Honda Civic Complaints (2007)

1,270 consumer complaints on file.

#11101413June 12, 2018
UNKNOWN OR OTHER
DRIVER WINDOW WON'T GO UP OR DOWN AND THERE IS A VERY STRONG PLASTIC TYPE SMELL. THE SMELL WAS SO STRONG THAT WE IMMEDIATELY BECAME DIZZY EVEN WITH THE PASSENGER WINDOW DOWN & SUNROOF WIDE OPEN. WE DROVE LESS THAN A MILE. IT HAS BEEN OVER AN HOUR AND WE ARE STILL FEELING NAUSEOUS, DIZZY AND WEAK IN THE KNEES. I AM AFRAID TO DRIVE IT AGAIN BECAUSE I BELIEVE WE WOULD HAVE PASSED OUT IF DRIVEN FURTHER. NO CHECK LIGHTS CAME ON, NO PREVIOUS INDICATION OF A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099113June 1, 2018
ENGINE, POWER TRAIN
ON JANUARY 2ND, 2018 , WAS DRIVING ON A CITY STREET TO A LOCAL AAA APPROVED AUTO REPAIR CARE CENTER WHEN THE ENGINE OF MY HONDA CIVIC BECAME OVERHEATED CAUSING FUMES/SMOKE. THIS COULD HAVE CAUSED A FIRE AND WOULD THUS BE A SAFETY HAZARD. THE PURPOSE OF TAKING IT TO THE REPAIR SHOP WAS INITIALLY JUST TO GET A VEHICLE INSPECTION TEST/REPORT DONE FOR VEHICLE REGISTRATION. DUE TO THE ENGINE OVERHEATING, FURTHER TESTS WERE DONE, AND REPLACING THE WATER PUMP AND PERFORMING VPS COOLANT SYSTEM FLUSH WAS RECOMMENDED. I HAD MY VEHICLE TOWED TO MY REGULAR MECHANIC WHO INSPECTED IT THOROUGHLY AND DISCOVERED A CRACK IN THE ENGINE BLOCK. ONLINE I STUMBLED ACROSS SEVERAL WEB SITES INDICATING PROBLEMS ASSOCIATED WITH ENGINE BLOCKS WITH SOME HONDA CIVICS. I CALLED AMERICA HONDA WHO SAID I NEEDED TO TAKE MY VEHICLE TO A HONDA GARAGE TO CONFIRM THE CRACK IN THE ENGINE BLOCK. THIS I DID AND IT WAS REINSPECTED AND CONFIRMED BY THE HONDA MECHANICS THAT THERE WAS INDEED A CRACK IN THE ENGINE BLOCK. MY VEHICLE HAS BEEN SITTING AT THE HONDA GARAGE FOR OVER THREE MONTHS NOW WHILE AMERICA HONDA DECIDED HOW MUCH THEY CAN HELP WITH REPLACING THE ENGINE. THEY WILL REPLACE MY ENGINE AFTER MY DEDUCTIBLE OF $2500. I HAVE RELUCTANTLY ACCEPTED THIS AS IT'S BEEN A LONG WAIT AND I NEED MY CAR BACK ON THE ROAD. I UNDERSTAND FROM AMERICAN HONDA THAT THEIR EXTENDED WARRANTY FOR CRACKED ENGINE BLOCK WAS 10 YEARS FROM FIRST PURCHASE AND ONLY THE FIRST OWNER WOULD HAVE RECEIVED INFORMATION ON THIS WARRANTY. HOWEVER, I BELIEVE THAT A CRACK IN THE ENGINE BLOCK THAT LEADS TO AN OVERHEATED ENGINE POTENTIALLY CAUSING A FIRE HAZARD SHOULD BE COVERED UNDER A RECALL. AMERICAN HONDA NEEDS TO BE HELD ACCOUNTABLE FOR THIS DEFECTIVE ENGINE. THEY GAVE ME A FAULTY ENGINE THAT COULD CAUSE A FIRE DUE TO OVERHEATING AND SHOULD REPLACE IT ENTIRELY AT THEIR COST. I AM THUS MAKING A COMPLAINT AGAINST AMERICAN HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092800May 9, 2018
ENGINE
HOPE YOU ARE WELL. I AM A PROUD OWNER OF A 2007 CIVIC LX COUPE 1.8L 4 CYLINDER THAT I HAVE OWNED AND LOVED SINCE 9/28/09. IT'S MY DAILY DRIVER AND OFTEN TIMES MY LIFELINE. WHILE DRIVING OUT OF MY NEIGHBORHOOD TWO DAYS AGO I NOTICED MY TEMPERATURE GAUGE WAS RISING QUITE QUICKLY. I PULLED OVER TO CHECK MY FLUIDS (AS I JUST CHANGED MY OIL AND TOPPED OFF MY FLUIDS ON 2/14/18) AND NOTICED I WAS VERY LOW ON COOLANT. MY VEHICLE WAS OPERATING NORMALLY THE NIGHT BEFORE. MY FIRST THOUGHT WAS A COOLANT LEAK SO I TOOK MY VEHICLE TO WEIR CANYON HONDA IN ANAHEIM HILLS FOR A DIAGNOSIS. THE MECHANIC LOOKED AT MY OIL AND IMMEDIATELY DETERMINED THERE WAS COOLANT IN MY ENGINE AND SIGNIFICANT BUILD UP. I WAS NOTIFIED THAT THERE WAS A TSB #10-048 AND #SB-08-044 FOR MY VEHICLE. I WAS TOLD THAT SINCE I AM 5 MONTHS PASSED MY 10 YEAR WARRANTY, THERE IS NOTHING THEY CAN DO FOR ME. MY ISSUE IS, HOW WAS I SUPPOSED TO KNOW ABOUT THIS? WHY DIDN'T HONDA SEND ME A NOTICE ABOUT THIS EXTREME ISSUE? AS PER THE REQUIREMENTS, MY VEHICLE NEEDED TO MALFUNCTION WITHIN 7 YEARS FOR THE WARRANTY TO BE IN EFFECT, TO ONLY BE EXTENDED TO 10 YEARS DUE TO COMPLAINTS FROM LOYAL CUSTOMERS. AND YOU ALSO NEEDED TO HAVE THE PROBLEM, PAY FOR IT, THEN FIGHT FOR REIMBURSEMENT. I AM AT MY WHITS END OF WHAT TO DO AT THIS POINT. AND TO WHOEVER READS THIS, I AM IN NO WAY ANGRY AT YOU PERSONALLY AT ALL. I KNOW KINDNESS IS HARD TO COME BY THESE DAYS. I JUST KNOW THAT THIS KIND OF PROBLEM I HAVE USUALLY ONLY GET ADDRESSED IN GOOD FAITH AND I AM HOPING YOU CAN HELP ME OUT. I DELIVER FOOD FOR A LIVING AND RIGHT NOW, I AM COMPLETELY UNABLE TO WORK SO I'M STRESSED OUT. THANK YOU FOR YOUR TIME. HERE IS A LINK TO MANY OF THE PROBLEMS I EXPERIENCE. HTTP://WWW.HONDAPROBLEMS.COM/TSBS/CIVIC/2007/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092028May 5, 2018
STRUCTURE:BODY
ORIGINAL PAINT IS PEELING. NEVER KNEW OR TOLD ABOUT THE EXTENDED WARRANTY FOR PAINT UNTIL I BROUGHT THE CAR IN YESTERDAY FOR A PASSENGER AIRBAG RECALL ON THE CAR WHICH ALSO I HAVE TO KNOW ABOUT BY LOOKING UP ONLINE SINCE WE WEREN'T TOLD ABOUT IT. DEALERSHIP CONFIRMED THAT THEY CANT DO ANYTHING ABOUT THE CAR PAINT ANYMORE SINCE THE EXTENDED WARRANTY EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091270May 1, 2018
ENGINE
ENGINE BLOCK SUDDENLY DEVELOPED CRACKING, LOSES COOLANT AND OVERHEATS. HONDA ADMITS TO FAULTY ENGINE BLOCK BY EXTENDING WARRANTY TO 10 YEARS. HOWEVER HONDA WILL NOT ALLOW PROACTIVE USE OF WARRANTY. PROBLEM MUST SURFACE FIRST TO BE COVERED. MOST PROBLEMS SURFACE AFTER 10 YEARS, WHICH RELIEVES HONDA OF MOST OF THE CLAIMS LIABILITY. MY PROBLEM DEVELOPED 7 MONTHS OUT OF EXTENDED WARRANTY AT 76,000 MILES. ENGINE BLOCKS SHOULD LAST UNTIL CAR IS CRUSHED. SAFETY ISSUE: SUDDEN ONSET OF OVERHEATING AND BREAKDOWN. ENGINE IS A DEFECTIVE PRODUCT. HONDA SHOULD BE COMPELLED TO RECALL ENGINES AND REPLACE TO FIX THE KNOWN DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089651April 23, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. WHILE AN INDEPENDENT MECHANIC WAS PERFORMING AN OIL CHANGE ON THE VEHICLE, THE CONTACT WAS MADE AWARE OF A CRACK IN THE ENGINE BLOCK. THE VEHICLE COULD NO LONGER BE SAFELY OPERATED ON THE ROAD. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER (WEST COUNTY HONDA, 15532 MANCHESTER RD, ELLISVILLE, MO) WAS NOTIFIED AND DID NOT ASSIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088611April 17, 2018
ENGINE
ENGINE BLOCK CRACKS THAT CREATE AN UNSAFE CONDITION AND PREMATURE DEGRADATION OF THE MOTOR AND ITS INTERNAL COMPONENTS. THE LEAKS OF COOLANT SEEM TO OCCUR WHILE THE MOTOR IS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088435April 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. WHILE DRIVING 55 MPH, SMOKE APPEARED FROM THE FRONT OF THE VEHICLE AND THE TEMPERATURE GAUGE INCREASED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, INSPECTED THE VEHICLE, AND NOTICED THAT THE DASHBOARD WAS WET AND COOLANT WAS LEAKING UNDERNEATH THE VEHICLE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE DEALER (HERB CHAMBERS HONDA, 1186 COMMONWEALTH AVENUE, BOSTON, MA 02134, (617) 731-0100) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 210,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11084442April 10, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE VEHICLE. ONCE RESTARTED, THE VEHICLE WAS ABLE TO OPERATE CORRECTLY. IN ADDITION, A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO DELRAY HONDA (2500 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561) 404-5617) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11082644April 3, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT THE ENGINE FAILED AND ANTI-FREEZE COOLANT WAS LEAKING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO OPEN ROAD HONDA (50 US HIGHWAY 1, EDISON, NEW JERSEY, 732-839-4826) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE WARRANTY FOR THE ENGINE REPAIR HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082547April 2, 2018
ENGINE
OUR 2007 HONDA CIVIC IS APPARENTLY PART OF THE SERVICE POSTING HONDA SENT TO ITS SERVICE DEPARTMENTS IN 2010, BUT NOT TO ITS CUSTOMERS, REGARDING A CASTING ISSUE WITH THE ENGINE BLOCKS IN 2006 THROUGH EARLY 2009 CIVICS. WITH THE ENGINE CASTING ISSUE A PERFECTLY MAINTAINED VEHICLE IS STILL BOUND TO OVERHEAT AT SOME POINT IN TIME BECAUSE A BAD ENGINE BLOCK WILL EVENTUALLY LEAK COOLANT. THE UNKNOWN CUSTOMER EXTENDED WARRANTY WAS GOOD FOR SOMETHING LIKE 8 YEARS, OR MAYBE 10, I DON'T KNOW. IN THE LAST YEAR I'VE HAD 3 COIL PACKS GO BAD IN THIS CIVIC ENGINE, THE WATER PUMP REPLACED AND THEN REPLACED A SECOND TIME BECAUSE THE ENGINE KEPT OVERHEATING PROBABLY BECAUSE OF THE LEAKING ENGINE BLOCK. MY DAUGHTER WAS LEFT STRANDED 3 TIMES ON THE ROAD BECAUSE OF THIS ENGINE BLOCK CASTING ISSUE WITH A FORESEEN FUTURE FAILURE THAT WAS HIDDEN FROM THE CUSTOMER. THE LAST TIME THE CAR QUIT SHE WAS LEFT STRANDED ON THE INTERSTATE IN A DANGEROUS SITUATION. EVERYTHING I HAVE READ ON THE INTERNET POINTS TO HONDA ONLY HONORING WHAT THEY WANT TO HONOR ON THIS KNOW MANUFACTURING PROBLEM, AND THIS IS ONLY AFTER CUSTOMERS HAVE BEEN OVERHEATED, AND SOMETIMES LEFT STRANDED ON THE ROAD IN MANY CASES BECAUSE THE COIL PACKS GO BAD AND DO NOT ALLOW THE CAR TO RESTART AND RUN SAFELY. HONDA HAS NOT BEEN FORTHRIGHT CONCERNING THE CASTING MALFUNCTION OF THE 2006 THROUGH EARLY 2009 ENGINE BLOCK. THEY ARE NOT ACTIVELY LOOKING FOR THIS LEAK, AND IF AN ENGINE SNEAKS PAST THE EXTENDED WARRANTY DATE THEN ALL COST IS ON YOU. A SAFETY RECALL NEEDS TO BE PUT OUT ON THESE ENGINES, AND HONDA NEEDS TO BE FORCED TO DO THE RIGHT THING SINCE TO DATE IT LOOKS LIKE THEY HAVE NOT BEEN A GOOD CORPORATE CITIZEN. THAT IS A SHAME, AND THEY SHOULD BE HELD ACCOUNTABLE SINCE A FAILED ENGINE BLOCK IS A $4,500 - $6,000 REPLACEMENT COST AT THE DEALER, AND THESE ENGINES WERE ALWAYS BOUND TO FAIL AS SOME POINT IN TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081790March 28, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH A DEER WHILE DRIVING APPROXIMATELY 50 MPH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE AND THEN TOWED TO A COLLISION SHOP. IT WAS NOT DETERMINED IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11079460March 14, 2018
ENGINE
YES HELLO I HAVE A 2007 HONDA CIVIC EX AND I WOULD LIKE TO FILE A COMPLAINT. OK SO I WAS ON MY WAS HOME WITH MY WIFE ON THE HIGHWAY AND MY CAR STARTED SMOKING FROM UNDER THE HOOD I NEARLY LOST CONTROL OF MY VEHICLE BUT THANKFULLY MANAGE TO PULL OVER I LOOKED FOR THE PROBLEM BUT I DIDN'T FIND WHY. SO IT COOLS DOWN AND I ADD COOLANT IN THE RESERVE AND THE RAIDIATOR TO BE ABLE TO MAKE IT HOME. SO WHEN I ARRIVED ANDTURNED MY CAR OFF I WAS ABLE TO HERE THE WATER ON THE HOT MOTOR SO I LOOKED FOR WHERE THE PROBLEM WAS COME TO FIND OUT THAT MY CAR HAD A CRACK GOING ACROSS THE BLOCK OF THE ENGINE. AND THAT'S WHERE IT LEAKS ALL THE COOLANT OUT FROM. THAT IS REALLY UNSAFE I HAVE NEVER SEEN ANYTHING LIKE IT. PROBABLY MADE A BAD DECISION IN HONDA! I WANT TO KNOW IF I COULD BE HELPED? I NEARLY LOST CONTROL OF MY VEHICLE WITH THE SMOKE COMING OUT FROM UNDER THE HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896737March 13, 2018
AIR BAGS
2007 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO AIRBAG WARNING INDICATOR LIGHT INSPECTION REPORTS AIRBAG SENSOR IS MISSING A CONNECTOR AND WIRES HAVE BEEN DISCONNECTED. *SMD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078759March 12, 2018
ENGINE
CRACKED ENGINE BLOCK, LEAKING ENGINE COOLANT AND OVERHEATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078237March 8, 2018
ENGINE
MY ENGINE BLOCK CRACKED AND NOW THE HONDA BULLETIN IS SAYING I'M OUT OF THE TSB WARRANTY!!!! I'VE BEEN QUOTED WELL OVER $5,000 FOR A NEW ENGINE AND LABOR!!! PLEASE LIST THIS AS A RECALL!!!! IT IS UNFAIR FOR ME THE CONSUMER AND MANY OTHERS WHO MISSED THE WARRANTY!! MY ENGINE BLOCK JUST CRACKED TODAY AND TODAY I JUST FOUND OUT ABOUT THE 10YR EXTENSION FROM THE ORIGINAL PURCHASE DATE!! HONDA FAILED TO REACH THEIR CUSTOMERS FOR THE POSSIBLE DEFECTIVE CAR AND NOW WE ARE STUCK TO SUFFER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072956February 14, 2018
VISIBILITY/WIPER
WHEN TURNING THE WINDSHIELD WIPERS OFF, THEY INTERMITTENTLY DO NOT PARK AT THE CORRECT LOCATION AT THE BOTTOM OF THE WINDSHIELD, OR THEY CONTINUE TO RUN. WHEN YOU TRY TO PUT IT IN THE PARK POSITION, IT JUST KEEPS RUNNING, AND LANDS IN THE MIDDLE OF THE WINDSHIELD. THE SYMPTOM IS USUALLY MORE NOTICEABLE IN COLDER WEATHER; HOWEVER, IT IS DIFFICULT TO REPRODUCE. IF YOU HAVE A VEHICLE THAT REPORTEDLY HAS THIS SYMPTOM, REPLACE THE WINDSHIELD WIPER MOTOR COVER PLATE. A HONDA SERVICE BULLETIN 07-071 DATED SEPTEMBER 24,2010 IDENTIFIES THIS PROBLEM AND SAYS THE WINDSHIELD WIPER MOTOR COVER PLATE IS FAULTY. I HAVE SEEN HUNDREDS OF PEOPLE COMPLAINING ABOUT THIS ON INTERNET FORUMS, AND THIS IS A HUGE SAFETY ISSUE. AT WHAT POINT WILL HONDA TAKE RESPONSIBILITY FOR THIS AND RECALL IT? CAN YOU HELP WITH THAT? HONDA DID RECALL '03 ACCORDS FOR A WIPER ISSUE. THIS PROBLEM DOES NOT MEET SAFETY STANDARDS AND IS A SAFETY-RELATED DEFECT. CAN YOU HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072413February 12, 2018
VISIBILITY/WIPER
WIPERS DO NOT WORK PROPERLY, STOPPING AND STARTING RANDOM TIMES, AND QUITTING ANY TIME, KEEP GOING AFTER TURNED OFF, CAN BE MINUTES TILL THEY FINALLY STOP & STOP IN RANDOM LOCATION AT RANDOM TIME SOMETIMES STOP IN MIDDLE OF WINDSHIELD DIRECTLY IN THE FIELD OF VIEW OF DRIVER. VERY VERY DISTRACTING ALMOST CAUSED AN ACCIDENT DUE TO IMPAIRED VISIBILITY. HONDA SHOULD HAVE A RECAL ON THIS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072416February 12, 2018
VISIBILITY/WIPER
WIPERS DO NOT WORK PROPERLY, STOPPING AND STARTING RANDOM TIMES, AND QUITTING ANY TIME, KEEP GOING AFTER TURNED OFF, CAN BE MINUTES TILL THEY FINALLY STOP & STOP IN RANDOM LOCATION AT RANDOM TIME SOMETIMES STOP IN MIDDLE OF WINDSHIELD DIRECTLY IN THE FIELD OF VIEW OF DRIVER. VERY VERY DISTRACTING ALMOST CAUSED AN ACCIDENT DUE TO IMPAIRED VISIBILITY. HONDA SHOULD HAVE A RECAL ON THIS . **THIS HAPPENS ON THE HIGHWAY OR AT ANY SPEED**
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072012February 9, 2018
ENGINE
TO WHOM THIS MAY CONCERN, I AM THE SOLE OWNER OF A 2007 HONDA CIVIC WITH 57,576 MILES ON THE ODOMETER AND I WOULD LIKE TO FILE A FORMAL CLAIM AGAINST AMERICAN HONDA MOTOR COMPANY FOR NOT EXTENDING THE 10 YEAR WARRANTY ON THE ENGINE BLOCK DUE TO AN ENGINEERING/MANUFACTURING DEFECT DURING THE PRODUCTION OF THE VEHICLE. ON 2/1/18 MY CAR WAS DIAGNOSED BY A HONDA CERTIFIED TECHNICIAN, WHO DETERMINED THAT MY ENGINE BLOCK WAS LEAKING COOLANT DUE TO A CRACK BETWEEN CYLINDERS 1 & 2 ON THE OUTSIDE OF THE BLOCK. THE TECHNICIAN EXPLAINED TO ME THAT HONDA ISSUED AN EXTENDED WARRANTY ON THE BLOCK TO COVER THIS ISSUE BUT MY WARRANTY HAD EXPIRED BY 3 MONTHS AND THEREFORE HONDA WOULD NOT COVER IT. SO, I DECIDED TO FILE A FORMAL CLAIM WITH HONDA AND AFTER GOING BACK AND FORTH FOR A WEEK AND A HALF THEY AGREED TO PAY 50% OF THE COST TO REPLACE THE ENGINE BLOCK, WHICH MEANT THAT I WAS RESPONSIBLE TO PAY $2,658.75 TO MAKE UP THE DIFFERENCE. I FEEL THAT HONDA SHOULD HAVE COVERED THE ENGINE BLOCK REPLACEMENT 100% FREE OF CHARGE DUE TO THE FACT THAT THE ISSUE WAS DUE TO A MANUFACTURES DEFECT. ALSO, THE CAR IS IN EXCELLENT CONDITION, HAS LOW MILES, AND HAS BEEN MAINTAINED AT THE DEALERSHIP THAT IT WAS PURCHASED AT. AS A CUSTOMER, WHO PURCHASED THE VEHICLE NEW, I FEEL THAT I SHOULD NOT HAVE TO INVEST MONEY ON REPLACING THE MOTOR DUE TO A DEFECT. THE CUSTOMER SHOULD ONLY BE RESPONSIBLE FOR ROUTINE MAINTENANCE . I HAVE ATTACHED MY REPAIR BILL WHICH LISTS THE ISSUE/FIX AND THE AMOUNT I WAS CHARGED AS PROOF. THANK YOU AND I HOPE THIS HELPS OTHERS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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