Honda CR-V Complaints

16,579 consumer complaints on file.

#11516447April 11, 2023
WHEELS
0n 03/29/2023 i took my car to the dealer for service ( 3rd time ) because my car has only 19000 miles on it . to my surprise the service manager told me that 2 of my tires where in need of attention because there where to close when the tires need to be replace. i ask what is the cause of the uneven wear of the tires ( 5/32,6/32,4/32,4/32) he said didn't know the cause.futher research on my side i find there is a service bulletin from honda ( bulletin 20-081)date from october 8 2020 . with paper in hand i went back to the dealer ,they refuse have any knowledge in regards to the service bulletin. for that reason they wont be able to help. on my search from help i contact HONDA headquarters they asignate a case number and require a mechanical report from the dealer , in which they didn't find any problems with the car , from that came to the conclusion that the tires where the problem , talk to the tire manufacture , what they told me that HONDA need to file a report for them to warranty the tires , so far HONDA deny any warranty on tires
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516545April 11, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2019 Honda CR-V. The contact stated while driving 60 MPH, the vehicle suddenly started to lose motive power. Messages indicating that the ABS and the brakes had ceased to operate as needed were displayed. Additionally, several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The vehicle failed to start after several attempts. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516559April 11, 2023
STRUCTURE
The contact owns a 2007 Honda CR-V. The contact stated that while stopped at a stop sign, the rear passenger’s side subframe detached. The contact related the failure to NHTSA Campaign Number: 23V228000 (Structure). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516589April 11, 2023
UNKNOWN OR OTHER
Engine start failure. Intermittent you never know when it will happen. Several times the car just will not crank you push the button and all you get is a click. Has not been taken to a dealer or service center because this is a known Honda issue. It has been reported multiple times. You will be stranded in the middle of the night or midday it makes no difference you cannot get to an appointment or an emergency if needed. Causes great inconvenience when you are needed to be at an appointment at a certain time in your car will not crank at random times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516522April 11, 2023
EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed at night, the vehicle stopped independently. Additionally, the contact stated the headlights failed to operate as needed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The contact stated that the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516294April 10, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2020 Honda CR-V. The contact stated while driving 40 MPH, the collision mitigation braking system (CMBS) engaged inadvertently while there were no vehicles or objects nearby the vehicle. There was no warning light illuminated. The contact stated that the failure reoccurred several times while driving. The vehicle was taken to the dealer, who informed the contact that they could not duplicate the failure as there was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516318April 10, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2018 Honda CR-V. The contact stated that on two separate occasions, the vehicle abruptly stopped without incident. The contact stated there was no warning light illuminated. The contact took the vehicle to the dealer where he was informed that unless they could duplicate the failure, they could not determine the cause for the failure. The vehicle was taken to another dealer, Round Rock Honda (2301 N Interstate Hwy 35, Round Rock, TX 78664) where the mechanic lowered the braking mitigation system sensitivity. The contact was also advised to turn the braking mitigation system off upon starting the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516321April 10, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2015 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact coasted the vehicle to the side of the road. There were several unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516365April 10, 2023
SUSPENSION
Honda has issued a recall for 2007-2011 CRVs due to rust leading to failure of the rear trailing arms. Manufacturer Recall NumberXDZ NHTSA Recall Number23V-228 However, Honda has limited its recall only to 22 states and DC, claiming only those use road salts. This is overly limited. Many states use road salts in parts of the state, including California and Nevada, where I live. The official City of Reno website clearly states that my city uses a 24% salt brine solution on roads in the winter. Areas of California directly adjacent to Reno also use similar salts, and many other "dry and warm" states also have mountainous areas where snow and ice cause the use of road salt. https://www.reno.gov/government/departments/public-works/maintenance-operations/street-maintenance/snow-and-ice-control#:~:text=The%20City%20is%20using%20Salt,and%20inclines%20with%20salt%20brine. There is visible rust on my suspension, even though I live in a state Honda is not including in its recall. I am asking that NHTSA order Honda to increase the scope of its recall to include ALL states that use road salt in any part or portion of the state. The southwest is full of mountains, and snow: California, Nevada, Utah, Arizona, Colorado, New Mexico, and all other western states should be included in the recall. Many lives are potentially at stake, and Honda should not artificially limit the recall to states that use road salt over 100% of the state. Take a look at snow levels in California and Northern Nevada now: road salt is a fact of life for 4-7 months of the year for many of us. Thank you for your consideration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516171April 9, 2023
SUSPENSION
Car hit pothole and rear left suspension broke away at mounting points
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11516173April 9, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom Braking incident. This has changed continually happened since I took delivery of the vehicle. The brakes are autonomously applied for no apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516180April 9, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My vehicle has had multiple parasitic battery events where the battery has been completely drained overnight. I have replaced the battery six times since May of 2022. I took my vehicle to my auto repair shop and they checked every fuse in the vehicle and could not find the problem. The shop called the Honda Dealer service center to get advice on what the problem might be and the dealer was unable to provide any recommended solution. I suspect the problem has something to do with a faulty automatic door lock/unlock system. When I approach the vehicle with my key fob, the vehicle will unlock the doors without me touching the door handle. When I get out of the car and push the button on the door handle to lock the doors it does lock, however as I walk away from the car, the doors unlock without me touching the door handle or any part of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516109April 8, 2023
SUSPENSION, UNKNOWN OR OTHER
stabilizer bars broken Honda dealer reports frame is badly rusted
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516015April 7, 2023
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
2007 CRV recall. Dealership is not able to remedy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516025April 7, 2023
AIR BAGS
On the passenger side the airbag light came on and it won’t go off. I’m the only one that drives my car. I don’t drive that much! The only time I drive is, when I’m going grocery shopping in morning’s and on weekends running a few errands in the morning’s time. I only had this car for five years and a half.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516039April 7, 2023
STRUCTURE
The contact owns a 2009 Honda CR-V. The contact stated that while driving at an undisclosed speed, she heard a loud booming sound and the vehicle started to swerve left and right. The contact was able to maneuver the vehicle off the road. The contact stated that upon inspecting the vehicle, she noticed that the rear driver’s side tire had detached. The vehicle was towed to an independent mechanic where it was diagnosed that the rear frame was rusted and needed to be repaired. The vehicle was not repaired. Neither the dealer nor manufacturer was notified of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516040April 7, 2023
STEERING
A gap or space of no steering for 1 to 2 seconds. Happen after 30 min on highway seems dangerous, I told my dealer and they said I had too much air in one tire. That was at 25000 miles.now at 32000 miles it starts to happen after 15 min driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515718April 6, 2023
SUSPENSION
On March 15, 2023, I was driving on clear, dry pavement at approx. 50 mph when I heard a loud bang from the rear of my Honda CR-V and almost lost control of my steering. I maintained enough control to stay on the roadway and brought the car to a stop after about 200 yards. I had the car towed to my regular mechanic who told me that the suspension had fallen away from the frame of the car and it wasn't fixable. I contacted Honda at an 800 number and was told that I needed to have a Honda dealership confirm the problem, which I did. After further research online, I found out that Honda of Canada had issued a recall for certain year models of my car for a corrosion issue that would cause a failure in the part that connects the suspension to the frame. I then contacted Honda of North America requesting help; I was informed that Honda recalls vehicles solely by VIN, and there was no recall issued for mine. So here I sit with a useless car and no recourse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515794April 6, 2023
ELECTRICAL SYSTEM, ENGINE
I was driving on the highway with cruise control on when I felt a slight stutter and loss of speed, followed by all my dashboard warning lights turn on. When I tried to press the acceleration, I could only maintain approximately 20mph, with high RPM. The car actually felt like it was maintaining 20mph without any acceleration input. I pulled over and shut the car down. After waiting a while, I restarted the car. All the warning lights remained on, but it seemed I was able to drive the car normally. I decided to drive it 30 minutes to the dealership along back roads not going over 35mph. The dealership "reset" the warning lights and completed several test drives, but they were not able to diagnose the issue. It has been a couple months since the issue and it has not reoccurred, however I have noticed an occasional stutter when trying to accelerate. It is unsettling to know it could happen again, and it seems there is no way to diagnose the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515808April 6, 2023
SERVICE BRAKES
The contact owns a 2022 Honda CR-V. The contact stated that while reversing out of her parking lot, the vehicle made an abnormal sound while depressing the brake pedal. The vehicle was taken to the dealer, where it was diagnosed but no issues were found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. Consumer sates the incidents occurred before Aug. 2022. Actual incident date not received.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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