Honda CR-V Complaints

16,579 consumer complaints on file.

#11463705May 7, 2022
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
In early April 2022 the Body Control Module went bad. A replacement was ordered, and is still unavailable (Honda PN: 38809-TMM-A21). This rendered the car unable to be started, unless the battery was first disconnected and then reconnected (as advised by Honda Service). However, this results in several error lights, including emergency braking, hill start assist, lane keeping assist, collision warning systems, blind spot systems, as well as non-driving systems like operation of the windows, and the associated symptom of these systems working intermittently, or not at all. Honda still has not provided a reliable estimate for the part to be made available, despite escalating the situation to their corporate level. I am aware of other Honda models of the same year having BCM (Body Control Module) issues and a recall being current and active.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463714May 7, 2022
SERVICE BRAKES
I attempted to park my vehicle. The brakes did not work they, seemed to have no pressure. The engine then accelerated. I did not press the gasoline pedal. The vehicle moved forward and it struck a wall. Damage to the radar system and front grille of vehicle. I took the vehicle to the dealership and all they did was zip tie a component that came loose from under the steering column and give me a referral to a body shop. As of this time the problem has not been reproduced and the vehicle has not been inspected. The vehicle is available for inspection upon request. No warning lights or other symptoms of the problem prior to the failure.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11463659May 6, 2022
EXTERIOR LIGHTING, UNKNOWN OR OTHER
Shortly after 3 yrs of ownership, problem lights on the dashboard for the entire system turned on (Road Departure Mitigation System Problem, Brake Hold System Problem, Vehicle Stability Assist Problem, Hill Start Assist Problem, Adaptive Cruise Control Problem, Brake System Problem, Emergency Brakes, Emission System Problem, Tire Pressure Monitor Problem, Lane Assist, etc). That was in August 2021. We were told a new battery was needed, so we changed it. The lights went off. Eventually it happened again. The battery was readjusted, so it reset everything. It has happened several other times. It happened again recently (April 2022) while driving. The safety issue took place during this incident when the vehicle started to decelerate (from 45 MPH) on a busy road. We barely made it to the shoulder, turned off the car, and restarted it. This keeps happening with no repair solution yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463456May 5, 2022
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2018 HONDA CR-V. CONSUMER WRITES IN REGARD TO DEFECTIVE AC UNIT. THE CONSUMER STATED THE A/C COMPRESSOR HAD A LEAK. AFTER SOME RESEARCH, THE CONSUMER BELIEVED THIS FAIURE SHOULD BE A RECALL. THE CONSUMER LEARNED THE FAILURE MAY RECUR AFTER A FEW YEARS. THE VEHICLE WAS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463474May 5, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on expressway at posted speed of 70 mph, while there was no vehicle in front of me, my car went into emergency brake mode. This has happened several times but most commonly on expressways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463476May 5, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving at about 10:30 PM in downtown Chicago (the bridge over the river on Madison St) on May 4th when my automatic emergency braking system engaged. There were no cars or people in front of me on the street, nor was there any other object that I was in danger of hitting. I was driving at approximately the speed limit. There was a car behind me but luckily they were far enough back that when I pressed the foot brake and turned on my hazards, they were able to go around .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463523May 5, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I am an able to open the back trunk and there’s no secondary way to open it if I would need to get in or out. Also the doors randomly lock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463424May 4, 2022
SUSPENSION
On March 20, we were driving 2007 Honda CRV in the city of Worcester, MA at ~20mph when we heard a large "Clunk" followed by a dragging noise and immediate skidding of the vehicle. We were not able to get the vehicle to the side of the road. When it was safe to get out, we noticed the rear wheel was broken and parallel to the ground. The police came and had the car towed to East Side Auto Center 235 Shrewsbury Street Worcester, MA 01604 508-798-9100 Contact Person = Frank Santamaria Upon inspection, Mr. Santamaria informed us that the frame was completely rotted in the rear, causing the suspension components to separate from the frame. He further stated that repair was not possible. In researching the issue, I found that Honda Canada had recalled 2007-2011 Honda CRV's for this same defect. As part of the recall, Honda Canada was buying back eligible vehicles or repairing them at their expense. I filed a claim with Honda America and was denied any compensation. There are several complaints on the internet for the same issue. https://www.carproblemzoo.com/honda/cr-v/body-problems.php Such a catastrophic failure poses a serious safety issue, especially if the failure happens in a congested area, on a highway at elevated speeds, or in a rural area where assistance is not readily accessible. I believe Honda should recall these vehicles before someone gets injured or killed from their neglegence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463168May 3, 2022
ENGINE
BATTERY ALWAYS DIE AFTER 2-3 DAYS IF VEHICLE IS NOT USE. THIS IS HAPPENING SINCE DAY ONE OF PURCHASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463222May 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
All warning lights on dash show up upon starting vehicle. Used to be intermittent, now constant. When lights are on, none of the safety or advanced driving features work--eg cruise control, lane keep assist, anti lock brake, parking brake. It has been taken to the dealership twice for this issue, and dealership has tried various things from replacing battery to updating software with no effect, costing hundreds of dollars and weeks of it being in the shop. From my internet search, this problem seems widespread and I do not feel safe driving without the safety features, ABS, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463006May 2, 2022
UNKNOWN OR OTHER
2017 Honda CR-V. Driving and when arrived to destination went to put car into park and the shifter button was missing. Found it on the floor of the vehicle. The plastic on the button that is inserted had broken. Had trouble getting car into park. Did feel safe to drive. Called dealership they said there was a recall with a range of vin #'s, but my vehicle wasn't in that range. Very bizarre that it happened. Obviously, a defective part and Honda should cover it. Important piece to have just broken like it did.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463038May 2, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Automatic Emergency Braking engaged for no reason .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462920May 1, 2022
UNKNOWN OR OTHER
Manual lock not working. Known problem lock assembly worn out. Known problem per internet search. If key fob does not work locked out. I was locked out in downtown Jacksonville Florida at night. Was a dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462834April 30, 2022
EQUIPMENT
Blue Ox base plate broke while towing car on highway. I have photos of the broken base plate. If both sides of base plate would have broken, car would have come free and would could have hit another car or person. I reached out to Blue Ox to report the problem but have not received any response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462770April 29, 2022
UNKNOWN OR OTHER
The passenger side door lock is not locking. I need to click the locking (inside the car) multiple times to lock. When I put on park, the door unlocks. When I use my key to lock the doors, the passenger side lock does not lock. I have no option to leave the passenger side door locked when I am outside the car. It is a big safety issue. This issues need to be fixed by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462788April 29, 2022
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
The contact owns a 2017 Honda CR-V. The contact stated while driving 65 MPH with the Adaptive Cruise Control activated, the Collision Mitigation Braking System engaged while there was another vehicle nearby. The contact stated that the failure reoccurred while there were no other vehicles around. The warning message "Caution Brakes" was illuminated. The contact disengaged Adaptive Cruise Control feature and continued driving. Additionally, the contact stated that the touch panel light was becoming dimmer while driving at night. The contact also stated that the vehicle failed to start occasionally. The contact was able to jumpstart the vehicle with assistance. The vehicle was taken to the dealer who diagnosed that the battery needed to be replaced. The contact stated that the battery was replaced; however, the failure reoccurred with the computer system engaging independently, while activating the alarm system simultaneously. The vehicle was taken to a second dealer Norm Reeves Honda Superstore Irvine (16 Auto Center Dr, Irvine, CA 92618) where it was diagnosed that the Body Control Module (BCM) needed to be replaced; however, the parts were not available as it was on a national back order. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462679April 28, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
Approximately 10 times over the past 3 years the Automatic Braking System has engaged the brakes inappropriately. Half of these episodes occurred when no other vehicles were around my vehicle. The others occurred when other vehicles were next to mine but not in front of mine. The most recent episode occurred as I was driving in the right lane on a 3-lane road with no one in front of me. I approached a red light and slowed but the light turned green ahead of me so I continued. As I passed some of the cars that were going about 10mph slower than me, as they had left the light from a complete stop, the car slammed on the brakes and my car came to an almost complete stop in the road. My tires screeched and my children and I were thrown forward due to the violent braking. Cars behind me had to change their trajectory quickly to avoid hitting me. I have taken my car into the dealership on several occasions and asked for this system to be disabled but they said that there was no way to do that without causing damage to other systems. There is a button on the lower left of the steering wheel, not an obvious place, that will disable the system when held down but this is something that has to happen every time I get in the car. There are no lights or reminders that the system is on so it is difficult to remember every time. The safety of me and my passengers as well as everyone on the road around us is at risk every time I drive the car. There were no commonalities to these episodes so there is no rhyme or reason as to when this will happen. Although I would like the dealer to be able to replicate the problem, this entails putting them and the public at risk. I would welcome anyone who would like to inspect the car to ascertain a cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462416April 27, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I have experienced problems with this since December 2021. All warning lights start flashing with Hill start problem, brake system problem, brake hold problem, adaptive control problem, stability problem, TPMS problem, Road departure mitigation problem. These warning continue to cycle over and over. Once the warnings are cleared, there are no issues for a few weeks to a month, but it returns. This has occurred 5-6 times since December. I replaced the battery three weeks ago and the issue reappeared today, 27 Apr 22. While researching the issue, I discovered many Honda users experiencing the same issue. This is an issue Honda has to address this issue. I am the only owner of my vehicle which only has 39K miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462478April 27, 2022
SEAT BELTS
All 5 automatic door locks failed to open causing me to be locked inside the car. After many minutes and retrying the key fob I was able to exit via the front passenger door. Later that same day once returning home I was locked out of all 5 doors. The car was towed and the left front door and right rear door actuators were replaced. These had previously been recalled and replaced on extended warrenty in 2015. The failure of the locks this last week are acutally the Honda approved replacements. The problem was reproduced by the repairing garage. Odd sounds from the doors had been heard prior to the breakdown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462412April 27, 2022
UNKNOWN OR OTHER
This car, along with 3 others in my neighborhood were stolen on the same night. Why was it so easy for the thieves to steal these cars? There is a security issue that must be addressed asap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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