Honda Civic Complaints (2023)

252 consumer complaints on file.

#11608378August 13, 2024
STEERING
For about a month, I've noticed sporadic changes in steering feel. It can happen while making minute changes going straight (when you shouldn't really feel the steering at all) or on rounded turns. The steering is heavy, like the feel when lane keep assist activates, but it's happening when lane keep isn't on, so the heaviness is more steering force than usual for the conditions. It happens for an instant and then is back to normal. When new, the steering feel on this car was wonderful, which is why it's been so noticeable recently. There are no warning lights or messages on the dash. I have not raised with a dealer yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607998August 12, 2024
STEERING
The contact owns a 2023 Honda Civic. The contact stated that the vehicle was experiencing loss of power steering functionality intermittently. The contact stated while driving at an undisclosed speed and making a turn, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to dealer, where the steering rack was replaced after involvement from the contact's lawyer; however, the failure recurred a month later. The vehicle was taken back to the dealer, where the contact was informed that the part to do the repair was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would only communicate with him through the attorney. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606234August 3, 2024
FUEL/PROPULSION SYSTEM
Car bought at 405 mph gas ⛽️ filled. Subsequently this mph gas started reducing from 405 to 395 to 390 to 380 to 375 and now it is on 367. Thus, the description of this vehicle with a full tank of 400 plus is false and wrong. Got pictures of some of these changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605997August 1, 2024
STEERING
The steering like to jerk or stick. It’s sometimes hard to control. It looks like I’m drunk driving to stay in the lane. I think the component that controls the lane assist or lane keep is malfunctioning. Driving on the highway is even more terrifying. Just trying to keep the vehicle in the lane. The dealerships have found nothing wrong and have no idea what I’m talking about. No lights or warnings came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593351June 10, 2024
STEERING
My 2023 Civic Touring Hatchback was recalled earlier this year for a EPS issue. I brought it in and they did a very short “inspection” at the dealer and told me I was good to go and there are no issues. Driving home the car didn’t feel different than when i first dropped it maybe an hour before. As time went on the problem (being sticky steering wheel and having to make minor adjustments above 35-40mph) went on as well and has gotten worse to the point where i don’t feel safe driving highway speeds. i have gotten the car checked out elsewhere at 2 different shops and they say all is good mechanically so the problem with the EPS gearbox is still outstanding. 2023 civic touring with 5k miles. This vehicle does not stay in the lane, does not drive straight, and absolutely doesn’t feel safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592696June 5, 2024
STEERING
The Electric Power Steering unit is faulty. The steering locks up when driving above 30 MPH. A bit on input is required to unlock the steering wheel from the current position. The vehicle is difficult to maneuver as the steering wheel will lock in a direction, which means I have to constantly correct the steering wheel. The vehicle has been inspected by the dealership and noted that the part is defective. There were no warnings or messages. I started to feel the wheel get stiffer and harder to drive. This occurred around November of 2023. The parts have been backordered since December of 2023 with no estimated delivery date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591468May 30, 2024
WHEELS
On January 23, I first noticed a severe alignment problem, as the car felt unstable and was veering in one direction. I took the vehicle to Mavis Tire Shop, where an alignment was performed. Initially, the car felt fine, but the same issue reoccurred on February 6. I then took the vehicle to DCH Paramus Honda for a recall inspection and explained the alignment problem, mentioning my prior visit to Mavis. They informed me that Mavis did not perform the alignment correctly but assured me that everything was fixed. However, the alignment issue returned, and I brought the car back to DCH Paramus on March 12. Despite my frustration and concern, they performed another alignment and multi-point inspection at no charge. Yet, they inaccurately documented that the issue might be due to my driving habits and tints, which is not true. I don’t drive at night, nor do I drive recklessly or through potholes. On March 26, the alignment issue led to a minor accident. I attempted to stop near the highway divider as I felt the car veering uncontrollably, which caused damage to the side skirt. I had it repaired at an auto shop as I need the car for my daily 50-mile commute. On April 16, I spoke to a Honda representative and explained my ongoing safety concerns. Despite my detailed explanation, the representative's response made me feel undervalued as a customer. I was told I would be assigned a case manager, but as of today, May 27, I have not received any follow-up communication. This lack of response leads me to believe Honda is waiting for my warranty to expire, which is unacceptable.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11590821May 26, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Hatch leaks and center console plugs are incorrect and cause a fire hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590674May 24, 2024
UNKNOWN OR OTHER
My local Honda dealer's service department inspected the vehicle after I complained about this ongoing steering issue: steering wheel randomly "sticks" when I turn it either to the right or left, by "degrees" or attempt to round a corner, at very low speed or at highway speeds, and even in reverse when parking. When this occurs, an audible clicking sound is produced that can be heard both in the car and when standing outside beside it. Honda Service was able to reproduce the problem and confirmed it. No warning messages or alarms are generated; no Lane Departure Warning or Lane Keeping Assistance messages are shown. This feels like resistance, a rigidity that might occur were the Lane Keeping Assistance function to stick. The driver reaction to try to "over" compensate wheel-turning to correct the rigid steering direction when the incidences are random is the dangerous circumstance I am trying to avoid. Anything random at high speed or in heavy traffic is extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589320May 17, 2024
STEERING
The contact owns a 2023 Honda Civic. The contact stated that while driving at approximately 55 MPH, the vehicle jumped and veered to the right independently. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer, where the steering rack was replaced under NHTSA Campaign Number: 23V704000 (Steering) however; the failure recurred several weeks later. The contact stated that the failure had recurred while driving and exceeding 50 MPH. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering rack had failed and needed to be replaced; however, the parts to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,776.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585598April 27, 2024
STEERING
My car is afflicted by a common steering issue experienced by other owners of 22-23 model year civics. The steering becomes “sticky” or “notchy” often at highways speeds. It is most noticeable when making small steering adjustments to stay in center of lane, and it takes more effort than normal which causes over correction and difficulty staying centered. It creates a more stressful drive in heavy traffic and creates a higher rate of driver fatigue on longer drives. On a long night drive, I have experienced enough fatigue from trying to maintain center of lane that I’ve needed to pullover and rest frequently. I have described the issue to one dealership but the problem is intermittent and they have not yet observed it or done more than a basic inspection. However, there is a wealth of anecdotal data online in owners forums of people who are experiencing this, with varying levels of success with getting their dealerships attention and meaningful action or resolution. Honda has released a service bulletin (23-037) which matches my issue, however people are now reporting that the issue continues even after getting a replacement EPS gear box. Therefore it is my opinion that this should be escalated to a recall, and that Honda take more action to resolve this known issue before it results in accidents (particularly through driver fatigue or inability to maintain center of lane accurately). I have also started to notice noise from my steering system when stopped or at low speeds, which makes me worry that the steering issue is worsening over time and will become an even more significant safety issue just outside of warranty (I’m only at 22,000 miles currently).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585337April 25, 2024
ELECTRICAL SYSTEM
The steering wheel is very very hard to turn some times when making minors adjustments on the highway to keep in the centre of the lane; only happen on high speed, sometimes 50km/h-80km/h the issue occurs too. However, after a while, it’s even more noticeable and it happens more frequently and at low speed too. Right now, it happens very frequently around 50km/h-130km/h. I am very concerned regarding this, and I been to the dealership two times but they could not find out the issue. The third time I went to the dealership they finally figured it out and ordered parts in for me; nevertheless, it’s been one/two months but it’s still not here yet. But the issue is getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584725April 23, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
I was getting on the interstate when all of a sudden the collision mitigation assist and lane keeping assist pop up on my dashboard. It was a very scary moment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583522April 17, 2024
STEERING
While driving at any speed and sometimes when stopped the steering wheel jerks and shutters and is resistant to correction when diving with the lane assist off. It is more noticeable when driving at speeds over 45 mph/ It feels like the steering wheel is sticking. There is also a slight knocking sound that I recently noticed that accompanies the steering wheel “twitch”. It is very disruptive to my driving experience. This happens every time I drive and started around the 1500 mile mark on my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582870April 14, 2024
UNKNOWN OR OTHER
The rear hatch of the vehicle is leaking draining into the trunk area. The carpet is wet and upon lifting the carpet the spare tire well is flooded with water
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582264April 10, 2024
STEERING
Experienced sticky steering while driving down highway. Felt resistance in the steering wheel when trying to make a minor correction. It required additional steering effort to overcome the resistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581828April 8, 2024
STEERING
Steering wheel has some resistance when trying to correct while driving. Steering is 'sticky,' making it difficult to make minor adjustments while driving. Each time any move is made with the steering wheel, it is like it has to 'break free' from being stuck. This happens almost all the time over 40-45 mph, regardless of the driving mode. My concerns were confirmed by a mechanic shop in my area who acknowledged the steering issues and also other family members. During the last time making periodic revision on my Civic I mentioned that and no action had been taken by Honda dealer. As more miles I drive the issue grava-te, making har to keep the vehicle in the lane as above described.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581397April 5, 2024
AIR BAGS, STEERING, LANE DEPARTURE: ASSIST
This was a single car incident (no other cars involved). The car was going on the 270 degree curved onramp to enter the highway. Lane Keep assist (LKAS) came on at or near the end of the onramp which caused the vehicle to head from the inside part of the lane/curve towards the left side of the onramp lane/curve and toward the left side retaining wall. Driver attempted to course correct but steering was not responsive in time and the car hit the left side wall completely disabling steering. The car came off the left wall and went across the onramp lane and struck the right side retaining wall before coming to a stop. Airbags did not deploy. Seatbelt may not have locked/tightened at impact with the wall either. LKAS initiated the move into the wall, the steering was stuck/non-responsive or perhaps slow to take driver input. Multiple previous reports to the dealer about steering being problematic were each unable to confirm a problem and this vehicle was not considered part of the existing potentially related recall. The LKAS is believed to have engaged with flashing warning just before crash. After the crash, the driver seatbelt "red X" shows on display, a LKAS error shows on display, and a supplemental restraint system error shows on the display.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11580563April 1, 2024
STEERING
The steering wheel feels funny and weird, sometimes stuck and wandering. the car doesn't feel secure driving with this problem. I took it to Honda Dealer service but they said there are no recalls for this car and my car has 20K only.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580551April 1, 2024
STEERING
When going straight for a period of time down the road at speeds above 40mph or so, and the needing to make a slight right or left adjustment to the steering, it feels as though steering sticks momentarily and requires more effort to make a steering adjustment. This is scary and not right. So far, the Honda dealership where I purchased the vehicle as a certified pre-owned car has said there is nothing wrong with the steering. This definitely seems like a safety issue and something Honda needs to issue a recall for. I don't feel the car is safe for my wife to drive or for my kids to ride in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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