Honda CR-V Complaints

16,579 consumer complaints on file.

#11520485May 4, 2023
STEERING, LANE DEPARTURE: ASSIST
The steering of my car felt as though there was a resistance when driving it. It felt as though there was a force pushing my wheel. It resembled what it felt like if I had lane keep assist on and was trying to maintain the lane, but I did not have that feature on. It did not happen all the time, either. I could drive it one day and not experience anything but the next day, I would. I had it diagnosed by the dealership and they stated the rack and pinion is intermittently seizing and deemed my vehicle unsafe to drive. There is an active recall on my exact year, make, model car but they stated that my vin does not match the active recall list. I was not injured but had it gone out, it could have potentially caused injury. No lights appeared on my dash and I honestly wasn't sure if something was really wrong with my car until I noticed the recall and decided to take it and have it looked at. I knew something didn't feel right but I had no idea my entire rack and pinion was bad and my car was unsafe to drive. I probably would not have taken it in had I not noticed the active recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520315May 3, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
First, the forward camera failed and was replaced at cost of $1800. There were no problems with the original camera until it failed. The replacement camera has since three times initiated an emergency stop at a particular road location where there is no hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520332May 3, 2023
STEERING:RACK AND PINION
The contact owns a 2018 Honda CR-V. The contact stated that on several occasions, excessive force was required to turn the steering wheel. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the rack and pinion needed to be replaced. The contact became aware of NHTSA Campaign Number: 18V663000 (Steering); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520177May 3, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Whenever it snows, the radar placement on the front grill of the vehicle gets covered in snow/ice, etc. and all advanced safety features are shut off while driving. This has been reported to Honda before over the last 2 years to no avail. This is a safety hazard and also very dangerous while driving in inclement weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520195May 3, 2023
SEAT BELTS
The contact owns a 2018 Honda CR-V. The contact stated that the rear center seat belt was stuck in the retracted position. The contact stated that he received notification of the NHTSA Campaign Number: 23V158000 (Seat Belts). The vehicle was then taken to the dealer for the recall repair. The contact then informed the technician of the failure and was informed that the failure was not included in the recall and that the failure was not covered under recall or warranty. The vehicle was not diagnosed or repaired for the specific failure. The manufacturer was not notified of the failure. The failure mileage was approximately 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519964May 2, 2023
STEERING
Power steering system stopped working. Very difficult to steer at low speeds, easier at higher speeds. Had the control module reprogrammed and it worked for a few starts, but after restarting the car 3 times, the steering system stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520012May 2, 2023
STRUCTURE:BODY
The vehicle was parked, not running in a shopping center. The trunk was open and I was putting groceries into the trunk. The trunk started to close while I was leaning inside loading groceries. The trunk did reverse up only after it hit my back, quite hard. This has happened to me three times, each time injured a part of my body. No sounds were made to alert me the trunk was closing while leaning in it, I will be finally report this to Honda. No insurance claim has been made
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11520023May 2, 2023
STRUCTURE:BODY
The paint under the rear tailgate at the top is gone and surface rust has already started to come thru. Honda has had issues with several models of CRV’s with different model years resulting in recalls. This model is having the same issue. The owners manual does show a 5 year warranty no mileage for surface rust if it is a “ lack of craftsmanship “ but Honda is not wanting to stand behind this. I leased this vehicle new and bought it last year as a “certified pre owned “ which was supposed to start the new vehicle warranty over. Vehicle has never been in an accident. I know of at least one other person at my workplace with the same issue with his CRV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520111May 2, 2023
UNKNOWN OR OTHER
My door lock on my driver side gets stuck in the unlock position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520143May 2, 2023
VISIBILITY/WIPER
Driving N on Hwy US-24 in Redford MI near Detroit Diesel at approx 45mph on Sun morning 4/30/2023, the moonroof exploded and shattered glass fell onto driver and front seat passenger. Shattered glass also broke loose and fell to rear of vehicle, causing car behind us to avoid debris by changing lane. The sudden failure of sun/moonroof was without warning, no apparent object struck it, we were not passing under a bridge. The loud boom of explosion was alarming to driver and passenger. The shade was open and we quickly closed it to stop more broken glass from falling onto us. It was raining, approximately 40-45 deg F outside, the car interior temp was 68 deg F. We made temporary repair with cardboard and emergency rain poncho to close opening in roof. We proceeded home at 30-40mph. I collected broken glass by hand, then vacuumed all interior surfaces thoroughly; found no foreign object that could have struck glass. We contacted dealer Monday reporting problem. Dealer stated Honda unlikely to cover glass under warranty claim. Dealer stated there was no recall, technical bulletin or product update concerning sun/moonroofs spontaneously exploding. Dealer did contact Honda and replacement was made under warranty as 'goodwill.' We are happy Honda covered cost of replacement, but did not acknowledge any material defect, workmanship or safety issue. Vehicle is kept in garage when home and open parking lot at work; to our knowledge the roof glass panel was not compromised by any object hitting or scratching it. This is a safety issue: roof glass panels should not explode without warning and broken glass fall on driver or passengers under normal vehicle operation. The loud noise at failure is distracting to driver. Further, broken glass may fall to rear of vehicle. These glass panels' failure mode should be similar to that of front windshield where broken glass retains some integrity. Until then, consumers should be advised, shades closed and emergency closure kits issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519741May 1, 2023
SUSPENSION
While driving down the road, the car began to shake, and I noticed my passenger tire looked weird and thought maybe I had a flat tire. I pulled over to change the tire out. Upon further inspection, I saw that the trailing arm had rusted and broken off of the chassis. Luckily, I was driving slowly and on a rural road, but at higher speeds I believe it would have caused me to lose control of the vehicle. There were no warning indicators that something was going wrong. I searched online to see if the problem would be covered under my insurance and saw the recall that had just been issued by Honda for the same problem. (I have not received a letter in the mail yet so I had no idea the recall had been issued.) The vehicle has not yet been inspected. I called my nearest Honda dealer and they said they can not fix it as Honda has not sent out a remedy yet and gave me the number to Honda. I called them and they said they can't do anything until they find a remedy and mail the recall information to owners. I am now out of a vehicle suitable for my job and worry how I will be able to support my family when Honda has no answer and no remedy and is unwilling to help me solve the problem. I hope this recall gets sent out quickly before it puts anyone else's life at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519757May 1, 2023
UNKNOWN OR OTHER
Went to put bike rack on car and installer said frame rusted and advised that Honda CRV in Northeast up until 2011 were recalled for frame rusting. I believe my vehicle falls into this category as well. Installer wouldn’t install bike rack
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519785May 1, 2023
SUSPENSION
Driving vehicle and it started to sway. Loud bang and car stopped. I got out and the rear trailing arm had broken free from the frame due to rust. Car was no longer drive able. I had it towed to Darling's Honda in Bangor, Maine. They were not able to look at the vehicle because Honda has not finalized the recall. NHTSA RECALL NUMBER:23V-228 I am without a car and need a solution. I was told by the dealership that Honda may buy it back due to the extent of the rust because it is most likely not repairable. I have called and chatted several times with Honda and have been told it may be months before a solution.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11519571April 29, 2023
SUSPENSION, STRUCTURE:BODY, UNKNOWN OR OTHER
The rear trailing arm on the driver side of the vehicle broke away from the frame causing the wheel assembly to jam under the vehicle, bringing it to an abrupt stop. My daughter was driving the car at the time. The failure occurred while she was pulling into the entrance of the hospital where she works, blocking the entrance to the hospital. Fortunately the failure did not occur minutes earlier while she was driving on the highway. Service technicians at Honda of Mankato, MN confirmed the trailing arm broke away due to frame corrosion. The vehicle is currently located at Honda of Mankato. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519573April 29, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
While traveling 35 mph, car abruptly braked itself with no approaching vehicles or obstructions. There was no warning, everything on the seat went flying forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519479April 28, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving In Milwaukee WI at about 5 mph and drover over a metal plate in the road that was covering road construction, there were no obstacles in front of my car but the emergency braking system flashed the brake warning light about 3 times then immediately applied the brakes full force and stopped the car very abruptly - thankfully we a had seat belts on and were going slow. If we had been going faster who know what would have happened. As I said there was nothing in front of the car it just emergency braked for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519358April 27, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving in slow-moving traffic (about 10 or 15 mph) as there were several police officers walking in the shoulder to the right of traffic. The brakes suddenly and strongly engaged for no reason. There was no steel plate in the road, no slowed or stopped vehicle or pedestrian in my path. As far as I know the brake warning light did not come on. The abrupt braking caused my neck and back to hurt, and I thought I had hit a child or a dog. As I looked behind me there was clearly nothing in my lane. I could have been rear-ended but was not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519028April 26, 2023
ELECTRICAL SYSTEM
The door lock actuators are failing, causing the doors to lock or unlock almost every time I speed up from a stop. The passenger door defaults to lock almost at all times, when unlocked it will relock within 3 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519044April 26, 2023
UNKNOWN OR OTHER
On April 21, 2023, I was driving on the interstate highway at 70 MPH. The outside air temp was 82 degrees. The inside temp was approximately 72. Without warning, the sunroof exploded. Had the inside shade not been in use, we would have been showered by broken glass while traveling at highway speed. There was no known previous damage to the glass. The vehicle has a current inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519116April 26, 2023
STRUCTURE
The contact owns a 2007 Honda CR-V. The contact stated that while driving at an undetermined speed the rear suspension detached from the frame and drove into a ditch. There were no warning indicator lights illuminated. The vehicle was towed to the contact's residence. The contact called the local dealer. The vehicle was not diagnosed or repaired. There were no reported injuries, air bag deployment, fire or police reports filed. The manufacturer was not contacted. The failure mileage was approximately 182,000. The contact stated the failure was related to the NHTSA Campaign Number: 23V228000 (Structure).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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