Honda CR-V Complaints

16,579 consumer complaints on file.

#11454236February 26, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On at least 2 different occasions, the brakes my 2017 Honda CRV suddenly engaged without me touching the brake pedal. Once was on I-75 when there was no traffic in front of me and no traffic on the sides. It just braked momentarily with the brake warning light on the dash appearing. It almost immediately returned to proper operation. Another time I was driving in city traffic while crossing an intersection and the brakes suddenly engaged. Again, it was a momentary situation and my foot was not on the brake pedal. I have also had repeated problems with my main display-sometimes the screen goes black and I am unable to turn radio off or change stations. Other times, the a/c or heater and defrost will not operate and then after driving for 15-30 mins it suddenly turns on and I have heat or ac and the screen returns to normal operation. The dealer has been unable to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454248February 26, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is a report (with dash cam footage) I filed with Honda in March 4, 2019, (Case 09395155) and now that I know your office is investigating this same issue I wanted to make sure I sent it to you as well: As I was slowing down to approach a red light my car suddenly beeped and slammed on the brakes to a complete halt. I believe it detected a car that was making a lefthand turn into the lane next to me but there was no danger of it hitting me. The sudden brake lock jolted my passenger and me and we’re lucky neither of us were hurt except for some soreness and that no other car was behind as they would have certainly rear-ended us. This has happened before when I was on the freeway going 50mph a few weeks after I purchased the car, though instead of stopping it just suddenly slowed down; I had thought it misjudged the shadow of an overpass I was driving through as a solid object so disregarded the incident as a fluke until now. I’m worried this will happen again and hurt me or someone else. I was able to get the recording of this most recent incident from my dash camera; see here: https://drive.google.com/open?id=11EYSwjCJtk4TEOBlvyddwJx9xow8PswB Honda's investigators later determined the car acted appropriately, but I think the system really misjudged the situation and could have caused an accident. Since then, I've had a few issues with the automatic brake system enabling for a brief second to slow the car in reaction to nothing — and I'm still nervous this will happen again!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454250February 26, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Brakes: January 2018 the brake warning light flashed and there was an audible telling me to brake when there was nothing in front of me. Brakes: April 2019 the brake warning light flashed on dash and the car started braking when there was nothing in front of me. Brakes: I stepped on the brake pedal and the radio volume changed. Adaptive Cruise: May 2019 While traveling with the cruise on, it stopped showing there was a vehicle in front of me, it did not slow my car down as I approached the vehicle in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454253February 26, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On occasion, while using the Adaptive Cruise Control, the system will suddenly begin to brake or slow down without any obstruction being present. My sense of this over the past five years is that the system perceives a 'shadow,' typically from an overpass or a truck in the next lane, as an obstruction in front of my car. The braking is short-lived event and has not caused my car to come to a complete stop or caused an accident. I am reporting this now, due to the news stories about this issue with the CR V.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454262February 26, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This has happened 3 different times in the last 4 months, I have been driving down the road and the brake button pops up and slows me down when nothing is around, called dealership they said nothing wrong with vehicle. It's even done it in a curve and scared me had a vehicle behind me almost caused an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454286February 26, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On several separate occasions our Honda 2020 CRV has applied braking in circumstances where it should not have. On one occasion the vehicle ahead was maintaining the same speed and distance and our car applied brakes although the vehicle ahead was more car lengths ahead than 1 per 10 MPH. On other occasions there were no vehicles ahead or beside, while we were traveling at highway speeds on open highway and the car abruptly applied brakes. In each instance the braking stopped after a short jerk. In other words, it behaved as if the driver had lightly tapped the brakes, although that was not the case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454293February 26, 2022
SEATS
During a motor vehicle accident I was hit from behind while stopped by a vehicle going 40-45 miles per hour. I was pushed into another stopped vehicle in front of me. My drivers seat fully reclined and twisted as a result of the impact, and I was not secured into the seat properly as a result. I have multiple injuries from the accident due to the way my body was able to be thrown around the vehicle.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11454296February 26, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car frequently gives a “brake now” warning without anything being in front of the car. On occasion, it will automatically engage the brakes as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454299February 26, 2022
LANE DEPARTURE: ASSIST
Car will drift towards the left, when correcting this the car resists a bit then release, like it was stuck and it jerks to the right. This will happen over and over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454302February 26, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On at least two separate occasions, my car's automatic braking system has activated in the absence of another vehicle or obstacle in front of me. One incident was in Fall 2021, I was driving on a bridge in southern Oklahoma and rounding a slight curve when the car's brakes suddenly pressed hard - startling me and forcing me to quickly react. I put my foot on the brake and slowed while I scanned for any obstacles, but there weren't any. The second event was in December 2021 and occurred on a city street in Arlington, TX. Again, my vehicle braked suddenly while there was nothing close enough to account for needing a hard braking. Fortunately in both cases I was alert and managed to press down on the brake to override and then accelerate, and thus prevented being rear-ended by another car. There have also been a few smaller incidents of this issue, but ones in which I cannot recall specific detail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453964February 25, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
My car will run normally with all the safety equipment turned on. Sometimes, when I switch lanes, the car will brake and slow down possibly 10 miles per hour and cause a dangerous situation on a highway or expressway. It happens mainly when I'm on a highway and traveling at normal speed and will make the traffic behind me come closer to my car as if I'm braking. When this happens, there aren't any cars near me neither in front and to my sides. This happens about once every 2 weeks of highway travel and also when merging from an entrance ramp. My email address is [XXX] and my phone number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453972February 25, 2022
ELECTRICAL SYSTEM
While traveling in the center lane at 65 mph, all systems displayed warning messages, one after another with beeps then total loss of power. No power assisted steering or braking. No emergency flashers. Nothing! The entire dashboard went black. The car sputtered and died - slowly slowing down as I navigated to the edge off the road. Luckily there was an emergency access road I was able to safely stop. It was an extremely frightening experience and I have no confidence in the safety of this vehicle. After the incident, I did some research and found this is not an isolated incident. This car put me in a life or death situation with previously reported safety issues. If I had not taken the appropriate emergency actions to get the vehicle off the road safely, it would have ended very differently. Car is at the Honda dealer being diagnosed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453974February 25, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle’s automatic braking system flashes the warning and slams on the brakes when there is nothing in front of the car. It is an intermittent problem that happens mostly when the weather is clear and dry. This has nearly caused an accident on occasion since it’s happened when traveling at both lower and higher speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453975February 25, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Car will randomly brake when there is nothing in front. Has happened several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453977February 25, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car has applied the automatic emergency braking 4 times with no emergency needed as no other cars were around. All events included shadows from either a highway sign or a group of trees and occurred throughout the summer/fall of 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453979February 25, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
The car hard brakes unexpectedly. It has done it on the highway and city streets. It has happened multiple times and has done it randomly since I bought the car new. The date below is the most recent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453986February 25, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Almost 2 weeks ago I was driving on the Florida Turnpike (about 77mph) and suddenly the gas quit on the car. It slower down to about 50mph as I kept trying to give it gas but to no avail. Meanwhile I was lucky enough to be able to steer it into the right lane. This seemed to last a long time but in. truth it was probably only about 5 - 7 seconds. Then suddenly the gas came back on. This happened two more times during the same trip but these were shorter in duration amounting to a big hiccup on the gas. It has never happened to me again. I took it to the Honda dealer. They said they took it out for a spin and couldn't replicate it and had no idea what was wrong. Now I rarely drive on roads that are high speed so perhaps that is why it has not happened again. I see that you are investigating a similar issue for CRV's that are 2018 -19 but mine is 2020. It sounds as though it's the same problem. Luckily I was never in an accident with the car so the police and insurance was never involved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453991February 25, 2022
UNKNOWN OR OTHER
The vehicle battery drains if parked for a week without driving. The battery needs to be boosted to start the vehicle if parked for a week without driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453997February 25, 2022
STEERING
While on a trip of about 600 miles noticed that the steering felt "sticky"; there was a miniscule hesitation in the steering when turning or changing lanes. Upon arrival at destination I took vehicle to nearest Honda dealership where they diagnosed "a problem with the electronic steering" and advised that the vehicle not be driven until repaired. Part to repair was not available. After $500 spent on rental car to get home and flight back 2 weeks later the car seems fine with the replaced rack and pinion assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453998February 25, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving down a street at about 30 miles per hour just after a rain event and the sun was now shining. Approached a railroad crossing that had a dip in the road before going over the crossing, when I went through the dip the car auto braked and brought us to a dead stop. Fortunately no one was behind us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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