Honda Civic Complaints (1997)

373 consumer complaints on file.

#10059930February 27, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW FALLS OFF TRACK .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059852February 26, 2004
AIR BAGS
AIR BAG LIGHT INDICATOR FLASHED, THEN IT STAYED ON THE DASHBOARD. DEALER INDICATED IT WILL COST $75.00 TO DIAGNOSE WHAT WAS THE CAUSE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056409February 3, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S SIDE POWER WINDOW HAS FAILED TWICE IN 3 MONTHS. BINDS AND SLIPS OFF TRACK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071325January 15, 2004
SERVICE BRAKES, HYDRAULIC, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER WINDOW REGULATOR FAILED EARLY UPON, WITHIN WARRANTY. IT WAS REPAIRED BY WARRANTY. MY POWER SUNROOF / MOONROOF HAS QUIT WORKING, I HAVE CHECKED THE FUSES. I HAVE ALWAYS HAD A PROBLEM WITH THE FRONT BRAKE ROTORS WARPING, PART BECAUSE OF MY FAULT I WOULD ASSUME AND APPLYING THE BRAKES HARD. DOESN\\'T HELP DRIVING ON HIGHWAY 401 IN TORONTO THOUGH. ALL IN ALL, IT HAS BEEN A GREAT CAR. I HAVE 362,000 KM ON IT NOW AND SHE STILL DRIVES LIKE NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070716January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN, UNKNOWN OR OTHER
THIS VEHICLE IS A LEMON -- DEFECTIVE THROUGHOUT. MAJOR PROBLEM IS A TRANSMISSION THAT HAS FAILED TWICE -- ONCE BEING REPLACED BY THE MANUFACTURER ONLY AFTER TWO YEARS OF COMPLAINING ABOUT THE PROBLEM, BEING UNABLE TO DRIVE ANY DISTANCES, AND AFTER NUMEROUS TIMES I PAID TO HAVE THE PROBLEM UNRESOLVED. SINCE IT WAS REPLACED IN JULY 2001, I BEGAN COMPLAINING AGAIN ABOUT PROBLEMS IN MAY OF 2002, ONLY TO GET THE SAME RUN AROUND AGAIN. COSTING ME MONEY OUT OF MY POCKET FOR THEIR DEFECTIVE CVT TRANSMISSION FOR WHICH THEY REFUSE TO ACKNOWLEDGE THEIR DEFECT. FINALLY GOT IT FIXED AND THE WARRANTY EXTENDED FOR THE SECOND TIME, BUT IN THE MEANTIME, CHECK OUT THE VIN NUMBERS ON THE NHTSA WEBSITE AND YOU'LL MANY OTHER HONDA OWNERS WITH TRANSMISSION PROBLEMS AND VERY SIMILAR VIN NUMBERS. LATE FALL 2002 TO WINTER 2003 DRIVER SIDE DOOR LOCK FAILED AND ALMOST IMMEDIATELY AFTER THAT WAS FIXED THE DRIVER SIDE WINDOW FAILED. I HAD TO DRIVE DOWN THE FREEWAY IN THE RAIN TO GET HOME WITH A WINDOW I COULD ONLY PULL UP HALF WAY. BUT TO TOP THINGS OFF, I HAVE TO REPLACE THE ALTERNATOR THIS MONTH. WORSE OF ALL, MY CAR WAS EXPERIENCE SYMPTOMS THAT WERE APPARENTLY ATTRIBUTED TO THE ALTERNATOR BACK IN MARCH 31, 1999 SERVICE BULLETIN 98-029. HOWEVER, HONDA NEVER NOTIFIED THE VEHICLE OWNERS. THEY JUST PLAYED THE ODDS THAT THE MAJORITY WOULD FAIL OUTSIDE OF WARRANTY AND THEY WOULDN'T HAVE TO PAY A DIME. IT AMAZES ME THAT OUR GOVERNMENT ALLOWS AUTO MANUFACTURERS TO GET AWAY WITH THIS TYPE OF BUSINESS PRACTICE. JUST BECAUSE A PART FAILURE MAY NOT CAUSE AN ACCIDENT DOESN'T MEAN IT'S NOT DANGEROUS. IF I'M COMMUTING 100 MILES A DAY, AS I HAVE BEEN FOR THE PAST SEVERAL MONTHS, AND MY CAR BROKE DOWN WHO KNOWS WHERE, I COULD VERY WELL BE IN DANGER AS A SINGLE WOMEN TRAVELING A LONE. I NEED TO BE ABLE TO COUNT ON MY VEHICLE, WHICH I HAVE GONE OUT OF MY WAY TO INSURE WAS ALWAYS PROPERLY SERVICED. I CAN NOT TRUST HONDA AND WILL NEVER BUY ANOTHER ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069095January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER WINDOWS HAVE FAILED AT LEAST SEVEN TIMES IN THE FIVE YEARS I HAVE OWNED THE VEHICLE. THE MANUFACTURER PERSISTS TO PUT A DEFECTIVE WINDOW MOTOR INTO THE VEHICLE. EVEN THOUGH THE WINDOW HAS FAILED SO MANY TIMES, HONDA NOR THE SERVICE DEPARTMENT REPRESENTATIVES HAS CORRECTED THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053374January 5, 2004
AIR BAGS
CONSUMER WAS INVOLVED IN A REAR END COLLISION WHILE TRAVELING AT 40 MPH. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. THE SRS LIGHT WAS ON AFTER THE ACCIENT JBUT THE MANUFACUTRE REFUSED TO INSPECT THE AIR BAG. THEY JUST INDICATED BY OBSERVATION THAT THE WAY THE VEHCILE WAS HIT THAT IT DIDN'T IMPACT THE SENSOR TO TRIGGER THE AIR BAG TO DEPLOY. THE VEHICLE WAS INVOLVED IN ANOTHER HEAD ON COLLISION A YEAR LATER. UPON IMPACT THE WINDSHIELD CRACK AND THE INTERIROR REAR VIEW MIRROW DETACHED. ALSO SEVERAL ENGINE COMPONENTS WERE MANGALED UPON IMPACT. THE VEHICLE IS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10052276January 2, 2004
AIR BAGS
SRS LIGHT ILLUMINATED. THERE WAS NO RECALL FOR THE AIR BAGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051848December 19, 2003
EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING
WHILE DRIVING HEADLIGHTS AND INTERIOR LIGHTS FLICKERED SIMULTANEOUSLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049077December 2, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER AND PASSENGER WINDOWS POP OFF TRACK, BIND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047601November 26, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
SRS INDICATOR LIGHT WILL NOT GO OFF. DEALER (HONDA OF NEW ROCHELLE) HAS SEEN CAR ON ISSUE THREE TIMES. FIRST TIME SIMPLY RESET IT. ISSUE RECURRED WITHIN 10 MONTHS. SECOND TIME DEALER REPLACED THE SRS CONTROL UNIT AND CHARGED ME APPROXIMATELY $550. ONE WEEK LATER THE ISSUE RECURRED. DEALER NOW SAYS THE BATTERY HAS A LOW CHARGE AND THAT IS THE CAUSE. THEY WANT TO REPLACE THE BATTERY FOR OVER $150. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048666November 25, 2003
VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE AT ANY SPEED THE ACCELERATOR PEDAL STICKS INTERMITTENTLY AND SUDDENLY ACCELERATES. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. THE CONSUMER WAS SCARED TO DRIVE THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041649October 12, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 1997 HONDA CIVIC EX COUPE AUTOMATIC TRANSMISSION WITH 95,900 MILES WHEN THE TRANSMISSION PROBLEM STARTED. ONE DAY I NOTICED MY CAR WAS HESITATING WHEN I PRESSED THE ACCELERATOR BUT DID NOT PUT A LOT OF ATTENTION TO IT. THEN SOON AFTER I NOTICED THE CHECK ENGINE LIGHT TURN ON. SO I DECIDED TO TAKE MY CAR TO MY LOCAL HONDA DEALER (ROCK HONDA). THEY RESET THE CHECK ENGINE LIGHT, THEN TOLD ME THAT THE PROBLEM WAS THE TRANSMISSION AND IF IT TURNS ON AGAIN THAT I WOULD NEED TO REPLACE THE TRANSMISSION. THE LIGHT TURNED ON WENT BACK TO ROCK HONDA , THEY RECOMMENDED ME REPLACE THE TRANSMISSION AND MENTIONED TO ME THERE IS NO RECALL ON THE A/T OR WARRANTY , THE ESTIMATE WAS $2900 FOR THE REPAIR. SO I DECIDED TO GET A SECOND OPINION, AND THEY TOLD ME THE SAME THING THE A/T NEEDS TO BE REPAIRED! I ENDED UP REPAIRING IT COSTING ME $2608.11 OUCH. I BELIEVE HONDA SHOULD HAVE TAKEN RESPONSIBILITY AND NOTIFY THE MILLIONS OF CUSTOMERS THAT OWN HONDA CIVICS AND TELL THEM ABOUT THIS MAJOR REPAIR BY ISSUING A RECALL. I FEEL HONDA SHOULD REIMBURSE ALL THEIR CUSTOMERS WHO UNKNOWINGLY HAVE HAD TO FIX THEIR AUTOMATIC TRANSMISSION JUST LIKE I HAVE. NOW I'M WONDERING IF I SHOULD EVER BUY A HONDA AGAIN! PLEASE HELP. THANK YOU. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029207October 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE AT LESS THAN 50,000 MI. HONDA SAYS TOO BAD, THE CONSUMER WAS OFFERED A NEW TRANSMISSION FOR 4,000 DOLLARS BY DEALERSHIP. THE TRANSMISSION WAS REBUILT, HOWEVER THE CONSUMER WAS RESPONSIBLE FOR THE BILL. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041032October 1, 2003
VEHICLE SPEED CONTROL
HONDA OF AMERICA WILL NOT HONOR REPLACEMENT OF THROTTLE CABLE PER NHTSA CAMPAIGN ID 99I002000 DESPITE LOCAL HONDA DEALER CONFIRMING PROBLEM WITH CABLE. I WAS NEVER NOTIFIED OF THIS CAMPAIGN AND ONLY LEARNED OF IT BY PROACTIVELY SEARCHING RECALL NOTICES ON THE WEB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041997September 30, 2003
SUSPENSION:FRONT
VEHICLE HAS CONSTANTLY PULLED TO THE LEFT SINCE PURCHASE REGARDLESS OF SPEED. VEHICLE WAS TAKEN TO DIFFERENT DEALERSHIPS, ALIGNMENTS WERE DONE AND TIRES REPLACED. THIS DID NOT REMEDY THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031027August 7, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I FOUGHT FOR 2 YEARS ABOUT A BAD CTV TRANSMISSION IN A 1997 HONDA CIVIC HX WHICH I PURCHASED NEW. I WAS IN AND OUT OF THE DEALERSHIP AT MY EXPENSE ON A CONTINUAL BASIS. THEY FINALLY AGREED TO REPLACE THE TRANSMISSION AFTER MANY VISITS AND MUCH MONEY OUT OF MY POCKET FOR RENTAL CARS AND UNNECESSARY SERVICES THAT NEVER CORRECTED THE PROBLEM. HONDA DID AGREE TO GIVE ME AN EXTENDED WARRANTY OF 7 YEARS OR 75,000 MILES. THE TRANSMISSION WAS REPLACED WITH A REMANUFACTURED TRANSMISSION IN JULY 2001. I DID NOT WANT A REMANUFACTURED TRANSMISSION OR A CTV TRANSMISSION. I BELIEVE THE DESIGN OF THE TRANSMISSION IS DEFECTIVE, BUT I WAS GIVEN NO CHOICE. IN MAY 2002 I STARTED REPORTING PROBLEMS WITH THIS REPLACEMENT TRANSMISSION -- LESS THEN A YEAR AFTER IT WAS INSTALLED. LIKE THE FIRST TRANSMISSION, THE PROBLEM IS INTERMITTENT, THE DEALERS COULD NOT REPRODUCE THE PROBLEM. I JUST HAD TO DRIVE THE CAR UNTIL IT GOT SO BAD THERE WAS NO WAY THEY COULD MISS THE PROBLEM -- JUST LIKE WITH THE FIRST TRANSMISSION. WELL, FINALLY AS OF AUGUST 1, 2003, THEY CONFIRMED THE TRANSMISSION WAS THE PROBLEM AND THAT SEVERAL PARTS HAVE TO BE REPLACED. IN THE MEANTIME, WHILE WAITING FOR THE PARTS, I'M STUCK DRIVING A CAR OVER 100 MILES A DAY TO COMMUTE TO WORK. ULTIMATELY THE PROBLEM I HAVE IS THE TRANSMISSION IS BAD. PERIOD! IT'S A BAD DESIGN OR I WOULD NOT HAVE HAD TWO OF THE SAME TRANSMISSION TYPE FAILING IN THE SAME CAR. WHEN I WAS LOOKING AT THIS CAR TO PURCHASE THE SALESMAN TOLD ME THIS CTV TRANSMISSION WAS SO GREAT THAT IT WAS GOING TO BE IN ALL OF THE HONDA ACCORDS STARTING THE NEXT MODEL YEAR. THAT NEVER HAPPENED, I WONDER WHY! I FEEL VERY STRONGLY AFTER READING MANY SIMILAR COMPLAINTS FILED WITH THE NHTSA THIS MODEL YEAR TRANSMISSION SHOULD BE UNDER DEFECT INVESTIGATION. IT WON'T TAKE MUCH TO SHOW THAT THE DESIGN ITSELF IS DEFECTIVE AND HONDA HAS HUNG OWNERS OUT TO DRY AND REFUSES TO ADMIT THEIR ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030968August 6, 2003
WHEELS:RIM
I PURCHASED AN AUTOMOBILE FROM EQUITABLE CAR SALES APPROX 2 YEARS AGO "AS IS". RECENTLY, I TOOK MY VEHICLE IN TO A LOCAL SHOP FOR AN OIL CHANGE AND THEY ADVISED ME THAT ALL 4 OF MY WHEELS ON THE CAR WERE CRACKING DUE TO SOMEONE INSTALLING THEM TOO TIGHTLY. I CALLED THE DEALERSHIP AND THEY WON'T DO ANYTHING ABOUT IT SINCE IT WAS SOLD "AS IS". NOW, I AM UNABLE TO EVEN DRIVE THE CAR WITHOUT TAKING THE CHANCE OF ONE OR ALL 4 OF THE WHEELS COMPLETELY COMING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030929August 6, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
NOT EVEN THIRTY DAYS AGO I PURCHASED A NEW/USED VEHICLE FROM A USED CAR DEALERSHIP IN BRATTLEBORO, VT. MY 30 DAY/1,000 MILE WARRANTY JUST ENDED A FEW DAYS AGO, AND I AM NOW HAVING TRANSMISSION PROBLEMS WITH MY AUTOMATIC HONDA CIVIC EX. I HAVE READ SEVERAL OTHER COMPLAINTS ON THIS SAME ITEM IN THE 97 CIVICS. MY WHOLE FAMILY OWNS HONDAS AND THEY ARE USUALLY RELIABLE CARS. THIS PROBLEM SHOULD NOT BE OCCURRING WITH ONLY 62,000 MILES ON THIS CAR. THIS IS REDICULOUS AND I AM VERY UPSET. I HAVE JUST STARTED TO DEAL WITH THE PROBLEM, BUT ASSUME I WILL END UP PAYING FOR IT MYSELF. HONDA REALLY NEEDS TO TAKE CARE OF THIS ISSUE WITH THIS TYPE OF CAR. SINCE IT HOLDS IT'S VALUE I PAID A GOOD AMOUNT FOR THIS CAR AND IT'S TRADE IN IS PRETTY HIGH, TOO. THIS IS A PROBLEM THAT NEEDS TO BE ADDRESSED! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029323July 28, 2003
AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS:FRONT:ANCHORAGE
I OWN A 97 HONDA CIVIC LX 4DR AND HAVE BEEN IN 3 ACCIDENTS W/O AIR BAG DEPLOYMENT. IN 9/98 I WAS REAR-ENDED AT 40 MPH WHICH BENT THE FRAME OF MY CAR AND COST SEVERAL THOUSAND TO REPAIR. HONDA SERVICE SAID THAT THE AIRBAGS WOULD NOT DEPLOY UNLESS THERE WAS A SUDDEN DECEL AND/OR FRONTAL IMPACT. A FEW MOS LATER IN 01/99, I WAS IN AN ACCIDENT AND THE POLICE RPT STATES THAT I BROADSIDED A 81 CADILLAC ON THE FRONT DRIVER'S SIDE AT APPROX 35 MPH. THE FRONT END OF THE CADILLAC WAS DETROYED. I INJURED MY NECK, BACK, AND SHOULDER AS THE SEAT BELT DID NOT LOCK WHEN I FLEW FORWARD. AFTER THE ACCIDENT, I WENT TO HONDA CARS OF MESA FOR BODY REPAIR. IT COST SEVERAL THOUSAND $, W/ SIGNIFICANT FRONT END DAMAGE AND A BENT FRAME. MY AIR BAGS DID NOT DEPLOY IN THIS ACCIDENT. I REQUESTED AN AIR BAG FCHECK AND MY FRIEND AND I WERE TOLD BY THE MGR OF SERVICE THAT THE AIR BAGS WERE OK AND THE SRS KNOWS WHEN TO DEPLOY THE AIRBAGS. HE SAID THAT THE COLLISION WAS NOT ENOUGH TO CAUSE THE AIRBAGS TO DEPLOY; HOWEVER, I HAD DIRECT FRONTAL IMPACT AT 35 MPH. MY CAR WAS ALSO BACKED OVER BY A GARBAGE TRUCK IN5/99 W/O AIR BAG DEPLOYMENT. IN 04/03, I BEGAN TO HAVE PROBS WITH THE SRS LIGHT COMING ON AND STAYING ON. THE LIGHT WAS STAYING ON UNTIL THE CAR WAS RESTARTED. WITHIN 2 WKS, MY SRS LIGHT STAYED ON. I TOOK MY CAR TO A HONDA CERTIFIED MECHANIC. HE SAID THE SRS UNIT WAS BAD AND THE CODE GIVEN WAS 7-2, 7-3 WHICH INDICATES A BAD UNIT AND REQUIRES REPLACEMENT. THE PART COST WAS $370. AND THE LABOR WAS $75. THE DAY AFTER THE REPAIR, THE SRS LIGHT CAME ON AND STAYED ON. WITHIN 2 MOS THE PART WENT BAD AND THE UNIT GAVE THE CODE 7-2, WHICH INDICATES REPLACEMENT W/O DIAGNOSTICS. HE FELT THE INITIAL PART MAY HAVE BEEN BAD AND REPLACED IT W/ HONDA'S PARTS WARRANTY, BUT IF IT HAPPENED AGAIN, THERE WAS ANOTHER CAUSE FOR THE MALFUNCTION.THE PROB HAPPENED THE DAY AFTER I LEFT THE SHOP AND THE LIGHT IS ON AGAIN DURING MOST TRIPS. MY MECHANIC STATED THAT THE DEALER WILL NEED TO CONTACT THEIR TAC.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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