9 days with the dealer) the service manager told me he would contact their regional manager to report the problem to the regional manager. That's the last I heard from him except when I called and he said he had not heard from regional manager yet. I called again and left message but have not heard back. I have also submitted a complaint with HONDA and I have written 3 emails to the VP of Customer Relations. the VP has not responded to me at all. The complaint person contacted the dealer and dealer told him they could not duplicate the problem. After many weeks, complaint person contacted me to let me know this. He has no other recommendations. At this time i am afraid to drive the car and just drive it locally. I have avoided the highway, and any long trips because of my fear that there is something seriously wrong with the car and brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435179October 1, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Our 2018 Honda CR-V SUV EX 2WD is a very good vehicle except we can't rely on it to start. Since buying it new in April, 2018 we have had to have it towed or jump-started six times because the battery has been drained. Many other owners seem to have similar problems; online it has become known as a "parasitic battery drain" problem. There are at least two class-action suits at present we know of concerning the same problem, one In Iowa, and another in Florida. Also on three different occasions we experienced the Advanced Driver Assistance Systems display flashing indicating some features are not working while driving -- for no apparent reason. However, the systems gradually return to normal after the vehicle has been stopped, re-started, and driven again for several miles. We don't know if the two issues are related (see NHTSA Complaint 11361514). Not being able to start in an out of cell-phone area or an unpopulated area is a serious safety concern. Additionally, I carry a portable, battery-powered oxygen concentrator that can't be recharged when the CR-V won't start and the battery is dead. We have records and documentation to support our CRV problems. We are on our third SUV battery - a top-of-the-line from AAA - and have been doing such obvious things as checking our garage nightly to make sure a dome light isn't on, etc. There are no preliminary cues that we have noted such as lights become dimmer, etc. prior to the non-starting times. Four of six times have been during daylight hours. On one occasion we were able to restart the vehicle using a portable lithium battery power pack; on another this booster failed to start the SUV and we had to call AAA. Our "home" Honda service center has sincerely tried but failed to diagnose the problem and neither was the major Honda garage in Albuquerque, NM able to this past summer. Two different complaints with Honda Motors of America remain unanswered as of today. Honda isn't supporting their dealerships.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435114October 1, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA campaign number: 21V215000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact made several attempts to reach out to the local dealer to schedule the recall repair but was not successful. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434816September 29, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2018 Honda CR-V. The contact stated that the collision mitigation sensor was malfunctioning. The Forward Collision-Avoidance Automatic Braking would inadvertently activate without a vehicle in proximity and the vehicle would stop. The contact would depress the brake pedal and then the accelerator pedal and the vehicle would operate as designed. The failure occurred at various speeds. The local dealer was contacted and informed the contact that the failure might be due to dirt covering the sensor. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 27,183.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434612September 28, 2021
SUSPENSION, POWER TRAIN
My Honda has had the front axle replaced twice and now the Honda Dealership is stating it needs to be replaced a third time. The Passenger side also had to have the knuckle or whatever replaced where the tire extends. I mostly drive my child to school and myself to work and or highway driving. I have own cars since I was 16, am now quite past that year and have never had to have the front axle replaced three (3) times?? Driving is very difficult but there is nothing I can do about it - the cost each time is close to 2K. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434624September 28, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Car won’t start just clicks. Read that this could be related to an engine recall that I had fixed by Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434630September 28, 2021
FUEL/PROPULSION SYSTEM, ENGINE
vehicle stutters when cold, and strong fuel smell when operating vehicle. There were no warnings message, problems has not been confirmed by a dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434694September 28, 2021
UNKNOWN OR OTHER
I have a 2018 Honda CRv EX-L (Certified Preowned). On June 16th 2021 while on the way to get an oil change a few warning lights came on the dashboard, (LKAS, Brake system, ACC, Collision Mitigation), the cruse control and driver assist stopped working also a brake light came on. My mechanic ran a diagnosis and the codes that showed on the report were code U30006-16 and code P2583-76 he advised that I take the car to the Honda dealer to get it fixed. The next day June 17th when I started the car the warning lights were all off. I called the Honda dealer in Forth Pierce Florida later that day to make an appointment to have the car looked at but was told that unless the lights are on that they would not be able to run a diagnosis for the problem and to call again if the lights came back on. On September 4th while in Tampa Florida the warning lights all came on again for the 2nd time. I called the Honda Dealer in Tampa and was able to make an appointment for September 9th 2021. On September 6Th 2021 when I started the car, the warning lights were all off again. I went in to the Honda Dealer in Tampa on September 9th. Hoping that they would be able to fix the problem even though the warning lights were now all off again. I told them of the codes that showed when my mechanic ran the diagnosis on June 16th. (code U30006-16 and code P2583-76). I left the car with them and went off to school. Later that day they ( Tampa Honda) called to inform me that my wave radar had been misaligned because something like a rock must have hit it while I was driving. I was also told that the replacements are back ordered so I needed to come get my car. I was also told that Honda would not cover the cost of the repair because the radar being hit causes it to no longer be under warranty. I personally feel that if something as a little rock is going to disable the whole HONDA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434703September 28, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving my car in traffic there was a steel plate horizontally on the road painted orange. My car saw it as a potential collision and suddenly automatically applied full brakes and flashed collision warning on dash board. I almost was rear ended. Luckily I was only going 25mph. I called dealership and talked to service manager Jake. He advised that this is possible in normal operation. There is a disclaimer about this occurring in the owner’s manual. He also said there is no history of warning indicators so there is nothing to check to see if normal operations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434543September 27, 2021
POWER TRAIN
I was driving with my grandchildren in my 2017 CR-V AWD and when I stopped the vehicle I was unable to put the car in park. I could not move the gear shift and then the gear shift knob fell off. I had to call my husband who was able to rig it so that we could put the car in our driveway. I researched online and on this site and see that it is a known problem. I took the car to the dealership today. They stated that it was a recall but that my car VIN was not included in the recall. My car was the first one that they had repaired that was not included in the recall. I had it fixed and paid $82.96. It is not just the money that upsets me but the fact that I was stuck with no way to put my car in park and that they knew about the problem but had not notified me to get it fixed. I did do an online chat with a Honda rep and am waiting to hear back from them. I only had 28,209 miles on my vehicle. I was not given the old parts after the repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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