Honda CR-V Complaints

16,579 consumer complaints on file.

#11467792June 6, 2022
ELECTRICAL SYSTEM
The audio head unit software or hardware is defective. The unit resets repeatedly like someone is pressing the brightness button over and over again (beeping wildly). The problem is well described online as extremely common in newer Hondas. Honda has a TSB on it https://static.nhtsa.gov/odi/tsbs/2019/MC-10163184-0001.pdf However, the dealers often won't replace these unless they can see the problem themselves, which only happens intermittently (in my case, I have many videos of the problem). But when it does it is an extreme safety hazard disabling the navigation system, climate controls, and other controls controlled by the head unit. Many people in online forums have had their units replaced multiple times to no avail. Honda should be forced to recall these defective audio head units. At the very least dealers should be instructed to fix the problem when videos of it are shown to the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467599June 5, 2022
STEERING
Steering wheel feels sticky when turning right or left from center position. I can hear/feel a small click/jerk when moving the steering wheel a little to the left or right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467473June 4, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The car has automatically braked even if there is no traffic around me. Last week I was going 70 mph with no a car in the road in either direction near me and the ABS light flashed and my car lurched and brakes. The ABS is triggering min 2x a week at this point when it shouldn’t and the dealership is telling me “that’s normal and I don’t understand”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467565June 4, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Was driving my 2018 Honda CRV at about 50 mph notice car ahead stopped about 8 car lengths tap brake to slow down brake light start flashing and would not slow down seat belts locked 84 year old mother and myself almost thrown thur windshield and came within inches of of rear ending a stopped truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467445June 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM
I was accelerating up a hill and all of the warning lights in the instrument panel came on. I had difficulty gaining speed. I was afraid another vehicle was going to hit me from behind or the car was going to stall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467258June 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Road mitigation system randomly flashing “brakes” despite no traffic in front of car, clear roadway, no rain/weather issue. Multiple times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467322June 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Was driving on open road, and the automatic braking system engaged randomly for no reason. Jerked me forward in my seat when absolutely nothing was on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467323June 3, 2022
ELECTRICAL SYSTEM
About 4 months ago I discovered that the electric operator on the front passenger window no longer worked. I recently had a mechanic try to repair it and he found that the motor worked well. He replaced the switches in both the passenger door and the driver's door but window only goes down and not up. The mechanic checked online and discovered that this vehicle model was recalled in December, 2020, for this problem. When I checked on getting my vehicle repaired through the recall, I discovered that my specific vehicle was not included in the recall. Because I am now aware of the risk of fire, I request that my vehicle be included in the recall so I can have it repaired. Thanks for your consideration of this request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467334June 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on Interstate 90 in very light traffic, the vehicle suddenly experienced "Phantom Braking". There were no vehicles in front of me and no vehicles next to me, and the cruise control was active. The brakes suddenly applied very hard reducing vehicle's speed significantly. I am not sure what may have activated it as there was no collision danger near me. This has only happened once.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467407June 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 6/3/22 a few minutes after I got on the interstate, the brakes automatically did a hard brake with no warning. There was not a vehicle in front of me & no obstacles. It almost caused me an incident, but thankfully the brakes let go & I was able to proceed as normal. No injuries or collision. Vehicle would be available for inspection. There were no safety issues. I have not had vehicle checked out at the dealership yet. No one has inspected my vehicle as of yet. This is the first time this has happened, & it happened suddenly without warning or warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467426June 3, 2022
ENGINE
Couldn't hardly BREATHE AS SEVERE FUMES COMING FROM THE CAR VENTS. AND OIL SMELLS LIKE GAS . I had been smelling it off and on but thought it was coming from cars around me! This smell has been going on a few days. But car was parked all day, moved it a couple of feet and the fumes about made me throw up and couldn't breath. Call Honda they said it was drill under warranty and it would get fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467092June 2, 2022
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Car has been through at least 3 batteries in 4 years, 2 in the 10 months I've had it. It did not have the original Honda battery in it when it was sold to me. It had 20,00 miles so the battery shouldn't of failed so soon.The alternator isn't charging it correctly at times and is most likely the reason for the battery failure.Ive had it tested twice at other shops and it came up as low output from the alternator but a good battery. I've provided the dealership with tons of videos and the test results, but they aren't interested and just say it's a defective battery. It's the 3rd battery and the current one is only a few months old. There is a class action lawsuit for my vehicle stating that Honda used underpowered batteries in 2017 to 2019 CRVs and has done nothing to rectify the issue. I've had it to 2 different dealerships and both seem to find no issue or blame it solely on the battery which isn't covered under my warranty. A battery should last years and not months. It's left us stranded no less than 6 times. I've had this car less than a year. Lawsuit claims Honda has known about the issues and has not disclosed then when selling the vehicles. I was never made aware of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467145June 2, 2022
AIR BAGS
The contact received notification of a recall for a 2003 Honda CR-V she never owned. The contact received several post cards notifications for Takata air bag recalls and requested to be removed from the recall distribution list. The contact stated that the recall notification was addressed to an unknown individual who never lived at her address. The local dealer and manufacturer were not contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467159June 2, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2020 Honda CR-V. The contact stated while driving 35 MPH, the vehicle unexpectedly came to a complete stop. There was no warning light illuminated. The contact was able to drive the vehicle home safely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467004June 1, 2022
POWER TRAIN
The gear shift popped off making us unable to put the car in drive whenever it was in park. The gear shift also came off as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467027June 1, 2022
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
The contact owns a 1997 Honda CR-V. The contact stated while driving approximately 35 MPH, the SRS warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 168,470.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466774May 31, 2022
ELECTRICAL SYSTEM
While driving the vehicle on an interstate, the dashboard and infotainment system screens both went completely dark. Pulled the vehicle off the highway; shutting it off and restarting it did not resolve the issue. After using the steering wheel controls and screen brightness rotary control on the dashboard the displays eventually came back on. So far this is a one-time occurrence; however, a friend with the same year and model (2020 CR-V Ex) just experienced a similar problem. In his case the dashboard display continued to work but the infotainment system went dark. I took the vehicle in to a local Honda dealer. They were unable to find any issues with the vehicle displays and said there are no active recalls. Note that a similar problem resulted in a recall for 2017-2019 Honda CR-Vs. Apparently the 2020s have the same or similar issue which to date Honda has not addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466400May 27, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic braking system engaged when no obstacles were in front of car and foot was on gas pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466350May 27, 2022
STEERING
When driving on the freeway for a longer distance the steering wheel will stick when attempting to stay in my lane. It will come loose after a little harder pull, but an over correction could cause an accident. Also, the inability to properly stay in my own lane could endanger others. My husband drove the car on a recent trip and experienced it for the first time himself. We have had the vehicle to the dealer 3 times. They still have the car right now, but say they have been unable to reproduce the event and that nothing is showing up on their testing. This issue may not be enough to trigger the computer as an issue, but I can assure you my inability to stay in my lane is scary. This problem (at this time) is not a lock up of the steering wheel, but rather a stiffing and a temporal slight stick of the steering wheel. At one point in slow traffic after the car had been drive. For about 5 hours on a trip, you could hear a click when I had to pull a little harder to get it to unstick. The problem initially started a few years ago, but the dealership was able to calibrate the car and possibly oiled something and it was fine from that time forward; until recently. I took it to the dealer. They said they could not duplicate the issue, but recalculated the car. Told me to drive it and see if the problem was fixed. I had left my car overnight. It seemed to be okay, so we went out of town. The problem came back and was more prevalent than before and my husband experienced it. We took the car in and left it overnight again. This brings us to today. They still have my car and can’t (according to them) duplicate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466391May 27, 2022
STEERING
The contact owns a 2018 Honda CR-V. The contact stated while merging onto the highway at approximately 30 MPH, there was an abnormal sound coming from the steering. There were no warning lights illuminated. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle with steering failure associated with NHTSA Campaign Number: 18V663000 (Steering). The contact was informed that the steering gear box needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 53,058.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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