Honda CR-V Complaints

16,579 consumer complaints on file.

#11525006June 2, 2023
STRUCTURE
The contact owns a 2011 Honda CR-V. The contact received notification for NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525014June 2, 2023
STEERING
The electric power steering motor needs to be replaced - Honda has been the only one to diagnosed this. The steering sticks and makes it difficult to turn in curves. Two hands on steering is necessary and still unable to make a smooth turn. Feels like the steering is going to go out in the middle of a turn. Steering makes clicking sounds when moving. No warning lamps. no leak in power steering yet. Problem has existed for at least a year where it's been difficult to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525088June 2, 2023
STEERING
Steering at any speed is erratic.It has a dead spot and pulls left or right as if a magnet was pulling it causing me to constantly be correcting This happens whether LKAS is turned on or off I have a dealer appointment June 15th
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525093June 2, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This vehicle has experienced intermittent false alarms where the emergency braking system flashed the Orange “BRAKE” symbol without due cause. This issue has occurred intermittently over the vehicles entire life. For context I purchased this car new and have been the registered and sole operator since its purchase. On 5/25/2023 the emergency braking system fully engaged the brakes without cause, brining my vehicle to a fast and hard stop on top of rail tracks in San Diego CA. No adverse outcomes happened, thankfully. There was no train coming and the vehicle behind me had enough distance and time to maneuver without causing any accidents. It is highly concerning that this software took control and engaged the brakes in a completely unnecessary situation, let alone the fact that this happened on rail tracks and could have resulted in much worse outcomes for myself and others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525097June 2, 2023
STRUCTURE
The contact owned a 2011 Honda CR-V. The contact stated while driving at approximately 50 MPH the steering wheel jerked to the right and the vehicle to moved to the right of the road. The contact stated that when he attempted to correct the steering there was no response to his correction. The contact stated the "traction" warning light had been illuminated. The contact stated that the vehicle had driven off the road, he no longer had control, and the vehicle rolled onto the passenger side. The police arrived on the scene and wrote a report. The contact stated that all the air bags had deployed. The contact stated he was not injured. The contact stated that the vehicle was towed to an impound lot. The manufacturer had not been informed of the failure. The contact stated he had recently received a recall letter from the manufacturer for NHTSA Campaign Number: 23V228000 (Structure). The contact did not have it confirmed but he related the crash to NHTSA Campaign Number: 23V228000 (Structure). The failure mileage was approximately 150,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11525114June 2, 2023
STRUCTURE
The contact owns a 2010 Honda CR-V. The contact stated that upon receiving notification that the VIN was included in NHTSA Campaign Number: 23V228000 (Structure), he scheduled the recall repair. The contact stated that, as necessary, a support brace was installed at the rear frame. The vehicle was inspected, and it was discovered that rust had formed a hole in the frame near the trailing arm bolt, which the dealer failed to discover while performing the recall repair. As a result, the vehicle failed inspection. The vehicle was taken to the dealer, who advised the contact that the dealer lacked the technical ability to complete the repair. The vehicle was not repaired. The manufacturer was notified and advised the contact to reach out to the dealer for assistance. The failure mileage was 98,750. The contact stated the dealer completed their responsibility under the recall by attaching the support brace to each side, unfortunately it does not remedy the issue that directly led to the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524820June 1, 2023
STRUCTURE:BODY
The paint under the rear hatch at the top where the roof meets the rear is gone and rust is already coming thru. I have reached out to Honda Corporation of America as well as Hendrick Honda in Concord, NC where I purchased the vehicle, however both have refused to help me. I leased the vehicle new and purchased it last April as a certified pre owned. It has a 5 year rust warranty as well as 1 year added to the new car warranty when I purchased it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524822June 1, 2023
ELECTRICAL SYSTEM
BCM (Body Control Module) failure/malfunction in 2017 Honda CRV EX with under 65,000 miles. Symptoms of the problem prior to diagnosis include multiple electrical system malfunctions: auxiliary mode automatically turning on and remaining on by itself (when car parked and unoccupied), door locks inoperable, vehicle not responding to key fob, car alarm going off by itself continuously (when car parked and unoccupied). Only solution to get all of the noted symptoms to stop is to disconnect the battery or wait for the battery to fully drain of power. Vehicle was taken to local Honda dealer and was diagnosed with failed BCM module. Informed currently the only remedy is to replace the BCM. BCM part number 38809-tmm-a11 is under nationwide shortage (current 4-6 month wait)to do manufacturing delays and other recall issues for other vehicle models. Therefore, vehicle remains inoperable for safety issues with the electrical system until part can be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524871June 1, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving down a straightaway road, with no cars ahead of me, when suddenly the car flashed the breaking warning on the dashboard and suddenly the cars brakes engaged very harshly. I narrowly missed getting rear-ended by a truck. The brake light warning has erroneously gone off intermittently but I have never had the car automatically and so severely brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524939June 1, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car has slammed on the brakes 3 times since May 5 for no reason causing the tires to squall and throw me into the wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524583May 31, 2023
UNKNOWN OR OTHER
Both drivers side and passenger sun visors in car slowly started falling and not holding up creating an issue with visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524608May 31, 2023
POWER TRAIN
Ref: NHTSA Recall Number: 23V-228 Per advice from Honda, I contacted the dealer for recall disposition. They informed me that if the vehicle fails inspection and cannot be repaired, Honda will not return the vehicle and offer a cash compensation instead. This is unfair because: 1. Such impounding of vehicle is not mentioned in their notice (attached with this form). The words used are "may offer to repurchase the vehicle from you" 2. Not returning the vehicle and unilaterally offering a cash compensation is unethical business practice. I sincerely request NHTSA to take up the issue with Honda and ensure that a full repair be done even if the inspection fails. It might cost them more but they must do it. In case the vehicle cannot be repaired, it must be declared as totaled and an independent insurance adjuster must determine the cash compensation value and not Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524616May 31, 2023
UNKNOWN OR OTHER
My front passenger door lock is malfunctioning. When one tries to unlock the door, the lock immediately goes back to the lock position. It is easily demonstrated for inspection. It is unsafe for the passenger in case he needs to quickly exit the car in an emergency. After researching this problem today, I just learned that there was a class action suit against Honda concerning this issue and the plaintiffs won. But unfortunately for me the time period that Honda agreed to cover the cost of repairs expired in 2015. I purchased my pre-owned 2007 Honda CRV in 2016 and my passenger lock began malfunctioning in 2018. I looked up a recall on this issue but did not find one. I did not come across information on the law suit at that time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524439May 30, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving at 45mph down a straight two lane road that has a left turn lane in the middle. There were no cars in front of me nor any cars coming toward me in the opposite direction. Also there were no upcoming curves or stop lights/signs. Suddenly my Honda CR-V flashed the BRAKE warning signal on the instrument panel and then proceeded to brake hard on its own. This lasted for about 1-3 seconds. Afterward the car resumed normal operation. Luckily there were no cars behind me either during the event. My right foot was on the accelerator the entire time. My left foot was near the seat and nowhere near the brake pedal. The weather was sunny, temperature about 75 degrees F. The sun was directly overhead as it was near noon. I am the original owner and this is the first time this has happened with this vehicle since purchasing it in 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524446May 30, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Crv 2019, 37000 miles odometer. Battery and starter cable replaced but then later all dash board ligth are ON an d break ligths blinking. Honda said it’s the fuel injectors and released it says it’s ok to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524462May 30, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Several times, the vehicle will brake without an obstacle in the road. It is extremely scary - at one time, it forced me to react unexpectedly and almost got into an accident. This is scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524509May 30, 2023
STRUCTURE
The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524517May 30, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was the first car in line at a red light. When the light turned green, I removed my foot from the brake and accelerated. I was probably about a car length into the intersection when the BRAKE warning light illuminated and the automatic braking system applied brake. I would describe it as the car slammed on the brakes. There was nothing at all in the intersection which would have caused the brakes to need to be applied. No debris or other vehicles turning. was very startled. I have periodically had this happen in the past but did not make note the details. I will also contact my car dealership. It does give me concern to drive the car and that my safety could be at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524544May 30, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Was driving around 57 mph on a 2 lane road with no cars in front or obstacles when the car suddenly flashed the brake warning on the dash board and quickly slowed the car. It only lasted a second or two then I was able to accelerate the car. Luckily there was no cars in front or behind me. It has happened twice before but this time was the most sudden braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524394May 30, 2023
SEAT BELTS
My seat belt has come undone many times in the last few months while I am driving. I reached out to the local dealership that repairs my car and inquired about it, they hadn't heard of a recall. 2-3 months later there has been a recall issued on my year and model of my car for this issue. I brought it in on May 24 to get it repaired and was told they couldn't repair it because there wasn't an actual recall on my car. Well later that day it has happened twice where my seatbelt came undone while I was driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda CR-V