Honda CR-V Complaints

16,579 consumer complaints on file.

#11603583July 20, 2024
POWER TRAIN
Car was parked on flat ground, and I turned on the car and put it into reverse. The reverse sound started and the reverse camera displayed on the screen as normal, but when I pressed the accelerator, the car drove forward instead of back. I put the car in park then back to Reverse, but the same thing happened. I turned the car off, then started again, and after that it reversed normally again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603307July 19, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My family and I were driving down the road, in a gentle left hand turn when the emergency braking system suddenly activated, and our best guess is that it was due to a car well off the road in a parking lot at the same point. A tractor trailer, loaded heavily with electrical transformers was just behind us, and if not for the driver of the truck paying attention we might not all be here today. This has happened many times in other situations, sometimes maybe a dip in the road, sometimes and exit ramp will confuse it, and sometimes I couldn't even guess. So far none have been too bad, but this one was too close. I have attempted to talk to the dealership about it, but they aren't calling me back. I've asked for them to disable the system entirely. There were no warning messages aside from the normal BRAKE message it shows when it activates. In the manual for the car they went so far as to list scenarios where the system might malfunction, but the only way to turn it off involves remembering to bold the button every time you start it up, and hope you don't forget. My child was set to take this car when they start driving, but as is I don't want to drive it, let alone anyone else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603095July 18, 2024
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603289July 18, 2024
STEERING
Sticky steering wheel sound appear when park in and park out or make a right or left turn. Feeling heavier than normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603268July 18, 2024
FUEL/PROPULSION SYSTEM
1. Dashboard showed multiple system failures. Already sent to dealership and taking a look. They determined that it was the high pressure fuel pump. I saw there were previous recalls for it. Wanted to make sure that no other cars are effected. 2. The car completely stopped in the middle of the road and did not start at all. Had to physically move the vehicle out of the road to a safe place. 3. It has been confirmed by the dealer and they are replacing the part. 4. Manufacturer is looking into it. 5. No prior warning symbols.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603185July 18, 2024
LANE DEPARTURE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2021 Honda CR-V. The contact stated while driving at an undisclosed speed, the Lane Departure warning light illuminated. The contact also stated that the Forward Collision Avoidance: Automatic Emergency Braking feature was activated inadvertently without other vehicles nearby. The dealer was contacted, but the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603003July 17, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car aggressively braked without warning. The braking sensor activated even though there was no vehicle in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603016July 17, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602906July 17, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST
I purchased this car in February 2023. The issue presented itself within 2-3 months of owning the vehicle. When backing up in the morning, the lane assist malfunction indicator comes on. If the car sits for long periods and then backs up- the indicator will come on. I have taken the car to the dealership multiple times and they do not have a fix. I called American Honda and they say the dealership is responsible for fixing and there is nothing they can do. I have recently noticed that the cross traffic sensor does not always catch and alert as well. The mechanic did say this is a common issue with crv based on their message board chat (which he showed me in August 2023) and waiting on Honda to find a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602702July 16, 2024
STEERING
The rack and pinion in a 2019 CRV with 52K miles is already broken
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602765July 16, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and stated that parts needed to be ordered for the repair. The contact attempted several times to call the dealer for an update but had not received a response. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602290July 15, 2024
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that several unknown warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the turbocharger needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The contact related the failure to the recall. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 71,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602303July 15, 2024
STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
On [XXX], I parked on a slight incline at an open market. There was nothing wrong with the steering when I parked the car. It was dry and sunny. When I returned to the car an hour later, the power steering was out and all sensor lights were flashing: Hill Assist, lane assist, cruise control, brakes, tire pressure, emergency brake, and others I can't recall at this point. Someone was getting into their car next to mine and helped maneuver the car out of the spot so it could be towed. I am told by the dealer, the power steering rack needs to be replaced -- $4000. My car has 56K miles on it, has never been in an accident and has always and only been serviced by AutoNation Honda in Clearwater. There appears to be a recall on this part but when I enter my VIN, it indicates the recall doesn't apply to my car even though it's a recall on 2018 CRVs. The dealer indicates the part is backordered indefinitely and cannot provide timeline. I am waiting for Honda Good Will program to evaluate whether they will help with rental car and expense of repair. Meantime, I have no car and cannot conduct business or even evacuate if a hurricane comes through. It's been 2 weeks now with no help from the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602310July 15, 2024
ENGINE
Rattles and shakes between 25 and 40 mph, bad actuator will cause timing failure. It only has 71,000 miles. Honda is well aware of this defect in this vehicle. When will they be held accountable to fix this issue? At 33k I was definitely taken for a ride! No engine warning light either!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602347July 15, 2024
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was pulling into a parking space and to stop but suddenly the vehicle just accelerated forward jumped the curve, straight through some bushes and crashed into a tree. The airbag deployed caused injuries to my right arm, head, chest contusion. Mostly passenger side front and front damages on the vehicle. Police, ambulance, and firefighter came to investigate and to help with my injuries.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11602407July 15, 2024
STEERING
My 2018 honda crv electronic steering gearbox is faulty. I had honda dealership confirm the faulty part. The estimate is $3400 and on backorder. Explained to them there is a recall on this part for many Honda vehicles for exact problem. They said my vin number does not match for the recall. I contact honda of America, was issued a case number but they declined to assist in any to repair the faulty steering. I have researched via Google the many complaints on the and issue. A simple Google will pull up hundreds of same complaints. This is very dangerous as the steering sticks, intermittent locks, and car is very jerky, unsafe to drive. I'm second owner, 48k miles when purchased and now at 55k. I am asking to please have this looked into, issue a recall. I don't understand how some vehicles are covered and some are not. I understand vin may difference where or when manufacturing was complete, but my car has the same exact problem as so many other honda vehicles that are covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602475July 15, 2024
UNKNOWN OR OTHER
I am filing a complaint against Honda regarding the infotainment system in my Honda CR-V. When I connect an Android device, the system crashes consistently. Despite informing Honda of this issue, their response has been dismissive. They stated, “We tested it with an iPhone and found no problems,” completely disregarding the issue with Android devices. Safety Concern: The infotainment system freezing when an Android device is connected poses a significant safety issue. Functional infotainment is crucial for navigation, hands-free communication, and other essential functions while driving. Frequent crashes disrupt these functionalities, potentially leading to distracted driving and increased risk of accidents. Honda’s failure to address this problem compromises driver and passenger safety. Misleading Advertising: Honda advertises that their infotainment system works with Android devices, which is not my experience. This misleading advertising is deceptive and unfair to consumers. Warranty Information: My vehicle is under a certified warranty, yet Honda has failed to provide the necessary support and repairs to resolve the issue. Desired Resolution: I seek a thorough investigation by the FTC into Honda’s misleading advertising and failure to address legitimate safety concerns with their infotainment system. I also request that Honda be required to fix my vehicle so that the infotainment system works reliably with Android devices. Additionally, Honda should formally acknowledge the problem and improve their customer support and product testing procedures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602433July 15, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I own a 2024 Honda Hybrid Sport CR-V. The automatic emergency brake will engage only after seatbelts have been engaged. If you have not engaged seatbelts and turn the engine off, the emergency brake will not turn on creating a roll away hazard. This happened to me. I jumped in my car, realized that I left something in the house, turned the vehicle off, and without realizing, left the vehicle in neutral. The vehicle rolled out of our garage and struck another car in the neighborhood resulting in at least six thousand dollars in damages. Fortunately, there were no injuries. This needs to be standard in vehicles that do not utilize ignition keys as I am sure I am not alone in that my protocol has long been to take the key out an ignition anytime I exit a vehicle and this is the first time I have owned a vehicle of this type. Our Honda Pilot will automatically place the vehicle in park if someone turns off the ignition, there is no reason for this or, at the very least, an auto emergency brake not to be an option in CR-V regardless of seatbelt actions. This should be a simple software fix.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11602362July 15, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2024 Honda CR-V. The contact stated while driving approximately 60-65 MPH, the sunroof exploded. The vehicle had been taken to the dealer however, the dealer was unable to diagnose the vehicle or determine the cause of the failure. The contact was informed that the sunroof panel needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 25,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601991July 14, 2024
POWER TRAIN, UNKNOWN OR OTHER
My vehicle had about 5,000 kms on it. I was driving back home from work where suddenly as I was driving the car started popping up a whole bunch of error messages saying power reduced go see your dealer, electric power steering assist problem go see your dealer, emissions system problem go see your dealer and much more. The care went into a limp mode where I couldn’t go faster than 30-40km/h if I recall correctly. This was very dangerous as I was on the highway and this was during winter. My drive to work in the morning there was no problem at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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