Honda Civic Complaints (2007)

1,270 consumer complaints on file.

#10468951August 2, 2012
SUSPENSION, TIRES
I REPLACED THE ORIGINAL TIRES ON MY 2007 HONDA CIVIC AT 49,749 MILES. I THOUGHT THIS WAS A LITTLE PREMATURE, BUT THE TREAD WAS GETTING THIN SO I WENT TO DISCOUNT TIRE ON 12-28-2010 AND HAD 4 NEW TIRES PLACED ON THE VEHICLE. AFTER LESS THAN 19,000 MILES ON THE NEW TIRES, THE PASSENGER-SIDE REAR TIRE WAS MAKING A LOUD NOISE. THE TECHNICIAN AT DISCOUNT TIRE INSPECTED IT AND STATED THAT THE INSIDE EDGE OF THE TIRE IS CUPPING (OR LOOKS CHOPPY) AND THIS IS TYPICALLY DUE TO BAD SUSPENSION, WHEEL BEARINGS OR ALIGNMENT. I TOOK THE VEHICLE TO TOM'S AUTO REPAIR AND HAD IT INSPECTED FOR THE WHEEL BEARINGS AND SHOCKS AND HAD A 4 WHEEL ALIGNMENT DONE FOR $55.00. THEY STATED THE WHEEL BEARS AND SHOCKS LOOKED FINE AND THAT THE ALIGNMENT WASN'T THAT BAD. I THEN TOOK THE CAR BACK TO DISCOUNT TIRE AND THEY AGREED TO REPLACE THE PASSENGER-SIDE REAR TIRE FOR THE REPLACEMENT COST OF $13.25. THE TECHNICIAN COMMENTED THAT THE DRIVER-SIDE REAR TIRE WAS ALSO STARTING TO SHOW SIGNS OF THE SAME WEAR PATTERN, I.E. CUPPING ON THE INNER EDGE. THE TIRE WHICH THEY REPLACED IS NOT AVAILABLE AS IT WAS DISPOSED OF BY DISCOUNT TIRE. I RESEARCHED ON-LINE AND FOUND HONDA HAD ISSUED TECHNICAL SERVICE BULLETIN # 08-001 BACK ON APRIL 11, 2008, WITH A REVISION ISSUED ON FEBRUARY 5, 2009. FROM READING NUMEROUS ON-LINE CONSUMER COMMENTS ABOUT THIS TIRE ISSUE (WHICH IS DIRECTLY ATTRIBUTABLE TO A HONDA DESIGN FLAW IN THE VEHICLE SUSPENSION), I GET THE FEELING HONDA'S FIX WILL NOT ACTUALLY FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468420July 31, 2012
WHEELS, SUSPENSION
EXCESSIVE REAR TIRE NOISE AND WEAR. I HAVE BEEN INFORMED THERE IS A SERVICE BULLETIN ON MY REAR UPPER CONTROL ARMS - THEY ARE NOT MARKED WITH A "C". (BUT SEE CONDITIONS UNDER WHICH I WAS INFORMED, BELOW.) I AM HAVING THE NEW CONTROL ARMS INSTALLED ON 9/2/12. (I HAD NEW REAR TIRES PUT ON, AND AN ALIGNMENT PERFORMED, 8/28/12.) I SPENT APPROXIMATELY $500 ON THE TIRES/ALIGNMENT. THE ESTIMATE FOR THE NEW CONTROL ARMS IS APPROXIMATELY $350. I DON'T UNDERSTAND WHY I HAVE TO PAY FOR THIS REPAIR. I'VE NOTICED THERE ARE MULTIPLE COMPLAINTS ABOUT EXCESSIVE REAR TIRE NOISE AND WEAR (AND SUBSEQUENT NEED FOR REAR UPPER CONTROL ARM REPLACEMENT) ON HONDA CIVICS OF THIS VINTAGE (2007). WHY IS THIS ONLY BEING TREATED AS A "SERVICE BULLETIN" RATHER THAN A "RECALL". BY THE WAY, I WOULDN'T HAVE EVEN KNOWN ABOUT THE PROBLEM IF MY HUSBAND WASN'T CONCERNED THAT THE NOISE WAS A WHEEL BEARING THAT WAS FAILING. I TOOK IT TO HONDA TO HAVE THEM CHECK OUT THE WHEEL BEARING AND THEY BLAMED THE NOISE ON A BROKEN TIRE BELT. WHEN I GOT HOME FROM THE DEALER I NOTICED THE INFORMATION ON MY INVOICE ABOUT THE "SERVICE BULLETIN". THEY HADN'T EVEN MENTIONED IT TO ME THEMSELVES! I HAVE BEEN A LOYAL HONDA DRIVER FOR APPROXIMATELY 15 YEARS. AS A RESULT OF THIS ISSUE, PLUS OTHER THINGS ABOUT THE CIVIC I'M JUST NOT CRAZY ABOUT, I WILL NEVER AGAIN BUY A HONDA PRODUCT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468437July 31, 2012
SEAT BELTS, AIR BAGS
THE DEALER REPLACED MY PASSENGER SEAT. AFTER THAT MY SRS WARNING LIGHT WENT OFF. IT'S BEEN CYCLING ON AND OFF FOR YEARS NOW. I WAS TOO FRUSTRATED AT HOW I WAS TREATED AT THE DEALERSHIP TO GO BACK AT THE TIME. NOW I WENT IN BECAUSE I NEED TO PASS INSPECTION AND THEY TELL ME MY WHOLE SRS SYSTEM HAS HAD AN INTERNAL ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467589July 24, 2012
TIRES, SUSPENSION, WHEELS
APPROXIMATELY A WEEK AFTER BUYING LIFETIME ALIGNMENT AND 4 NEW BRIDGESTONE POTENZA TIRES IN JULY 2011 AT FIRESTONE, EL PASO, TX, MY CAR STARTED TO VIBRATE IN THE ROAD WHILE DRIVING AT SPEEDS 50MPH THROUGH 60MPH. AFTER MANY RESEARCH AND DIAGNOSIS FROM HONDA PARTS AND SERVICE SHOP, DIFFERENT FIRESTONE LOCATIONS AND LOCAL MECHANICS, THE CONCLUSION IS THAT THE UPPER/REAR CONTROL ARMS, FRONT AND REAR CAMBER ARM AND BOLTS ARE DEFECTIVE AS PER HONDA MANUFACTURERS. MY TIRES ARE EXCESSIVELY AND UNEVENLY WEARING. I HAVE ALREADY BOUGHT 6 SETS OF NEW TIRES IN THE LAST 12 MONTHS BECAUSE OF THIS HONDA ISSUE, WHICH THEY ADMIT IT IS A DEFECT MADE BY THE MANUFACTURERS. THEY RELEASED A SERVICE BULLETIN (SERVICE BULLETIN 08-001 DATED APRIL 11, 2008) THAT INFORMS HONDA DEALER SHOP OF THIS ISSUE/DEFECT, BUT THEY REFUSE TO TAKE RESPONSIBILITY OF REPAIRING IT FREE OF CHARGE. I BELIEVE THAT IT IS NOT FAIR THAT CUSTOMERS BUYING HONDAS HAVE TO PAY FOR DEFECTIVE PARTS MADE BY THE MANUFACTURERS. I WOULD LIKE THESE DEFECT TO BE SOLVED AND PAID BY THEM AND I WOULD LIKE REFUND FOR AT LEAST THE LAST SET OF TIRES THAT I RECENTLY BOUGHT AND ARE ALREADY UNEVENLY WORN OUT (THIS MAKES IT A USELESS TIRE). IN CASE IT IS NEEDED I HAVE ALL THE PAPER WORK THAT CAN BE A CLEAR EVIDENCE TO THIS COMPLAINT. LIKE ME, THERE ARE OTHER HONDA OWNERS WITH THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466453July 18, 2012
SUSPENSION, TIRES
APPARENTLY CANNOT BE ALIGNED PROPERLY. I'M REPLACING 3RD SET OF TIRES WITHIN 50K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465700July 15, 2012
ENGINE
CRACKED ENGINE BLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465488July 13, 2012
ENGINE
WHILE DRIVING OUR 2007 HONDA CIVIC OUR AIR CONDITIONER STOPPED WORKING. UNFORTUNATELY WHEN I TOOK THE HONDA IN FOR REPAIR OUR WARRANTY DID NOT COVER THE CONDENSER BEING DAMAGED. A SMALL HOLE WAS THE CULPRIT OF THE PROBLEM AND IRONIC ENOUGH I AM NOT THE ONLY ONE WITH THIS PROBLEM. HONDA NEEDS TO FIX THESE ISSUES CAUSING MOST OF THEIR VEHICLE GOING IN FOR REPAIRS THAT COST 500- 1000 TO FIX. I THINK IT CRAP AND ITS ALL OVER THE FORUMS SOMETHING NEEDS TO BE PUT IN PLACE TO HAVE THIS SITUATION FIXED IT CRAP. HONDA NEEDS A RECALL TO BE DONE ON THESE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465499July 13, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE DRIVER SIDE SUN VISOR BECAME CRACKED AND WOULD NOT REMAIN CLOSED. THE FAILURE WAS INTERFERING WITH THE DRIVER'S VIEW OF THE ROADWAY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465501July 13, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR CRACKED AND WOULD NOT REMAIN CLOSED. THE SUN VISOR WAS OBSTRUCTING THE DRIVER'S VIEW WHILE DRIVING. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 32,199.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465279July 11, 2012
CHILD SEAT:LATCH CONNECTOR/CLIP, SEATS
A NEW TEAM TEX AMERICA CAR SEAT WAS GIVEN TO A FAMILY THROUGH THE EMERGENCY DEPARTMENT AS THE FAMILY TRIED TO PUT THE SEAT IN WITH THE LOWER ANCHORS IT WAS DISCOVERED THAT A PART OF THE LOWER ANCHOR THAT SECURES IT TO THE SEAT SEEMED TO BE MELTED. UPON FURTHER INVESTIGATION IT APPEARS THAT THE MANUFACTURER USED A HEATING PROCESS TO CONNECT THE LOWER ANCHOR AND ANY SMALL AMOUNT OF PULLING ON THIS PIECE CAUSES THE HEATED AREA TO SEPARATE FROM THE CONNECTION ON THE SEAT ITSELF. (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=HONDA, MODEL=CIVIC). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463531June 29, 2012
TIRES, WHEELS
WHILE DRIVING HEARD LOUD HUMMING NOISE AND THE RIDE WAS ROUGH. BROUGHT VEHICLE TO HONDA DEALERSHIP IN BURLINGTON. THEY SAID THE TIRES WERE BADLY CUPPED. NEEDED TO REPLACE TIRES AND GET AN ALIGNMENT. BROUGHT VEHICLE FOR A SECOND OPINION. MECHANIC TOLD ME HONDA HAD TECHNICAL BULLETIN IN 2008 FOR UNEVEN WEAR IN REAR TIRES. THE REAR CAMBER ASSEMBLY NEEDED TO BE REPLACED. COST $250. HONDA WON'T PAY FOR IT EVEN THOUGH THEY WERE AWARE OF THE PROBLEM AND NEVER SAID ANYTHING. ADD FOUR NEW TIRES AND WHEEL ALIGNMENT AND YOUR LOOKING CLOSE TO $1000. IF YOU DON'T GET IT FIXED THE TIRES WILL WEAR DOWN REGARDLESS IF YOU GET TIRE ROTATIONS AND BLOW OUT. LUCKILY NO ONE HAS DIES FROM THIS BUT THIS SHOULDN'T BE THE REASON FOR NOT HAVING A RECALL. LOOK AT THE BLOGS, ETC. HONDA JUST TELLS EVERYONE TO REPLACE TIRES AND GET AN ALIGNMENT. PEOPLE DO AND KEEP COMING BACK TO REPLACE TIRES. HONDA HAS HID FROM THIS PROBLEM. I HAVEN'T REPLACED MY TIRES BUT IF I LISTENED TO HONDA I WOULD HAVE REPLACED TIRES AND BEEN BACK AGAIN IN 20,000-30,000 MILES TO REPLACE TIRES. I SHOULD NOT HAVE TO PAY FOR A SERIOUS PROBLEM THAT HONDA HID FROM IT'S OWNERS. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463254June 27, 2012
VISIBILITY
THE SUN VISOR (PASSENGER SIDE) ON MY 2007 HONDA CIVIC SI SPLIT OPEN IN THE HOT SUN WHILE SITTING IN THE DRIVEWAY. IT IS NOT REPAIRABLE AND WILL NOT STAY IN THE UPRIGHT POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463252June 27, 2012
ENGINE
HAVE HAD PROBLEMS WITH THE AC SINCE I'VE BOUGHT THE CAR. NORMALLY SOMETHING SMALL LIKE THE BLOWER HOWEVER THIS WEEK IT WAS THE COMPRESSOR. HAVE MY CAR MAINTENANCE ON A REGULAR BASIS, OVERCHARGE OF SYSTEM IS NOT POSSIBLE, SO I'M NOT SURE WHY THIS COMPRESSOR WOULD BE GOING OUT AFTER ONLY 5 YEARS. COST OVER $1200 TO FIX. DECIDED TO RESEARCH A LITTLE ON THIS MODEL AND APPARENTLY THIS IS SOMETHING THAT IS COMMON ON THE 07 MODEL. I BELIEVE HONDA IS AWARE OF THE FAULTY PART AND IS NOT TAKING RESPONSIBILITY. I CALLED AND SPOKE WITH A GENTLEMAN WHO WAS VERY PLEASANT HOWEVER THIS WAS OBVIOUSLY ABOVE HIS PAY GRADE. HE SAID IF I HAD CONTACTED THEM BEFORE I HAD THE PART FIXED THEY MIGHT HAVE HELPED. HONDA NEEDS TO OWN UP TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460066May 30, 2012
VISIBILITY
THE DRIVER SIDE INTERIOR SUN VISOR CAME APART AND CAME DOWN INTO THE DRIVER'S LINE OF SIGHT FOR NO APPARENT REASON. FURTHER INSPECTION INDICATED THAT IT HAD SPLIT AT THE SEAM NEAR THE LEFT SIDE WITH INTERNAL DAMAGE TO THE VISOR RENDERING IT BEYOND REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459799May 28, 2012
VISIBILITY
THE VISOR IS CRACKED AND WILL NOT STAY UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458671May 16, 2012
HYBRID PROPULSION SYSTEM: INVERTER
TL* THE CONTACT OWNS A 2007 HONDA CIVIC HYBRID. WHILE DRIVING 20 MPH, THE CONTACT NOTICED THAT THE ENGINE, BATTERY, AND IMA LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. MOMENTS LATER, THE VEHICLE LOST ALL HYBRID POWER BUT DID NOT STALL. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE HYBRID SYSTEM WAS UPDATED. THE FAILURE CONTINUED. THE CURRENT AND FAILURE MILEAGES WERE 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456981May 1, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD WHINING NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT CONTINUED TO DRIVE. THE VEHICLE WAS TAKEN TO A TIRE CENTER THREE DIFFERENT TIMES FOR THE SIMILAR FAILURE WHERE THE REPLACEMENT OF BOTH REAR TIRES WAS PERFORMED EACH TIME. THE TIRES DEFECT WAS DUE TO PREMATURE WEAR WHICH WAS CONTRIBUTED TO THE FAULTY REAR UPPER CONTROL ARMS. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456914April 30, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, HE HEARD A GROUNDING SOUND COMING FOR THE DRIVER SIDE WHEEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 07V399000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:WHEEL SPEED SENSOR). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456775April 28, 2012
SUSPENSION
3RD SET OF TIRES DUE TO TIRES WEARING UNEVENLY DUE TO REAR CONTROL ARM PROBLEM HONDA KNOWS ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457308April 26, 2012
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, TIRES, SUSPENSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE AND ENGINE COOLING
POPPING NOISE WHILE TURNING AT 5,268 MILES. REPLACED TWO TIRES AT 19,785 MILES. NEED A FRONT END AXLE REPLACEMENT AT 31,839. DIAGNOSED AND ADJUSTED TORQUED REAR SUSPENSION NOISE AT 60,136. REPLACED REAR UPPER CONTROL ARMS 61,275. REPLACED SHOCKS, AND CV BOOTS AT 61,275. STRUTS WERE MAKING NOISE DUE TO CUPPING. STRUTS WERE REPLACED AT 61,275. TWO NEW TIRES THAT WERE RECENTLY REPLACED WERE REPLACED AGAIN. BOTH TIRES WERE FEATHERED AND MAKING NOISE. VEHICLE IS MAINTAINED IN GOOD CONDITION AND IS FOLLOWING THE MANUFACTURER'S MAINTENANCE RECOMMENDATION. CAR WAS ALIGNED AS REQUIRED BY MANUFACTURER. HOWEVER, CUPPING OR FEATHERING OF THE TIRES STILL HAPPENED. WHEN THE REAR CONTROL ARM WAS NOT REPLACED YET, THE REAR NOISE WAS SO LOUD AND DRIVING WAS BAD. THE TIRES FELT FLAT AND THE SHOCK ABSORBER DID NOT SEEM TO BE WORKING. IT IS VERY HARD TO DEAL WITH BOTH HONDA AMERICA AND KOLBE DEALER. BOTH COMPANIES TRIED TO PLAY IGNORANT OF THE ISSUES ALTHOUGH THEY KNEW IT ALL ALONG. I SPENT $1,419.11 FOR PREMATURE EXPENSES. AMERICAN HONDA BLAMED THE PREMATURE DAMAGES TO ME. AMERICAN HONDA NOR KOLBE HONDA DID NOT NOTIFY ME OF THE TECHNICAL BULLETINS THAT WERE ISSUED. ALSO, JUST BECAUSE THERE IS A TECHNICAL BULLETIN OR CORRECTIVE ACTION DOES NOT MEAN THAT THE PROBLEM WILL GO AWAY. DESIGN OF THE REAR UPPER CONTROL ARM MUST BE REVIEWED AGAIN AND TESTED FOR GEOMETRY WITH OTHER PARTS OF THE VEHICLE. HONDA AMERICA SHOULD TIGHTENED ITS QUALITY CONTROL AND QUALITY ASSURANCE SO THAT ITS MANUFACTURING FACILITY WILL NOT RELEASE CARS THAT HAVE DEFECTIVE PARTS. HONDA KNEW VERY WELL THAT THE REAR UPPER CONTROL ARMS HAVE DESIGN FLAWED STARTING WITH 2002 HONDA CIVIC. WHY ARE THEY STILL USING THIS DESIGN? IS IT BECAUSE THEY MANUFACTURED SO MUCH OF THE WRONG PARTS? THE BATTERY, AND WATER PUMP PULLEY WERE REPLACED, UPDATED 07/16/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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