Honda Civic Complaints (2004)
386 consumer complaints on file.
- #10476848September 24, 2012EXTERIOR LIGHTING
DRIVING AT HIGHWAY SPEED, MOVING FROM TWILIGHT TO NIGHT, I SUDDENLY NOTICED THE HEADLIGHTS WERE NOT OPERATING ON EITHER SIDE. WE PULLED OVER TO CHECK THE BULBS, FUSES, AND RELAYS WHICH ALL APPEARED IN GOOD CONDITION. THE PARKING LIGHTS STILL WORKED AND WE DISCOVERED THE HIGH BEAM LIGHTS STILL WORKED. WE WERE IN A RURAL AREA SO THERE WAS NO PLACE TO STOP BEFORE OUR DESTINATION TO EITHER GET REPAIRS OR WAIT FOR DAYLIGHT, SO WE HAD TO CONTINUE ON WITH HIGH BEAMS. I CALLED OUR HONDA DEALER TODAY (9/25/12) TO REPORT THE PROBLEM, KNOWING THAT THE HEADLIGHT RECALL HAD RECENTLY BEEN EXPANDED TO 2003 MODEL YEAR, BUT THEY WERE NOT HELPFUL. THEY OFFERED TO CHARGE ME FOR REPAIR BUT DID NOT SUGGEST HOW TO REPORT THE DEFECT TO NHTSA OR OTHERWISE RESOLVE THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10474590September 10, 2012POWER TRAIN, AIR BAGS
MY VEHICLE WHEN STARTING FROM A DEAD STOP SHUDDERS FOR JITTERS WHEN YOU GO. THIS SEEMS TO SLOWLY BE GETTING WORSE. I HAVE CHANGED TRANSMISSION FLUID ON REGULAR INTERVALS WITH HONDA CVT OEM TRANSMISSION FLUID. ALSO MY AIRBAG SENSOR LIGHT FOR THE DRIVERS SIDE IS CONSTANTLY ON. THIS HAS BEEN ON FOR SEVERAL YEARS. I HAVE JUST NEVER BOTHERED TO TAKE IT IN FOR FEAR THAT THERE WOULD BE A CHARGE TO FIX AN ITEM THAT I FEEL FOR SAFETY REASONS HONDA SHOULD TAKE CARE OF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10472982August 29, 2012SERVICE BRAKES
I WAS SLOWING DOWN TO 15-20 MPH TO BE READY FOR A RED LIGHT. WHEN THE DISTANCE BETWEEN ME AND THE FRONT CAR WAS ABOUT 20 FEET, I HIT MY BRAKE PEDAL TO MAKE A COMPLETE STOP, ALL THE SUDDEN, MY CAR WAS SPEEDING UP AND HIT THE CAR IN FRONT. AND BOUNCED BACK STOPPED. I WAS WONDERING, "WHY WAS THE CAR SPEEDING UP WHEN I HIT THE BRAKE, ?" THOUGHT I MISTAKENLY HIT THE GAS PEDAL, TO TEST IF MY BRAKE WAS GOOD, I HIT THE BRAKE ONE MORE TIME, THE EXACT SAME THING HAPPENED AGAIN, MY CAR WAS SPEEDING UP AND HIT THE FRONT CAR VERY HARD AGAIN AND DAMAGED BOTH CARS. IF THIS HAD HAPPENED ON HIGHWAY, I WOULD HAVE BEEN KILLED. I JUST CHANGED MY BRAKES AT HONDA DEALER ABOUT HALF YEARS AGO. I BOUGHT THIS CAR NEW IN END OF 2003. THIS IS THE FIRST TIME FOR THE BRAKE TROUBLE. THE DAMAGE WILL COST ME AT LEAST $4000. REPAIR , VALUE DECREASE AND INSURANCE . I WOULD LIKE TO KNOW A PLACE I CAN GET COMPENSATION FROM THE MANUFACTURE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10472472August 25, 2012POWER TRAIN
FROM MY DRIVEWAY, I SHIFTED FROM PARK INTO DRIVE, AND HEARD A LOUD WHIRRING SIMILAR TO A METAL BELT FALLING APART. IT HAS CONTINUED TO GET WORSE OF THE YEAR, AND ONLY SHOWS UP WHEN IN DRIVE AND NOW A BIT IN REVERSE. IT IS NOT PRESENT IN PARK OR NEUTRAL. THE DEALER REPLACED THE CLUTCH BRAKE, BUT I STILL HAVE THE SOUND. I ALSO HAVE MINOR SLIPPAGE, AND I HAVE READ SEVERAL OTHERS HAVING THE SAME COMPLAINT ABOUT THEIR SAME MODEL WITH REPLACING THE TRANSMISSION. WHEN I WAS SOLD THIS CAR, A FIRST GENERATION HYBRID, I WAS TOLD IT WOULD LAST 200K MILES WITHOUT ANY MAJOR MAINTENANCE. I HAVE HAD DEGRADED FUEL ECONOMY FROM 43MPG TO 32MPG. I WAS TOLD IT WOULD BE 45-50 WHEN I PURCHASED IT NEW. AT 112,000 MILES, I THINK THIS IS A SAFETY ISSUE AND A LATE REACTION TO A SERIOUS DESIGN FAULT. MY MODEL WAS RECALLED IN JAPAN FOR THIS ISSUE, BUT IT HAS NOT BEEN RECALLED IN THE US. I WON'T LET MY WIFE OR DAUGHTER DRIVE THIS VEHICLE BECAUSE OF THIS ISSUE. I AM CONCERNED THAT AT ANY MINUTE, MY TRANSMISSION CAN STOP FUNCTIONING. THE DEALER SAYS THE "FIX" IS TO CHANGE THE TRANSMISSION FLUID MORE OFTEN THEN ORIGINALLY ADVERTISED. THIS AUGUST 2012, THE DEALER WANTS ME TO REPLACE IT FOR $5K. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10471348August 18, 2012STRUCTURE:BODY
THE CLEARCOAT HAS ENTIRELY BURNED AWAY FROM THE ROOF, HOOD AND TRUNK AND IS SPREADING TO THE SIDE PANELS RESULTING IN A MILKY, SPLOTCHY APPEARANCE. I'M NOT SURE HOW MUCH DAMAGE THIS WILL DO OR IF IT WILL SHORTEN THE LIFE OF THE VEHICLE BUT I DO KNOW IT'S UNACCEPTABLE AND IT LOOKS VERY DAMAGED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10470494August 13, 2012POWER TRAIN
STARTED HEARING NOISES COMING FROM THE TRANSMISSION WHEN I SHIFTED INTO 1ST AND 2ND GEAR. SOUNDS LIKE A BAD BEARING POSSIBLY, I'LL FIND OUT WHEN I TAKE IT IN TO THE SHOP FOR SURE. AFTER DOING SOME RESEARCH IT IS APPARENT THAT AT MY MILEAGE IT IS MORE THAN COMMON FOR HONDA'S TRANSMISSIONS TO START FAILING. DISHEARTENING TO FIND OUT HONDA DOESN'T HELP WITH GOODWILL REPAIRS FOR THIS WELL DOCUMENTED TREND OF TRANSMISSION PROBLEMS. THINKING THAT BUYING ANOTHER HONDA RECENTLY MAY HAVE BEEN A BAD IDEA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10464401July 6, 2012AIR BAGS, SEAT BELTS
SRS (AIRBAG) LIGHT REMAINS ON. SEAT BELT TENSIONER REQUIRES REPLACEMENT. THE SRS AIRBAG LIGHT CONTROLS NOT ONLY AIRBAG FUNCTIONALITY, BUT ALSO SEAT BELT TENSIONERS; THE THINGS THAT HOLD YOU IN DURING A CRASH. HONDA WILL NOT REPLACE THE SEAT BELT TENSIONER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10464357July 5, 2012FUEL SYSTEM, OTHER, FUEL/PROPULSION SYSTEM, ENGINE
IMA FOR ENGINE IS IN DEGRADED STATE. TOLD THE BATTERIES ARE FAILING AND NEED TO BE REPLACED. HOWEVER, CAR IS SUPPOSED TO BE UNDER WARRANTY UNTIL 80,000 MILES, NOW @85,428. PROBLEM WITH THE IMA BATTERIES IS A KNOWN PROBLEM, YET HONDA DOES NOTHING TO RESOLVE ISSUES WITH MULTIPLE IMA ISSUES. GOOGLE HONDA CIVIC HYBRID IMA BATTERY 2004. IF ONE LIVES IN CALIFORNIA, THE BATTERY WARRANTY GOES TO 150,000 MILES. THE HONDA INSIGHT AND HONDA HYBRID CIVIC'S IMA BATTERY SYSTEM IS SIMILAR, BUT WITH THE HONDA INSIGHT, 2002-04 INSIGHTS, BUT A RECALL FOR THE IDENTICAL PROBLEM, LETTER BELOW. THIS SAME WARRANTY SHOULD BE EXTENDED TO 04 HONDA CIVIC HYBRID OWNERS LIVING IN AZ, CA, CO, FL, HA, NV & TX. DATE: MAY 12, 2006 TO: ALL HONDA SALES, SERVICE & PARTS MANAGERS FROM: AMERICAN HONDA SERVICE DIVISION RE: CAMPAIGN ANNOUNCEMENT AMERICAN HONDA IS ANNOUNCING A PRODUCT UPDATE TO REPLACE CERTAIN IMA COMPONENTS TO HELP PREVENT IMA BATTERY DETERIORATION. WE ARE ALSO ANNOUNCING A WARRANTY EXTENSION FOR THE IMA BATTERY. CURRENTLY, THIS PRODUCT UPDATE AND WARRANTY EXTENSION APPLIES ONLY TO STATES WHERE THERE IS AN ABNORMALLY HIGH REPLACEMENT RATE FOR IMA BATTERIES. THESE STATES INCLUDE ARIZONA, CALIFORNIA, COLORADO, FLORIDA, HAWAII, NEVADA AND TEXAS. IN THESE STATES, THE WARRANTY FOR THE IMA BATTERY HAS BEEN EXTENDED TO 10 YEARS OF 150,000 MILES, WHICHEVER OCCURS FIRST. ... TO VERIFY ELIGIBILITY FOR THE IMA BATTERY WARRANTY EXTENSION, YOU MUST DO A VIN STATUS INQUIRY. FOR MORE INFORMATION ON THE WARRANTY EXTENSION, REFER TO SERVICE BULLETIN 06-027: WARRANTY EXTENSION: IMA BATTERY. CUSTOMER NOTIFICATION CUSTOMERS WILL BE SENT A NOTIFICATION OF THE PRODUCT UPDATE AND WARRANTY EXTENSION THE WEEK OF MAY 22, 2006. APPROXIMATELY 4,700 VEHICLES ARE AFFECTED BY THIS UPDATE CAMPAIGN. ... SINCERELY, AMERICAN HONDA MOTOR CO., INC. HONDA AUTOMOBILE DIVISION *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10463370June 28, 2012POWER TRAIN
THE CAR MAKES NOISE WHEN CAR IS PARKED ON NEUTRAL, THE CAR MANUAL IT ALSO MAKES THE NOISE LOUDER ON FIRST GEAR LIKE AT 2500 RPM. SOUNDS LIKE THE INPUT SHAFT BEARING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10461340June 12, 2012LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE ATTEMPTED TO UNLOCK THE FRONT DRIVER'S DOOR MANUALLY. THE CONTACT STATED THAT HE EXPERIENCED DIFFICULTY INSERTING THE KEY AND ONCE THE KEY WAS INSERTED, HE EXPERIENCED DIFFICULTY TURNING THE KEY. THE FAILURE PROGRESSED UNTIL THE KEY WOULD NOT TURN WHEN INSERTED IN THE DOOR LOCK. THE FAILURE ALSO OCCURRED ON THE FRONT PASSENGER DOOR. IN ADDITION, THE SAME FAILURE OCCURRED WITH THE TRUNK AND IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON VARIOUS OCCASIONS TO HAVE THE DOOR LOCK CYLINDERS REPLACED. THE IGNITION KEY CYLINDER WAS ALSO REPLACED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 25,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10460724June 5, 2012ELECTRICAL SYSTEM
MY KEY WILL NOT GO INTO THE IGNITION, LEAVING ME STRANDED IN AN AREA WHERE I DO NOT WANT TO BE STRANDED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456349April 24, 2012POWER TRAIN
THE INPUT SHAFT BEARING OR THROW BEARING IN VEHICLE IS MAKING A LOUD CLICKING/RATTLING NOISE THROUGH ALL GEARS. I'M LEANING MORE TOWARDS THE INPUT SHAFT BEARING BEING GONE OR SHOT. A LOT OF TALK ON THE WEB ABOUT THESE GOING IN THE EARLIER CIVICS. MORE NOTICEABLE IN 1ST-3RD. I'VE FOUND THROUGH OTHER WEBSITES THAT THEY IS A RECALL ON VIN SPECIFIC HONDA CIVIC UP TO THE YEAR 2004. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452893March 25, 2012ENGINE AND ENGINE COOLING, POWER TRAIN
INPUT SHAFT BEARING FAILURE ...THOUGHT IT WAS ORIGINALLY THE CLUTCH, RELEASE BEARING AND FORK PAID AND REPLACED AND PROBLEM STILL PERSISTED...THIS IS A COMMON PROBLEM WITH THIS MODEL AND YEAR AND IS A CONSTANT PROGRESSION OF NOISE AND INHIBITS ACCELERATION AND SMOOTH DRIVING ...I FEEL AS IF THE CAR IS READY TO COMPLETELY FAIL AND I'VE DRIVEN MANUAL TRANSMISSIONS ALL MY LIFE SO USER ERROR IS NOT THE CAUSE... I'VE ALWAYS STOOD BY HONDA AND THERE PRODUCTS ALL MY LIFE AND HOPE THERE CUSTOMER SERVICE AND LOYALTY IS STILL OF HIGHEST VALUE AND THE RIGHT ACTIONS ON THEIR PART ARE DONE TO RECTIFY THIS RECURRING ISSUE IN THERE PRODUCT. I DRIVE OVER 100 MILES A DAY AND HOPE ONE DAY I AM NOT STRANDED OR WORSE IN AN ACCIDENT DUE TO MY CAR SUDDENLY HALTING DUE TO MISALIGNED GEARS ON THE FREEWAY... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452324March 20, 2012POWER TRAIN
AT 6X,000 MILES MY HONDA SHOULD NOT BE MAKING THIS NOISE! THE NOISE IS A TERRIBLE CLICKING NOISE WHEN THE CLUTCH IS UP AND GETS EXTREMELY BAD WHEN ACCELERATING. I'M EMBARRASSED TO LET ANYONE DRIVE IN MY CAR. I BOUGHT THIS CAR TO SAVE MONEY NOT TO SPEND IT! IF I WANTED TO WASTE MONEY REPAIRING CARS I WOULD HAVE BOUGHT EUROPEAN! I GUESS I'M NOT TAKING ANY GIRLS OUT ON DATES. THANKS HONDA!! *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10449380February 26, 2012SEAT BELTS, AIR BAGS
SRS LIGHT CAME ON. VEHICLE TAKEN TO DEALER AS ADVISED IN MANUAL. APPOINTMENT OFFERED FOR 2/21/12. DIAGNOSIS: DRIVER'S SEATBELT BUCKLE FAULTY. PART "ON NATIONAL BACKORDER"--UNKNOWN WHEN IT WILL BE AVAILABLE. MEANWHILE, SINCE THIS IS THE ONLY CAR I HAVE, I AM FORCED TO DRIVE A VEHICLE WITH A USELESS/POTENTIALLY USELESS SEATBELT AND NO AIR BAGS! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10446963February 7, 2012AIR BAGS
I WAS IN AN ACCIDENT GOING 45MPH. THE ENTIRE FRONT END WAS DESTROYED AND NONE OF THE AIRBAGS DEPLOYED. WITHOUT MY SEATBELT I MORE THAN LIKELY WOULD'VE GONE THRU THE WINDSHIELD. THERE WERE NO LIGHTS INDICATING ANY KIND OF PROBLEMS PRIOR TO THE ACCIDENT. AND IN MY OPINION THEY JUST FAILED TO DEPLOY. AS I STATED EARLIER, THE FRONT OF THE CAR IS ALL BUT GONE. BASED ON THE AMOUNT OF AIRBAGS COMPLAINTS THERE IS A PROBLEM THAT NEEDS TO BE ADDRESSED HERE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10444117January 17, 2012AIR BAGS, ELECTRICAL SYSTEM
MY SRS LIGHT HAD BEEN COMING ON AND OFF FOR MONTHS. I RECEIVED A "RECALL LETTER" FROM HONDA 1/3/12, FOR AN AIRBAG ISSUE. I CALLED DEALERSHIP SERVICE DEPT, WAS TOLD THAT MY CAR WAS NOT PART OF THAT RECALL. I WAS PART OF A MASS DUMPING FROM HONDA FOR CARS FROM 2000-2004. I THEN TOLD THEM THAT MY SRS LIGHT WAS COMING ON AND OFF, WAS ADVISED TO BRING INTO SERVICE DEPT. I DID. WHILE BEING SERVICED, TECHNICIANS SCANNED VEHICLE & CHECKED FOR CODES (WHICH WAS $95) - NO CODES WERE FOUND. THEY THEN RAN A DIAGNOSTIC TROUBLESHOOT, WHICH INDICATED THAT SRS CONTROL UNIT NEEDED REPLACED AND THEN RECHECK. WAS TOLD THAT WOULD BE $495, THEY DID NOT HAVE THE PART AND WOULD HAVE TO ORDER IT. WAS ALSO TOLD, THEY WERE NOT EVEN SURE IF THAT WOULD BE MY SOLUTION. WHEN I ASKED THEM WHAT WOULD HAVE CAUSED THIS CONTROL UNIT (FOR AIRBAG SAFETY FEATURE), TO NEED REPLACED. I WAS TOLD THAT THEY "WERE UNSURE AND MAYBE A SHORT CAUSED IT. IT IS AN ELECTRICAL UNIT AND MANY THINGS COULD GO WRONG." WHEN I ASKED WHAT COULD CAUSE A SHORT, WAS TOLD, 'NOT SURE, COULD BE WETNESS OR AN ELECTRICAL MALFUNCTION." (WET INSIDE MY CAR, I KNOW FOR A FACT THAT IS NOT THE CASE.) I THEN STATED, THAT THIS SOUNDED LIKE A MANUFACTURES DEFECT TO THE UNIT. I WAS TOLD OTHERWISE. I ASKED ABOUT WHAT HAPPENS WHEN THE SRS LIGHT IS ON, TOLD THAT THE AIRBAGS WILL NOT BE ACTIVE AND NOT DEPLOY IF IN ACCIDENT. WHY IS THERE NO LIFETIME WARRANTY ON THE AIRBAG SAFETY FEATURE & SYSTEM, (WHICH IS ON ALL CARS TODAY), LIKE THERE IS FOR THE SEAT BELT MECHANISM & SYSTEM? UPON REVIEW OF NHTSA, I SEE THAT THERE ARE NUMEROUS OTHER COMPLAINTS OF THIS ISSUE, OF THE SRS LIGHT COMING ON AND THE CONTROL PANEL MALFUNCTIONING WITH SUGGESTED REPLACEMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10443507January 11, 2012ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS 2004 HONDA CIVIC HYBRID. THE CONTACT STATED THAT THE VEHICLE WOULD STALL ABNORMALLY WHEN ACCELERATING FROM FIRST TO SECOND GEAR. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE FAILURE MILEAGE WAS 160,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10440846December 21, 2011TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2004 HONDA CIVIC SI EQUIPPED WITH GOOD YEAR ASSURANCE TIRES, MODEL: TRIPLE TRED, SIZE: 205/55/R16 AND GOOD YEAR COMFORT TRED TOURING TIRES, SIZE: 205/55/R16. THE DOT NUMBERS FOR BOTH TIRES WERE UNKNOWN. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE VIBRATED ABNORMALLY. THE STEERING WOULD VIBRATE ABNORMALLY AT SPEEDS OVER 70 MPH. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED WITH BOTH SETS OF TIRES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT BOTH SETS OF TIRES WERE OUT OF ROUND AND THE BELTS IN THE TIRES WERE SHIFTED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT REPLACED BOTH SETS OF TIRES. THE FAILURE MILEAGE WAS 33,027 AND THE CURRENT MILEAGE WAS 33,466.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436202November 17, 2011POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA CIVIC HYBRID. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE STARTED TO JERK VIOLENTLY AND HESITATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STARTING CLUTCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 108,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0